BIOS Messages

This chapter provides information about the BIOS messages that are present in the Cisco version of the BIOS:

•POST Error Messages and Handling

•BIOS Message Severities

•BIOS Message Format

•BIOS Messages and Codes

•Cisco BIOS Messages and Codes

POST Error Messages and Handling

The BIOS outputs the current boot progress codes to the System Event Log (SEL) and to the UCS Manager. Progress codes are 32 bit quantities plus optional data. The 32 bits include class, subclass, and operation information. The class and subclass fields point to the type of hardware that is being initialized. The operation field represents the specific initialization activity.

Based on the data bit availability to display progress codes, a progress code can be customized to fit the data width. The higher the data bit, the higher the granularity of information that can be sent on the progress port. The progress codes can be reported by the system BIOS or optional ROMs.

BIOS Message Severities

BIOS messages have these severities:

•Minor—The system continues booting in a degraded state. The user might want to replace the unit. The POST Error Pause option setting in the BIOS setup does not have any effect on this error.

•Major—The POST Error Pause option setting in the BIOS setup determines whether the error manager pauses the system to allow the user to take immediate corrective action or the system continues the booting process.

Note For the 0048 Password check failed message, the system halts, and after the next reset or reboot, displays the error code on the screen.

•Fatal—The system halts during post at a blank screen with the text Unrecoverable fatal error found. System will not boot until the error is resolved," and Press <F2> to enter setup. The POST Error Pause option setting in the BIOS setup does not have any effect with this class of error.

When the F2 key is pressed on the keyboard, the error message is displayed on the screen, and an error is logged to the SEL with the error code. The system cannot boot unless the error is resolved. The faulty part must be replaced, and the system must be restarted.

BIOS Message Format

Table 7-1 describes the format used in BIOS messages.

Table 7-1 Error Message Format

Generator ID
Sensor Type Code
Sensor number
Type code
Event Data1
Event Data2
Event Data3

33h

(BIOS POST)

0Fh

(System Firmware Progress)

0Fh

(System Firmware Progress)

6Fh

(Sensor Specific Offset)

A0h

(OEM Codes in Data2 and Data3)

xxh

(Low Byte of POST Error Code)

xxh

(High Byte of POST Error Code)


BIOS Messages and Codes

Table 7-2 lists messages that are from the baseline Intel BIOS and are present in the Cisco version of the BIOS.

Table 7-2 List of BIOS messages and codes 

Error Code
Severity
Error Message
Possible Needed Response

9687

Fatal

DXE core component encountered a illegal software state error.

Replace faulty part and restart.

8565

Major

DIMM_C2 component encountered a Serial Presence Detection (SPD) fail error.

Replace DIMM_C2.

8567

Major

DIMM_D2 component encountered a Serial Presence Detection (SPD) fail error.

Replace DIMM_D2.

85A2

Major

DIMM_B1 uncorrectable ECC error encountered.

Replace DIMM_B1.

85AB

Major

DIMM_F2 uncorrectable ECC error encountered.

Replace DIMM_F2.

9000

Major

Unspecified processor component has encountered a non-specific error.

Restart. If failure, replace.

0xB6A3

Major

DXE boot services driver unrecognized.

Restart. If failure, replace.

8604

Minor

Chipset reclaim of noncritical variables complete.

Restart. If failure, replace.

9223

Minor

Keyboard component was not detected.

Restart. If failure, replace.

9266

Minor

Local console component encountered a controller error.

Restart. If failure, replace.

9286

Minor

Remote console component encountered a controller error.

Restart. If failure, replace.

94C6

Minor

LPC component encountered a controller error.

Restart. If failure, replace.

95A7

Minor

PCI component encountered a read error.

Restart. If failure, replace.

9609

Minor

Unspecified software component encountered a start error.

Restart. If failure, replace.

0xA028

Minor

Processor component encountered a high-voltage error.

Restart. If failure, replace.

0xA501

Minor

ATA/ATPI ATA SMART is disabled.

Enable.

0192

Fatal

Processor 0x cache size mismatch detected.

Replace faulty part and restart.

0194

Fatal

Processor 0x family mismatch detected.

Replace faulty part and restart.

0196

Fatal

Processor 0x model mismatch.

Replace faulty part and restart.

0197

Fatal

Processor 0x speeds mismatched.

Replace faulty part and restart.

0198

Fatal

Processor 0x family is not supported.

Replace faulty part and restart.

9667

Fatal

PEI module component encountered an illegal software state error.

Replace faulty part and restart.

96A7

Fatal

DXE boot services driver component encountered an illegal software state error.

Replace faulty part and restart.

96E7

Fatal

SMM driver component encountered an illegal software state error.

Replace faulty part and restart.

