Cisco Unified Communications Manager Version 12.5
| Series | Cisco Unified Communications Manager (CallManager) |
|---|---|
| Overview | Product Overview |
| Product Type | Call Control |
|
This product is supported by Cisco, but is no longer being sold.
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| Status |
Not Orderable
EOL Details
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|---|---|
| Release Date | 22-JAN-2019 |
| End-of-Sale Date | 31-AUG-2023 |
| End-of-Support Date | 31-AUG-2025 |
- US/Canada 800-553-2447
- Worldwide Support Phone Numbers
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Key Information
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Recent Security Notices
- 09-Sep-2024
- 21-Aug-2024
- 21-Aug-2024
- 24-Jan-2024
- 19-Dec-2023
Document Categories
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Data Sheets and Product Information
At-a-Glance
Data Sheets
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- Cisco Unified Communications Manager Version 14 Data Sheet
- Cisco Unified Communications Manager Version 12.5 Data Sheet
- Cisco Unified Communications Manager 12.0 Data Sheet
- Cisco Unified Communications Manager 11.5 Data Sheet
- Cisco Unified Communications Manager 11.0 Data Sheet
- Cisco Unified Communications Manager 10.5 Data Sheet
- Cisco Unified Communications Manager 10.0 Data Sheet
End-of-Life and End-of-Sale Notices
Most Recent
- End-of-Sale and End-of-Life Announcement for the Subscription Licensing for Unified Communication Suite v11.x Add-on Licenses
- End-of-Sale and End-of-Life Announcement for the Cisco Version 12.5 of On-premises Calling applications (including Cisco Unified Communications Manager) and associated On-premises Flex subscriptions
- End-of-Sale and End-of-Life Announcement for the Cisco Select On-Premises Calling SKUs
- End-of-Sale and End-of-Life Announcement for the Cisco Perpetual Licensing for Session Management Edition (SME)
- End-of-Sale and End-of-Life Announcement for the Version 11.5 Software of Cisco Unified Communications Manager, Cisco Emergency Responder, Cisco Unity Connection and associated On-Premises and Hosted Flex subscription
- End-of-Sale and End-of-Life Announcement for the Cisco CUCM Admin Security Token, 7.1 or Newer
- End-of-Sale and End-of-Life Announcement for the Cisco Unified Communications Manager and Session Management Edition 10.X
- End-of-Sale and End-of-Life Announcement for the Cisco Select Cisco Unified Communications feature Licenses
- End-of-Sale and End-of-Life Announcement for the Cisco Unified Communications Manager and Session Management Edition Software 12.0
- End-of-Sale and End-of-Life Announcement for the Cisco Unified Communications Manager 9.X ADD-ON User Licenses and Feature Migration
- End-of-Sale and End-of-Life Announcement for the Cisco Unified Communications Manager and Session Management Edition Software 11.0
- End-of-Sale and End-of-Life Announcement for the Cisco Unified Communications Manager Version 8.6 (JITC Certified)
- End-of-Sale and End-of-Life Announcement for the Cisco Unified Communications Manager and Session Management Edition Software Version 9.x
- End-of-Sale and End-of-Life Announcement for the Cisco Unified Communications Manager 8.x User Connect Licensing (UCL) Add-On Licenses (Tiers B and C)
- End-of-Sale and End-of-Life Announcement for the Cisco Unified Communications Manager 8.x User Connect Licensing (UCL) Add-On Licenses (Tier A)
View all documentation of this type
Q&A
Security Notices
Bulletins
- Cisco Unified Communications Manager, IM and Presence Service Bulletin for Cisco Push REST Service
- Cisco Unity Connection Service Bulletin for Unified Messaging with Microsoft Office 365
- Cisco Unified Communications Manager IM and Presence Service Bulletin for Calendar Integration with Office 365 Product Bulletin
Field Notices
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- Field Notice: FN74113 - Cisco Jabber, Webex, Unified Communications Manager IM & Presence Service, and Expressway Series Foreground Service Types on Android Affect Incoming Calls and Messages - Software Upgrade Recommended
