Cisco Unified Communications Manager (CallManager)
| Panoramica | Panoramica del prodotto |
|---|---|
| Tipo prodotto | Controllo delle chiamate |
| Status | Disponibile Ordina dalla serie |
| Data di rilascio della serie | Pre-1999 |
Feedback-
- Unified Communications Manager Version 15
Stato: Disponibile | Data di rilascio: 16-Oct-2023
- Unified Communications Manager Version 14
Stato: Disponibile | Data di rilascio: 24-Mar-2021
- Unified Communications Manager Version 12.5
Stato: Non ordinabile | Data di fine supporto: 31-Aug-2025
- Unified Communications Manager Version 12.0
Stato: Fine supporto | Data di fine supporto: 31-Aug-2023
- Unified Communications Manager Version 11.5
Stato: Fine supporto | Data di fine supporto: 31-May-2024
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Ultime comunicazioni sulla sicurezza
- 09-Sep-2024
- 21-Aug-2024
- 21-Aug-2024
- 24-Jan-2024
- 19-Dec-2023
Categorie di documenti
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Schede tecniche e informazioni sui prodotti
- End-of-Sale and End-of-Life Announcement for the Subscription Licensing for Unified Communication Suite v11.x Add-on Licenses
- End-of-Sale and End-of-Life Announcement for the Cisco Version 12.5 of On-premises Calling applications (including Cisco Unified Communications Manager) and associated On-premises Flex subscriptions
- End-of-Sale and End-of-Life Announcement for the Cisco Select On-Premises Calling SKUs
- End-of-Sale and End-of-Life Announcement for the Cisco Perpetual Licensing for Session Management Edition (SME)
- End-of-Sale and End-of-Life Announcement for the Version 11.5 Software of Cisco Unified Communications Manager, Cisco Emergency Responder, Cisco Unity Connection and associated On-Premises and Hosted Flex subscription
- End-of-Sale and End-of-Life Announcement for the Cisco CUCM Admin Security Token, 7.1 or Newer
- End-of-Sale and End-of-Life Announcement for the Cisco Unified Communications Manager and Session Management Edition 10.X
- End-of-Sale and End-of-Life Announcement for the Cisco Select Cisco Unified Communications feature Licenses
- End-of-Sale and End-of-Life Announcement for the Cisco Unified Communications Manager and Session Management Edition Software 12.0
- End-of-Sale and End-of-Life Announcement for the Cisco Unified Communications Manager 9.X ADD-ON User Licenses and Feature Migration
- End-of-Sale and End-of-Life Announcement for the Cisco Unified Communications Manager and Session Management Edition Software 11.0
- End-of-Sale and End-of-Life Announcement for the Cisco Unified Communications Manager Version 8.6 (JITC Certified)
- End-of-Sale and End-of-Life Announcement for the Cisco Unified Communications Manager and Session Management Edition Software Version 9.x
- End-of-Sale and End-of-Life Announcement for the Cisco Unified Communications Manager 8.x User Connect Licensing (UCL) Add-On Licenses (Tiers B and C)
- End-of-Sale and End-of-Life Announcement for the Cisco Unified Communications Manager 8.x User Connect Licensing (UCL) Add-On Licenses (Tier A)
Avvisi di fine del ciclo di vita e di fine vendita
- Questions and Answers on Compliance with Kari’s Law and RAY BAUM’S Act
- Cisco Unified Communications Manager Licensing Pricing Model
Domande frequenti
- Cisco Unified Communications on Cisco HyperFlex At-a-Glance
Panoramica generale
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- Cisco Unified Communications Manager Version 14 Data Sheet
- Cisco Unified Communications Manager Version 12.5 Data Sheet
- Cisco Unified Communications Manager 12.0 Data Sheet
- Cisco Unified Communications Manager 11.5 Data Sheet
- Cisco Unified Communications Manager 11.0 Data Sheet
- Cisco Unified Communications Manager 10.5 Data Sheet
- Cisco Unified Communications Manager 10.0 Data Sheet
Schede tecniche
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Avvisi di sicurezza
- Cisco Unified Communications Manager, IM and Presence Service Bulletin for Cisco Push REST Service
- Cisco Unity Connection Service Bulletin for Unified Messaging with Microsoft Office 365
- Cisco Unified Communications Manager IM and Presence Service Bulletin for Calendar Integration with Office 365 Product Bulletin
Bollettini
- Cisco Unified Communications Manager Denial of Service Vulnerability
- Cisco Unified Communications Manager Cross-Site Scripting Vulnerability
- Cisco Unified Communications Products Remote Code Execution Vulnerability
- Multiple Cisco Unified Communications Products Unauthenticated API High CPU Utilization Denial of Service Vulnerability
