Local Gateway Supported Call Scenarios


Revised: 08/12/2010, OL-23270-01

This document describes the Local Gateway supported call scenarios in Cisco Hosted UCS. In the Hosted UCS 7.1.1 lite release, following call flows are supported:

Outgoing PSTN Calls

Incoming PSTN Calls

Outgoing PSTN Calls

This section has the following topics:

Non-Emergency calls (CgPN and CdPN NOA setting)

Non-Emergency Calls (With and Without DDI)

Non-Emergency Calls (CLIR/CLIP)

Non-Emergency Calls (Nat, Int, Premium, Service, Free, Loc)

Emergency calls

Non-Emergency calls (CgPN and CdPN NOA setting)

For all of the Non-Emergency calls the CgPN and CdPN can be sent to the PSTN differently depending on how the trunk is configured to handle NOA. Therefore, following Non-Emergency outgoing PSTN calls are supported:

CgPN NOA is set (Yes), CdPN is set (Yes)

CgPN NOA is set (Yes), CdPN is not set (No)

CgPN NOA is not set (No), CdPN is set (Yes)

CgPN NOA is not set (No), CdPN is not set (No)

IP Phone -> PSTN (Any Non-Emergency PSTN Call, CdPN NOA - Yes; CgPN NOA - Yes)

In this call scenario:

CdPN NOA is set (Yes)

CgPN NOA is set (Yes)

IP Phone (Internal Number: SLC1 + EXT1, for example with DDI Number: E164N1) in Location 1 on Unified CM cluster 1 (PSTN Published Number: E164N0, Unified CM ID: CPID1, Location RID: RID1) is making a Non-Emergency call, for example a National (Long-distance) call to E164N3 (Dialed number: PAP1 + NAC1 + E164N3)

Figure E-1 IP Phone -> PSTN (CdPN NOA - Yes; CgPN NOA - Yes)

Unified CM IN
Unified CM OUT - LGW IN
LGW OUT'

CdPN: PAP1 + NAC1 + E164N3

CgPN: SLC1 + EXT1

CdPN: 90 + E164N3

CgPN: CPID1 + RID1 + CT + SLC1 + EXT1

CdPN: E164N3 (Nat)

CgPN: E164N1 (Nat)

CdPN: 9 + 1 + 314-5550003

CgPN: 431 + 0001

CdPN: 90 + 314-5550003

CgPN: 220 + 0010 + 9 + 431 + 00

CdPN: 314-5550003 (Nat)

CgPN: 212-5550001 (Nat)


IP Phone -> PSTN (Any Non-Emer PSTN Call, CdPN NOA - Yes; CgPN NOA - No)

In this call scenario:

CdPN NOA is set (Yes)

CgPN NOA is not set (No)

IP Phone (Internal Number: SLC1 + EXT1, for example with DDI Number: E164N1) in Location 1 on Unified CM cluster 1 (PSTN Published Number: E164N0, Unified CM ID: CPID1, Location RID: RID1) is making a Non-Emergency call, for example a National (Long-distance) call to E164N3 (Dialed number: PAP1 + NAC1 + E164N3)

Figure E-2 IP Phone -> PSTN (CdPN NOA - Yes; CgPN NOA - No)

Unified CM IN
Unified CM OUT - LGW IN
LGW OUT'

CdPN: PAP1 + NAC1 + E164N3

CgPN: SLC1 + EXT1

CdPN: 90 + E164N3

CgPN: CPID1 + RID1 + CT + SLC1 + EXT1

CdPN: E164N3 (Nat)

CgPN: NAC1 + E164N1 (Unk)

CdPN: 9 + 1 + 314-5550003

CgPN: 431 + 0001

CdPN: 90 + 314-5550003

CgPN: 220 + 0010 + 9 + 431 + 0001

CdPN: 314-5550003 (Nat)

CgPN: 1 + 212-5550001 (Unk)


IP Phone -> PSTN (Any Non-Emer PSTN Call, CdPN NOA - No; CgPN NOA - Yes)

In this call scenario:

CdPN NOA is not set (No)

CgPN NOA is set (Yes)