0xA421

Fatal

PCI component encountered a SERR error.

Replace faulty part and restart.

0xA5A1

Fatal

PCI Express component encountered a SERR error.

Replace faulty part and restart.

0012

Major

CMOS date / time not set.

Set the time and date.

0048

Major

Password check failed.

Verify user password. Restart. If failure, apply admin password. Replace if necessary.

0113

Major

Fixed media SAS RAID firmware cannot run properly.

Reflash firmware. Restart. If failure, replace.

0140

Major

PCI component encountered a PERR error.

Restart. If failure, replace.

0141

Major

PCI resource conflict.

Restart. If failure, replace.

0146

Major

PCI out of resources error.

Review resource allocation. Remove unneeded resources. Restart. If failure, replace.

0195

Major

Processor 0x Intel QPI speed mismatch.

Restart. If failure, replace.

019F

Major

Processor and chipset stepping configuration is unsupported.

Restart. If failure, replace.

5220

Major

CMOS/NVRAM configuration cleared

Reset configurations. Restart. If failure, replace.

5221

Major

Passwords cleared by jumper.

Reset passwords. Restart. If failure, replace.

5224

Major

Password clear jumper is set.

Restart. If failure, replace.

8160

Major

Processor 01 unable to apply microcode update.

Restart. If failure, replace.

8161

Major

Processor 02 unable to apply microcode update.

Restart. If failure, replace.

8190

Major

Watchdog timer failed on last boot.

Restart. If failure, replace.

8198

Major

OS boot watchdog timer failure.

Reset timer. If failure, replace.

8300

Major

Baseboard management controller failed self test.

Restart. If failure, replace.

84F2

Major

Baseboard management controller failed to respond.

Restart. If failure, replace.

84F3

Major

Baseboard management controller in update mode.

Complete update, then restart.

84F4

Major

Sensor data record empty.

Review files. If none, restart.

8500

Major

Memory component could not be configured in the selected RAS mode.

Restart. If failure, replace.

8501

Major

DIMM population error.

Restart. If failure, replace.

8502

Major

CLTT configuration failure error.

Restart. If failure, replace.

8520

Major

DIMM_A1 failed self test (BIST).

Replace DIMM_A1.

8521

Major

DIMM_A2 failed self test (BIST).

Replace DIMM_A2.

8522

Major

DIMM_B1 failed self test (BIST).

Replace DIMM_B1.

8523

Major

DIMM_B2 failed self test (BIST).

Replace DIMM_B2.

8524

Major

DIMM_C1 failed self test (BIST).

Replace DIMM_C1.

8525

Major

DIMM_C2 failed self test (BIST).

Replace DIMM_C2.

8526

Major

DIMM_D1 failed self test (BIST).

Replace DIMM_D1.

8527

Major

DIMM_D2 failed self test (BIST).

Replace DIMM_D2.

8528

Major

DIMM_E1 failed self test (BIST).

Replace DIMM_E1

8562

Major

DIMM_B1 component encountered a Serial Presence Detection (SPD) fail error.

Replace DIMM_B1

8563

Major

DIMM_B2 component encountered a Serial Presence Detection (SPD) fail error.

Replace DIMM_B2.

8564

Major

DIMM_C1 component encountered a Serial Presence Detection (SPD) fail error.

Replace DIMM_C1.

8566

Major

DIMM_D1 component encountered a Serial Presence Detection (SPD) fail error.

Replace DIMM_D1.

8568

Major

DIMM_E1 component encountered a Serial Presence Detection (SPD) fail error.

Replace DIMM_E1.

8569

Major

DIMM_E2 component encountered a Serial Presence Detection (SPD) fail error.

Replace DIMM_E2.

856A

Major

DIMM_F1 component encountered a Serial Presence Detection (SPD) fail error.

Replace DIMM_F1.

856B

Major

DIMM_F2 component encountered a Serial Presence Detection (SPD) fail error.

Replace DIMM_F2.

85A0

Major

DIMM_A1 uncorrectable ECC error encountered.

Replace DIMM_A1.

85A1

Major

DIMM_A2 uncorrectable ECC error encountered.

Replace DIMM_A2.

85A3

Major

DIMM_B2 uncorrectable ECC error encountered.

Replace DIMM_B2.

85A4

Major

DIMM_C1 uncorrectable ECC error encountered.

Replace DIMM_C1.

85A5

Major

DIMM_C2 uncorrectable ECC error encountered.

Replace DIMM_C2.

85A6

Major

DIMM_D1 uncorrectable ECC error encountered.

Replace DIMM_D1.

85A7

Major

DIMM_D2 uncorrectable ECC error encountered.

Replace DIMM_D2.