- Cisco Unified Communications Products Privilege Escalation Vulnerability
- Cisco Unified Communications Manager SQL Injection Vulnerability
- Cisco Unified Communications Products Cross-Site Scripting Vulnerability
- Cisco Unified Communications Manager Denial of Service Vulnerability
- Cisco Unified Communications Manager SQL Injection Vulnerability
- Cisco Unified Communications Manager Arbitrary File Deletion Vulnerability
- Cisco Unified Communications Products Arbitrary File Read Vulnerability
- Cisco Unified Communications Products Cross-Site Scripting Vulnerability
- Cisco Unified Communications Products Timing Attack Vulnerability
- Cisco Unified Communications Manager Arbitrary File Read Vulnerability
- Cisco Unified Communications Products Cross-Site Scripting Vulnerability
Consigli, risposte e avvisi sulla sicurezza
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Applicable to Multiple Releases
- Field Notice: FN74113 - Cisco Jabber, Webex, Unified Communications Manager IM & Presence Service, and Expressway Series Foreground Service Types on Android Affect Incoming Calls and Messages - Software Upgrade Recommended
- Field Notice: FN - 72318 - Cisco Unified Communications Manager / Session Management Edition: QuoVadis Root CA 2 Decommission Might Affect Smart Licensing and Smart Call Home Functionality - Workaround Provided
- Field Notice: FN - 72120 - CUCM, SME, and IM&P: QuoVadis Root CA 2 Decommission Might Affect Incoming Calls to Cisco Jabber/WebEx (Android and iOS) - Workaround Provided
- Field Notice: FN - 70555 - Legacy VoIP Mode and iOS 13 Apple Push Notification Service Changes That Affect Cisco Jabber, Cisco Webex Teams, Cisco Unified Communications Manager and IM & Presence Service, and Cisco Expressway - Software Upgrade Recommended
- Field Notice: FN - 70613 - Cisco Unified Communications Manager Secure Endpoints Might Fail to Register After a Refresh Upgrade to Version 12.5 - Software Upgrade Recommended
- Field Notice: FN - 70379 - Unified Communications Collaboration Platform(s) - Reboot of Node Results in Fatal Error - Software Upgrade Recommended
- Field Notice: FN - 70511 - Cisco Unified Collaboration Products with VOS (RHEL), Call Home Certificate Will Expire on 2020-02-07 - Workaround Provided
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Cisco Unified Communications Manager Version 11.5
- Field Notice: FN74092 - Cisco Unified Communications Manager and Unified Communications Manager IM & Presence Service Push Notifications May Not Work On or After March 29, 2024 - Configuration Change Recommended
- Software Advisory: Secure LDAP Mandatory for Active Directory Connections
Notifiche sul campo
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Versione e compatibilità
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Cisco Unified Communications Manager Version 15
- Compatibility Matrix for Cisco Unified Communications Manager and the IM and Presence Service, Release 15x
- Deprecation of H.323 Gatekeeper Control Options in Cisco Unified Communications Manager Release 15
- Deprecation of Remote Call Control with Microsoft Lync Server for IM and Presence Service on Cisco Unified Communications Manager, Release 15
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Cisco Unified Communications Manager Version 14
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Cisco Unified Communications Manager Version 12.5
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Cisco Unified Communications Manager Version 12.0
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Cisco Unified Communications Manager Version 11.5
- Compatibility Matrix for Cisco Unified Communications Manager and the IM and Presence Service, Releases 11.5(1)SU5—SU11
- Deprecated Phone Models for Cisco Unified Communications Manager, Release 11.5(x)
- Compatibility Matrix for Cisco Unified Communications Manager and IM & Presence Service, Release 11.x
- Deprecated Phone Models in Cisco Unified Communications Manager, Release 14
- Deprecated Phone Models in Cisco Unified Communications Manager, Release 14
- Vendor MIB Support for Cisco Unified Communications Manager Servers (XLS - 71 KB)
- Cisco Unified Communications Operating System Supported Server Hardware Compatibility Matrix (XLS - 14 KB)
- Cisco Unified Communications Manager Hardware Compatibility Matrix (XLS - 74 KB)
- Search Cisco Unified Communications Manager Customer Documentation
Informazioni sulla compatibilità
- Release Notes for Cisco Prime Collaboration Deployment, Release 15SU2
- Release Notes for Cisco Unified Communications Manager and the IM and Presence Service Release 15SU2
