- Preface
- Hosted UCS Call Routing and Dial Plans
- Hosted UCS Static Configuration
- Defining and Configuring Core Network Elements and Resources
- Managing Countries and Provider Resources
- Managing Legacy PBX Support
- Provisioning Movius VoiceMail and Auto Attendant Services
- Provisioning the Local PSTN Breakout Support
- Provisioning LBO Location with Cisco Emergency Responder
- Provisioning NAT/PAT Support
- Provisioning Other Hosted Unified Communications Services Features
- Provisioning Analog Gateway
- Provisioning Linked Locations
- Provisioning Single Number Reach
- Hosted Unified Communications Services Location Administration
- Hosted Unified Communications Services Division Administration
- Hosted Unified Communications Services Customer Administration
- Sample PGW, Unified CM, and IP Unity Transactions
- Local Gateway Supported Call Scenarios
- Legacy PBX Information
- Phone Details
- Local Gateway Configuration
- Outgoing PSTN Calls
- Non-Emergency calls (CgPN and CdPN NOA setting)
- Non-Emergency Calls (With and Without DDI)
- Non-Emergency Calls (CLIR/CLIP)
- Non-Emergency Calls (Nat, Int, Premium, Service, Free, Loc)
- IP Phone -> PSTN (National Call)
- IP Phone -> PSTN (International Call)
- IP Phone -> PSTN (Premium Call)
- IP Phone -> PSTN (Service Call)
- IP Phone -> PSTN (Toll-free Call)
- IP Phone -> PSTN (7-digit Local Call, send NDC)
- IP Phone -> PSTN (7-digit Local Call, don't send NDC)
- IP Phone -> PSTN (10-digit Local Call)
- IP Phone -> PSTN (11-digit Local Call)
- IP Phone -> IntraSite -> IP Phone -> Call Forward -> PSTN
- IP Phone -> InterSite -> IP Phone -> Call Forward -> PSTN
- PSTN -> IP Phone -> Call Forward -> PSTN
- Emergency calls
- IP Phone -> PSTN (Emergency Call, Default handling)
- IP Phone -> PSTN (Emergency Call, Cisco ER configured)
- IP Phone (with DDI) -> PSTN (Emergency Call, "DDI for Emergency" enabled)
- IP Phone (with DDI) -> PSTN (Emergency Call, "DDI for Emergency" enabled)
- IP Phone (without DDI) -> PSTN (Emergency Call, "DDI for Emergency" enabled)
- PSTN (National Call) -> IP Phone
- PSTN (International Call) -> IP Phone
- PSTN (Emergency, CER PSAP Callback) -> IP Phone
- PSTN (7-digit Local Call, receive NDC) -> IP Phone
- PSTN (7-digit Local Call, no NDC) -> IP Phone
- PSTN (10-digit Local Call) -> IP Phone
- PSTN -> Voicemail
- PSTN -> IP Phone -> CF IntraSite -> IP Phone
- PSTN -> IP Phone -> CF InterSite -> IP Phone
Local Gateway Supported Call Scenarios
This document describes the Local Gateway supported call scenarios in Cisco Hosted UCS. In the Hosted UCS 7.1.1 lite release, following call flows are supported:
Outgoing PSTN Calls
This section has the following topics:
•Non-Emergency calls (CgPN and CdPN NOA setting)
•Non-Emergency Calls (With and Without DDI)
•Non-Emergency Calls (CLIR/CLIP)
•Non-Emergency Calls (Nat, Int, Premium, Service, Free, Loc)
Non-Emergency calls (CgPN and CdPN NOA setting)
For all of the Non-Emergency calls the CgPN and CdPN can be sent to the PSTN differently depending on how the trunk is configured to handle NOA. Therefore, following Non-Emergency outgoing PSTN calls are supported:
•CgPN NOA is set (Yes), CdPN is set (Yes)
•CgPN NOA is set (Yes), CdPN is not set (No)
•CgPN NOA is not set (No), CdPN is set (Yes)
•CgPN NOA is not set (No), CdPN is not set (No)
IP Phone -> PSTN (Any Non-Emergency PSTN Call, CdPN NOA - Yes; CgPN NOA - Yes)
In this call scenario:
•CdPN NOA is set (Yes)
•CgPN NOA is set (Yes)
•IP Phone (Internal Number: SLC1 + EXT1, for example with DDI Number: E164N1) in Location 1 on Unified CM cluster 1 (PSTN Published Number: E164N0, Unified CM ID: CPID1, Location RID: RID1) is making a Non-Emergency call, for example a National (Long-distance) call to E164N3 (Dialed number: PAP1 + NAC1 + E164N3)
