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Cisco Unified Customer Voice Portal
Cisco Unified Customer Voice Portal 12.6(2)
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Cisco Unified Customer Voice Portal
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Releasedatum
27-APR-2023
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Recente security meldingen
01-Feb-2023
Field Notice: FN - 72432 - Unified Contact Center Enterprise (UCCE)/Packaged Contact Center Enterprise (PCCE)/Unified Contact Center Express (UCCX) Solution: Impact of Chrome Private Network Access Deprecation - Software Upgrade Recommended
29-Mar-2022
Field Notice: FN - 72306 - Unified Contact Center Enterprise (UCCE)/Packaged Contact Center Enterprise (PCCE) and Unified Customer Voice Portal (CVP): QuoVadis Root CA 2 Decommission Might Affect Smart Licensing - Workaround Provided
Documentcategorieën
Configuratie
Gegevensbladen en productinformatie
Installeren en upgraden
Onderhouden en gebruiken
Probleemoplossing
Referentie
Security meldingen
Gegevensbladen en productinformatie
Gegevensbladen
Cisco Unified Customer Voice Portal 12.5 Data Sheet
10-Mar-2020
Cisco Unified Customer Voice Portal 12.0 Data Sheet
13-Dec-2019
Cisco Unified Customer Voice Portal 11.6 Data Sheet
04-Mar-2019
Cisco Unified Customer Voice Portal 11.5 Data Sheet
09-Aug-2016
Meldingen voor End-of-Life en End-of-Sale
Recentst
End-of-Sale and End-of-Life Announcement for the Perpetual Licensing for Cisco Unified Contact Center Enterprise, Packaged Contact Center Enterprise, Customer Voice Protocol, and HCS for Contact Center - Replaced by Flex Contact Center
31-Jan-2022
End-of-Sale and End-of-Life Announcement for the Cisco FLEX Subscription v12.0 for Unified Contact Center Enterprise, Packaged Contact Center Enterprise, Customer Voice Protocol, and Hosted Collaboration Solution for Contact Center
04-Jun-2021
End-of-Sale and End-of-Life Announcement for the Cisco FLEX Subscription 11.x for Unified Contact Center Enterprise, Packaged Contact Center Enterprise, Customer Voice Protocol, and Hosted Collaboration Solution for Contact Center
04-Jun-2021
End-of-Sale and End-of-Life Announcement for the Cisco Unified Contact Center Enterprise, Cisco Packaged Contact Center Enterprise, Cisco Unified Intelligent Contact Management Enterprise, and Cisco HCS for Contact Center 12.0
25-Jan-2021
End-of-Sale and End-of-Life Announcement for the Cisco Unified Contact Center Enterprise, Cisco Packaged Contact Center Enterprise, Cisco Unified Intelligent Contact Management Enterprise, and Cisco HCS for Contact Center 11.6
12-Mar-2020
End-of-Sale and End-of-Life Announcement for the Cisco Country-specific Unified Contact Center Enterprise, Packaged Contact Center Enterprise, and Cisco Voice Portal Offers
27-Jan-2020
End-of-Sale and End-of-Life Announcement for the Cisco Contact Center a la carte Migration and Upgrade offers
30-Jul-2019
End-of-Sale and End-of-Life Announcement for the Cisco IOS VoiceXML Gateway feature License
02-Jul-2019
End-of-Sale and End-of-Life Announcement for the Cisco Customer Voice Portal 3.1
11-Jan-2019
End-of-Sale and End-of-Life Announcement for the Cisco Unified Contact Center Enterprise, Cisco Packaged Contact Center Enterprise, and Cisco Unified Intelligent Contact Management Enterprise 10.0
31-May-2016
End-of-Sale and End-of-Life Announcement for the Cisco Unified Customer Voice Portal 8.0
20-Jan-2015
End-of-Sale and End-of-Life Announcement for the Cisco Unified Customer Voice Portal 9.0(1)
21-Jul-2014
End-of-Sale and End-of-Life Announcement for the Cisco Unified Customer Voice Portal 8.5
03-Jan-2014
End-of-Sale and End-of-Life Announcement for the Cisco Unified Customer Voice Portal Version 7.0
19-Nov-2010
End-of-Sale and End-of-Life Announcement for the Cisco Unified Customer Voice Portal 4.1
09-Feb-2010
Bekijk alle documentatie van dit type
Security meldingen
Meldingen uit het veld