- Field Notice: FN - 72318 - Cisco Unified Communications Manager / Session Management Edition: QuoVadis Root CA 2 Decommission Might Affect Smart Licensing and Smart Call Home Functionality - Workaround Provided
- Field Notice: FN - 72120 - CUCM, SME, and IM&P: QuoVadis Root CA 2 Decommission Might Affect Incoming Calls to Cisco Jabber/WebEx (Android and iOS) - Workaround Provided
- Field Notice: FN - 70613 - Cisco Unified Communications Manager Secure Endpoints Might Fail to Register After a Refresh Upgrade to Version 12.5 - Software Upgrade Recommended
- Field Notice: FN - 70555 - Legacy VoIP Mode and iOS 13 Apple Push Notification Service Changes That Affect Cisco Jabber, Cisco Webex Teams, Cisco Unified Communications Manager and IM & Presence Service, and Cisco Expressway - Software Upgrade Recommended
- Field Notice: FN - 70511 - Cisco Unified Collaboration Products with VOS (RHEL), Call Home Certificate Will Expire on 2020-02-07 - Workaround Provided
Cisco Unified Communications Manager Version 12.5
Security Advisories, Responses and Notices
Most Recent
- Cisco Unified Communications Manager Denial of Service Vulnerability
- Cisco Unified Communications Manager Cross-Site Scripting Vulnerability
- Cisco Unified Communications Products Remote Code Execution Vulnerability
- Multiple Cisco Unified Communications Products Unauthenticated API High CPU Utilization Denial of Service Vulnerability
- Cisco Unified Communications Products Privilege Escalation Vulnerability
- Cisco Unified Communications Manager SQL Injection Vulnerability
- Cisco Unified Communications Products Cross-Site Scripting Vulnerability
- Cisco Unified Communications Manager Denial of Service Vulnerability
- Cisco Unified Communications Manager SQL Injection Vulnerability
- Cisco Unified Communications Manager Arbitrary File Deletion Vulnerability
- Cisco Unified Communications Products Arbitrary File Read Vulnerability
- Cisco Unified Communications Products Cross-Site Scripting Vulnerability
- Cisco Unified Communications Products Timing Attack Vulnerability
- Cisco Unified Communications Manager Arbitrary File Read Vulnerability
- Cisco Unified Communications Products Cross-Site Scripting Vulnerability
Release and Compatibility
Compatibility Information
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- Compatibility Matrix for Cisco Unified Communications Manager and the IM and Presence Service, Release 12.5(X)
Cisco Unified Communications Manager Version 12.5
- Cisco Unified Communications Manager Hardware Compatibility Matrix (XLS - 74 KB)
- Cisco Unified Communications Operating System Supported Server Hardware Compatibility Matrix (XLS - 14 KB)
- Deprecated Phone Models in Cisco Unified Communications Manager, Release 14
- Deprecated Phone Models in Cisco Unified Communications Manager, Release 14
- Search Cisco Unified Communications Manager Customer Documentation
- Vendor MIB Support for Cisco Unified Communications Manager Servers (XLS - 71 KB)
Release Notes
- Release Notes for Cisco Prime Collaboration Deployment, Release 12.6(1)
- Release Notes for Cisco Prime Collaboration Deployment, Release 12.5(1)
- Release Notes for Cisco Unified Communications Manager Release 12.5(1)SU8a and the IM and Presence Service Release 12.5(1)SU8
- Release Notes for Cisco Unified Communications Manager and the IM and Presence Service Release 12.5(1)SU9
- Release Notes for Cisco Unified Communications Manager and the IM and Presence Service, Release 12.5(1)
- Release Notes for Cisco Unified Communications Manager and the IM and Presence Service, Release 12.5(1)SU7
- Release Notes for Cisco Unified Communications Manager and the IM and Presence Service, Release 12.5(1)SU6
- Release Notes for Cisco Unified Communications Manager and the IM and Presence Service, Release 12.5(1)SU5
- Release Notes for Cisco Unified Communications Manager and the IM and Presence Service, Release 12.5(1)SU4
- Release Notes for Cisco Unified Communications Manager and the IM and Presence Service, Release 12.5(1)SU3
- Release Notes for Cisco Unified Communications Manager and the IM and Presence Service, Release 12.5(1)SU2
- Release Notes for Cisco Unified Communications Manager and the IM and Presence Service, Release 12.5(1)SU1