Figure E-1 IP Phone -> PSTN (CdPN NOA - Yes; CgPN NOA - Yes)
IP Phone -> PSTN (Any Non-Emer PSTN Call, CdPN NOA - Yes; CgPN NOA - No)
In this call scenario:
CdPN NOA is set (Yes)
CgPN NOA is not set (No)
IP Phone (Internal Number: SLC1 + EXT1, for example with DDI Number: E164N1) in Location 1 on Unified CM cluster 1 (PSTN Published Number: E164N0, Unified CM ID: CPID1, Location RID: RID1) is making a Non-Emergency call, for example a National (Long-distance) call to E164N3 (Dialed number: PAP1 + NAC1 + E164N3)
Figure E-2 IP Phone -> PSTN (CdPN NOA - Yes; CgPN NOA - No)
IP Phone -> PSTN (Any Non-Emer PSTN Call, CdPN NOA - No; CgPN NOA - Yes)
In this call scenario:
CdPN NOA is not set (No)
CgPN NOA is set (Yes)
IP Phone (Internal Number: SLC1 + EXT1, for example with DDI Number: E164N1) in Location 1 on Unified CM cluster 1 (PSTN Published Number: E164N0, Unified CM ID: CPID1, Location RID: RID1) is making a Non-Emergency call, for example a National (Long-distance) call to E164N3 (Dialed number: PAP1 + NAC1 + E164N3)
Figure E-3 IP Phone -> PSTN (CdPN NOA - No; CgPN NOA - Yes)
IP Phone -> PSTN (Any Non-Emer PSTN Call, CdPN NOA - No; CgPN NOA - No)
In this call scenario:
•CdPN NOA is not set (No)
•CgPN NOA is not set (No)
•IP Phone (Internal Number: SLC1 + EXT1, for example with DDI Number: E164N1) in Location 1 on Unified CM cluster 1 (PSTN Published Number: E164N0, Unified CM ID: CPID1, Location RID: RID1) is making a Non-Emergency call, for example a National (Long-distance) call to E164N3 (Dialed number: PAP1 + NAC1 + E164N3)
Figure E-4 IP Phone -> PSTN (CdPN NOA - No; CgPN NOA - No)
Non-Emergency Calls (With and Without DDI)
For all of the above calls the CgPN is processed differently depending on whether the line has an E.164 number associated with the internal number. Therefore, following Non-Emergency outgoing PSTN calls are supported:
•User line configured with DDI,
•User line configured without DDI.
IP Phone (with DDI) -> PSTN (Any non-Emergency PSTN Call)
In this call scenario:
•CdPN NOA is for example set (Yes)
•CgPN NOA is for example set (Yes)
•IP Phone (Internal Number: SLC1 + EXT1, DDI Number: E164N1) in Location 1 on Unified CM cluster 1 (PSTN Published Number: E164N0, Unified CM ID: CPID1, Location RID: RID1) is making a Non-Emergency call, for example a National (Long-distance) call to E164N3 (Dialed number: PAP1 + NAC1 + E164N3)
Figure E-5 IP Phone (with DDI) -> PSTN
IP Phone (without DDI) -> PSTN (Any non-Emergency PSTN Call)
In this call scenario:
•CdPN NOA is for example set (Yes)
•CgPN NOA is for example set (Yes)
•IP Phone (Internal Number: SLC1 + EXT1, without DDI Number) in Location 1 on Unified CM cluster 1 (PSTN Published Number: E164N0, Unified CM ID: CPID1, Location RID: RID1) is making a Non-Emergency call, for example a National (Long-distance) call to E164N3 (Dialed number: PAP1 + NAC1 + E164N3)
Figure E-6 IP Phone (without DDI) -> PSTN
Non-Emergency Calls (CLIR/CLIP)
For all of the above calls the Presentation Indicator is setup differently depending on whether the user has made a call from a location configured as CLIR or CLIP, and whether the user has made a call using the CLIR or CLIP release code. Therefore, following Non-Emergency outgoing PSTN calls are supported:
•User dialing from a location configured as CLIR,
•User dialing from a location configured as CLIR and using CLIR release code,
•User dialing from a location configured as CLIP,
•User dialing from a location configured as CLIP and using CLIP release code.