- Release Notes for Cisco Unified Communications Manager and the IM and Presence Service Release 12.5(1)SU9
- Release Notes for Cisco Unified Communications Manager Release 15SU1a and the IM and Presence Service Release 15SU1
- Release Notes for Cisco Unified Communications Manager and the IM and Presence Service Release 14SU4a
- Release Notes for Cisco Prime Collaboration Deployment, Release 14SU4
- Release Notes for Cisco Prime Collaboration Deployment, Release 15SU1
- Release Notes for Cisco Unified Communications Manager and the IM and Presence Service Release 15
- Release Notes for Cisco Prime Collaboration Deployment, Release 15
- Release Notes for Cisco Unified Communications Manager Release 12.5(1)SU8a and the IM and Presence Service Release 12.5(1)SU8
- Release Notes for Cisco Unified Communications Manager and the IM and Presence Service, Release 14SU1
- Release Notes for Cisco Unified Communications Manager and the IM and Presence Service, Release 14
- Release Notes for Cisco Prime Collaboration Deployment, Release 14SU3
- Release Notes for Cisco Unified Communications Manager, Release 12.5(1)SU7a and the IM and Presence Service, Release 12.5(1)SU7
- Release Notes for Cisco Unified Communications Manager and the IM and Presence Service, Release 12.5(1)SU7
Note release
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Riferimento
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Cisco Unified Communications Manager Version 12.5
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Cisco Unified Communications Manager Version 12.0
- Open Source Used in Cisco Unified Communications Manager, Release 12.0(1)SU3 (PDF - 9 MB)
- Open Source Used in Cisco Unified Communications Manager, Release 12.0(1)SU2 (PDF - 9 MB)
- Open Source Used in Cisco Unified Communications Manager, Release 12.0(1)SU1 (PDF - 10 MB)
- Open Source Used in Cisco Unified Communications Manager, Release 12.0(1) (PDF - 23 MB)
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Cisco Unified Communications Manager Version 11.5
- Open Source Used in Cisco Unified Communications Manager, Release 11.5(1)SU5 (PDF - 8 MB)
- Open Source Used in Cisco Unified Communications Manager, Release 11.5(1)SU4 (PDF - 15 MB)
- Open Source Used in Cisco Unified Communications Manager, Release 11.5(1)SU3 (PDF - 10 MB)
- Open Source Used in Cisco Unified Communications Manager, Release 11.5(1)SU2 (PDF - 14 MB)
- Open Source Used in Cisco Unified Communications Manager, Release 11.5(1)SU1 (PDF - 16 MB)
- Open Source Used in Cisco Prime Collaboration Deployment, Release 11.5(3) (PDF - 8 MB)
- Open Source Used in Cisco Unified Communications Manager, Release 11.5(1) (PDF - 16 MB)
- Open Source License Notices for Cisco Unified Communications Manager
Informazioni sulle licenze
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Cisco Unified Communications Manager Version 15
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Cisco Unified Communications Manager Version 14
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Cisco Unified Communications Manager Version 12.5
- Command Line Interface Reference Guide for Cisco Unified Communications Solutions, Release 12.5(1)
- Command Line Interface Reference Guide for Cisco Unified Communications Solutions, Release 12.5(1)SU7-SU8
- Command Line Interface Reference Guide for Cisco Unified Communications Solutions, Release 12.5(1)SU6
- Command Line Interface Reference Guide for Cisco Unified Communications Solutions, Release 12.5(1)SU5
- Command Line Interface Reference Guide for Cisco Unified Communications Solutions, Release 12.5(1)SU4
- Command Line Interface Reference Guide for Cisco Unified Communications Solutions, Release 12.5(1)SU3
- Command Line Interface Reference Guide for Cisco Unified Communications Solutions, Release 12.5(1)SU2
- Command Line Interface Reference Guide for Cisco Unified Communications Solutions, Release 12.5(1)SU1
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Cisco Unified Communications Manager Version 12.0
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Cisco Unified Communications Manager Version 11.5
- Command Line Interface Reference Guide for Cisco Unified Communications Solutions, Release 11.5(1)
- Command Line Interface Reference Guide for Cisco Unified Communications Solutions, Release 11.5(1)SU8
- Command Line Interface Reference Guide for Cisco Unified Communications Solutions, Release 11.5(1)SU3
Riferimenti per i comandi
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Cisco Unified Communications Manager Version 11.5