- Release Notes for Cisco Unified Communications Manager, Release 12.5(1)SU7a and the IM and Presence Service, Release 12.5(1)SU7
Cisco Unified Communications Manager Version 12.5
Reference
Command References
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- Command Line Interface Reference Guide for Cisco Unified Communications Solutions, Release 12.5(1)
- Command Line Interface Reference Guide for Cisco Unified Communications Solutions, Release 12.5(1)SU7-SU8
- Command Line Interface Reference Guide for Cisco Unified Communications Solutions, Release 12.5(1)SU6
- Command Line Interface Reference Guide for Cisco Unified Communications Solutions, Release 12.5(1)SU5
- Command Line Interface Reference Guide for Cisco Unified Communications Solutions, Release 12.5(1)SU4
- Command Line Interface Reference Guide for Cisco Unified Communications Solutions, Release 12.5(1)SU3
- Command Line Interface Reference Guide for Cisco Unified Communications Solutions, Release 12.5(1)SU2
- Command Line Interface Reference Guide for Cisco Unified Communications Solutions, Release 12.5(1)SU1
Cisco Unified Communications Manager Version 12.5
Documentation Roadmaps
- Documentation Guide for Cisco Unified Communications Manager and IM and Presence Service, Release 12.5(1)
Cisco Unified Communications Manager Version 12.5
Licensing Information
- Open Source Used in Cisco Prime Collaboration Deployment, Release 12.5(1) (PDF - 11 MB)
Cisco Unified Communications Manager Version 12.5
Design
Design Guides
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- Cisco Collaboration Solutions Design Guidance
- Media Optimization with ICE Enablement in Cisco Enterprise Collaboration Preferred Architecture 12.5
- Preferred Architecture for Cisco Collaboration 12.x Enterprise On-Premises Deployments, CVD
- Preferred Architecture for Cisco Collaboration 12.x On-Premises Deployments, Design Overview
Cisco Unified Communications Manager Version 12.5
Install and Upgrade
Install and Upgrade Guides
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- Cisco Collaboration on Virtual Servers
- Installation Guide for Cisco Unified Communications Manager and the IM and Presence Service, Release 12(1)SU5
- Installation Guide for Cisco Unified Communications Manager and the IM and Presence Service, Release 12.5(1)
- Installation Guide for Cisco Unified Communications Manager and the IM and Presence Service, Release 12.5(1)SU6
- Upgrade and Migration Guide for Cisco Unified Communications Manager and the IM and Presence Service, Release 12.5(1)
- Upgrade and Migration Guide for Cisco Unified Communications Manager and the IM and Presence Service, Release 12.5(1)SU7
- Upgrade and Migration Guide for Cisco Unified Communications Manager and the IM and Presence Service, Release 12.5(1)SU6
Cisco Unified Communications Manager Version 12.5
Install and Upgrade TechNotes
Configuration
Configuration Examples and TechNotes
Most Recent
- Reset or Change CUCM OS Admin and Security Password
- Migrate CUCM Mixed Mode with Tokenless CTL
- Configure Single Number Reach for CallManager
- Integrate Emergency Responder with CUCM
- Configure Secure Ad Hoc Conference on CUCM 15
- Configure Single Sign-On with CUCM and AD FS 2.0
- Upgrade Readiness Checks on CUCM and IMPS COP File
- Create New Certificates from Signed CA Certificates
- Configure CUCM Smart Licensing - Direct Model
- Adjust WaterMark in RTMT of Call Manager Procedure
- Configure CUCM Private Line Automatic Ring-down (PLAR)
- Setup Unified Communication Cluster
- Configure CUCM for Secure LDAP (LDAPS)
- Manage Bulk Certificates between CUCM Clusters for Phone Migration
- Configure Email Notification for Specific Node in the CUCM Cluster
View all documentation of this type
Configuration Guides
Most Recent
- Feature Configuration Guide for Cisco Unified Communications Manager, Release 12.5(1)SU6
- Feature Configuration Guide for Cisco Unified Communications Manager, Release 12.5(1)
- Feature Configuration Guide for Cisco Unified Communications Manager, Release 12.5(1)SU4
- Feature Configuration Guide for Cisco Unified Communications Manager, Release 12.5(1)SU3
- Feature Configuration Guide for Cisco Unified Communications Manager, Release 12.5(1)SU2