Field Notice: FN - 72432 - Unified Contact Center Enterprise (UCCE)/Packaged Contact Center Enterprise (PCCE)/Unified Contact Center Express (UCCX) Solution: Impact of Chrome Private Network Access Deprecation - Software Upgrade Recommended
01-Feb-2023
Field Notice: FN - 72306 - Unified Contact Center Enterprise (UCCE)/Packaged Contact Center Enterprise (PCCE) and Unified Customer Voice Portal (CVP): QuoVadis Root CA 2 Decommission Might Affect Smart Licensing - Workaround Provided
29-Mar-2022
Field Notice: FN - 70374 - Cisco Contact Center Enterprise Agreement (CC EA) Unified Customer Voice Portal (CVP) License Expiration - Software Upgrade Recommended
21-Feb-2019
Field Notice: FN - 63908 - Functionally Unresponsive Virtual Machine That Runs Contact Center Application - Software Upgrade Recommended
24-Jan-2019
Field Notice: FN - 63895 - Russian Time Zone Changes October 2014 - For Cisco Unified Contact Center Enterprise Products - Workaround Provided
22-Dec-2014
Field Notice: FN - 62435 - Cisco Customer Voice Portal (CVP) - CVP Voice Browser may Encounter a Memory Exception Resulting in Out of Service Condition - Patch Required
23-May-2006
Security Advisories, antwoorden en kennisgevingen
Cisco Unified Customer Voice Portal Cross-Site Scripting Vulnerability
21-Jul-2021
Multiple Cisco Products OpenSocial Gadget Editor Vulnerabilities
13-Jan-2021
Cisco Unified Customer Voice Portal Insecure Direct Object Reference Vulnerability
03-May-2020
Cisco Unified Customer Voice Portal Interactive Voice Response Connection Denial of Service Vulnerability
21-Feb-2018
Cisco Unified Customer Voice Portal Denial of Service Vulnerability
17-Jan-2018
Cisco Unified Customer Voice Portal Operations Console Privilege Escalation Vulnerability
20-Sep-2017
Cisco Unified Customer Voice Portal Cross-Site Request Forgery Vulnerability
08-Oct-2015
Cisco Unified Customer Voice Portal Cross-Site Scripting Vulnerability
02-Oct-2015
XSS and SQL Injection in Cisco CallManager/Unified Communications Manager Logon Page
10-Jul-2015
Multiple Vulnerabilities in Cisco Unified Customer Voice Portal Software
08-Aug-2014
Cisco Voice Portal Privilege Escalation Vulnerability
31-May-2014
Voice Product Vulnerabilities on IBM Servers
10-Dec-2011
Vulnerabilities in H.323 Message Processing
10-Dec-2011
Referentie
Documentatieroadmaps
Cisco Unified Customer Voice Portal 12.6(2)
Cisco Unified Customer Voice Portal Documentation Guide, Release 12.6(2)
28-Apr-2023
Licentie-informatie
Open Source Used In Cisco Unified Customer Voice Portal 12.0(1)
11-Jan-2019
(PDF - 3 MB)
Open Source Used In Cisco Unified Customer Voice Portal 11.6(1)
13-Aug-2017
(PDF - 4 MB)
Open Source Used In Cisco Unified Customer Voice Portal 11.5(1)
31-Aug-2016
(PDF - 4 MB)
Open Source Used In Cisco Unified Customer Voice Portal 11.0(1)
07-Sep-2015
(PDF - 4 MB)
Open Source Used In Cisco Unified Customer Voice Portal 10.5(1)
18-Jun-2020
(PDF - 3 MB)
Open Source Used in Cisco Unified Customer Voice Portal 10.0(1)
22-Dec-2013
(PDF - 3 MB)
Installeren en upgraden
Installatie- en upgrade-handleidingen
Cisco Unified Customer Voice Portal 12.6(2)
Installation and Upgrade Guide for Cisco Unified Customer Voice Portal, Release 12.6(2)
28-Apr-2023
Configuratie
Configuratievoorbeelden en TechNotes
Cisco Unified Customer Voice Portal 12.6(2)
CCE Virtual Agent-spraakgespreksverwerking configureren
13-Sep-2024
Smart-licentiespecifieke licentiereservering configureren
18-Oct-2023
CA-ondertekend certificaat voor CVP-server voor HTTPS Web Access
14-Feb-2017
CVP Customer Virtual Assistant (CVA) configureren
18-Dec-2023
CVP en IPIVR configureren in een dubbele, onafhankelijke VRU-instelling
29-May-2018
Configuratie van Secure Java Management Uitbreidingen (JMX) communicatie op CVP 12.0
23-Jul-2020
Configuratie van Zeg het Smart met Cisco CVP
21-Jul-2020
Configureer het zuiveringsschema van de database op de CVP Reporting Server wanneer OAMP Server niet beschikbaar is.
