Licensing Support

Troubleshoot your Cisco licenses with confidence. Find licensing support by product, or browse self-service how-to-resources to learn how can you solve general licensing issues.

Licensing Support

How-to licensing support

It's easier than ever to troubleshoot common licensing issues on your own. Use these easy-to-follow documents and videos for Smart Account Administration, License Management, Device Management, and more.

137 results

Featured

How Can I Assign an Order to a Smart Account?

Assign an order to a Smart Account

Updated:November 18, 2024

License Delivery

Featured

How can I re-assign the order from one Smart Account to another Smart Account?

For External Customer / Partner Use Only: These instructions are provided to help customers / partners perform the action themselves to resolve the

Updated:November 18, 2024

License Delivery

Featured

How can I transfer or move Assets (Device, License) between Smart Accounts?

For External Customer / Partner Use Only: These instructions are provided to help customers / partners(with Admin access to Customer Smart Account)

Updated:November 15, 2024

License Management

Featured

How can I transfer or move license between Smart Accounts?

For External Customer / Partner Use Only: These instructions are provided to help customers / partners perform the action themselves to resolve the

Updated:November 15, 2024

License Management

Featured

How Can I find My Smart Account Assigned Licenses within SSM (Smart Software Manager)?

Find my Smart Account assigned licenses within Smart Software Manager

Updated:November 15, 2024

License Delivery

Featured

How Can I Request Access to an Existing Smart Account?

Request Access to an Existing Smart Account

Updated:April 26, 2024

Smart Account Administration
How Can I Create a Token to Register My Device in My Smart Account?

Create a token to register my device in Smart Account

Updated:December 13, 2024

Device Management
How can I de-register and re-register my device to Smart Account?

For External Customer / Partner Use Only: These instructions are provided to help customers / partners perform the following action themselves to

Updated:December 12, 2024

Device Management
How Can I Add a Device in the Plug and Play (PnP) Portal?

For External Customer / Partner Use Only: Add a device in the Plug and Play portal

Updated:December 10, 2024

Device Management
How Can I Generate a Report of all User Groups within a Smart Account (SA)-Virtual Account (VA)?

Generate a report of all user groups within a Smart Account or Virtual Account

Updated:November 19, 2024

Licensing Reports
How Can I Perform a License Upgrade through the Version Upgrade Tool?

Perform a license upgrade through the Version Upgrade Tool

Updated:November 18, 2024

License Management
How Can I Get a Temporary License from within the License Registration Portal (LRP)?

Get a temporary license from within the License Registration Portal

Updated:November 18, 2024

License Management
How Can I Perform Device Conversion to Smart License from License Registration Portal (LRP)?

Perform Device Conversion to Smart License from License Registration Portal

Updated:November 18, 2024

License Management
How Can I Perform Device Conversion to Smart License from CSSM?

Perform device conversion to Smart License from CSSM

Updated:November 18, 2024

License Management
How Can I Perform a Device Led Conversion (DLC)?

How Can I Perform a Device Led Conversion (DLC)?

Updated:November 18, 2024

License Management
How Can I Convert a Partially Converted Product Activation Key (PAK) to a Smart License in Smart License Manager (SSM)?

Convert Partially Converted Product Activation Key (PAK) to Smart Licenses in Smart License Manager

Updated:November 18, 2024

License Management
How Can I Convert a Partially Converted Product Activation Key (PAK) to a Smart License in License Registration Portal (LRP)?

Convert Partially Converted Product Activation Key (PAK) to Smart Licenses in License Registration Portal

Updated:November 18, 2024

License Management
How Can I Convert My Unfulfilled Product Activation Key (PAK) to a Smart License in License Registration Portal (LRP)?

Convert my unfulfilled Product Activation Key to a Smart License in License Registration Portal

Updated:November 18, 2024

License Management
How Can I Convert My Product Activation Key (PAK) License to a Smart License?

Convert my product activation key license to a smart license

Updated:November 18, 2024

License Management
How Can I Convert My Partially Fulfilled Product Activation Key (PAK) to a Smart License in License Registration Portal (LRP)?

Convert my partially fulfilled product activation key to Smart Licenses in License Registration Portal

Updated:November 18, 2024

License Management
How Can I Convert My Fulfilled Product Activation Key (PAK) to a Smart License in License Registration Portal (LRP)?

