Documentation Guide
About This Guide
This guide contains an overview of the documentation that is available for Release 14 of Cisco Unified Communications Manager and the IM and Presence Service, in addition to subsequent SU releases.
Documents for Cisco Unified Communications Manager Release 14 and SUs
This section summarizes the documents that are available for Cisco Unified Communications Manager Release 14, and subsequent SU releases.
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Document |
Description |
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Release Guides |
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Provides detailed information about upgrade paths and compatible devices and applications for Cisco Unified Communications Manager and IM and Presence Service. |
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Release Notes for Cisco Unified Communications Manager and the IM and Presence Service |
Describes release-specific information such as system requirements, new features, changed information, documentation updates, and open caveats for the latest release of Cisco Unified Communications Manager and IM and Presence Service. |
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New and Changed Features |
This chapter from the Release Notes contains information on the new and changed features for this release. |
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Readme Files |
The Readme files contain information on bug fixes and updates that are included in this release. |
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Release Notes for Prime Collaboration Deployment |
Release-specific information for the latest release of Cisco Prime Collaboration Deployment. |
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The Open Source document contains licenses and notices for open source software used in the respective products. |
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Install and Upgrade Guides |
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Use this guide to install Cisco Unified Communications Manager and IM and Presence Service on the publisher database and subscriber nodes. |
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Use this guide to upgrade to the latest release of Cisco Unified Communications Manager and IM and Presence Service. |
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Use this guide to replace an entire cluster or a single server in a cluster for Cisco Unified Communications Manager. |
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Use this guide to get technical information that you need to run Cisco Unified Communications Manager on virtual servers. |
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Design Guides |
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Use this guide to know about design considerations and guidelines for deploying Cisco Collaboration solutions, including Cisco Unified Communications Manager and IM and Presence Service. |
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Configuration Guides |
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Use this guide to configure the call control system of Cisco Unified Communications Manager. This guide includes Day 1 configurations such as inbound and outbound calling, dial plans, and network resources. |
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Use this guide to configure features for Cisco Unified Communications Manager. See this guide after you configure the call control system. |
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This document describes how to configure Push Notifications on Cisco Unified Communications Manager and the IM and Presence Service for compatible Cisco Jabber and Cisco Webex clients that run on iOS or Android devices. |
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Programming Guides |
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Describes the Cisco implementation of JTAPI for the Cisco Unified Communications Manager platform. |
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Describes the Cisco TAPI Service Provider (TSP), which allows developers to create customized IP telephony applications for Cisco users. We conforms as closely as possible to the JTAPI specification while providing extensions that enhance JTAPI and expose the advanced features of Cisco Unified Communications Manager to applications. |
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Maintain and Operate Guides |
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Use this guide to complete administrative tasks on a configured Cisco Unified Communications Manager system. You can use this to perform tasks such as adding users, adding devices, running backups and restores. |
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Use this guide to configure authentication and encryption for Cisco Unified Communications Manager, Cisco Unified IP Phones, Cisco Unified Survivable Remote Site Telephony (Unified SRST) references, Media Gateway Control Protocol (MGCP) gateways, and Cisco Unity Connection voice-messaging ports. |
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Use this guide to learn key concepts, terminology, and high-level information that you need to configure and enable the SAML-based SSO solution across a defined set of Cisco collaboration applications. |
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Use Cisco Prime Collaboration Deployment to migrate existing Unified Communication server clusters to new clusters. It also describes how to perform operations on existing clusters such as fresh installs, upgrades, migrations, installs, upgrades, and IP address or hostname changes. |
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Use the Bulk Administration Tool to add, update, or delete a large number of users, devices, or ports in Cisco Unified Communications Manager. |
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Use this guide to install and use the Cisco Unified Real-Time Monitoring Tool to monitor the real-time behavior of system components for Cisco Unified Communications Manager and IM and Presence Service. |
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See this guide for the Command Line Interface (CLI) commands that are available for a Cisco Unified Communications Solution. |
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Use this guide to deploy a dial plan. This guide applies to all releases of Cisco Unified Communications Manager. |
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This guide contains configuration information to set up call reporting and billing via the CDR Analysis and Reporting system as well as a description of the CDR and CMR contents. |
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End User Guides |
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Refer your end users to this user guide for procedures on how to use the Cisco Unified Communications Self Care Portal to customize user options such as speed dials, conference settings, and IM and Presence Service status on their Cisco Unified IP Phones. |
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Documents for IM and Presence Service Release 14 and SUs
This section summarizes the documents that are available for the IM and Presence Service, Release 14 and subsequent SU releases.