12-Feb-2016
Een alias maken voor CVP Reporting Server DB-naam
05-Dec-2017
Google Dialoogflow ES configureren om spraakherkenning voor CCE VA-implementatie te verbeteren
25-Mar-2022
Hoe implementeert u de Trunk-gebruiksfunctie in en configureren met Customer Voice Portal (CVP)
19-Oct-2017
Hoe wordt Heap Dump en Thread-dumpen bij CVP VXML-server verzameld
27-Nov-2018
IOS Voice XML-gateway voor CVP Call Flow met behulp van MRCPv2 ASR/TTS
19-Sep-2007
IOS Voice XML-gateway voor CVP Call Flow met behulp van MRCPv1 ASR/TTS
27-Jun-2007
Configuratiehandleidingen
Cisco Unified Customer Voice Portal 12.6(2)
Administration Guide for Cisco Unified Customer Voice Portal 12.6(2)
28-Apr-2023
Configuration Guide for Cisco Unified Customer Voice Portal, Release 12.6(2)
28-Apr-2023
Reporting Guide for Cisco Unified Customer Voice Portal, Release 12.6(2)
28-Apr-2023
Port Utilization Guide for Cisco Unified Contact Center Solutions, Release 12.0(1)
12-Dec-2018
Programmeerhandleidingen
Cisco Unified Customer Voice Portal 12.6(2)
Element Specifications for Cisco Unified CVP VXML Server and Call Studio, Release 12.6(2)
28-Apr-2023
Programming Guide for Cisco Unified CVP VXML Server and Cisco Unified Call Studio, Release 12.6(2)
28-Apr-2023
Onderhouden en gebruiken
Eindgebruikershandleidingen
Cisco Unified Customer Voice Portal 12.6(2)
Operations Guide for Cisco Unified Customer Voice Portal, Release 12.6(2)
28-Apr-2023
Say It Smart Specifications for Cisco Unified Customer Voice Portal, Release 12.6(2)
28-Apr-2023
User Guide for Cisco Unified CVP VXML Server and Cisco Unified Call Studio Release 12.6(2)
28-Apr-2023
Probleemoplossing
Support FAQ
Statistieken over OAMP van contextserviceaccount weergeven
03-Jul-2018
TechNotes voor probleemoplossing
Recentst
Bekijk de volledige productversies van contactcenters
21-Aug-2024
Probleemoplossing voor registratiefout van CVP slimme licentie
01-Feb-2024
Probleemoplossing bij CVP-server niet bereikbaar door IP-adreswijziging
22-Apr-2022
Probleemoplossing bij CVP VXML-servergeheugen met Jconsole
11-Mar-2022
Probleemoplossing bij CVP OAMP pagina 404 fout
30-Sep-2021
Probleemoplossing VB PlayMedia Skip en DTMF-buffer
02-Feb-2021
Sessieontwikkelingstimer voor probleemoplossing met Cisco Customer Voice Portal
22-Jul-2020
Probleemoplossing CVP 12.5 wanneer NOAMP VB Configuration interne serverfout meldt
01-Jun-2020
Troubleshoot CVP Customer Virtual Assistant (CVA)
29-May-2020
Toepassingsregels voor probleemoplossing in Cisco UCCE Agent
22-Oct-2019
Status van agent en wachtrijen oproepen na CVP RNA
19-Jul-2019
Probleemoplossing voor CVP-rapportage van probleem met volledige routers
11-Oct-2018
Ga naar VXML/CVP HTTP-cache voor mediabestanden
14-Sep-2018
Kan geen CVP CallServer in de CVP OAMP Server toevoegen
12-Sep-2018
CLI op de IP-telefoon van de agent toont CVP_10_0_1_0_0_0_490
13-Aug-2018
Bekijk alle documentatie van dit type
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