Convert my fulfilled Product Activation Key to Smart Licenses in License Registration Portal

Updated:November 18, 2024

License Management
How Can I Convert an Unfulfilled Product Activation Key (PAK) to a Smart License in Smart License Manager (SSM)?

Convert an unfulfilled Product Activation Key (PAK) to a Smart License in Smart License Manager

Updated:November 18, 2024

License Management
How Can I Convert a Partially Fulfilled Product Activation Key (PAK) to a Smart License within Smart License Manager (SSM)?

Convert a partially fulfilled PAK to a Smart License wthin Smart Software Manager

Updated:November 18, 2024

License Management
How Can I Convert a Fulfilled Product Activation Key (PAK) to a Smart License in Smart License Manager (SSM)?

Convert a fulfilled PAK to a Smart License in Smart License Manager

Updated:November 18, 2024

License Management
How Can I Upgrade My License through Version Upgrade in My Cisco Entitlements (MCE)?

Upgrade my license through version upgrade in My Cisco Entitlements

Updated:November 18, 2024

License Delivery
How Can I Send an Order Based Notification (OBA) to another Person?

Send an order based notification to another person

Updated:November 18, 2024

License Delivery
How Can I Remove the Smart Account Hold from the Order?

Remove the Smart Account Hold from the Order

Updated:November 18, 2024

License Delivery
How Can I Upgrade a License in the Enterprise Agreement (EA) Portal?

Upgrade a License in the Enterprise Agreement Portal

Updated:November 18, 2024

Enterprise Agreement Suite Management
How Can I Reserve Licenses on Devices when the License Is Not Available for Reservation?

For External Customer / Partner Use Only: These instructions are provided to help customers / partners perform the action themselves to resolve the

Updated:November 18, 2024

Device Management
How can I perform factory pre-installation of devices using SLP?

For External Customer / Partner Use Only: These instructions are provided to help customers / partners perform the following action themselves to

Updated:November 18, 2024

Device Management
How can I receive an Acknowledgement File using Smart Licensing Using Policy (SLP)?

For External Customer / Partner Use Only: These instructions are provided to help customers / partners perform the following action themselves to

Updated:November 18, 2024

Device Management
How Can I Add a Device to My CCO ID Profile from within License Registration Portal (LRP)?

Add a device to my CCO ID profile from within License Registration Portal

Updated:November 18, 2024

Device Management
How Can I Download a Report of all Licenses In-Use from My Enterprise Agreement Workspace Suite(EAWS)?

Download a Report of all Licenses In-Use from My Enterprise Agreement Workspace Suite(EAWS)

Updated:November 18, 2024

Enterprise Agreement Suite Management
How Can I Download a Report of all Licenses In-Use from My Enterprise Agreement Workspace Suite(EAWS)?

Download a Report of all Licenses In-Use from My Enterprise Agreement Workspace Suite(EAWS)

Updated:November 18, 2024

Licensing Reports
How Can I Generate a Report on all Users and Roles within a Smart Account (SA)-Virtual Account (VA)?

Generate a Report on all Users and Roles within a Smart Account (SA)-Virtual Account

Updated:November 18, 2024

Licensing Reports
How Can I Receive Notifications Regarding My Smart Account?

Receive Notifications Regarding My Smart Account

Updated:November 18, 2024

Smart Account Administration
How to create a Smart Account?

For External Customer / Partner Use Only: These instructions are provided to help customers / partners perform the following action themselves to

Updated:November 18, 2024

Smart Account Administration
I need help swapping my device's licenses from another order line.

For External Customer / Partner Use Only: These instructions are provided to help customers / partners perform the action themselves to resolve the

Updated:November 15, 2024

License Management
How Can I Share My PAK (Product Activation Key) Based License with another Device?

Share my Product Activation Key (PAK) based license with another device

Updated:November 15, 2024

License Management
How can I locate licenses to resolve the shortage of license alert?

For External Customer / Partner Use Only: These instructions are provided to help customers / partners (with Admin access to Customer Smart Account)

Updated:November 15, 2024

License Management
How to Generate SLAC (Smart Licensing Authorization Code) Code on My Device

Generate a Smart Licensing Authorization Code on my device

Updated:November 15, 2024

License Management
How can I reserve a license for my device using Specific License Reservation (SLR)?

For External Customer / Partner Use Only: These instructions are provided to help customers / partners perform the following action themselves to

Updated:November 15, 2024

License Management
How Can I Start Receiving Notifications on Licensing Activities?

