Manage Users

Add Users

You must have admin privileges to add users.

Users must have a Cisco.com account because they must enter their Cisco.com username and password to log in.

Procedure

Step 1

In the main window, click Settings in the bottom-left corner.

Step 2

Click Users.

Note

 

The Users menu appears for users with Admin privileges only.

Step 3

Click Add User.

Step 4

Specify whether the user is Enabled (default) or Disabled.

Disabled users can't log in.

Step 5

Enter the user's email address specified in their Cisco.com user profile.

To add multiple users, separate each email address with a space, a comma (,) or a semicolon (;).

Step 6

Select the user's role, which determines what tasks they can perform. See User Roles for more information.

Step 7

The Provider field displays the same provider to which you, as the Admin, belong.

Step 8

Click Save.

User Roles

A user role defines the permissions users have to perform tasks. The following table describes the user roles and tasks for which they have permissions.

Table 1. User Role and Permission Descriptions

User Role

Permissions

Admin

Can perform all tasks including adding and editing users.

Read/write

Can perform all tasks except adding and editing users.

Read Only

Can read all data and modify their user settings only.

Change User Permissions

You modify a user's role to determine which tasks that user can perform. You must have admin privileges to modify user permissions.

Procedure

Step 1

In the main window, click Settings in the bottom-left corner.

Step 2

Click Users.

Note

 

The Users menu appears for users with Admin privileges only.

Step 3

Check the checkbox of the user whose permissions you want to change. You can check multiple users at the same time.

Step 4

Click Edit.

Step 5

To suspend a user's permissions, check the first Edit Value checkbox and select Disabled from the drop-down State list. The user can't log in until you change the status to Enabled.

Step 6

To change a user's role, check the second Edit Value checkbox and select a role from the drop-down Role list. See User Roles for more information about what tasks each role can perform.

Step 7

Click Next.

Step 8

Review the changes and click Save.

View User Profiles

You can view a user profile to see their role, status, and last login. You must have admin privileges to view user profiles.

Procedure

Step 1

In the main window, click Settings in the bottom-left corner.

Step 2

Click Users.

Note

 

The Users menu appears for users with Admin privileges only.

A table lists all the users and their role, status, and last login.

Step 3

To modify a user's access, click on the user email address. See Change User Permissions for more information.