簡介
本檔案介紹在升級到11.6版本後,如何對Cisco Unified Intelligence Center(CUIC)儀表板構件意外更改進行故障排除。
升級到版本11.6後CUIC控制面板構件更改故障排除
CUIC伺服器升級到版本11.6後,不受支援的儀表板小部件消失。
若要疑難排解,請確定消失的構件的型別。
如果構件屬於不再支援的型別,請將CUIC伺服器回滾到以前的版本,並確定CUIC 11.6中不支援的所有構件。
您可以使用專案獲取不受支援構件的清單。
更改CUIC小部件配置以避免升級後丟失不受支援的小部件。
不受支援的儀表板構件型別清單
在CUIC伺服器升級後,將刪除這些不受支援的儀表板構件:
- 具有計畫型別的構件
- 具有儀表板永久連結的URL型別構件(巢狀儀表板)
- 放置超出儀表板畫布大小限制的構件
警告:這些不受支援的構件在CUIC日誌中沒有任何指示的情況下被丟棄。
以下儀表板小部件受CUIC伺服器升級的影響:
- Excel和XML永久連結型別構件
- 包含10個以上構件的儀表板
計畫構件
CUIC伺服器升級到版本11.6後,不再支援所有計畫型別儀表板構件,這些構件將自動刪除。
具有儀表板永久連結的URL構件(巢狀儀表板)
在CUIC伺服器升級到版本11.6後,不再支援所有帶有巢狀控制面板的構件,這些構件會自動刪除。
放置超過新儀表板畫布大小限制的構件
在CUIC伺服器升級到版本11.6後,不再支援所有跨畫布大小限制的小
部件,這些部件將自動刪除。
Excel和XML永久連結型別構件
CUIC伺服器升級到版本11.6後,所有具有excel和XML型別永久連結的儀表板構件都將轉換為HTML永久連結。
在CUIC報告日誌中生成這些消息。它們非常具有描述性,可以顯示控制面板和構件名稱。
0000000053: 10.48.47.142: Aug 22 2017 16:20:22.241 +0200: %CCBU___________CUIC-4-WARN: Dashboard Migration : Weburl widget : Dashboard : case4_excel_xml_permalink Widget : url_permlnk_excel Widget url : https://cuic11.allevich.local:8444/cuic/permalink/PermalinkViewer.htmx?viewId=ED4BBBF710000155000001300A302F8E&linkType=excelType - Converting excel-xml permalink to html permalink.
0000000054: 10.48.47.142: Aug 22 2017 16:20:22.242 +0200: %CCBU___________CUIC-4-WARN: Dashboard Migration : Weburl widget : Dashboard : case4_excel_xml_permalink Widget : url_permlnk_xml Widget url : https://cuic11.allevich.local:8444/cuic/permalink/PermalinkViewer.htmx?viewId=ED4BBBF710000155000001300A302F8E&linkType=xmlType&viewType=Grid - Converting excel-xml permalink to html permalink.
0000000055: 10.48.47.142: Aug 22 2017 16:20:22.435 +0200: %CCBU___________CUIC-4-WARN: Dashboard Migration : Weburl widget : Dashboard : SR681697619_Allianz_report_TO Widget : dashbrd_rt_rpt7_link Widget url : http://cuic11.allevich.local:8081/cuic/permalink/PermalinkViewer.htmx?viewId=36A441C91000015A00000CD40A302F8E&linkType=htmlType&viewType=Grid&refreshRate=15&widgetId=36A5A2361000015A00000D170A302F8E&uuid=601b78c6-2764-431c-a28f-e2f7a2913294&widgetId=36A5A2361000015A00000D170A302F8E&uuid=null - Converting variable permalink to html permalink.
0000000056: 10.48.47.142: Aug 22 2017 16:20:22.436 +0200: %CCBU___________CUIC-4-WARN: Dashboard Migration : Weburl widget : Dashboard : SR681697619_Allianz_report_TO Widget : dashbrd_rt_rpt8_link Widget url : http://cuic11.allevich.local:8081/cuic/permalink/PermalinkViewer.htmx?viewId=36A6398E1000015A00000DA90A302F8E&linkType=htmlType&viewType=Grid&refreshRate=15&widgetId=36A8E7331000015A00000E4E0A302F8E&uuid=null - Converting variable permalink to html permalink.
0000000057: 10.48.47.142: Aug 22 2017 16:20:22.436 +0200: %CCBU___________CUIC-4-WARN: Dashboard Migration : Weburl widget : Dashboard : SR681697619_Allianz_report_TO Widget : dashbrd_rt_rpt9_link Widget url : http://cuic11.allevich.local:8081/cuic/permalink/PermalinkViewer.htmx?viewId=36AB40401000015A00000E640A302F8E&linkType=htmlType&viewType=Chart - Converting variable permalink to html permalink.