- Feature Configuration Guide for Cisco Unified Communications Manager, Release 12.5(1)SU1
- Instant Messaging Compliance for the IM and Presence Service
- Push Notifications Deployment Guide
- System Configuration Guide for Cisco Unified Communications Manager, Release 12.5(1)
- System Configuration Guide for Cisco Unified Communications Manager, Release 12.5(1)SU4 to 12.5(1)SU7
- System Configuration Guide for Cisco Unified Communications Manager, Release 12.5(1)SU3
- System Configuration Guide for Cisco Unified Communications Manager, Release 12.5(1)SU2
- System Configuration Guide for Cisco Unified Communications Manager, Release 12.5(1)SU1
- Interdomain Federation Guide for the IM and Presence Service, Release 12.5(1)
- Interdomain Federation Guide for the IM and Presence Service, Release 12.5(1)SU3
View all documentation of this type
Programming Guides
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- Cisco Unified IP Phone Services Application Development Notes for Cisco Unified Communications Manager and Multiplatform Phones
- Cisco Unified JTAPI Developers Guide for Cisco Unified Communications Manager Release 12.5(1)
- Cisco Unified TAPI Developers Guide for Cisco Unified Communications Manager Release 12.5(1)
Cisco Unified Communications Manager Version 12.5
Maintain and Operate
End-User Guides
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- Cisco Unified Communications Self Care Portal User Guide, Release 12.5(1) SU1
- Cisco Unified Communications Self Care Portal User Guide, Release 12.5(1)
Cisco Unified Communications Manager Version 12.5
Maintain and Operate Guides
Most Recent
- Administration Guide for Cisco Unified Communications Manager, Release 12.5(1)
- Cisco Unified Real-Time Monitoring Tool Administration Guide, Release 12.5(1)
- Administration Guide for Cisco Unified Communications Manager, Release 12.5(1)SU6 and 12.5(1)SU7
- Security Guide for Cisco Unified Communications Manager, Release 12.5(1)
- Security Guide for Cisco Unified Communications Manager, Release 12.5(1)SU6
- Security Guide for Cisco Unified Communications Manager, Release 12.5(1)SU5
- Security Guide for Cisco Unified Communications Manager, Release 12.5(1)SU4
- Security Guide for Cisco Unified Communications Manager, Release 12.5(1)SU3
- Security Guide for Cisco Unified Communications Manager, Release 12.5(1)SU2
- Security Guide for Cisco Unified Communications Manager, Release 12.5(1)SU1
- Administration Guide for Cisco Unified Communications Manager, Release 12.5(1)SU1
- Administration Guide for Cisco Unified Communications Manager, Release 12.5(1)SU4
- Administration Guide for Cisco Unified Communications Manager, Release 12.5(1)SU3
- Changing the IP Address and Hostname for Cisco Unified Communications Manager and IM and Presence Service, Release 12.5(1)
- SAML SSO Deployment Guide for Cisco Unified Communications Applications, Release 12.5(1)
Maintain and Operate TechNotes
Troubleshooting
Error and System Messages
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- System Error Messages for Cisco Unified Communications Manager 12.5(1)
Cisco Unified Communications Manager Version 12.5
Support FAQ
Troubleshooting Guides
- Troubleshooting Guide for Cisco Unified Communications Manager, Release 12.5(1)
Cisco Unified Communications Manager Version 12.5
Troubleshooting TechNotes
Most Recent
- Enable Specific License Reservation for CUCM Version 12.5
- Collect Trace Data from a CUCM Cluster
- Troubleshoot E911 Location with Webex UCM Calling
- Demonstrate IP Phone Migration from Secure to Non-secure CUCM
- Collect CUCM Logs if RTMT Is Not Accessible or Available
- Troubleshoot CUCM Database Replication Issues
- Configure and Troubleshoot NTP on CUCM and IM&P
- Identify Unexpected Shutdown in UC Application
- Troubleshoot Full Common Partition in CUCM
- Recover from Ungraceful Shutdowns on VOS
- Consider CPU Error Message for CUCM on UCS M6 Hardware
- Troubleshoot NTP on Unified Communications Manager
- Understand CUCM Security By Default and ITL Operation and Troubleshooting
- Troubleshoot Corporate Directory "Host Not Found" Issues
- Troubleshoot Webex Connected UC Telemetry Module from GUI and CLI
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