PDF(8.6 KB) View with Adobe Reader on a variety of devices
ePub(84.7 KB) View in various apps on iPhone, iPad, Android, Sony Reader, or Windows Phone
Mobi (Kindle)(70.1 KB) View on Kindle device or Kindle app on multiple devices
Updated:November 15, 2024
Document ID:LIC220867
Bias-Free Language
The documentation set for this product strives to use bias-free language. For the purposes of this documentation set, bias-free is defined as language that does not imply discrimination based on age, disability, gender, racial identity, ethnic identity, sexual orientation, socioeconomic status, and intersectionality. Exceptions may be present in the documentation due to language that is hardcoded in the user interfaces of the product software, language used based on RFP documentation, or language that is used by a referenced third-party product. Learn more about how Cisco is using Inclusive Language.
Contents
For External Customer / Partner Use Only: These instructions are provided to help customers / partners perform the action themselves to resolve the issue. If the customer / partner runs into issues in the instructions, please have them open a case with licensing support (https://www.cisco.com/go/scm) to help resolve.
Before you start, ensure that you have:
Active Cisco.com account
Show license UDI command in privileged EXEC mode
List of devices that require SLAC
Access to Smart/Virtual Account
Enforce License should be available in Virtual Account
In order to use an Enforced license, the user must generate the SLAC from CSSM portal and then install the authorization code on to the device. If the SLAC is not installed on the device, then user cannot use the enforced feature on the device.
Note: Need help finding your Cisco licenses? Use the "Find My License" feature in Ask Licensing to search licenses across all platforms (such as SSM, LRP, etc.), whether for deployment, in use, or convertible from PAK-based to Smart Licensing. Visit Ask Licensing for more information.
Step 2: Select the Smart Account from the Smart Account Selector at the top right corner
Step 3: Click Manage Licenses under the Smart Software Manager section
Step 4: Go to the Inventory tab, then select VA and click on the Product Instances tab
Step 5: Click on the Authorize License-Enforced Features button
Step 6: From the Choose Devices section, select Single Device or Multiple Device as per your requirement
To generate SLAC for single device:
Name the device in Display Name
Enter the PID and Serial Number, then click Next
Select the license under the corresponding Reserve column and enter the quantity and click Next
Select device in the device-type drop-down. Click on Continue.
Click on Generate Authorization Code
Download the authorization code and save as a .csv file
To generate SLAC for multiple devices (you are going to have a .csv file to upload in this case):
From the dropdown list that says Single Device, change the selection to Multiple Devices
Click Browse and navigate to the .csv file, which contains the list of product instances that require SLAC
Click Next. (Once uploaded, the list of devices is displayed in CSSM. All the devices would be selected by default.)
Specify the quantity licenses required for each product instance and click Next. (If you are requesting SLAC for export-controlled or enforced licenses in the Smart Licensing Using Policy environment only one SLAC is required for each product instance
Click Reserve Licenses. (The Download Authorization Codes button is displayed.)
Select device in the device-type drop-down. Click on Continue.
Click Download Authorization Codes to download this .csv file, which has SLACs for all devices
Click Close
Step 7: Install SLAC on Device
Troubleshooting:
I do not see any licenses to reserve in my Virtual account? Open a Licensing case at Support Case Manager (SCM) using Software Licensing option.
I am getting the error when trying to generate SLAC code? Open a Licensing case at Support Case Manager (SCM) using SoftwareLicensing option.
Do I need to generate SLAC once upgrade it SLUP image if my device is currently using SLR/PLR? Open a Licensing case at Support Case Manager (SCM) using Software Licensing option.
If you experience an issue with this process, that you cannot address, please open a Licensing case at Support Case Manager (SCM) using Software Licensing option.
For feedback on the content of this document, please submit here.