包含10個以上構件的儀表板
CUIC伺服器升級到11.6版後,將保留所有包含10個以上構件的儀表板,但您無法對其進行更改。
如果在升級後嘗試對具有10個以上構件的儀表板進行更改,您將收到錯誤「儀表板編輯失敗」。請重試」。
在CUIC報告日誌中生成這些消息。
0000028566: 10.48.47.142: Aug 23 2017 14:39:28.498 +0200: %CCBU_CUIC_DATA_PROCESSING-7-HIBERNATE_SESSION_INTERCEPTOR: %[ARGUMENT=null][MARKER=END][MARKER=END][METHOD=preHandle]: Hibernate Session Interceptor
0000028567: 10.48.47.142: Aug 23 2017 14:39:28.499 +0200: %CCBU_CUIC_DATA_PROCESSING-7-DAO_GET_BY_ID: %[ARGUMENT=1111111111111111111111111111AAAA][MARKER=START][TARGET_CLASS=com.cisco.ccbu.cuic.objectmodel.security.CuicUserImpl]: Dao getById() to retrieve the specified object
0000028568: 10.48.47.142: Aug 23 2017 14:39:28.499 +0200: %CCBU_CUIC_DATA_PROCESSING-7-DAO_GET_BY_ID: %[ARGUMENT=1111111111111111111111111111AAAA][MARKER=END][TARGET_CLASS=com.cisco.ccbu.cuic.objectmodel.security.CuicUserImpl]: Dao getById() to retrieve the specified object
0000000060: 10.48.47.142: Aug 23 2017 14:39:28.513 +0200: %CCBU_CUIC_MODEL_OBJECTS-0-ERROR: <- CuicDashboardRESTProvider.java:338Maximum number of widgets allowed on a dashboard is {0}
0000028569: 10.48.47.142: Aug 23 2017 14:39:28.516 +0200: %CCBU_CUIC_DATA_PROCESSING-7-HIBERNATE_SESSION_INTERCEPTOR: %[ARGUMENT=null][MARKER=START][MARKER=START][METHOD=postHandle]: Hibernate Session Interceptor
0000028570: 10.48.47.142: Aug 23 2017 14:39:28.516 +0200: %CCBU_CUIC_DATA_PROCESSING-7-HIBERNATE_SESSION_INTERCEPTOR: %[ARGUMENT=null][MARKER=RETRIEVE_HTTPSESSION][MARKER=START][METHOD=postHandle]: Hibernate Session Interceptor
0000028571: 10.48.47.142: Aug 23 2017 14:39:28.516 +0200: %CCBU_CUIC_DATA_PROCESSING-7-HIBERNATE_SESSION_INTERCEPTOR: %[ARGUMENT=org.apache.catalina.session.StandardSessionFacade@963aa2][MARKER=RETRIEVE_HTTPSESSION][MARKER=END][METHOD=postHandle]: Hibernate Session Interceptor
0000028572: 10.48.47.142: Aug 23 2017 14:39:28.516 +0200: %CCBU_CUIC_DATA_PROCESSING-7-HIBERNATE_SESSION_INTERCEPTOR: %[ARGUMENT=SessionImpl(PersistenceContext[entityKeys=[EntityKey[com.cisco.ccbu.cuic.objectmodel.security.CuicGroupImpl#2222222222222222222222222222BBBB], EntityKey[com.cisco.ccbu.cuic.objectmodel.security.CuicUserImpl#1111111111111111111111111111AAAA]],collectionKeys=[CollectionKey[com.cisco.ccbu.cuic.objectmodel.security.CuicGroupMemberAbstract.parentGroups#2222222222222222222222222222BBBB], CollectionKey[com.cisco.ccbu.cuic.objectmodel.security.CuicGroupMemberAbstract.parentGroups#1111111111111111111111111111AAAA], CollectionKey[com.cisco.ccbu.cuic.objectmodel.security.CuicGroupImpl.groupMembers#2222222222222222222222222222BBBB], CollectionKey[com.cisco.ccbu.cuic.objectmodel.security.CuicUserImpl.favorites#1111111111111111111111111111AAAA]]];ActionQueue[insertions=[] updates=[] deletions=[] collectionCreations=[] collectionRemovals=[] collectionUpdates=[]])][MARKER=CURRENT_SESSION][MARKER=INFO][METHOD=postHandle]: Hibernate Session Interceptor
使用此命令可隔離具有10個小部件限制的問題。
admin:file search activelog /cuic/logs/cuic/CCBU-cuic.2017-08-22T16-19-54.610.startup.log "Maximum number of widgets allowed on a dashboard"
Searching file: /var/log/active//cuic/logs/cuic/CCBU-cuic.2017-08-22T16-19-54.610.startup.log
0000000059: 10.48.47.142: Aug 23 2017 14:38:40.728 +0200: %CCBU_CUIC_MODEL_OBJECTS-0-ERROR: <- CuicDashboardRESTProvider.java:338Maximum number of widgets allowed on a dashboard is {0}
0000000060: 10.48.47.142: Aug 23 2017 14:39:28.513 +0200: %CCBU_CUIC_MODEL_OBJECTS-0-ERROR: <- CuicDashboardRESTProvider.java:338Maximum number of widgets allowed on a dashboard is {0}
相關資訊