- Cisco Headset and Finesse Integration for Contact Center (PDF - 852 KB)
- Role Resource Descriptions for Cisco Unified CM Administration (PDF - 70 KB)
Riferimenti tecnici
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Cisco Unified Communications Manager Version 15
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Cisco Unified Communications Manager Version 14
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Cisco Unified Communications Manager Version 12.5
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Cisco Unified Communications Manager Version 12.0
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Cisco Unified Communications Manager Version 11.5
Roadmap della documentazione
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Progettazione
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Applicable to Multiple Releases
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Cisco Unified Communications Manager Version 15
- Cisco Collaboration Sizing Guide (PDF - 1 MB)
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Cisco Unified Communications Manager Version 14
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Cisco Unified Communications Manager Version 12.5
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Cisco Unified Communications Manager Version 12.0
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Cisco Unified Communications Manager Version 11.5
Guide alla progettazione
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Installazione e aggiornamento
- Upgrade and Migration Guide for Cisco Unified Communications Manager and the IM and Presence Service, Release 15 and SUs
- Installation Guide for Cisco Unified Communications Manager and the IM and Presence Service, Release 14SU2
- Installation Guide for Cisco Unified Communications Manager and the IM and Presence Service, Release 15 and SUs
- Installation Guide for Cisco Unified Communications Manager and the IM and Presence Service, Release 14
- Installation Guide for Cisco Unified Communications Manager and the IM and Presence Service, Release 12(1)SU5
- Installation Guide for Cisco Unified Communications Manager and the IM and Presence Service, Release 12.5(1)SU6
- Upgrade and Migration Guide for Cisco Unified Communications Manager and the IM and Presence Service, Release 14SU3 and SU4
- Upgrade and Migration Guide for Cisco Unified Communications Manager and the IM and Presence Service, Release 14
- Upgrade and Migration Guide for Cisco Unified Communications Manager and the IM and Presence Service, Release 12.5(1)
- Upgrade and Migration Guide for Cisco Unified Communications Manager and the IM and Presence Service, Release 12.5(1)SU7
- Upgrade and Migration Guide for Cisco Unified Communications Manager and the IM and Presence Service, Release 12.5(1)SU6
- Installation Guide for Cisco Unified Communications Manager and the IM and Presence Service, Release 12.5(1)
- Upgrade and Migration Guide for Cisco Unified Communications Manager and IM and Presence Service, Release 11.5(1)
- Upgrade and Migration Guide for Cisco Unified Communications Manager and IM and Presence Service, Release 12.0(1)
- Cisco Collaboration on Virtual Servers (CSR 14)
Guide all'installazione e all'aggiornamento
- Installa cluster CUCM tramite la funzionalità Esportazione e importazione dati
- Aggiornamento individuale del firmware dei telefoni IP
- Apple Push Notifications Updates (PDF - 163 KB)
Note tecniche sull'installazione e l'aggiornamento
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Configurazione
- Reimpostazione o modifica della password di protezione e amministrazione del sistema operativo CUCM
- Esegui migrazione modalità mista CUCM con CTL senza token
- Configura portata numero singolo per CallManager
- Integrazione di Emergency Responder con CUCM
- Configura conferenza ad hoc sicura su CUCM 15
- Configurare Single Sign-On con CUCM e AD FS 2.0
- Verifica preparazione aggiornamento su file COP CUCM e IMPS
- Crea nuovi certificati da certificati CA firmati
- Configurazione di CUCM Smart Licensing - Modello diretto
- Procedura Adjust WaterMark in RTMT of Call Manager
- Configurazione di PLAR (CUCM Private Line Automatic Ring-down)
- Configura cluster di comunicazioni unificate
- Impostazione di RADKit in un ambiente di collaborazione
- Configurazione di CUCM per LDAP sicuro (LDAPS)
- Configura notifica e-mail per un nodo specifico nel cluster CUCM
Esempi di configurazione e note tecniche
- Feature Configuration Guide for Cisco Unified Communications Manager, Release 14 and SUs
- Feature Configuration Guide for Cisco Unified Communications Manager, Release 12.5(1)SU6