IP Phone (Internal Number: SLC1 + EXT1, for example with DDI Number: E164N1) in Location 1 on Unified CM cluster 1 (PSTN Published Number: E164N0, Unified CM ID: CPID1, Location RID: RID1) is making a Non-Emergency call, for example a National (Long-distance) call to E164N3 (Dialed number: PAP1 + NAC1 + E164N3)

Figure E-3 IP Phone -> PSTN (CdPN NOA - No; CgPN NOA - Yes)

Unified CM IN
Unified CM OUT - LGW IN
LGW OUT'

CdPN: PAP1 + NAC1 + E164N3

CgPN: SLC1 + EXT1

CdPN: 90 + E164N3

CgPN: CPID1 + RID1 + CT + SLC1 + EXT1

CdPN: NAC1 + E164N3 (Unk)

CgPN: E164N1 (Nat)

CdPN: 9 + 1 + 314-5550003

CgPN: 431 + 0001

CdPN: 90 + 314-5550003

CgPN: 220 + 0010 + 9 + 431 + 0001

CdPN: 1 + 314-5550003 (Unk)

CgPN: 212-5550001 (Nat)


IP Phone -> PSTN (Any Non-Emer PSTN Call, CdPN NOA - No; CgPN NOA - No)

In this call scenario:

CdPN NOA is not set (No)

CgPN NOA is not set (No)

IP Phone (Internal Number: SLC1 + EXT1, for example with DDI Number: E164N1) in Location 1 on Unified CM cluster 1 (PSTN Published Number: E164N0, Unified CM ID: CPID1, Location RID: RID1) is making a Non-Emergency call, for example a National (Long-distance) call to E164N3 (Dialed number: PAP1 + NAC1 + E164N3)

Figure E-4 IP Phone -> PSTN (CdPN NOA - No; CgPN NOA - No)

Unified CM IN
Unified CM OUT - LGW IN
LGW OUT'

CdPN: PAP1 + NAC1 + E164N3

CgPN: SLC1 + EXT1

CdPN: 90 + E164N3

CgPN: CPID1 + RID1 + CT + SLC1 + EXT1

CdPN: NAC1 + E164N3 (Unk)

CgPN: NAC1 + E164N1 (Unk)

CdPN: 9 + 1 + 314-5550003

CgPN: 431 + 0001

CdPN: 90 + 314-5550003

CgPN: 220 + 0010 + 9 + 431 + 0001

CdPN: 1 + 314-5550003 (Unk)

CgPN: 1 + 212-5550001 (Unk)


Non-Emergency Calls (With and Without DDI)

For all of the above calls the CgPN is processed differently depending on whether the line has an E.164 number associated with the internal number. Therefore, following Non-Emergency outgoing PSTN calls are supported:

User line configured with DDI,

User line configured without DDI.

IP Phone (with DDI) -> PSTN (Any non-Emergency PSTN Call)

In this call scenario:

CdPN NOA is for example set (Yes)

CgPN NOA is for example set (Yes)

IP Phone (Internal Number: SLC1 + EXT1, DDI Number: E164N1) in Location 1 on Unified CM cluster 1 (PSTN Published Number: E164N0, Unified CM ID: CPID1, Location RID: RID1) is making a Non-Emergency call, for example a National (Long-distance) call to E164N3 (Dialed number: PAP1 + NAC1 + E164N3)

Figure E-5 IP Phone (with DDI) -> PSTN

Unified CM IN
Unified CM OUT - LGW IN
LGW OUT'

CdPN: PAP1 + NAC1 + E164N3

CgPN: SLC1 + EXT1

CdPN: 90 + E164N3

CgPN: CPID1 + RID1 + 9 + SLC1 + EXT1

CdPN: E164N3 (Nat)

CgPN: E164N1 (Nat)

CdPN: 9 + 1 + 314-5550003

CgPN: 431 + 0001

CdPN: 90 + 314-5550003

CgPN: 220 + 0010 + 9 + 431 + 0001

CdPN: 314-5550003 (Nat)

CgPN: 212-5550001 (Nat)


