MI et service de présence des solutions Cisco Unified Communications Manager

Feuilles de données et informations sur les produits

Avis de fin de vie et de fin de commercialisation

• English

  • End-of-Life Announcement for Cisco Unified Communications Manager IM and Presence Service Software Version 12.0 17-Feb-2020
  • End-of-Sale and End-of-Life Announcement for the Cisco Unified Presence Version 8.6 15-Jan-2014
  • End-of-Sale and End-of-Life Announcement for the Cisco Unified Presence Version 8.5 22-Dec-2011
  • End-of-Sale and End-of-Life Announcement for the Cisco Unified Presence Version 8.0 14-Nov-2011
  • End-of-Sale and End-of-Life Announcement for the Cisco Unified Presence SIP Proxy Mode Support for Cisco Unified Customer Voice Portal 02-Sep-2011
  • End-of-Sale and End-of-Life Announcement for the Cisco Unified Presence 8.0 MCS 7825 Preloaded Server 28-Jun-2010
  • End-of-Sale and End-of-Life Announcement for the Cisco Unified Presence Version 6.0 15-Jan-2010
  • End-of-Sale and End-of-Life Announcement for the Cisco MCS 7825-H3 and 7825-I3 Preloaded HP and IBM Servers for Cisco Unified Presence 20-Feb-2009
  • Change in Product Part Number Announcement for the Cisco Unified Presence UCSS-UPS Codes 03-Feb-2009
  • EoS/EoL for the Cisco Unified Presence Server 1.0 30-Nov-2007

• French - Canadian

  • Annonce d’arrêt de commercialisation et de fin de vie de Cisco Version 12.5 of On-premises Calling applications (including Cisco Unified Communications Manager) and associated On-premises Flex subscriptions 02-Mar-2023
  • Annonce d’arrêt de commercialisation et de fin de vie de Version 11.5 Software of Cisco Unified Communications Manager, Cisco Emergency Responder, Cisco Unity Connection and associated On-Premises and Hosted Flex subscription 30-Nov-2020

Fiches techniques

• Cisco Unified Communications Manager IM and Presence Service 10.0 Data Sheet 10-Apr-2017
• Cisco Unified Communications Manager IM and Presence Service 9.0 Data Sheet 03-Feb-2016
• Cisco Unified Presence 8.5 Data Sheet 25-Jan-2016
• Cisco Unified Presence 8.0 20-Jan-2016
• Cisco Unified Presence 8.6 07-Aug-2014

Questions et réponses

• Questions et réponses sur le certificat IM and Presence et ECDSA 14-Sep-2017

Notifications de sécurité

Avis de problème constaté

• Applicable to Multiple Releases

  • Field Notice: FN74113 - Cisco Jabber, Webex, Unified Communications Manager IM & Presence Service, and Expressway Series Foreground Service Types on Android Affect Incoming Calls and Messages - Software Upgrade Recommended 09-Sep-2024
  • Field Notice: FN - 72120 - CUCM, SME, and IM&P: QuoVadis Root CA 2 Decommission Might Affect Incoming Calls to Cisco Jabber/WebEx (Android and iOS) - Workaround Provided 25-Feb-2022
  • Field Notice: FN - 70555 - Legacy VoIP Mode and iOS 13 Apple Push Notification Service Changes That Affect Cisco Jabber, Cisco Webex Teams, Cisco Unified Communications Manager and IM & Presence Service, and Cisco Expressway - Software Upgrade Recommended 03-Mar-2021
  • Field Notice: FN - 70511 - Cisco Unified Collaboration Products with VOS (RHEL), Call Home Certificate Will Expire on 2020-02-07 - Workaround Provided 04-Feb-2020

• MI et service de présence des solutions Cisco Unified Communications Manager, version 11.5

  • Field Notice: FN - 70379 - Unified Communications Collaboration Platform(s) - Reboot of Node Results in Fatal Error - Software Upgrade Recommended 13-Mar-2020
  • Field Notice: FN - 64029 - Cisco Business Edition 6000/7000 Series, RAID Settings Cause Severe Performance Issues - Configuration Change Recommended 24-Jan-2019
  • Field Notice: FN - 70276 - Unified Communications Manager 11.5(X) Exhibits Slow GUI Page Response Times - Software Upgrade Recommended 13-Sep-2018
• Field Notice: FN74092 - Cisco Unified Communications Manager and Unified Communications Manager IM & Presence Service Push Notifications May Not Work On or After March 29, 2024 - Configuration Change Recommended 19-Dec-2023
• Field Notice: FN - 62676 - 2007 U.S. Daylight Saving Time Policy Changes for Cisco Unified Presence Server (CUPS) 31-Oct-2007
• Field Notice: FN - 62952- New Zealand Daylight Saving Time Policy Change Effective September 2007 - for Cisco Unified Presence (CUP) 27-Sep-2007