- Feature Configuration Guide for Cisco Unified Communications Manager, Release 12.5(1)
- Feature Configuration Guide for Cisco Unified Communications Manager, Release 12.5(1)SU4
- Feature Configuration Guide for Cisco Unified Communications Manager, Release 12.5(1)SU3
- Feature Configuration Guide for Cisco Unified Communications Manager, Release 12.5(1)SU2
- Feature Configuration Guide for Cisco Unified Communications Manager, Release 12.5(1)SU1
- Feature Configuration Guide for Cisco Unified Communications Manager, Release 12.0(1)
- Feature Configuration Guide for Cisco Unified Communications Manager, Release 12.0(1)SU4
- Instant Messaging Compliance for the IM and Presence Service
- Configuration and Administration of the IM and Presence Service, Release 15 and SUs
- Database Setup Guide for the IM and Presence Service, Release 15 and SUs
- Feature Configuration Guide for Cisco Unified Communications Manager, Release 15 and SUs
- Microsoft Outlook Calendar Integration for the IM and Presence Service, Release 15 and SUs
- System Configuration Guide for Cisco Unified Communications Manager, Release 15 and SUs
Guide alla configurazione
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Applicable to Multiple Releases
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Cisco Unified Communications Manager Version 15
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Cisco Unified Communications Manager Version 14
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Cisco Unified Communications Manager Version 12.5
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Cisco Unified Communications Manager Version 12.0
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Cisco Unified Communications Manager Version 11.5
Guide alla programmazione
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Manutenzione e funzionamento
- Administration Guide for Cisco Unified Communications Manager, Release 12.5(1)
- Administration Guide for Cisco Unified Communications Manager, Release 15 and SUs
- Bulk Administration Guide for Cisco Unified Communications Manager, Release 15 and SUs
- Cisco Unified Real-Time Monitoring Tool Administration Guide, Release 15 and SUs
- Prime Collaboration Deployment Administration Guide, Release 15 and SUs
- SAML SSO Deployment Guide for Cisco Unified Communications Applications, Release 15 and SUs
- Security Guide for Cisco Unified Communications Manager, Release 15 and SUs
- Cisco Unified Real-Time Monitoring Tool Administration Guide, Release 12.5(1)
- Security Guide for Cisco Unified Communications Manager Release 14 and SUs
- Cisco Unified Real-Time Monitoring Tool Administration Guide, Release 14 and SUs
- SAML SSO Deployment Guide for Cisco Unified Communications Applications, Release 14 and SUs
- Administration Guide for Cisco Unified Communications Manager, Release 12.5(1)SU6 and 12.5(1)SU7
- Administration Guide for Cisco Unified Communications Manager, Release 14 and SUs
- Prime Collaboration Deployment Administration Guide, Release 14 and SUs
- Security Guide for Cisco Unified Communications Manager, Release 12.5(1)
Guide di manutenzione e funzionamento
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Cisco Unified Communications Manager Version 15
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Cisco Unified Communications Manager Version 14
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Cisco Unified Communications Manager Version 12.5
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Cisco Unified Communications Manager Version 12.0
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Cisco Unified Communications Manager Version 11.5
- Voice Log Translator 2.3.1 User Guide
Guide per l'utente finale
- Esecuzione di un controllo dello stato della replica del database CUCM
- Gestione della qualità della voce con CVM e Telemate
- Verifica delle snapshot VMware per Unified Communications
Note tecniche sulla gestione e l'operatività
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Risoluzione dei problemi
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Cisco Unified Communications Manager Version 12.5
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Cisco Unified Communications Manager Version 12.0
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Cisco Unified Communications Manager Version 11.5
Guide alla risoluzione dei problemi
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Cisco Unified Communications Manager Version 15
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Cisco Unified Communications Manager Version 14