|
Document |
Description |
|---|---|
|
Provides detailed information about upgrade paths and compatible devices and applications for Cisco Unified Communications Manager and IM and Presence Service. |
|
|
Release Notes for Cisco Unified Communications Manager and the IM and Presence Service |
Describes release-specific information such as system requirements, new features, changed information, documentation updates, and open caveats for the latest release of Cisco Unified Communications Manager and IM and Presence Service. |
|
Readme Files |
The Readme files contain information on bug fixes and updates that are included in this release. |
|
Release Notes for Prime Collaboration Deployment |
Release-specific information for the latest release of Cisco Prime Collaboration Deployment. |
|
Install and Upgrade Guides |
|
|
Use this guide to install Cisco Unified Communications Manager and IM and Presence Service on the publisher database and subscriber nodes. |
|
|
Use this guide to upgrade to the latest release of Cisco Unified Communications Manager and IM and Presence Service. |
|
|
Design Guides |
|
|
Use this guide to know about design considerations and guidelines for deploying Cisco Collaboration solutions, including Cisco Unified Communications Manager and IM and Presence Service. |
|
|
Configuration Guides |
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Use this guide to configure and administer the IM and Presence Service. |
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Database Setup Guide |
Use this guide to configure an external database to store information synchronized from the IM and Presence Service. |
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Interdomain Federation Guide |
Use this guide to configure IM and Presence Service for interdomain federation over the SIP protocol with Microsoft Lync/OCS, and over the XMPP protocol with IBM Sametime, Googletalk, Webex Connect, and another IM and Presence Service enterprise. |
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MS Outlook Calendar Integration |
Use this guide to integrate IM and Presence Service with Microsoft Exchange Calendar 2003, 2007, or 2010. |
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This document describes how to configure Push Notifications on Cisco Unified Communications Manager and the IM and Presence Service for compatible Cisco Jabber and Cisco Webex clients that run on iOS or Android devices. |
|
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Programming Guides |
|
|
Describes the Cisco TAPI Service Provider (TSP), which allows developers to create customized IP telephony applications for Cisco users. We conforms as closely as possible to the JTAPI specification while providing extensions that enhance JTAPI and expose the advanced features of Cisco Unified Communications Manager to applications. |
|
|
Maintain and Operate Guides |
|
|
Use this guide to configure authentication and encryption for Cisco Unified Communications Manager, Cisco Unified IP Phones, Cisco Unified Survivable Remote Site Telephony (Unified SRST) references, Media Gateway Control Protocol (MGCP) gateways, and Cisco Unity and Cisco Unity Connection voice-messaging ports. |
|
|
Use this guide to learn key concepts, terminology, and high-level information that you need to configure and enable the SAML-based SSO solution across a defined set of Cisco collaboration applications. |
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| Prime Collaboration Deployment Administration Guide |
Use Cisco Prime Collaboration Deployment to migrate existing Unified Communication server clusters to new clusters. It also describes how to perform operations on existing clusters such as fresh installs, upgrades, migrations, installs, upgrades, and IP address or hostname changes. |
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Use this guide to install and use the Cisco Unified Real-Time Monitoring Tool to monitor the real-time behavior of system components for Cisco Unified Communications Manager and IM and Presence Service. |
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Refer to this guide for the Command Line Interface (CLI) commands that are available for a Cisco Unified Communications Solution. |
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Jabber for everyone makes Cisco Jabber presence and instant messaging (IM) available at a small end user cost for customers who have deployed Cisco Unified Communications Manager for all or part of their organization. This document describes the necessary steps required for deployment of Cisco Jabber. This is a quick start guide and won't cover any of the advanced features supported by Cisco Jabber. |
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