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EOL11970
Cisco announces the end-of-sale and end-of-life dates for the Cisco Unified Communications Manager 9.X ADD-ON User Licenses and Feature Migration . The last day to order the affected product(s) is January 30, 2018. Customers with active service contracts will continue to receive support from the Cisco Technical Assistance Center (TAC) as shown in Table 1 of the EoL bulletin. Table 1 describes the end-of-life milestones, definitions, and dates for the affected product(s). Table 2 lists the product part numbers affected by this announcement. For customers with active and paid service and support contracts, support will be available under the terms and conditions of customers' service contract.
Table 1. End-of-life milestones and dates for the Cisco unified communications manager 9.X ADD-ON user licenses and feature migration
Milestone |
Definition |
Date |
End-of-Life Announcement Date |
The date the document that announces the end-of-sale and end-of-life of a product is distributed to the general public. |
August 1, 2017 |
End-of-Sale Date |
The last date to order the product through Cisco point-of-sale mechanisms. The product is no longer for sale after this date. |
January 30, 2018 |
Last Ship Date |
The last-possible ship date that can be requested of Cisco and/or its contract manufacturers. Actual ship date is dependent on lead time. |
April 30, 2018 |
These licenses belong to the Cisco Unified Communications Manager and Session Management Edition Software Version 9.x. Please refer to EOL10359 for additional information.
Table 2. Product part numbers affected by this announcement
End-of-Sale Product Part Number |
Product Description |
Replacement Product Part Number |
Replacement Product Description |
Additional Information |
LIC-CUCM-9X-BAS-A |
UC Manager-9.x Basic Single User License |
LIC-CUCM-12X-BAS |
UC Manager-12.x Basic Single User License |
- |
LIC-CUCM-9X-ENH-A |
UC Manager-9.x Enhanced Single User License |
LIC-CUCM-12X-ENH |
UC Manager-12.x Enhanced Single User License |
- |
LIC-CUCM-9X-ENHP-A |
UC Manager-9.x Enh Plus Single User License |
LIC-CUCM-12X-ENHP |
UC Manager-12.x Enh Plus Single User License |
- |
LIC-CUCM-9X-ESS-A |
UC Manager-9.x Essential User License |
LIC-CUCM-12X-ESS |
UC Manager-12.x Essential User License |
- |
MIG-9X-BASTOENH |
Mig from UCM 9.x Bas to Enh User Lic |
MIG-12X-BASTOENH |
Mig from UCM 12.x Bas to Enh User Lic |
- |
MIG-9X-BASTOENHP |
Mig from UCM 9.x Bas to Enh Plus User Lic |
MIG-12X-BASTOENHP |
Mig from UCM 12.x Bas to Enh Plus User Lic |
- |
MIG-9X-ENHTOENHP |
Mig from UCM 9.x Enh to Enh Plus User Lic |
MIG-12X-ENHTOENHP |
Mig from UCM 12.x Enh to Enh Plus User Lic |
- |
MIG-9X-ESSTOBAS |
Mig from UCM 9.x Ess to Bas User Lic |
MIG-12X-ESSTOBAS |
Mig from UCM 12.x Ess to Bas User Lic |
- |
MIG-9X-ESSTOENH |
Mig from UCM 9.x Ess to Enh User Lic |
MIG-12X-ESSTOENH |
Mig from UCM 12.x Ess to Enh User Lic |
- |
MIG-9X-ESSTOENHP |
Mig from UCM 9.x Ess to Enh Plus User Lic |
MIG-12X-ESSTOENHP |
Mig from UCM 12.x Ess to Enh Plus User Lic |
- |
Service prices for Cisco products are subject to change after the product End-of-Sale date.
The Cisco Takeback and Recycle program helps businesses properly dispose of surplus products that have reached their end of useful life. The program is open to all business users of Cisco equipment and its associated brands and subsidiaries. For more information, go to: https://www.cisco.com/web/about/ac227/ac228/ac231/about_cisco_takeback_recycling.html.
For more information about the Cisco End-of-Life Policy, go to: https://www.cisco.com/en/US/products/products_end-of-life_policy.html.
For more information about the Cisco Product Warranties, go to: https://www.cisco.com/en/US/products/prod_warranties_listing.html.
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