How Can I Generate a New PnP Certificate for a Device?

Available Languages

Download Options

  • PDF     (6.4 KB)
    View with Adobe Reader on a variety of devices
  • ePub     (80.4 KB)
    View in various apps on iPhone, iPad, Android, Sony Reader, or Windows Phone
  • Mobi (Kindle)     (64.2 KB)
    View on Kindle device or Kindle app on multiple devices
Updated:November 15, 2024
Document ID:LIC221093

Bias-Free Language

The documentation set for this product strives to use bias-free language. For the purposes of this documentation set, bias-free is defined as language that does not imply discrimination based on age, disability, gender, racial identity, ethnic identity, sexual orientation, socioeconomic status, and intersectionality. Exceptions may be present in the documentation due to language that is hardcoded in the user interfaces of the product software, language used based on RFP documentation, or language that is used by a referenced third-party product. Learn more about how Cisco is using Inclusive Language.

Contents

For External Customer / Partner Use Only: These instructions are provided to help customers / partners perform the action themselves to resolve the issue. If the customer / partner runs into issues in the instructions, please have them open a case with licensing support (https://www.cisco.com/go/scm) To help resolve.


Before you start, ensure that you have:

  • An active Cisco.com account
  • Smart Account and Virtual Account
  • Explicit SA admin or VA admin access is needed.


Step 1: Go to Cisco Software Central, and login using your Cisco.com credentials

Step 2: Select the Smart Account from the Smart Account Selector at the top right corner

Step 3: Click on Manage Devices under Network Plug and Play

Step 4: Select the Virtual Account from the Virtual Account selector

Step 5: Navigate to the Certificates tab

Step 6: Click on +Generate Certificate

Step 7: Enter the required information (Certificate Name, Signing Authority, Validity Period, and so on) and click Next

Step 8: Review and Submit

note-icon

Note: The downloaded file is a .cer file which has validity details of the certificate. This validity matches the validity period entered while creating the certificate.

note-icon

Note: If the user is not a Smart account Admin, then there is a limit for generating certificates of 1000 per Virtual Account.


Troubleshooting:

If you experience an issue with this process, that you cannot address, please open a case at Support Case Manager (SCM) using software Licensing option.


For feedback on the content of this document, please submit here.

Revision History

Revision Publish Date Comments
3.0
15-Nov-2024
Text Update
2.0
22-Apr-2024
Video Location Update
1.0
13-Oct-2023
Initial Release

Contributed by

  • Licensing Operations

Was this Document Helpful?

FeedbackFeedback

Contact Cisco