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Cisco Unified Intelligence Center
Cisco Unified Intelligence Center 12.6(2)
系列
Cisco Unified Intelligence Center
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可選
從系列中訂購
發行日期
27-APR-2023
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近期資安公告
21-Feb-2024
Security Advisory: Cisco Unified Intelligence Center Insufficient Access Control Vulnerability
01-Mar-2023
Security Advisory: Cisco Unified Intelligence Center Vulnerabilities
11-Jan-2023
Security Advisory: Cisco Unified Intelligence Center Reflected Cross-Site Scripting Vulnerability
文件類別
參考
安裝與升級
疑難排解
維護與營運
設定
資安公告
資料表和產品資訊
資料表和產品資訊
資料表
Cisco Unified Intelligence Center 11.0 Data Sheet
10-Jul-2017
問與答
瞭解對使用CentOS的聯絡中心元件的支援
30-Apr-2024
資安公告
欄位聲明
Field Notice: FN - 72215 - Live Data 12.5 ES07 and Later Requires Additional RAM - Software Upgrade Recommended
31-Aug-2021
Field Notice: FN - 72088 - Specific Releases of Cisco Unified Intelligence Center Affected by Adobe Flash End-of-Life - Software Upgrade Recommended
04-Mar-2021
Field Notice: FN - 70511 - Cisco Unified Collaboration Products with VOS (RHEL), Call Home Certificate Will Expire on 2020-02-07 - Workaround Provided
04-Feb-2020
Field Notice: FN - 70219 - CUIC LiveData Gadgets Broken with Google Chrome Browser Version 67 - Software Upgrade Recommended
29-Jun-2018
Field Notice: FN - 70036 - UCCX: No Stock Reports on CUIC Web Page after an Upgrade from 10.x or 9.x - Workaround Provided
17-Nov-2017
Field Notice: FN - 63421 - Cisco Unified Communications products might experience "media check failure" when installing product - Workaround Provided
11-Oct-2017
Field Notice: FN - 64244 - December 31, 2016 Leap Second Impact to Voice and Unified Communications Devices
11-Jan-2017
Field Notice: FN - 63895 - Russian Time Zone Changes October 2014 - For Cisco Unified Contact Center Enterprise Products - Workaround Provided
22-Dec-2014
安全建議、回應和注意事項
最新
Cisco Unified Intelligence Center Insufficient Access Control Vulnerability
21-Feb-2024
Cisco Unified Intelligence Center Vulnerabilities
01-Mar-2023
Cisco Unified Intelligence Center Reflected Cross-Site Scripting Vulnerability
11-Jan-2023
Cisco Unified Intelligence Center Reflected Cross-Site Scripting Vulnerability
16-Jun-2021
Cisco Unified Intelligence Center Reflected Cross-Site Scripting Vulnerability
07-Apr-2021
Cisco Unified Intelligence Center Remote File Injection Vulnerability
15-May-2019
Cisco Unified Intelligence Center Software Cross-Site Scripting Vulnerability
06-Feb-2019
Cisco Unified Intelligence Center Cross-Site Request Forgery Vulnerability
23-Jan-2019
Cisco Unified Intelligence Center Cross-Site Scripting Vulnerability
20-Sep-2017
Cisco Unified Intelligence Center User Interface Cross-Site Request Forgery Vulnerability
20-Sep-2017
Cisco Unified Intelligence Center Cross-Site Scripting Vulnerability
20-Sep-2017
Cisco Unified Intelligence Center Cross-Site Scripting Vulnerability
06-Sep-2017
Apache Struts2 Jakarta Multipart Parser File Upload Code Execution Vulnerability Affecting Cisco Products