Start Receiving Notifications on Licensing Activities

Updated:November 15, 2024

License Management
How Can I Transfer or Move Licenses Between Virtual Accounts?

Transfer or move licenses between virtual accounts

Updated:November 15, 2024

License Management
How Can I Move Licenses from One Device to another within License Registration Portal (LRP)?

Move licenses from one device to another within License Registration Portal

Updated:November 15, 2024

License Management
How Can I Move Licenses from One Device to another because of an RMA or Device Failure?

Move licenses from one device to another because of an RMA or device failure

Updated:November 15, 2024

License Management
How Can I Register a Product Activation Key (PAK) on License Registration Portal (LRP)?

Register a Product Activation Key on License Registration Portal

Updated:November 15, 2024

License Management
How Can I Generate a Traditional or Classic License through Enterprise Agreement (EA) Portal?

Generate a Traditional or Classic License through Enterprise Agreement (EA) Portal

Updated:November 15, 2024

License Management
How Can I Generate a Traditional or Classic License through Enterprise Agreement (EA) Portal?

Generate a Traditional or Classic License through Enterprise Agreement (EA) Portal

Updated:November 15, 2024

Enterprise Agreement Suite Management
How Can I Generate a Smart License through Enterprise Agreement (EA) Portal?

Generate a Smart License through Enterprise Agreement (EA) Portal

Updated:November 15, 2024

License Management
How Can I Generate a Smart License through Enterprise Agreement (EA) Portal?

Generate a Smart License through Enterprise Agreement (EA) Portal

Updated:November 15, 2024

Enterprise Agreement Suite Management
How Can I Generate a License with a Product Activation Key (PAK) but Missing the PIN on License Registration Portal (LRP)?

Generate a License with a Product Activation Key (PAK) but Missing the PIN on License Registration Portal

Updated:November 15, 2024

License Management
How Can I Generate a Cloud Provisioned License on the Enterprise Agreement (EA) Portal?

Generate a Cloud Provisioned License on the Enterprise Agreement (EA) Portal

Updated:November 15, 2024

License Management
How Can I Generate a Cloud Provisioned License on the Enterprise Agreement (EA) Portal?

Generate a Cloud Provisioned License on the Enterprise Agreement (EA) Portal

Updated:November 15, 2024

Enterprise Agreement Suite Management
How Can I find My Smart Account Assigned Licenses within MCE (My Cisco Entitlements)?

Find my Smart Account assigned licenses within My Cisco Entitlements

Updated:November 15, 2024

License Delivery
How Can I find My Smart Account Assigned Licenses within LRP (License Registration Portal)?

Find my Smart Account assigned licenses within License Registration Portal

Updated:November 15, 2024

License Delivery
How Can I find My Order within My Cisco Entitlements (MCE)?

Find my order within My Cisco Entitlements

Updated:November 15, 2024

License Delivery
How can I Upload Root CA to Cisco Device Activation Portal (CDA) portal?

For External Customer / Partner Use Only: These instructions are provided to help customers / partners perform the following action themselves to

Updated:November 15, 2024

Device Management
How can I generate a certificates on the Cisco Device Activation (CDA) portal?

For External Customer / Partner Use Only: These instructions are provided to help customers / partners perform the following action themselves to

Updated:November 15, 2024

Device Management
How can I edit an existing profile within the Cisco Device Activation (CDA) portal?

For External Customer / Partner Use Only: These instructions are provided to help customers / partners perform the following action themselves to

Updated:November 15, 2024

Device Management
How Can I Disassociate a MAC Address from a Profile within the Cisco Device Activation (CDA) Portal?

Disassociate a MAC Address from a Profile within the Cisco Device Activation (CDA) Portal

Updated:November 15, 2024

Device Management
How Can I Delete an Existing Profile within the Cisco Device Activation (CDA) Portal?

Delete an Existing Profile within the Cisco Device Activation (CDA) Portal

Updated:November 15, 2024

Device Management
How Can I Associate a MAC Address to a Profile within the Cisco Device Activation (CDA) Portal?

Associate a MAC address to a profile within the Cisco Device Activation Portal

Updated:November 15, 2024

Device Management
How Can I Transfer Devices Between Virtual Accounts within the Plug and Play Portal (PnP)?

Transfer devices between virtual accounts within the Plug and Play Portal

Updated:November 15, 2024

Device Management
How Can I Transfer Devices Between Smart Accounts within the Plug and Play Portal (PnP)?