IP Phone (CLIR) -> PSTN (Any non-Emergency PSTN Call)
In this call scenario:
•CdPN NOA is for example set (Yes)
•CgPN NOA is for example set (Yes)
•IP Phone (Internal Number: SLC1 + EXT1, DDI Number: E164N1) in Location 1 configured as LPS1 on Unified CM cluster 1 (PSTN Published Number: E164N0, Unified CM ID: CPID1, Location RID: RID1) is making a Non-Emergency call, for example a National (Long-distance) call to E164N3 (Dialed number: PAP1 + NAC1 + E164N3)
Figure E-7 IP Phone (CLIR) -> PSTN
IP Phone (CLIR Release) -> PSTN (Any non-Emergency PSTN Call)
In this call scenario:
CdPN NOA is for example set (Yes)
CgPN NOA is for example set (Yes)
IP Phone (Internal Number: SLC1 + EXT1, DDI Number: E164N1) in Location 1 configured as LPS1 on Unified CM cluster 1 (PSTN Published Number: E164N0, Unified CM ID: CPID1, Location RID: RID1) is making a Non-Emergency call, for example a National (Long-distance) call to E164N3 and using CCRC1 (Dialed number: PAP1 + CCRC1 + NAC1 + E164N3)
Figure E-8 IP Phone (CLIR Release) -> PSTN
IP Phone (CLIP) -> PSTN (Any non-Emergency PSTN Call)
In this call scenario:
•CdPN NOA is for example set (Yes)
•CgPN NOA is for example set (Yes)
•IP Phone (Internal Number: SLC1 + EXT1, DDI Number: E164N1) in Location 1 configured as LPS2 on Unified CM cluster 1 (PSTN Published Number: E164N0, Unified CM ID: CPID1, Location RID: RID1) is making a Non-Emergency call, for example a National (Long-distance) call to E164N3 (Dialed number: PAP1 + NAC1 + E164N3)
Figure E-9 IP Phone (CLIP) -> PSTN
IP Phone (CLIP Release) -> PSTN (Any non-Emergency PSTN Call)
In this call scenario:
•CdPN NOA is for example set (Yes)
•CgPN NOA is for example set (Yes)
•IP Phone (Internal Number: SLC1 + EXT1, DDI Number: E164N1) in Location 1 configured as LPS2 on Unified CM cluster 1 (PSTN Published Number: E164N0, Unified CM ID: CPID1, Location RID: RID1) is making a Non-Emergency call, for example a National (Long-distance) call to E164N3 and using CCRC2 (Dialed number: PAP1 + CCRC2 + NAC1 + E164N3)
Figure E-10 IP Phone (CLIP Release) -> PSTN
Non-Emergency Calls (Nat, Int, Premium, Service, Free, Loc)
Following Non-Emergency outgoing PSTN calls are supported:
•National,
•International,
•Premium,
•Service,
•Free Phone,
•Local.