Bulletins

• Cisco Unified Communications Manager IM and Presence Service Bulletin for Calendar Integration with Office 365 Product Bulletin 20-Feb-2020
• End-of-Life Announcement for Cisco Unified Communications Manager IM and Presence Service Software Version 12.0 17-Feb-2020

Conseils, mesures et avis de sécurité

• Cisco Unified Communications Manager IM & Presence Service Cross-Site Scripting Vulnerability 03-Apr-2024
• Cisco Unified Communications Products Remote Code Execution Vulnerability 24-Jan-2024
• Multiple Cisco Unified Communications Products Unauthenticated API High CPU Utilization Denial of Service Vulnerability 04-Oct-2023
• Cisco Unified Communications Products Cross-Site Scripting Vulnerability 16-Aug-2023
• Cisco Unified Communications Manager IM & Presence Service Denial of Service Vulnerability 07-Jun-2023
• Cisco Unified Communications Products Arbitrary File Read Vulnerability 06-Jul-2022
• Cisco Unified Communications Products Cross-Site Scripting Vulnerability 06-Jul-2022
• Cisco Unified Communications Products Cross-Site Scripting Vulnerability 06-Jul-2022
• Cisco Unified Communications Products Access Control Vulnerability 06-Jul-2022
• Cisco Unified Communications Manager IM & Presence Service SQL Injection Vulnerability 20-Apr-2022
• Vulnerability in Spring Framework Affecting Cisco Products: March 2022 01-Apr-2022
• Cisco Unified Communications Products Cross-Site Request Forgery Vulnerability 03-Nov-2021
• Cisco Unified Communications Products Path Traversal Vulnerability 03-Nov-2021
• Cisco Unified Communications Manager IM & Presence Service SQL Injection Vulnerabilities 05-May-2021
• Cisco Unified Communications Products Remote Code Execution Vulnerability 07-Apr-2021

Version et compatibilité

Informations de compatibilité

• Cisco Unified Communications Manager IM and Presence Service 15

  • Compatibility Matrix for Cisco Unified Communications Manager and the IM and Presence Service, Release 15x 20-Jun-2024

• MI et service de présence des solutions Cisco Unified Communications Manager

  • Compatibility Matrix for Cisco Unified Communications Manager and the IM and Presence Service, Release 12.0(1) 12-May-2021

• MI et service de présence des solutions Cisco Unified Communications Manager 12.5

  • Compatibility Matrix for Cisco Unified Communications Manager and the IM and Presence Service, Release 12.5(X) 23-Jul-2024

• MI et service de présence des solutions Cisco Unified Communications Manager, version 11.5

  • Compatibility Matrix for Cisco Unified Communications Manager and the IM and Presence Service, Releases 11.5(1)SU5—SU11 07-Apr-2022
  • Compatibility Matrix for Cisco Unified Communications Manager and IM & Presence Service, Release 11.x 10-Jan-2020

Notes de version

• Release Notes for Cisco Unified Communications Manager and the IM and Presence Service Release 12.5(1)SU9 23-Jul-2024
• Release Notes for Cisco Unified Communications Manager Release 15SU1a and the IM and Presence Service Release 15SU1 20-Jun-2024
• Release Notes for Cisco Unified Communications Manager and the IM and Presence Service Release 14SU4a 10-Jun-2024
• Release Notes for Cisco Unified Communications Manager and the IM and Presence Service Release 15 21-Feb-2024
• Release Notes for Cisco Unified Communications Manager Release 12.5(1)SU8a and the IM and Presence Service Release 12.5(1)SU8 30-Aug-2023
• Release Notes for Cisco Unified Communications Manager and the IM and Presence Service, Release 14SU1 26-Jul-2023
• Release Notes for Cisco Unified Communications Manager and the IM and Presence Service, Release 14 17-Jul-2023
• Release Notes for Cisco Unified Communications Manager, Release 12.5(1)SU7a and the IM and Presence Service, Release 12.5(1)SU7 30-Jan-2023
• Release Notes for Cisco Unified Communications Manager and the IM and Presence Service, Release 12.5(1)SU7 19-Jan-2023
• Release Notes for Cisco Unified Communications Manager and the IM and Presence Service Release 14SU3 25-Aug-2022
• Release Notes for Cisco Unified Communications Manager Release 14SU2 and the IM and Presence Service Release 14SU2a 25-Aug-2022
• Release Notes for Cisco Unified Communications Manager and the IM and Presence Service, Release 12.5(1)SU5 16-Jun-2022
• Release Notes for Cisco Unified Communications Manager and the IM and Presence Service, Release 12.5(1)SU6 16-Jun-2022
• Release Notes for Cisco Unified Communications Manager and the IM and Presence Service, Release 11.5(1)SU9—SU11 08-Apr-2022
• Release Notes for Cisco Unified Communications Manager and the IM and Presence Service, Release 12.0(1) 11-May-2021