IP Phone (without DDI) -> PSTN (Any non-Emergency PSTN Call)

In this call scenario:

CdPN NOA is for example set (Yes)

CgPN NOA is for example set (Yes)

IP Phone (Internal Number: SLC1 + EXT1, without DDI Number) in Location 1 on Unified CM cluster 1 (PSTN Published Number: E164N0, Unified CM ID: CPID1, Location RID: RID1) is making a Non-Emergency call, for example a National (Long-distance) call to E164N3 (Dialed number: PAP1 + NAC1 + E164N3)

Figure E-6 IP Phone (without DDI) -> PSTN

Unified CM IN
Unified CM OUT - LGW IN
LGW OUT'

CdPN: PAP1 + NAC1 + E164N3

CgPN: SLC1 + EXT1

CdPN: 90 + E164N3

CgPN: CPID1 + RID1 + CT + SLC1 + EXT1

CdPN: E164N3 (Nat)

CgPN: E164N0 (Nat)

CdPN: 9 + 1 + 314-5550003

CgPN: 431 + 0001

CdPN: 90 + 314-5550003

CgPN: 220 + 0010 + 9 + 431 + 0001

CdPN: 314-5550003 (Nat)

CgPN: 212-5550000 (Nat)


Non-Emergency Calls (CLIR/CLIP)

For all of the above calls the Presentation Indicator is setup differently depending on whether the user has made a call from a location configured as CLIR or CLIP, and whether the user has made a call using the CLIR or CLIP release code. Therefore, following Non-Emergency outgoing PSTN calls are supported:

User dialing from a location configured as CLIR,

User dialing from a location configured as CLIR and using CLIR release code,

User dialing from a location configured as CLIP,

User dialing from a location configured as CLIP and using CLIP release code.

IP Phone (CLIR) -> PSTN (Any non-Emergency PSTN Call)

In this call scenario:

CdPN NOA is for example set (Yes)

CgPN NOA is for example set (Yes)

IP Phone (Internal Number: SLC1 + EXT1, DDI Number: E164N1) in Location 1 configured as LPS1 on Unified CM cluster 1 (PSTN Published Number: E164N0, Unified CM ID: CPID1, Location RID: RID1) is making a Non-Emergency call, for example a National (Long-distance) call to E164N3 (Dialed number: PAP1 + NAC1 + E164N3)

Figure E-7 IP Phone (CLIR) -> PSTN

Unified CM IN
Unified CM OUT - LGW IN
LGW OUT'

CdPN: PAP1 + NAC1 + E164N3

CgPN: SLC1 + EXT1 (CLIR)

CdPN: 90 + E164N3 (PI LPS1)

CgPN: CPID1 + RID1 + CT + SLC1 + EXT1

CdPN: E164N3 (Nat) (PI LPS1)

CgPN: E164N1 (Nat)

CdPN: 9 + 1 + 314-5550003

CgPN: 431 + 0001

CdPN: 90 + 314-5550003 (PI restricted)

CgPN: 220 + 0010 + 9 + 431 + 0001

CdPN: 314-5550003 (Nat) (PI restricted)

CgPN: 212-5550001 (Nat)


IP Phone (CLIR Release) -> PSTN (Any non-Emergency PSTN Call)

In this call scenario:

CdPN NOA is for example set (Yes)

CgPN NOA is for example set (Yes)

IP Phone (Internal Number: SLC1 + EXT1, DDI Number: E164N1) in Location 1 configured as LPS1 on Unified CM cluster 1 (PSTN Published Number: E164N0, Unified CM ID: CPID1, Location RID: RID1) is making a Non-Emergency call, for example a National (Long-distance) call to E164N3 and using CCRC1 (Dialed number: PAP1 + CCRC1 + NAC1 + E164N3)

Figure E-8 IP Phone (CLIR Release) -> PSTN

Unified CM IN
Unified CM OUT - LGW IN
LGW OUT'

CdPN: PAP1 + CCRC1 + NAC1 + E164N3

CgPN: SLC1 + EXT1 (CLIR)

CdPN: 90 + E164N3 (PI LPS2)

