Caller ID Blocking

Restrictions for Caller ID Blocking

Caller ID blocking on outbound calls does not apply to PSTN calls through foreign exchange office (FXO) ports. Caller ID features on FXO-connected subscriber lines are under the control of the PSTN service provider, who may require you to subscribe to their caller ID blocking service.

Information About Caller ID Blocking

Caller ID Blocking on Outbound Calls

Phone users can block caller-ID displays on calls from a particular ephone-dn, or you can selectively choose to block the name or number on outbound calls from a particular dial peer.

The display of caller ID information for outgoing calls from a particular ephone-dn can be blocked on a per-call basis, allowing users to maintain their privacy when necessary. The system administrator defines a code for caller ID blocking in Cisco Unified CME. Users then dial the code before making any call on which they do not want their number displayed on the called-party phone. The caller ID is sent, but its presentation parameter is set to “restricted” so that the caller ID is not displayed.

Blocking CLID displays for local calls from a particular extension tells the far-end gateway device to block display of calling-party information for the calls received from this ephone-dn.

Alternatively, you can allow the local display of CLID information and independently block the CLID name or number on outbound VoIP calls. This configuration has the benefit of allowing caller-ID display for local calls while preventing caller-ID display for external calls going over VoIP. This feature can be used for PSTN calls that go out over ISDN.

Configure Caller ID Blocking

Block Caller ID For All Outbound Calls on SCCP Phones

To block the CLID name or number on outbound VoIP calls from a particular dial peer, perform the following steps.


Restriction



SUMMARY STEPS

  1. enable
  2. configure terminal
  3. dial-peer voice tag [ pots | voip]
  4. clid strip
  5. clid strip name
  6. end

DETAILED STEPS

  Command or Action Purpose

Step 1

enable

Example:

Router> enable

Enables privileged EXEC mode.

  • Enter your password if prompted.

Step 2

configure terminal

Example:

Router# configure terminal

Enters global configuration mode.

Step 3

dial-peer voice tag [ pots | voip]

Example:

Router(config)# dial-peer voice 3 voip

Enters dial-peer configuration mode.

Note

 

You can configure caller-ID blocking on POTS dial peers if the POTS interface is ISDN. This feature is not available on FXO/CAS lines.

Step 4

clid strip

Example:

Router(config-dial-peer)# clid strip

(Optional) Removes the calling-party number from the CLID information being sent with VoIP calls.

Step 5

clid strip name

Example:

Router(config-dial-peer)# clid strip name

(Optional) Removes the calling-party name from the CLID information being sent with VoIP calls.

Step 6

end

Example:

Router(config-dial-peer)# end

Returns to privileged EXEC mode.

Block Caller ID From a Directory Number on SCCP Phones

To define a code that phone users can dial to block caller ID display on selected outbound calls from a particular directory number or to block caller ID display on all calls from a directory number, perform the following steps.

SUMMARY STEPS

  1. enable
  2. configure terminal
  3. telephony-service
  4. caller-id block code code-string
  5. exit
  6. ephone-dn dn-tag
  7. caller-id block
  8. end

DETAILED STEPS

  Command or Action Purpose

Step 1

enable

Example:

Router# enable

Enables privileged EXEC mode.

  • Enter your password if prompted.

Step 2

configure terminal

Example:

Router# configure terminal

Enters global configuration mode.

Step 3

telephony-service

Example:

Router(config)# telephony-service

Enters telephony-service configuration mode.

Step 4

caller-id block code code-string

Example:

Router(config-telephony)# caller-id block code *1234

(Optional) Defines a code that users can enter before making calls on which the caller ID should not be displayed.

  • code-string —Digit string of up to 16 characters. The first character must be an asterisk (*).

Step 5

exit

Example:

Router(config-telephony)# exit

Exits telephony-service configuration mode.

Step 6

ephone-dn dn-tag

Example:

Router(config)# ephone-dn 3

Enters ephone-dn configuration mode.

Step 7

caller-id block

Example:

Router(config-ephone-dn)# caller-id block

(Optional) Blocks display of caller-ID information for all outbound calls that originate from this directory number.

This command can also be configured in ephone-dn-template configuration mode and applied to one or more directory number. The ephone-dn configuration has priority over the ephone-dn-template configuration.

Step 8

end

Example:

Router(config-dial-peer)# end

Returns to privileged EXEC mode.

Verify Caller ID Blocking

Procedure


Use the show running-config command to display caller ID blocking parameters, which may appear in the telephony-service, ephone-dn, or dial-peer portions of the output.

Example:


		  Router# show running-config 
		  
		  dial-peer voice 450002 voip
		   translation-profile outgoing 457-456
		   destination-pattern 457
		   session target ipv4:10.43.31.81
		   dtmf-relay h245-alphanumeric
		   codec g711ulaw
		   no vad
		   clid strip
		  !
		  telephony-service
		   fxo hook-flash
		   load 7960-7940 P00305000600
		   load 7914 S00103020002
		   max-ephones 100
		   max-dn 500
		   ip source-address 10.115.34.131 port 2000
		   max-redirect 20
		   no service directed-pickup
		   timeouts ringing 10
		   system message XYZ Company
		   voicemail 7189
		   max-conferences 8 gain -6
		   moh music-on-hold.au
		   caller-id block code *1234
		   web admin system name cisco password cisco
		   dn-webedit 
		   time-webedit 
		   transfer-system full-consult
		   transfer-pattern 92......
		   transfer-pattern 91..........
		   transfer-pattern 93......
		   transfer-pattern 94......
		   transfer-pattern 95......
		   transfer-pattern 96......
		   transfer-pattern 97......
		   transfer-pattern 98......
		   transfer-pattern .T
		   secondary-dialtone 9
		   after-hours block pattern 1 91900 7-24
		   after-hours block pattern 2 9976 7-24
		  !
		   create cnf-files version-stamp 7960 Jul 13 2004 03:39:28
		  !
		  ephone-dn  2  dual-line
		   number 126
		   preference 1
		   call-forward busy 500
		   caller-id block
		   

Configuration Examples for Caller ID Blocking

Example for Configuring Caller ID Blocking Code

The following example defines a code of *1234 for phone users to enter to block caller ID on their outgoing calls:


telephony-service
 caller-id block code *1234

Example for Configuring Caller ID Blocking for Outbound Calls from a Directory Number on SCCP Phones

The following example sets CLID blocking for the ephone-dn with tag 3.


		ephone-dn 3
		 number 2345
		 caller-id block

The following example blocks the display of CLID name and number on VoIP calls but allows CLID display for local calls:


		ephone-dn 3
		 number 2345
		dial-peer voice 2 voip
		 clid strip
		 clid strip name

Feature Information for Caller ID Blocking

The following table provides release information about the feature or features described in this module. This table lists only the software release that introduced support for a given feature in a given software release train. Unless noted otherwise, subsequent releases of that software release train also support that feature.

Use Cisco Feature Navigator to find information about platform support and Cisco software image support. To access Cisco Feature Navigator, go to https://cfnng.cisco.com/. An account on Cisco.com is not required.
Table 1. Feature Information for Caller ID Blocking

Feature Name

Cisco Unified CME Version

Feature Information

Caller ID Blocking

3.0

Caller ID blocking per local call was introduced.

1.0

Caller ID blocking for outbound calls was introduced.