Référence

Plans de documentation

• Cisco Unified Communications Manager IM and Presence Service 15

  • Documentation Guide for Cisco Unified Communications Manager and IM and Presence Service, Release 15 and SUs 20-Jun-2024

• Cisco Unified Communications Manager IM and Presence Service 14

  • Documentation Guide for Cisco Unified Communications Manager and IM and Presence Service, Release 14 and SUs 10-Jun-2024

• MI et service de présence des solutions Cisco Unified Communications Manager 12.5

  • Documentation Guide for Cisco Unified Communications Manager and IM and Presence Service, Release 12.5(1) 23-Jul-2024

• MI et service de présence des solutions Cisco Unified Communications Manager, version 11.5

  • Documentation Guide for Cisco Unified Communications Manager and IM and Presence Service, Release 11.5(1) 17-Dec-2020

Références de commande

• MI et service de présence des solutions Cisco Unified Communications Manager

  • Command Line Interface Reference Guide for Cisco Unified Communications Solutions, Release 12.0(1) 13-Dec-2021

• MI et service de présence des solutions Cisco Unified Communications Manager 12.5

  • Command Line Interface Reference Guide for Cisco Unified Communications Solutions, Release 12.5(1) 27-Feb-2024
  • Command Line Interface Reference Guide for Cisco Unified Communications Solutions, Release 12.5(1)SU3 03-Oct-2023
  • Command Line Interface Reference Guide for Cisco Unified Communications Solutions, Release 12.5(1)SU2 03-Oct-2023

• MI et service de présence des solutions Cisco Unified Communications Manager, version 11.5

  • Command Line Interface Reference Guide for Cisco Unified Communications Solutions, Release 11.5(1) 13-Dec-2021
  • Command Line Interface Reference Guide for Cisco Unified Communications Solutions, Release 11.5(1)SU8 13-Dec-2021
  • Command Line Interface Reference Guide for Cisco Unified Communications Solutions, Release 11.5(1)SU3 13-Dec-2021

Références techniques

• Cisco IM & Presences External Databases Best Practices 13-Jun-2016 (PDF - 124 KB)

Conception

Guides de conception

• MI et service de présence des solutions Cisco Unified Communications Manager

  • Cisco Collaboration System 12.x Solution Reference Network Designs (SRND) 01-Mar-2018

• MI et service de présence des solutions Cisco Unified Communications Manager, version 11.5

  • Cisco Collaboration System 11.x Solution Reference Network Designs (SRND) 30-Jul-2015

Installation et mise à niveau

Guides d'installation et mise à niveau

• Cisco Unified Communications Manager IM and Presence Service 15

  • Upgrade and Migration Guide for Cisco Unified Communications Manager and the IM and Presence Service, Release 15 09-Aug-2024
  • Installation Guide for Cisco Unified Communications Manager and the IM and Presence Service, Release 15 and SUs 31-Jul-2024

• Cisco Unified Communications Manager IM and Presence Service 14

  • Installation Guide for Cisco Unified Communications Manager and the IM and Presence Service, Release 14SU2 04-Sep-2024
  • Installation Guide for Cisco Unified Communications Manager and the IM and Presence Service, Release 14 12-Jul-2024
  • Upgrade and Migration Guide for Cisco Unified Communications Manager and the IM and Presence Service, Release 14SU3 and SU4 30-May-2024
  • Upgrade and Migration Guide for Cisco Unified Communications Manager and the IM and Presence Service, Release 14 22-Aug-2023

• MI et service de présence des solutions Cisco Unified Communications Manager

  • Upgrade and Migration Guide for Cisco Unified Communications Manager and IM and Presence Service, Release 12.0(1) 04-Jul-2021
  • Installation Guide for Cisco Unified Communications Manager and IM and Presence Service, Release 12.0(1) 30-Oct-2019

• MI et service de présence des solutions Cisco Unified Communications Manager 12.5