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Cisco Unified Communications Manager Version 12.5
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Cisco Unified Communications Manager Version 12.0
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Cisco Unified Communications Manager Version 11.5
Messaggi di errore e di sistema
- Abilita prenotazione licenza specifica per CUCM versione 12.5
- Raccogli dati di traccia da un cluster CUCM
- Risoluzione dei problemi relativi alla posizione E911 con Webex UCM Calling
- Dimostrazione della migrazione dei telefoni IP da sistemi CUCM sicuri a non sicuri
- Raccogli log CUCM se RTMT non è accessibile o disponibile
- Risoluzione dei problemi di replica del database CUCM
- Configurazione e risoluzione dei problemi di NTP su CUCM e IM&P
- Identifica arresto imprevisto nell'applicazione UC
- Risoluzione dei problemi relativi alla partizione comune completa in CUCM
- Ripristino da arresti anomali dei sistemi su VOS
- Considera messaggio di errore CPU per CUCM su hardware UCS M6
- Risoluzione dei problemi di annullamento della registrazione di un telefono IP in CUCM
- Informazioni sul processo di registrazione dei telefoni IP SIP in CUCM
- Risoluzione dei problemi NTP su Unified Communications Manager
- Informazioni sulla protezione CUCM per impostazione predefinita e sul funzionamento e la risoluzione dei problemi ITL
Note tecniche per la risoluzione dei problemi
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Cisco Bulk Administration Tool
- DOMANDE FREQUENTI PER CERTIFICATI TELEFONICI CUCM (LSC/MIC)
- Domande frequenti sulle richieste di assistenza per il software su CD di Unified Communications
Support FAQ
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Documentazione
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Ordering Guides
Risorse per la vendita
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Accedi per visualizzare i download disponibili.
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Di seguito sono riportate le versioni ritirate nella serie Cisco Unified Communications Manager (CallManager). Cisco non supporta più queste versioni.
Si consiglia di eseguire l'aggiornamento alla versione più recente disponibile. Tutte le versioni supportate sono disponibili nella scheda "Release" in questa pagina.
Cisco Unified Communications Manager (CUCM)
- Unified Communications Manager versione 12.0 - Data di fine supporto: 31 agosto 2023
- Unified Communications Manager versione 11.5 - Data di fine supporto: 31 maggio 2024
- Unified Communications Manager versione 11.0 - Data di fine supporto: 31-lug-2020
- Unified Communications Manager versione 10.5 - Data di fine supporto: 31 luglio 2022
- Unified Communications Manager versione 10.0 - Data di fine supporto: 31 luglio 2022
- Unified Communications Manager versione 9.1 - Data di fine supporto: 31 dicembre 2018
- Unified Communications Manager versione 9.0 - Data di fine supporto: 31 dicembre 2018
- Unified Communications Manager versione 8.6 - Data di fine supporto: 31 luglio 2017
- Unified Communications Manager versione 8.5 - Data di fine supporto: 31 luglio 2017
- Unified Communications Manager versione 8.0 - Data di fine supporto: 25 ottobre 2014
- Unified Communications Manager versione 7.1 - Data di fine supporto: 24 giugno 2015
- Unified Communications Manager versione 7.0 - Data di fine supporto: 13 apr 2013
- Unified Communications Manager versione 6.1 - Data di fine supporto: 4 settembre 2013
- Unified Communications Manager versione 6.0 - Data di fine supporto: 3 aprile 2012
- Unified Communications Manager versione 5.1 - Data di fine supporto: 15 febbraio 2012
- Unified Communications Manager versione 5.0 - Data di fine supporto: 30 giugno 2011
- Unified Communications Manager versione 4.3 - Data di fine supporto: 26 gennaio 2014
Cisco Unified CallManager
- Unified CallManager versione 4.2 - Data di fine supporto: 17 maggio 2011
- Unified CallManager versione 4.1 - Data di fine supporto: 17 maggio 2011
- Unified CallManager versione 4.0 - Data di fine supporto: 17 maggio 2011
Cisco CallManager
- CallManager versione 3.3 - Data di fine supporto: 24 luglio 2010
- CallManager versione 3.2 - Data di fine supporto: 14 gennaio 2009
- CallManager versione 3.1 - Data di fine supporto: 14 gennaio 2009
- CallManager versione 3.0 - Data di fine supporto: 14 gennaio 2009
- CallManager versione 2.4 - Data di fine supporto: 14 gennaio 2009
- CallManager versione 2.3 - Data di fine supporto: 14 gennaio 2009
- CallManager versione 2.2 - Data di fine supporto: 14 gennaio 2009