10-Mar-2017
Multiple Vulnerabilities in OpenSSL Affecting Cisco Products: January and February 2017
30-Jan-2017
Multiple Vulnerabilities in Network Time Protocol Daemon Affecting Cisco Products: November 2016
23-Nov-2016
參考
文件藍圖
Cisco Unified Intelligence Center 12.6(2)
Cisco Unified Intelligence Center Documentation Guide, Release 12.6(2)
28-Apr-2023
授權資料
Open Source Used In Cisco Unified Intelligence Center Release 12.0(1)
07-Jan-2019
(PDF - 12 MB)
Open Source Used In Cisco Unified Intelligence Center Release 11.6(1)
11-Aug-2017
(PDF - 12 MB)
Open Source Used In Cisco Unified Intelligence Center Release 11.5(1)
23-Aug-2016
(PDF - 11 MB)
Open Source Used In Cisco Unified Intelligence Center Release 11.0(1)
07-Sep-2015
(PDF - 8 MB)
Open Source Used In Cisco Unified Intelligence Center Release 10.5(1)
15-Jun-2020
(PDF - 117 KB)
Open Source Used In Cisco Unified Intelligence Center Release 10.0(1)
24-Dec-2013
(PDF - 5 MB)
Open Source Used In Cisco Unified Intelligence Center Release 8.0(3)
18-Jan-2011
(PDF - 712 KB)
Open Source Used In Cisco Unified Intelligence Center Release 8.0(2)
22-Jul-2010
(PDF - 2 MB)
技術參考
Cisco Unified Intelligence Suite and Intelligence Center Bandwidth Calculator (Prior to 11.0)
24-Apr-2017
(XLSX - 82 KB)
安裝與升級
安裝和升級指南
Cisco Unified Intelligence Center 12.6(2)
Installation and Upgrade Guide for Cisco Unified Intelligence Center, Release 12.6(2)
28-Apr-2023
設定
配置示例和技術筆記
Unified CCE解決方案:獲取和上傳第三方CA證書的程式(版本11.x)
20-Sep-2016
使用UCCX 12.5配置獨立CUIC
08-Aug-2021
使用第三方小工具在Cisco Finesse中配置CUIC歷史報告小工具
21-Sep-2023
在CCE 12.6解決方案中實施CA簽名的證書
19-Sep-2023
在思科語音作業系統(VOS)中通過CLI配置CA簽名的證書
01-Dec-2016
如何在CUIC中為LDAP使用者配置基本報告許可權
24-Apr-2020
如何在PCCE 10.5中配置Precision隊列即時資料小工具
02-Mar-2017
將CUIC從獨立部署升級到CUIC/LD/IdS共駐部署
19-Jun-2019
適用於Cisco Unified Intelligence Center (CUIC)的Citrix NetScaler負載平衡器配置
17-Dec-2016
配置CUIC報告預設檢視和閾值
24-May-2022
配置指南
Port Utilization Guide for Cisco Unified Contact Center Solutions, Release 12.0(1)
12-Dec-2018
維護與營運
維護和運作指南
Cisco Unified Intelligence Center 12.6(2)
Administration Console User Guide for Cisco Unified Intelligence Center, Release 12.6(2)
28-Apr-2023
維護和運作技術筆記
從思科統一情報中心(CUIC)刪除已停用資料來源
09-Mar-2020
疑難排解
Support FAQ
Cisco Unified Intelligence Center 12.6(2)
Understand Support for Contact Center Components that Use CentOS
30-Apr-2024
CUIC管理在「控制中心」頁上顯示所有節點的「未知」狀態
10-Nov-2016
疑難排解技術筆記
CUIC故障排除:當已受理呼叫數少於已應答呼叫數時
13-Jun-2019
使用CLI對基於Cisco VOS的Finesse伺服器進行故障排除
14-Feb-2017
升級到版本11.6後,排除CUIC儀表板構件的意外更改故障
02-Nov-2017
升級前驗證CUIC儀表板構件
23-Oct-2017
如何確定當前登入CUIC的報告使用者數量
11-Oct-2017
如何驗證庫存CUIC報表的版本
22-Oct-2019
安裝Microsoft KB3161608/KB3161639後,CUIC網頁未載入到IE 11
13-Sep-2016
對CUIC伺服器中的非預設管理員顯示的集合「無可用」進行故障排除
23-Oct-2017
對CUIC排程程式停滯在「進行中」狀態進行故障排除
30-Jul-2019
對統一通訊(UC)、非UC和第三方虛擬機器(VM)並存進行故障排除
19-May-2017
排除CUIC使用者整合故障錯誤
21-Oct-2019
排除CUIC使用者集合許可權故障
17-Aug-2017
收集CUIC效能問題的日誌
11-Mar-2017
疑難排解CUIC錯誤「Invalid sub-protocol Invalid sub-protocol:sqlserver"
19-Jun-2019
適用於UCCX的SHA-256支援
20-Apr-2017
適用於實驗室環境的思科即時資料部署
21-Sep-2016
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