  • Installation Guide for Cisco Unified Communications Manager and the IM and Presence Service, Release 12(1)SU5 12-Jul-2024
  • Installation Guide for Cisco Unified Communications Manager and the IM and Presence Service, Release 12.5(1)SU6 12-Jul-2024
  • Upgrade and Migration Guide for Cisco Unified Communications Manager and the IM and Presence Service, Release 12.5(1) 22-Aug-2023
  • Upgrade and Migration Guide for Cisco Unified Communications Manager and the IM and Presence Service, Release 12.5(1)SU7 22-Aug-2023
  • Upgrade and Migration Guide for Cisco Unified Communications Manager and the IM and Presence Service, Release 12.5(1)SU6 22-Aug-2023
  • Installation Guide for Cisco Unified Communications Manager and the IM and Presence Service, Release 12.5(1) 04-Oct-2021

• MI et service de présence des solutions Cisco Unified Communications Manager, version 11.5

  • Upgrade and Migration Guide for Cisco Unified Communications Manager and IM and Presence Service, Release 11.5(1) 06-Sep-2021
  • Installation Guide for Cisco Unified Communications Manager and IM and Presence Service Release 11.5(1) 30-Oct-2019
• Installing Cisco Unified Presence Server Release 1.0(3) (Updated 1/17/2007) 21-Feb-2007
• Installing Cisco Unified Presence Server Release 1.0(2) 29-Aug-2006

Configuration

Exemples et notes techniques de configuration

• MI et service de présence des solutions Cisco Unified Communications Manager, version 11.5

  • Configurer le groupe d'entreprise pour CUCM et IM/P 15-Jul-2016
• Configurer Cisco Jabber en mode téléphonique pour les contacts 05-Jan-2022
• Mettre à jour le nom du serveur de messagerie instantanée et de présence unifiée (IM&P) du nom d'hôte au nom de domaine complet (FQDN) 16-Jan-2018
• Comment utiliser la MTD pour mettre à jour la liste de contacts Cisco Jabber 14-Sep-2017
• Configurez le certificat signé CA par l'intermédiaire du CLI dans le système d'exploitation de Voix de Cisco (VOS) 01-Dec-2016
• Intégrez SocialMiner avec des serveurs de Cisco Unified Presence (TASSES) pour envoyer la notification IM pour WebChat 18-Mar-2016
• Mise à niveau de CUCM/CUC/CUPS avec déploiement Prime Collaboration 29-Jan-2015
• Exemple de configuration d'activation de SAML SSO pour les clients Jabber 23-Jan-2015
• Configuration de SAML SSO avec authentification Kerberos 21-Jan-2015
• Configurer DNS SRV dans CUCM pour IM & Presence Service 20-Nov-2014
• Fédération XMPP entre CUPS et autres serveurs 06-Sep-2013

Guides de configuration

• Push Notifications Deployment Guide 20-Aug-2024
• Microsoft Outlook Calendar Integration for the IM and Presence Service, Release 15 and SUs 06-Mar-2024
• Instant Messaging Compliance for the IM and Presence Service 29-Feb-2024
• Interdomain Federation Guide for the IM and Presence Service, Release 15 29-Feb-2024
• Database Setup Guide for the IM and Presence Service, Release 15 and SUs 06-Feb-2024
• Configuration and Administration of the IM and Presence Service, Release 15 18-Dec-2023
• System Configuration Guide for Cisco Unified Communications Manager, Release 11.5(1) 23-Nov-2023
• Microsoft Outlook Calendar Integration for the IM and Presence Service, Release 12.5(1)SU2 to 12.5(1)SU8 03-Aug-2023
• Interdomain Federation Guide for the IM and Presence Service, Release 14 and SUs 22-Jan-2023
• Configuration and Administration of the IM and Presence Service, Release 14 and SUs 05-Jul-2022
• Database Setup Guide for the IM and Presence Service, Release 14 and SUs 31-Mar-2021
• Microsoft Outlook Calendar Integration for the IM and Presence Service, Release 14 and SUs 31-Mar-2021
• Configuration and Administration of the IM and Presence Service, Release 12.5(1) 09-Dec-2020
• Configuration and Administration of the IM and Presence Service, Release 12.5(1)SU2 09-Dec-2020
• Configuration and Administration of the IM and Presence Service, Release 12.5(1)SU1 09-Dec-2020

Guides de programmation

• MI et service de présence des solutions Cisco Unified Communications Manager, version 11.5

  • Cisco Unified TAPI Developer Guide for Cisco Unified Communications Manager Release 11.5(1) 05-Apr-2016

