Cisco Unity Connection Version 12.x
| Series | Cisco Unity Connection |
|---|---|
| Overview | Product Overview |
| Product Type | Unified Communications Applications |
| Status | Available Order |
|---|---|
| Release Date | 23-JAN-2017 |
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Recent Security Notices
- 15-Nov-2024
- 25-Sep-2024
- 28-Jun-2024
- 24-Jan-2024
- 24-Jan-2024
Document Categories
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Data Sheets and Product Information
Data Sheets
- Cisco Unity Connection 14 Data Sheet
- Cisco Unity Connection 10.5 Data Sheet
- Cisco Unity Connection 9.0(1) Data Sheet
- Cisco Unity Connection 8.6(2) Data Sheet
- Cisco Unity Connection 7.1
- Cisco Unity Connection 1.x and 2.x Supported Platforms List
- Cisco Unity Connection Version 12.0 Data Sheet
- Cisco Unity Connection Version 11.0 Data Sheet
- Cisco Unity Connection Version 10.x Data Sheet
- Cisco Unity Connection: Feature Comparison between Versions (9.x, 10.x, and 11.x) Guide (PDF - 618 KB)
- Cisco Voice and Unified Messaging Products Feature Comparison (Unity Express, Unity Connection, Unity)
End-of-Life and End-of-Sale Notices
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- End-of-Sale and End-of-Life Announcement for the Cisco Version 14 of On-premises Calling applications (including Cisco Unified Communications Manager) and associated On-premises Flex subscriptions
- End-of-Sale and End-of-Life Announcement for the Cisco Version 14 of On-premises Calling applications (including Cisco Unified Communications Manager) - Perpetual
- End-of-Sale and End-of-Life Announcement for the Cisco Version 12.5 of On-premises Calling applications (including Cisco Unified Communications Manager) and associated On-premises Flex subscriptions
- End-of-Sale and End-of-Life Announcement for the Cisco SpeechView Professional
- End-of-Sale and End-of-Life Announcement for the Version 11.5 Software of Cisco Unified Communications Manager, Cisco Emergency Responder, Cisco Unity Connection and associated On-Premises and Hosted Flex subscription
- End-of-Sale and End-of-Life Announcement for the Cisco Unity Connection - Perpetual
- End-of-Sale and End-of-Life Announcement for the Cisco Unity Connection 10.5
- End-of-Life Announcement for the Cisco Unity Connection 11.0 Software
- End-of-Sale and End-of-Life Announcement for the Cisco Unity Connection 8.6.1
- End-of-Sale and End-of-Life Announcement for the Cisco Unity Connection Version 9.x
- End-of-Sale and End-of-Life Announcement for the Cisco PBX/IP Media Gateway (PIMG) and T1 IP Media Gateway (TIMG)
- End-of-Sale and End-of-Life Announcement for the Cisco Unity Connection Versions 8.5 and 8.6
- End-of-Sale and End-of-Life Announcement for the Cisco MCS 7825 and External Drives for Cisco Unity
- End-of-Sale and End-of-Life Announcement for the Cisco Unity PBX IP Media Gateway for ROLM and Mitel
- End-of-Sale and End-of-Life Announcement for the Cisco MCS 7800 Media Convergence Server for Cisco Unity Connection
- End-of-Sale and End-of-Life Announcement for the Cisco Unity Connection 7.1
- End-of-Sale and End-of-Life Announcement for the Cisco Unity Connection Version 8.0
- End-of-Sale and End-of-Life Announcement for the Cisco Unity Connection Version 2.0
English
Security Notices
Bulletins
Field Notices
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- Field Notice: FN74183 - Cisco Jabber and Cisco Webex App Show Voicemail Service Disconnected From Cisco Unity Connection - Configuration Change Recommended
- Field Notice: FN74144 - Cisco Unity Connection SpeechView Transcription Service Will Stop Working after December 30, 2024 - Software Upgrade Recommended
- Field Notice: FN - 72291 - Cisco Unity Connection: QuoVadis Root CA 2 Decommission Might Affect Smart Licensing Functionality - Workaround Provided
- Field Notice: FN - 72008 - Specific Releases of Cisco Unity Connection Affected by Adobe Flash End-of-Life - Software Upgrade Recommended - Software Upgrade Recommended
- Field Notice: FN - 70511 - Cisco Unified Collaboration Products with VOS (RHEL), Call Home Certificate Will Expire on 2020-02-07 - Workaround Provided