IP Phone -> PSTN (National Call)
In this call scenario:
CdPN NOA is for example set (Yes)
CgPN NOA is for example set (Yes)
IP Phone (Internal Number: SLC1 + EXT1, DDI Number: E164N1) in Location 1 on Unified CM cluster 1 (PSTN Published Number: E164N0, Unified CM ID: CPID1, Location RID: RID1) is making a National (Long-distance) call to E164N3 (Dialed number: PAP1 + NAC1 + E164N3)
Figure E-11 IP Phone -> PSTN (National Call)
IP Phone -> PSTN (International Call)
In this call scenario:
CdPN NOA is for example set (Yes)
CgPN NOA is for example set (Yes)
IP Phone (Internal Number: SLC1 + EXT1, DDI Number: E164N1) in Location 1 on Unified CM cluster 1 (PSTN Published Number: E164N0, Unified CM ID: CPID1, Location RID: RID1) is making an International call to E164I5 (Dialed number: PAP1 + IAC1 + E164I5)
Figure E-12 IP Phone -> PSTN (International Call)
IP Phone -> PSTN (Premium Call)
In this call scenario:
•CdPN NOA is for example set (Yes)
•CgPN NOA is for example set (Yes)
•IP Phone (Internal Number: SLC1 + EXT1, DDI Number: E164N1) in Location 1 on Unified CM cluster 1 (PSTN Published Number: E164N0, Unified CM ID: CPID1, Location RID: RID1) is making a Premium call to PREM (Dialed number: PAP1 + NAC1 + PREM)
Figure E-13 IP Phone -> PSTN (Premium Call)
IP Phone -> PSTN (Service Call)
In this call scenario:
CdPN NOA is for example set (Yes)
CgPN NOA is for example set (Yes)
IP Phone (Internal Number: SLC1 + EXT1, DDI Number: E164N1) in Location 1 on Unified CM cluster 1 (PSTN Published Number: E164N0, Unified CM ID: CPID1, Location RID: RID1) is making a Service call to N11S (Dialed number: PAP1 + N11S)
Figure E-14 IP Phone -> PSTN (Service Call)
IP Phone -> PSTN (Toll-free Call)
In this call scenario:
•CdPN NOA is for example set (Yes)
•CgPN NOA is for example set (Yes)
•IP Phone (Internal Number: SLC1 + EXT1, DDI Number: E164N1) in Location 1 on Unified CM cluster 1 (PSTN Published Number: E164N0, Unified CM ID: CPID1, Location RID: RID1) is making a Toll-free call to FREE (Dialed number: PAP1 + NAC1 + FREE)
Figure E-15 IP Phone -> PSTN (Toll-free Call)
IP Phone -> PSTN (7-digit Local Call, send NDC)
In this call scenario:
•LGW Trunk is configured to set the NDC for Local Calls
•CdPN NOA is for example set (Yes)
•CgPN NOA is for example set (Yes)
•IP Phone (Internal Number: SLC2 + EXT1, DDI Number: NDC3 + SN3) in Location 2 on Unified CM cluster 1 (PSTN Published Number: E164N0, Unified CM ID: CPID1, Location RID: RID2) is making a 7-digit local call to SN4 (Dialed number: PAP1 + SN4)
Figure E-16 IP Phone -> PSTN (7-digit Local Call, send NDC)
IP Phone -> PSTN (7-digit Local Call, don't send NDC)
In this call scenario:
•LGW Trunk is configured not to set the NDC for Local Calls
•CdPN NOA is for example set (Yes)
•CgPN NOA is for example set (Yes)
•IP Phone (Internal Number: SLC2 + EXT1, DDI Number: NDC3 + SN3) in Location 2 on Unified CM cluster 1 (PSTN Published Number: E164N0, Unified CM ID: CPID1, Location RID: RID2) is making a 7-digit local call to SN4 (Dialed number: PAP1 + SN4)
Figure E-17 IP Phone -> PSTN (7-digit Local Call, don't send NDC)
IP Phone -> PSTN (10-digit Local Call)
In this call scenario:
•CdPN NOA is for example set (Yes)
•CgPN NOA is for example set (Yes)
•IP Phone (Internal Number: SLC1 + EXT1, DDI Number: NDC1 + SN1) in Location 1 on Unified CM cluster 1 (PSTN Published Number: E164N0, Unified CM ID: CPID1, Location RID: RID1) is making a 10-digit local call to NDC1 + SN2 (Dialed number: PAP1 + NDC1 + SN2)
Figure E-18 IP Phone -> PSTN (10-digit Local Call))
IP Phone -> PSTN (11-digit Local Call)
In this call scenario:
•CdPN NOA is for example set (Yes)
•CgPN NOA is for example set (Yes)
•IP Phone (Internal Number: SLC1 + EXT1, DDI Number: NDC1 + SN1) in Location 1 on Unified CM cluster 1 (PSTN Published Number: E164N0, Unified CM ID: CPID1, Location RID: RID1) is making a 11-digit local call to NDC1 + SN2 (Dialed number: PAP1 + NDC1 + SN2)
Figure E-19 IP Phone -> PSTN (11-digit Local Call)
IP Phone -> IntraSite -> IP Phone -> Call Forward -> PSTN
In this call scenario:
•CdPN NOA is for example set (Yes)
•CgPN NOA is for example set (Yes)
•IP Phone 1 (Internal Number: SLC1 + EXT1, DDI Number: E164N1)) is making an Intra-site call to IP Phone 2 (Internal Number: SLC1 + EXT2, DDI Number: E164N2) both in Location 1 on Unified CM cluster 1 (PSTN Published Number: E164N0, Unified CM ID: CPID1, Location RID: RID1. IP Phone 2 has CFA set to E164N3
Note IP Phone > IntraSite > IP Phone call processing is not shown since there is no difference if Local PSTN Access is used
Figure E-20 IP Phone -> IntraSite -> IP Phone -> Call Forward -> PSTN)
IP Phone -> InterSite -> IP Phone -> Call Forward -> PSTN
In this call scenario:
•CdPN NOA is for example set (Yes)
•CgPN NOA is for example set (Yes)
•IP Phone 1 (Internal Number: SLC1 + EXT1, DDI Number: E164N1)) in Location 1 on Unified CM cluster 1 (PSTN Published Number: E164N0, Unified CM ID: CPID1, Location RID: RID1 is making an Inter-site call to IP Phone 2 (Internal Number: SLC2 + EXT1, DDI Number: E164N3) in Location 2 on Unified CM cluster 1 (PSTN Published Number: E164N07, Unified CM ID: CPID1, Location RID: RID2. IP Phone 2 has CFA set to E164N2
Note IP Phone > InterSite > IP Phone call processing is not shown since there is no difference if Local PSTN Access is used
Figure E-21 IP Phone -> InterSite -> IP Phone -> Call Forward -> PSTN
PSTN -> IP Phone -> Call Forward -> PSTN
In this call scenario:
•CdPN NOA is for example set (Yes)
•CgPN NOA is for example set (Yes)
•PSTN user (E.164 number: PSTN) is making a call to IP Phone (Internal Number: SLC1 + EXT1, DDI Number: E164N1)) in Location 1 on Unified CM cluster 1 (PSTN Published Number: E164N0, Unified CM ID: CPID1, Location RID: RID1. IP Phone has CFA set to E164N3
Note PSTN > IP Phone call processing is not shown since as it is described in the next section
Figure E-22 IPSNT -> IP Phone -> Call Forward -> PSTN
Emergency calls
For outgoing Emergency calls:
•If the location is not configured to use the "Cisco Emergency Responder" or "DDI for Emergency" feature, the CgPN will always be replaced with the Location Emergency Published Number.
•If the location is configured to use the "Cisco Emergency Responder" feature, the CgPN number is modified to the Emergency Location Identification Number (ELIN).
•If the location is configured to use the "DDI for Emergency" feature, the CgPN will be replaced with an E.164 number of the line which originated the call (if the line is associated with an E.164 number) or with the Location Emergency Published Number (if the line is not associated with an E.164 number).
Therefore, following Emergency outgoing PSTN calls are supported:
•IP Phone -> PSTN (Emergency Call, Default handling),
•IP Phone -> PSTN (Emergency Call, Cisco ER configured),
•IP Phone (with DDI) -> PSTN (Emergency Call, "DDI for Emergency" enabled),
•IP Phone (without DDI) -> PSTN (Emergency Call, "DDI for Emergency" enabled)
For all of the above calls the Presentation Indicator is not setup differently regardless of whether the user has made a call from a location configured as CLIR or CLIP, and whether the user has made a call using the CLIR or CLIP release code.