Transfer devices between Smart Accounts in Plug and Play Portal

Updated:November 15, 2024

Device Management
How Can I Generate a New PnP Certificate for a Device?

Generate a New PnP Certificate for a Device

Updated:November 15, 2024

Device Management
How can I find the serial number of my device?

For External Customer / Partner Use Only: These instructions are provided to help customers / partners perform the following action themselves to

Updated:November 15, 2024

Device Management
How Can I Edit a Device in the Plug and Play Portal (PnP)?

Edit a Device in the Plug and Play Portal

Updated:November 15, 2024

Device Management
How Can I Create a Customer Hosted Controller Profile in the Plug and Play Portal (PnP)?

Create a customer hosted controller profile in the plug and play portal

Updated:November 15, 2024

Device Management
How Can I Edit a Customer Hosted Controller Profile within the Plug and Play Portal (PnP)?

Edit a Customer Hosted Controller Profile within the Plug and Play Portal

Updated:November 15, 2024

Device Management
How can I create a Cisco Hosted Controller Profile in the Plug and Play portal (PnP)?

For External Customer / Partner Use Only: These instructions are provided to help customers / partners perform the following action themselves to

Updated:November 15, 2024

Device Management
How Can I Setup an On-Prem Account?

Setup an On-Prem Account

Updated:November 15, 2024

Device Management
How can I remove a device from within an On-Prem deployment ?

For External Customer / Partner Use Only:These instructions are provided to help customers / partners perform the action themselves to resolve the

Updated:November 15, 2024

Device Management
How can I perform a synchronization within an On-Prem deployment?

For External Customer / Partner Use Only:These instructions are provided to help customers / partners perform the action themselves to resolve the

Updated:November 15, 2024

Device Management
How Can I Transfer a Device to a New Virtual Account (VA) within the Same Smart Account(SA)?

Transfer a device to a new virtual account within the same smart account

Updated:November 15, 2024

Device Management
How Do I Enable Factory Pre-Install for SLR?

Enable Factory Pre-install for SLR

Updated:November 15, 2024

Device Management
How Can I Update My License Reservation on My Device?

Update my License Reservation on my device

Updated:November 15, 2024

Device Management
How can I remove a reserved license reservation from a device?

For External Customer / Partner Use Only: These instructions are provided to help customers / partners perform the following action themselves to

Updated:November 15, 2024

Device Management
How to request a Smart Account for a Customer?

For External Customer / Partner Use Only: These instructions are provided to help customers / partners perform the following action themselves to

Updated:November 14, 2024

Smart Account Administration
How to Approve or Decline a Smart and Virtual Account Access Request?

For External Customer / Partner Use Only: These instructions are provided to help customers / partners perform the following action themselves to

Updated:November 14, 2024

Smart Account Administration
How Can I Set Up a Nested Virtual Account?

Set up a Nested Virtual Account

Updated:November 14, 2024

Smart Account Administration
How Can I Modify the Access Levels of a User in a Virtual Accounts?

Modify the Access Levels of a User in a Virtual Accounts

Updated:November 14, 2024

Smart Account Administration
How Can I Manage the Private/Public Access Levels of a Virtual Account?

Manage the Private/Public Access Levels of a Virtual Account

Updated:November 14, 2024

Smart Account Administration
How Can I Delete a User from a Virtual Account?

Delete a user from Virtual Accounts

Updated:November 14, 2024

Smart Account Administration
How Can I Modify a Virtual Account?

Modify a Virtual Account

Updated:November 14, 2024

Smart Account Administration
How Can I Add a Virtual Account to My Smart Account?

Add a virtual account to my Smart Account

Updated:November 14, 2024

Smart Account Administration
How Can I Remove Users from My Smart Account?

Remove users from my Smart Account

Updated:November 14, 2024

Smart Account Administration
How Can I Modify the Users Access Levels on My Smart Account?

Modify the Users Access Levels on My Smart Account

Updated:November 14, 2024

Smart Account Administration
How Can I Create User Groups to Manage Users within My Smart Account?

Create user groups to manage users within my Smart Account

Updated:November 14, 2024

Smart Account Administration
How Can I Add Users to My Smart Account?

Add users to my Smart Account

Updated:November 14, 2024

Smart Account Administration
How can I request access to an existing Smart Account?

For External Customer / Partner Use Only: These instructions are provided to help customers / partners perform the following action themselves to

Updated:November 14, 2024

Smart Account Administration
How Can I Generate a Report of every Transaction Activity on My Smart Account (SA) within Smart License Manager (SSM)?