Maintenance et utilisation

Guides de maintenance et d'utilisation

• Administration Guide for Cisco Unified Communications Manager, Release 12.5(1) 26-Oct-2024
• Cisco Unified Real-Time Monitoring Tool Administration Guide, Release 12.5(1) 24-Sep-2024
• Administration Guide for Cisco Unified Communications Manager, Release 15 and SUs 03-Sep-2024
• Administration Guide for Cisco Unified Communications Manager, Release 12.5(1)SU6 and 12.5(1)SU7 02-Jul-2024
• Administration Guide for Cisco Unified Communications Manager, Release 14 and SUs 18-Jun-2024
• Administration Guide for Cisco Unified Communications Manager, Release 12.5(1)SU4 13-Feb-2024
• Administration Guide for Cisco Unified Communications Manager, Release 12.5(1)SU3 13-Feb-2024
• Changing the IP Address and Hostname for Cisco Unified Communications Manager and IM and Presence Service, Release 12.5(1) 13-Feb-2024
• Changing IP Address and Hostname for Cisco Unified Communications Manager and IM and Presence Service, Release 11.5(1) 06-Mar-2022
• Cisco Unified Real-Time Monitoring Tool Administration Guide, Release 12.5(1)SU1 12-Oct-2021
• Administration Guide for Cisco Unified Communications Manager and IM and Presence Service, Release 11.5(1)SU10 07-Jun-2021
• Administration Guide for Cisco Unified Communications Manager and IM and Presence Service Release 11.5(1) 06-Dec-2020
• Administration Guide for Cisco Unified Communications Manager and IM and Presence Service, Release 12.0(1) 01-Dec-2020
• Administration Guide for Cisco Unified Communications Manager and IM and Presence Service, Release 11.5(1)SU1 01-Dec-2020
• Security Guide for Cisco Unified Communications Manager, Release 11.5(1)SU1 26-Mar-2020

Guides pour l'utilisateur final

• MI et service de présence des solutions Cisco Unified Communications Manager, version 11.5

  • Cisco Unified Communications Self Care Portal User Guide, Release 11.5(1) 10-Oct-2018
• Cisco IP Phone Messenger for Cisco Unified Presence Server Release 1.0(3) 16-Nov-2006 (PDF - 266 KB)
• Cisco Unified IP Phone Messenger User Guide, Release 1.0(1) 27-Jan-2006

Dépannage

Notes techniques de dépannage

• Applicable to Multiple Releases

  • Désactiver les noeuds IM et Presence 17-Jan-2024

• Cisco Unified Communications Manager IM and Presence Service 14

  • Valider la messagerie instantanée et la présence après un arrêt maladroit 21-Jul-2023
  • Dépannage de IM and Presence Server avec des problèmes de synchronisation 31-Mar-2023

• MI et service de présence des solutions Cisco Unified Communications Manager

  • Résoudre les problèmes de connexion à Jabber 24-Apr-2023

• MI et service de présence des solutions Cisco Unified Communications Manager 12.5

  • Dépannage des services qui ne démarrent pas sur IM&P 11-Jul-2023
• Récupération après des arrêts intempestifs sur VOS 25-Sep-2023
• Dépannage des composants DRF manquants dans les noeuds du serveur IM&P 01-Feb-2023
• Dépannage de NTP sur IM&P 18-Oct-2022
• Dépannage des problèmes de mise en grappe inter-IM&P causés par une mauvaise configuration DNS 03-Dec-2021
• Dépannage des alertes des utilisateurs dupliqués sur le serveur IM&P 03-Nov-2021
• Dépannage des services IM&P affichés comme « Inconnus » dans la topologie de présence 02-Nov-2021
• Réinstaller les noeuds de cluster IM&P versions 10.0 et ultérieures 27-Oct-2021
• Dépannage des processus zombies/défaillants dans les serveurs UC 10-Feb-2021
• Dépannage d'un échec de connexion Jabber après un changement de domaine ou de schéma d'adresse de messagerie instantanée unifiée (IM&P) 11-Aug-2019
• Comment déplacer la base de données PostgreSQL entre homologues inter-clusters dans IM & Presence (IM&P) 14-Sep-2017
• Dépannage de la corésidence des machines virtuelles (VM) tierces, non UC et Unified Communications (UC) 19-May-2017
• Dépannez le serveur de finesse basé par VOS de Cisco avec le CLI 14-Feb-2017
• Dépanner le serveur CUPS (Cisco Unified Presence Server) et CUPC (Cisco Unified Personal Communicator) 11-Apr-2012

Support FAQ

• IM and Presence and ECDSA certificate Questions and Answers 14-Sep-2017
• FAQ sur Unified Presence Server : Comment faites-vous migrer les listes de contacts de Cisco Unified Presence Server version 8.x vers version 9.x à l'aide de l'outil Bulk Administration Tool ? 26-Jun-2013