85A8

Major

DIMM_E1 uncorrectable ECC error encountered.

Replace DIMM_E1.

85A9

Major

DIMM_E2 uncorrectable ECC error encountered.

Replace DIMM_E2.

85AA

Major

DIMM_F1 uncorrectable ECC error encountered.

Replace DIMM_F1.

92A3

Major

Serial port component was not detected.

Restart if component exists. If failure, replace. If no component, add.

92A9

Major

Serial port component encountered a resource conflict error.

Restart. If failure, replace.

94C9

Major

LPC component encountered a resource conflict error.

Restart. If failure, replace.

0xA022

Major

Processor component encountered a mismatch error.

Restart. If failure, replace.

0xA5A4

Major

PCI Express IBIST error.

Restart. If failure, replace.

0108

Minor

Keyboard component encountered a locked error.

Unlock the keyboard.

0109

Minor

Keyboard component encountered a stuck key error.

Restart. If failure, replace.

0193

Minor

Processor 0x stepping mismatch.

Restart. If failure, replace.

8180

Minor

Processor 0x microcode update not found.

Restart. If failure, replace.

84FF

Minor

System event log full.

Export event log and delete files.

9226

Minor

Keyboard component encountered a controller error.

Restart. If failure, replace.

9243

Minor

Mouse component was not detected.

Restart.

9246

Minor

Mouse component encountered a controller error.

Restart.

9268

Minor

Local uonsole component encountered an output error.

Restart.

9269

Minor

Local uonsole component encountered a resource conflict error.

Restart.

9287

Minor

Remote uonsole component encountered an input error.

Restart.

9288

Minor

Remote uonsole component encountered an output error.

Restart.

92C6

Minor

Serial port controller error.

Restart. If failure, replace.

92C7

Minor

Serial port component encountered an input error.

Restart. If failure, replace.

92C8

Minor

Serial port component encountered an output error.

Restart. If failure, replace.

9506

Minor

ATA/ATPI component encountered a controller error.

Restart. If failure, replace.

95A6

Minor

PCI component encountered a controller error.

Restart. If failure, replace.

95A8

Minor

PCI component encountered a write error.

Restart. If failure, replace.

9641

Minor

PEI Core component encountered a load error.

Restart. If failure, replace.

96AB

Minor

DXE boot services driver component encountered invalid configuration.

Restart. If failure, replace.

0xA000

Minor

TPM device not detected.

Add TPM device, otherwise replace.

0xA001

Minor

TPM device missing or not responding.

Add TPM device if needed, otherwise replace.

0xA002

Minor

TPM device failure.

Replace TMP device.

0xA003

Minor

TPM device failed self test.

Replace TPM device.

0xA027

Minor

Processor component encountered a low-voltage error.

Proceed but monitor. If other errors appear, replace.

0xA500

Minor

ATA/ATPI ATA bus SMART not supported.

Add, then restart. If fails again, replace.

0xA5A0

Minor

PCI Express component encountered a PERR error.

Restart. If fails again, replace.

0xA6A0

Minor

DXE boot services driver Not enough memory available to shadow a legacy option ROM.

Proceed if shadow memory is not required. Otherwise, remove unnecessary options to free memory.


Cisco BIOS Messages and Codes

Table 7-3 describes additional messages unique to the Cisco BIOS.

Table 7-3 Additional messages unique to Cisco BIOS.

Code
Severity
Message
Added/Changed
Action

E000

Major

Memory RAS mirror fail.

Added.

Replace failed DIMMs.

E001

Major

Memory RAS spare fail.

Added.

Replace failed DIMMs.

E00A

Major

Memory BMC SPD read fail.

Added.

Replace failed DIMMs.

E1xx

Major

DIMM xx disabled.

Changed from 854x.

Replace any failed DIMMs and verify DIMMs in valid configuration

E2xx

Major

DIMM xx component encountered a Serial Presence Detection (SPD) fail error.

Changed from 856x.

Replace failed DIMM.

E3xx

Major

DIMM xx encountered a mismatch error.

Added.

Replace mismatched DIMM.

E4xx

Major

DIMM xx failed self test (BIST).

Changed from 852x.

Replace failed DIMM.

E500

Major

Memory-other DIMM failed.

Added.

Replace failed DIMM.

E600

Major

Memory-invalid population.

Added.

Replace failed DIMM.

E700

Major

Memory-mismatch population.

Added.

Replace failed DIMM.

E800

Major

Memory-SPD error.

Added.

Replace failed DIMM.

E900

Major

Memory-platform specific.

Added.

Replace failed DIMM.

D000

Fatal (blade will not boot)

Unsupported SPI flash.

Added.

Blade manufactured with wrong SPI flash part. Return materials authorization (RMA) the blade.