How Can I Manage the Private/Public Access Levels of a Virtual Account?

Available Languages

Download Options

  • PDF     (5.8 KB)
    View with Adobe Reader on a variety of devices
  • ePub     (82.7 KB)
    View in various apps on iPhone, iPad, Android, Sony Reader, or Windows Phone
  • Mobi (Kindle)     (67.1 KB)
    View on Kindle device or Kindle app on multiple devices
Updated:November 14, 2024
Document ID:LIC220958

Bias-Free Language

The documentation set for this product strives to use bias-free language. For the purposes of this documentation set, bias-free is defined as language that does not imply discrimination based on age, disability, gender, racial identity, ethnic identity, sexual orientation, socioeconomic status, and intersectionality. Exceptions may be present in the documentation due to language that is hardcoded in the user interfaces of the product software, language used based on RFP documentation, or language that is used by a referenced third-party product. Learn more about how Cisco is using Inclusive Language.

Contents

For External Customer / Partner Use Only: These instructions are provided to help customers / partners perform the action themselves to resolve the issue. If the customer / partner runs into issues in the instructions, please have them open a case with licensing support (https://www.cisco.com/go/scm) to help resolve.


Before you start, ensure that you have:

  • Active Cisco.com account
  • Smart Account Administrator Role OR Virtual Account Administrator Role
  • A Virtual Account other than DEFAULT Virtual Account as the access level of DEFAULT Virtual account cannot be modified


Step 1: Go to Cisco Software Central and log in with your cisco.com credentials.

Step 2: Select the Smart Account from the Smart Account Selector at the top right corner.

Step 3: Go to Manage Smart Account and click on Manage Account.

Step 4: Go to 'Virtual Accounts' tab.

Step 5: Click on the Virtual Account for which access level needs to be set.

Step 6: On the Edit Virtual Account page, choose the desired access level from the dropdown & Click OK.

note-icon

Note: By setting to Private, this Virtual Account IS NOT searchable by any user in Cisco Commerce Tools


Troubleshooting:

If you experience an issue with this process, that you cannot address, please open a case in Support Case Manager (SCM) using software licensing option.


For feedback on the content of this document, please submit here.

Revision History

Revision Publish Date Comments
3.0
14-Nov-2024
Text Update
2.0
24-Apr-2024
Video Relocation Update
1.0
26-Sep-2023
Initial Release

Contributed by

  • Licensing Operations

Was this Document Helpful?

FeedbackFeedback

Contact Cisco