- Field Notice: FN - 70379 - Unified Communications Collaboration Platform(s) - Reboot of Node Results in Fatal Error - Software Upgrade Recommended
Cisco Unity Connection Version 12.x
Security Advisories, Responses and Notices
Most Recent
- Cisco Unity Connection Cross-Site Scripting Vulnerability
- Cisco Unified Communications Products Remote Code Execution Vulnerability
- Cisco Unity Connection Unauthenticated Arbitrary File Upload Vulnerability
- Multiple Cisco Unified Communications Products Unauthenticated API High CPU Utilization Denial of Service Vulnerability
- Cisco Unified Communications Products Privilege Escalation Vulnerability
- Cisco Unified Communications Products Cross-Site Scripting Vulnerability
- Vulnerability in Spring Framework Affecting Cisco Products: March 2022
- Cisco Unified Communications Products Path Traversal Vulnerability
- Cisco Unified Communications Products Remote Code Execution Vulnerability
- Cisco Unified Communications Products Cross-Site Scripting Vulnerabilities
- Cisco Unified Communications Products Information Disclosure Vulnerability
- Cisco Unified Communications Products Cross-Site Scripting Vulnerability
- Cisco Unified Communications Products Cross-Site Scripting Vulnerability
- Cisco Unity Connection Stored Cross-Site Scripting Vulnerability
- Cisco Unified Communications Manager Information Disclosure Vulnerability
Release and Compatibility
Compatibility Information
- Compatibility Matrix for Cisco Unity Connection
- Compatibility Matrix for Cisco Unity Connection
- SCCP Compatibility Matrix: Cisco Unity Connection, Cisco Unified CM, and Cisco Unified CM Express
- SIP Trunk Compatibility Matrix: Cisco Unity Connection, Cisco Unified CM, Cisco Unified CM Session Manager Edition, and Cisco Unified CM Express
- Video Compatibility Matrix: Video Endponits, Cisco Unity Connection, Cisco Unified Communications Manager, and Cisco MediaSense
Release Notes
Reference
Documentation Roadmaps
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- Documentation Guide for Cisco Unity Connection Release 12.x
Cisco Unity Connection Version 12.x
Licensing Information
- Licenses for Open-Source Software Included in Cisco Unity Connection Release 12.5(1) (PDF - 9 MB)
- Licenses for Open-Source Software Included in Cisco Unity Connection Release 12.5(1) SU1 (PDF - 9 MB)
- Licenses for Open-Source Software Included in Cisco Unity Connection Release 12.0(1)
- Licenses for Open-Source Software Included in Cisco Unity Connection Release 12.0(1) SU2 (PDF - 1 MB)
- Licenses for Open-Source Software Included in Cisco Unity Connection Release 12.0(1) SU1
Cisco Unity Connection Version 12.x
- Licenses for Open-Source Software Included in Cisco Unity Connection Release 8.5
- Licenses for Open-Source Software Included in Cisco Unity Connection Release 8.0
- Licenses for Open-Source Software Included in Cisco Unity Connection Release 7.x
Design
Design Guides
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- Design Guide for Cisco Unity Connection 12.x
Cisco Unity Connection Version 12.x
Install and Upgrade
Install and Upgrade Guides
Configuration
Configuration Examples and TechNotes
- AD FS Version 2.0 Setup for SAML SSO Configuration Example
- CUCM and CUC Meet Me Conference with User Authentication Configuration Example
- Configuration Example for CUCM Non-Secure SCCP Integration with CUC
- Configuration Example for CUCM Non-Secure SIP Integration with CUC
- Configuration Example for Secure SIP Integration Between CUCM and CUC based on Next Generation Encryption (NGE)
- Configure CA Signed Certificate via CLI in Cisco Voice Operating System (VOS)
- Configure Direct Transfer to Unity Connection Mailbox with Extension Wildcard
- Configure SAML SSO Setup with Kerberos Authentication
- Configure SpeechView for Unity Connection with Microsoft Office 365
- Configure Unity Connection for Office 365
- Configure and Troubleshoot Secure Integration Between CUCM and CUC
- Enable SAML SSO for Jabber Clients Configuration Example
- How do I bulk assign unified messaging in Unity Connection?
- How do I deliver a SpeechView transcription to Outlook?