IP Phone -> PSTN (Emergency Call, Default handling)
In this call scenario:
CdPN NOA is for example set (Yes)
CgPN NOA is for example set (Yes)
IP Phone (Internal Number: SLC1 + EXT1, for example with DDI Number: E164N1) in Location 1 on Unified CM cluster 1 (PSTN Published Number: E164N0, Unified CM ID: CPID1, Location RID: RID1, Default Emergency Call Handling) is making an Emergency call to EMER (Dialed number: EMER)
Figure E-23 IP Phone -> PSTN (Emergency Call, Default handling)
IP Phone -> PSTN (Emergency Call, Cisco ER configured)
In this call scenario:
•CdPN NOA is for example set (Yes)
•CgPN NOA is for example set (Yes)
•IP Phone (Internal Number: SLC1 + EXT1, for example with DDI Number: E164N1) in Location 1 on Unified CM cluster 1 (PSTN Published Number: E164N0, Unified CM ID: CPID1, Location RID: RID1, Cisco ER Configured) is making an Emergency call to EMER (Dialed number: EMER). IP Phone is for example in ERL1 (configured with ELIN1).
Figure E-24 IP Phone -> PSTN (Emergency Call, Cisco ER configured)
IP Phone (with DDI) -> PSTN (Emergency Call, "DDI for Emergency" enabled)
In this call scenario:
•CdPN NOA is for example set (Yes)
•CgPN NOA is for example set (Yes)
•IP Phone (Internal Number: SLC1 + EXT1, with DDI Number: E164N1) in Location 1 on Unified CM cluster 1 (PSTN Published Number: E164N0, Unified CM ID: CPID1, Location RID: RID1, "DDI for Emergency" enabled) is making an Emergency call to EMER (Dialed number: EMER)
Figure E-25 IP Phone (with DDI) -> PSTN (Emergency Call, "DDI for Emergency" enabled)
IP Phone (with DDI) -> PSTN (Emergency Call, "DDI for Emergency" enabled)
In this call scenario:
•CdPN NOA is for example set (Yes)
•CgPN NOA is for example set (Yes)
•IP Phone (Internal Number: SLC1 + EXT1, with DDI Number: E164N1) in Location 1 on Unified CM cluster 1 (PSTN Published Number: E164N0, Unified CM ID: CPID1, Location RID: RID1, "DDI for Emergency" enabled) is making an Emergency call to EMER (Dialed number: EMER)
Figure E-26 IP Phone (with DDI) -> PSTN (Emergency Call, "DDI for Emergency" enabled)
IP Phone (without DDI) -> PSTN (Emergency Call, "DDI for Emergency" enabled)
In this call scenario:
•CdPN NOA is for example set (Yes)
•CgPN NOA is for example set (Yes)
•IP Phone (Internal Number: SLC1 + EXT1, without DDI Number) in Location 1 on Unified CM cluster 1 (PSTN Published Number: E164N0, Unified CM ID: CPID1, Location RID: RID1, "DDI for Emergency" enabled) is making an Emergency call to EMER (Dialed number: EMER)
Figure E-27 IP Phone (without DDI) -> PSTN (Emergency Call, "DDI for Emergency" enabled)
Incoming PSTN Calls
The supported Incoming PSTN calls as follows:
•PSTN (National Call) -> IP Phone
•PSTN (International Call) -> IP Phone
•PSTN (Emergency, CER PSAP Callback) -> IP Phone
•PSTN (7-digit Local Call, receive NDC) -> IP Phone
•PSTN (7-digit Local Call, no NDC) -> IP Phone
•PSTN (10-digit Local Call) -> IP Phone
•PSTN -> IP Phone -> CF IntraSite -> IP Phone
•PSTN -> IP Phone -> CF InterSite -> IP Phone
PSTN (National Call) -> IP Phone
In this call scenario:
•CdPN NOA is for example set (Yes)
•CgPN NOA is for example set (Yes)
•PSTN user (E.164 number: PSTN) is making a call to IP Phone (Internal Number: SLC1 + EXT1, DDI Number: E164N1)) in Location 1 on Unified CM cluster 1 (PSTN Published Number: E164N0, Unified CM ID: CPID1, Location RID: RID1.
Figure E-28 PSTN (National Call) -> IP Phone
PSTN (International Call) -> IP Phone
In this call scenario:
•CdPN NOA is for example set (Yes)
•CgPN NOA is for example set (Yes)
•PSTN user in the UK (E.164 number: E164I5) is making a call to IP Phone (Internal Number: SLC1 + EXT1, DDI Number: E164N1)) in Location 1 on Unified CM cluster 1 in US (PSTN Published Number: E164N0, Unified CM ID: CPID1, Location RID: RID1.