Generate a report of every transaction activity on my Smart Account within Smart Software Manager

Updated:November 14, 2024

Licensing Reports
How Can I Generate a Report of all My Classic Licenses under a Smart Account from Product License Registration Portal (LRP)?

Generate a Report of all My Classic Licenses under a Smart Account from Product License Registration Portal

Updated:November 14, 2024

Licensing Reports
How Can I Download the Smart Software Manager License Inventory of My Smart Account?

Download the Smart Software Manager License Inventory of My Smart Account

Updated:November 14, 2024

Licensing Reports
How Can I Run a Device Report for all the Devices Registered against a Smart Account (SA) within the Plug and Play (PnP) Portal?

Run a device report for all devices registered against a Smart Account within a Plug and Play portal

Updated:November 14, 2024

Licensing Reports
How Can I Get an Inventory of Devices with Traditional Licenses from within the License Registration Portal (LRP)?

Get an Inventory of Devices with Traditional Licenses from within the License Registration Portal

Updated:November 14, 2024

Licensing Reports
How Can I Generate a Report of all Product Instances in a Smart Account (SA) within Smart License Manager (SSM)?

Generate a report of all product instances in a Smart Account with Smart License Manager

Updated:November 14, 2024

Licensing Reports
How Can I Download the Devices Registered under the On-Prem Account?

Download the devices registered under the On-Prem Account

Updated:November 14, 2024

Licensing Reports
How can I create a new profile with the Cisco Device Activation (CDA) portal?

For External Customer / Partner Use Only: These instructions are provided to help customers / partners perform the following action themselves to

Updated:October 17, 2024

Device Management
How to Create a BroadWorks License Request Not Related to Order Fulfillment?

This document covers the procedure on how to raise service requests using Support Case Manager (SCM) for any BroadWorks software licensing request.

Updated:July 12, 2024

Broadworks
How to Create a BroadWorks License Request for Order Fulfillment?

This document covers the procedure on how to raise service requests using Support Case Manager (SCM) for any BroadWorks software licensing request.

Updated:July 12, 2024

Broadworks
How can I assign my Product Activation Key (PAK) to a Smart Account in License Registration Portal (LRP)?

For External Customer / Partner Use Only: These instructions are provided to help customers / partners perform the following action themselves to

Updated:July 9, 2024

License Management
How can I enable Network Address Translation (NAT) for SSM On-Prem?

For External Customer / Partner Use Only: These instructions are provided to help customers / partners perform the following action themselves to

Updated:May 30, 2024

Device Management
How Can I Reserve a License for My Device Using Specific License Reservation (SLR)?

Reserve a license for my device using specific license reservation (SLR)

Updated:April 25, 2024

License Management
How can I view the Enterprise Agreement in my Smart Account?

For External Customer / Partner Use Only: These instructions are provided to help customers / partners perform the action themselves to resolve the

Updated:April 24, 2024

Enterprise Agreement Suite Management
How Can I Remove a Reserved License Reservation from a Device?

Remove a Reserved License Reservation from a Device

Updated:April 23, 2024

Device Management
How Do I Add My Device in the Enterprise Agreement Portal?

Add my device to the Enterprise Agreement Portal

Updated:April 22, 2024

Device Management
How Do I Add My Device in the Enterprise Agreement Portal?

Add my device to the Enterprise Agreement Portal

Updated:April 22, 2024

Enterprise Agreement Suite Management
How Can I Update a Device in Enterprise Agreement (EA) Portal?

Update a device in the Enterprise Agreement Portal

Updated:April 22, 2024

Device Management
How Can I Update a Device in Enterprise Agreement (EA) Portal?

Update a device in the Enterprise Agreement Portal

Updated:April 22, 2024

Enterprise Agreement Suite Management
How Can I Remove a Device that Is Not Licensed in the Enterprise Agreement (EA) Portal?

Remove a device that is not licensed in the Enterprise Agreement Portal

Updated:April 22, 2024

Device Management
How Can I Remove a Device that Is Not Licensed in the Enterprise Agreement (EA) Portal?

Remove a device that is not licensed in the Enterprise Agreement Portal

Updated:April 22, 2024

Enterprise Agreement Suite Management
How can I view a device in Smart Licensing Portal while using Smart Licensing Using Policy (SLP)?