- SpeechView Cisco Webex in-house transcription service for Unity Connection
- SpeechView for Unity Connection with Microsoft Exchange Configuration Example
- Unity Connection AXL and LDAP Imported Users
- Unity Connection PreGreetings Recording Configuration Example
- Unity Connection Version 10.5 SAML SSO Configuration Example
- Unity Connection: Procedure to change Default Application Admin User
Configuration Guides
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- Cisco SIP Proxy Server Integration Guide for Cisco Unity Connection Release 12.x
- Cisco Unified Communications Manager Express SCCP Integration Guide for Cisco Unity Connection Release 12.x
- Cisco Unified Communications Manager Express SIP Trunk Integration Guide for Cisco Unity Connection Release 12.x
- Cisco Unified Communications Manager SCCP Integration Guide for Cisco Unity Connection Release 12.x
- Cisco Unified Communications Manager SIP Integration Guide for Cisco Unity Connection Release 12.x
- Multiple Phone System Integration Guide for Cisco Unity Connection Release 12.x
- PIMG Integration Guide for Cisco Unity Connection Release 12.X
- QSIG-Enabled Phone System with Cisco ISR Voice Gateway Integration Guide for Cisco Unity Connection Release 12.x
- QSIG/DPNSS Phone System with Cisco EGW 2200 Integration Guide for Cisco Unity Connection Release 12.x
- TIMG Integration Guide for Cisco Unity Connection Release 12.x
Cisco Unity Connection Version 12.x
Maintain and Operate
End-User Guides
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- Cisco Unified Communications Operating System Administration Guide for Cisco Unity Connection Release 12.x
- User Guide for the Cisco Unity Connection Messaging Assistant Web Tool (Release 12.x)
- Quick Start Guide for the Cisco Unity Connection Mini Inbox (Release 12.x)
- Quick Start Guide for the Cisco Unity Connection Web Inbox (Release 12.x)
- User Guide for Accessing Cisco Unity Connection Voice Messages in an Email Application (Release 12.x)
- User Guide for the Cisco Unity Connection Personal Call Transfer Rules Web Tool (Release 12.x)
- User Guide for the Cisco Unity Connection Phone Interface (Release 12.x)
Cisco Unity Connection Version 12.x
Maintain and Operate Guides
Most Recent
- Unified Messaging Guide for Cisco Unity Connection Release 12.x
- Cisco Unity Connection Provisioning Interface (CUPI) API
- System Administration Guide
- Cisco Unity Connection on UCSE
- Administration Guide for Cisco Unity Connection Serviceability Release 12.x
- Cisco Unity Connection Messaging Interface (CUMI) API
- Security Guide for Cisco Unity Connection Release 12.x
- User Guide for the Cisco Unity Connection Phone Interface (Release 14)
- User Guide for the Cisco Unity Connection Personal Call Transfer Rules Web Tool (Release 14)
- Complete Reference Guide for Cisco Unity Connection Survivable Remote Site Voicemail (SRSV)
- Cisco Unity Connection Provisioning Interface (CUPI) API -- For End Users
- HTTPS Networking Guide for Cisco Unity Connection Release 12.x
- Networking Guide for Cisco Unity Connection Release 12.x
- Quick Start Guide for SAML SSO Access
- User Workstation Setup Guide for Cisco Unity Connection Release 12.x
Maintain and Operate TechNotes
Troubleshooting
Error and System Messages
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- Alarm Message Definitions for Cisco Unity Connection Release 12.x
Cisco Unity Connection Version 12.x
Password Recovery
Support FAQ
Troubleshooting Guides
- Troubleshooting Guide for Cisco Unity Connection Release 12.x
Cisco Unity Connection Version 12.x
Troubleshooting TechNotes
Most Recent
- Recover from Ungraceful Shutdowns on VOS
- Unity Connection Single Inbox Troubleshooting TechNote
- Troubleshoot the Error: Failed to Fetch License Data on Unity Connection Speechview
- Troubleshoot Zombie/Defunct Processes in UC Servers
- Cisco Unity Connection RTMT Trace Locations via CLI
- Troubleshoot Cisco VOS Based Finesse Server With CLI
- Unity Connection Voice Recognition Resource Issue
- Unity Connection Cluster Replication Rebuild
- Troubleshoot Toll Fraud via Unity Connection
- Single Inbox Synchronization Issues with Microsoft Exchange On-Premises Deployments
- PIMG and TIMG Configuration and Troubleshooting Information
- Unity Connection Single Inbox Feature Reference Guide
- CUC/CUCM vCPU Mismatch can Cause Upgrade Failure
- CUC SQL Queries for Message Counts and Mailbox Sizes
- Unity Connection TIMG Does Not Route Calls Correctly
Literature
Solution Overviews
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