Figure E-29 PSTN (International Call) -> IP Phone
PSTN (Emergency, CER PSAP Callback) -> IP Phone
In this call scenario:
•CdPN NOA is for example set (Yes)
•CgPN NOA is for example set (Yes)
•PSAP Operator is making a call-back to an Emergency caller (the CgPN delivered to the PSAP operator was ELIN1). The Emergency call was made to EMER from an IP Phone (Internal Number: SLC1 + EXT1, for example with DDI Number: E164N1) in Location 1 on Unified CM cluster 1 (PSTN Published Number: E164N0, Unified CM ID: CPID1, Location RID: RID1, Cisco ER Configured) IP Phone is in ERL1 (configured with ELIN1, which is associated with CPID1 + RID1 + SLCE + EXTE).
Figure E-30 PSTN (Emergency, CER PSAP CallBack) -> IP Phone
PSTN (7-digit Local Call, receive NDC) -> IP Phone
In this call scenario:
The CgPN and CdPN is received with the NDC
•CdPN NOA is for example set (Yes)
•CgPN NOA is for example set (Yes)
•PSTN User (E.164 number NDC3 + SN4) is making a call to IP Phone (Internal Number: SLC2 + EXT1, DDI Number: NDC3 + SN3) in Location 2 on Unified CM cluster 1 (PSTN Published Number: E164N0, Unified CM ID: CPID1, Location RID: RID2)
Figure E-31 PSTN (7-digit Local Call, receive NDC) -> IP Phone
PSTN (7-digit Local Call, no NDC) -> IP Phone
In this call scenario:
•The CgPN and CdPN is received without the NDC
•CdPN NOA is for example set (Yes)
•CgPN NOA is for example set (Yes)
•PSTN User (E.164 number NDC3 + SN4) is making a call to IP Phone (Internal Number: SLC2 + EXT1, DDI Number: NDC3 + SN3) in Location 2 on Unified CM cluster 1 (PSTN Published Number: E164N0, Unified CM ID: CPID1, Location RID: RID2)
Figure E-32 PSTN (7-digit Local Call, no NDC) -> IP Phone
PSTN (10-digit Local Call) -> IP Phone
In this call scenario:
•CdPN NOA is for example set (Yes)
•CgPN NOA is for example set (Yes)
•PSTN User (E.164 number NDC1 + SN2) is making a call to IP Phone (Internal Number: SLC1 + EXT1, DDI Number: NDC1 + SN1) in Location 1 on Unified CM cluster 1 (PSTN Published Number: E164N0, Unified CM ID: CPID1, Location RID: RID1).
Figure E-33 PSTN (10-digit Local Call) -> IP Phone
PSTN -> Voicemail
In this call scenario:
•CdPN NOA is for example set (Yes)
•CgPN NOA is for example set (Yes)
•PSTN user (E.164 number: PSTN) wants to check his Voicemail (Voicemail ID: VMCPID, VoiceMail RID: VMRID, Voicemail Pilot SLC: VMSLC, VoiceMail Pilot Ext: VMEXT, Voicemail DDI Number: E164NVM). The LGW is configured in Location 1 on Unified CM cluster 1 (Unified CM ID: CPID1, Location RID: RID1.
Figure E-34 PSTN -> Voicemail
PSTN -> IP Phone -> CF IntraSite -> IP Phone
In this call scenario the first call leg PSTN > IP Phone has already been described in the above sections. For the second call leg (IP Phone -> CF IntraSite -> IP Phone) there is no difference whether the call arrived via Local or Central PSTN access, since the CgPN will be the same and is therefore not covered in this document.
PSTN -> IP Phone -> CF InterSite -> IP Phone
In this call scenario the first call leg (PSTN > IP Phone) has already been described in the above sections. For the second call leg (IP Phone > CF IntraSite > IP Phone) there is no difference whether the call arrived via Local or Central PSTN access, since the CgPN will be the same and is therefore not covered in this document.
The following abbrevations are used in this chapter