For External Customer / Partner Use Only: These instructions are provided to help customers / partners perform the following action themselves to

Updated:February 28, 2024

Device Management
Obtaining the Export License

For External Customer / Partner Use Only: These instructions are provided to help customers / partners perform the following action themselves to

Updated:February 26, 2024

CSSM On-Prem Help
Obtaining a SLAC Response

For External Customer / Partner Use Only: These instructions are provided to help customers / partners perform the following action themselves to

Updated:February 23, 2024

CSSM On-Prem Help
Resolving RAM and CPU Spikes

For External Customer / Partner Use Only: These instructions are provided to help customers / partners perform the following action themselves to

Updated:February 23, 2024

CSSM On-Prem Help
Performing SLP Synchronizations

For External Customer / Partner Use Only: These instructions are provided to help customers / partners perform the following action themselves to

Updated:February 22, 2024

CSSM On-Prem Help
Sending Device Usage Reports

For External Customer / Partner Use Only: These instructions are provided to help customers / partners perform the following action themselves to

Updated:February 22, 2024

CSSM On-Prem Help
Adding SLP Devices on SSM On-Prem

For External Customer / Partner Use Only: These instructions are provided to help customers / partners perform the following action themselves to

Updated:February 22, 2024

CSSM On-Prem Help
Enabling NAT for SSM On-Prem

For External Customer / Partner Use Only: These instructions are provided to help customers / partners perform the action themselves to resolve the

Updated:February 22, 2024

CSSM On-Prem Help
Push and Pull Modes in SLP Overview

For External Customer / Partner Use Only: These instructions are provided to help customers / partners perform the following action themselves to

Updated:February 22, 2024

CSSM On-Prem Help
Smart Licensing Using Policy Overview

For External Customer / Partner Use Only: These instructions are provided to help customers / partners perform the following action themselves to

Updated:February 21, 2024

CSSM On-Prem Help
How can I cancel my license reservation and re-reserve license to a new Smart Account?

For External Customer / Partner Use Only: These instructions are provided to help customers / partners perform the following action themselves to

Updated:October 20, 2023

Device Management
Security Enterprise Agreement (EA) Workspace - Cisco Duo Licensing Guide

Provisioning is required for the customer when initially activating the license, or after moving into a different Duo edition.

Updated:October 17, 2023

Enterprise Agreement Suite Management
How can I create a Cisco Hosted Controller Profile in the Plug and Play portal (PnP)?

For External Customer / Partner Use Only: These instructions are provided to help customers / partners perform the following action themselves to

Updated:October 17, 2023

Device Management
Meraki Enterprise Agreement Workspace Guide

Meraki Enterprise Agreement Workspace Guide

Updated:September 21, 2023

Enterprise Agreement Suite Management
How to Remove a Product Instance (Cloud Connect)

This article describes the process of removing a product instance via Cloud Connect.

Updated:February 2, 2022

License Management
How to Resend Licenses in LRP

This article describes the process of resending licenses in License Registration Portal (LRP).

Updated:December 21, 2021

License Management
How to Download Licenses in LRP

This article describes the process of downloading licenses in License Registration Portal (LRP).

Updated:December 21, 2021

License Management
How to Remove a Product Instance (SLR)

This article describes the process of removing a product instance as part of specific license reservation (SLR) in Cisco Smart Software Manager.

Updated:November 10, 2021

General CSSM Help
How to Obtain the Reservation Return Code

This article describes the process of obtaining the reservation return code for enterprise products with internetwork operating system (IOS) XE.

Updated:November 10, 2021

License Management
How to Rehost Licenses from a Failed Product (SLR)

This article describes the process of rehosting licenses from a failed product as part of specific license reservation (SLR) in CSSM.

Updated:November 10, 2021

General CSSM Help
How to Install the Authorization Code on a Device

This article describes the process of installing the authorization code on a device.

Updated:November 10, 2021

Device Management
How to Reserve Licenses (SLR)

This article describes the process of reserving licenses as part of specific license reservation (SLR) in Cisco Smart Software Manager (CSSM).

Updated:November 10, 2021

General CSSM Help
How to Obtain the Reservation Request Code

This article describes the process of obtaining the reservation request code for enterprise products with internetwork operating system (IOS) XE.

Updated:November 10, 2021

License Management
How to Identify Products That Support SLR

This article describes the process of identifying products that support specific license reservation (SLR).

Updated:November 10, 2021

License Management
How to Request Access to an Existing Smart Account

The article describes the process of requesting access to an existing Smart account.

Updated:August 25, 2021

General CSSM Help

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