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Updated:April 24, 2024
Document ID:LIC220957
Bias-Free Language
The documentation set for this product strives to use bias-free language. For the purposes of this documentation set, bias-free is defined as language that does not imply discrimination based on age, disability, gender, racial identity, ethnic identity, sexual orientation, socioeconomic status, and intersectionality. Exceptions may be present in the documentation due to language that is hardcoded in the user interfaces of the product software, language used based on RFP documentation, or language that is used by a referenced third-party product. Learn more about how Cisco is using Inclusive Language.
Contents
For External Customer / Partner Use Only: These instructions are provided to help customers / partners perform the action themselves to resolve the issue. If the customer / partner runs into issues in the instructions, please have them open a case with licensing support (https://www.cisco.com/go/scm) to help resolve. Please DO NOT perform these actions yourself if you are an internal Cisco resource outside of the Licensing Support team.
Before you start, ensure that you have:
Active Cisco.com account
Access to a active Smart Account with either Smart account administrator or Virtual Account administrator role
Step 2: Select the Smart Account from the Smart Account Selector at the top right corner
Step 3: Go to Manage Smart Account and click on Manage Account
Step 4: Go to Users tab
Step 5: Click on the User whose access needs to be modified
Step 6: Click on Assign Account Access
Step 7: Choose 'Selected Virtual Accounts' radio button
Step 8: Choose desired User role for the user from the 'User Role' drop down and click 'Ok'
Step 9: From the displayed wizard select the Virtual Accounts on the left-hand side for which the selected access role for the user needs to be enabled
Step 10: Make a selection based on access need of the user and click either:
'Assign Account Only' in case the access is required for the selected virtual account
'Assign Account and Children' in case the access is required for both parent and associated children account(s)
Note: "Unassign Selected" & "Unassign All" can be used to undo the selection of virtual accounts on the wizard
Step 11: Once all is set on the wizard per requirement commit the changes by clicking Ok
Troubleshooting:
I cannot edit access of a user. Please check your User privileges, ONLY Smart Account admin/Virtual Account admin have the access modification privileges.
If you experience an issue with this process, that you cannot address, please open a case in Support Case Manager (SCM) using software licensing option.
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