CgPN: CPID1 + RID1 + CT + SLC1 + EXT1

CdPN: E164N3 (Nat) (PI LPS2)

CgPN: E164N1 (Nat)

CdPN: 9 + *82 + 1 + 314-5550003

CgPN: 431 + 0001

CdPN: 90 + 314-5550003 (PI allowed)

CgPN: 220 + 0010 + 9 + 431 + 0001

CdPN: 314-5550003 (Nat) (PI allowed)

CgPN: 212-5550001 (Nat)


IP Phone (CLIP) -> PSTN (Any non-Emergency PSTN Call)

In this call scenario:

CdPN NOA is for example set (Yes)

CgPN NOA is for example set (Yes)

IP Phone (Internal Number: SLC1 + EXT1, DDI Number: E164N1) in Location 1 configured as LPS2 on Unified CM cluster 1 (PSTN Published Number: E164N0, Unified CM ID: CPID1, Location RID: RID1) is making a Non-Emergency call, for example a National (Long-distance) call to E164N3 (Dialed number: PAP1 + NAC1 + E164N3)

Figure E-9 IP Phone (CLIP) -> PSTN

Unified CM IN
Unified CM OUT - LGW IN
LGW OUT'

CdPN: PAP1 + NAC1 + E164N3

CgPN: SLC1 + EXT1 (CLIR)

CdPN: 90 + E164N3 (PI LPS2)

CgPN: CPID1 + RID1 + CT + SLC1 + EXT1

CdPN: E164N3 (Nat) (PI LPS2)

CgPN: E164N1 (Nat)

CdPN: 9 + 1 + 314-5550003

CgPN: 431 + 0001

CdPN: 90 + 314-5550003 (PI allowed)

CgPN: 220 + 0010 + 9 + 431 + 0001

CdPN: 314-5550003 (Nat) (PI allowed)

CgPN: 212-5550001 (Nat)


IP Phone (CLIP Release) -> PSTN (Any non-Emergency PSTN Call)

In this call scenario:

CdPN NOA is for example set (Yes)

CgPN NOA is for example set (Yes)

IP Phone (Internal Number: SLC1 + EXT1, DDI Number: E164N1) in Location 1 configured as LPS2 on Unified CM cluster 1 (PSTN Published Number: E164N0, Unified CM ID: CPID1, Location RID: RID1) is making a Non-Emergency call, for example a National (Long-distance) call to E164N3 and using CCRC2 (Dialed number: PAP1 + CCRC2 + NAC1 + E164N3)

Figure E-10 IP Phone (CLIP Release) -> PSTN

Unified CM IN
Unified CM OUT - LGW IN
LGW OUT'

CdPN: PAP1 + CCRC2 + NAC1 + E164N3

CgPN: SLC1 + EXT1 (CLIR)

CdPN: 90 + E164N3 (PI LPS1)

CgPN: CPID1 + RID1 + CT + SLC1 + EXT1

CdPN: E164N3 (Nat) (PI LPS1)

CgPN: E164N1 (Nat)

CdPN: 9 + *67 + 1 + 314-5550003

CgPN: 431 + 0001

CdPN: 90 + 314-5550003 (PI restricted)

CgPN: 220 + 0010 + 9 + 431 + 0001

CdPN: 314-5550003 (Nat) (PI restricted)

CgPN: 212-5550001 (Nat)


Non-Emergency Calls (Nat, Int, Premium, Service, Free, Loc)

Following Non-Emergency outgoing PSTN calls are supported:

National,

International,

Premium,

Service,

Free Phone,

Local.

IP Phone -> PSTN (National Call)

In this call scenario:

CdPN NOA is for example set (Yes)

CgPN NOA is for example set (Yes)

IP Phone (Internal Number: SLC1 + EXT1, DDI Number: E164N1) in Location 1 on Unified CM cluster 1 (PSTN Published Number: E164N0, Unified CM ID: CPID1, Location RID: RID1) is making a National (Long-distance) call to E164N3 (Dialed number: PAP1 + NAC1 + E164N3)

Figure E-11 IP Phone -> PSTN (National Call)

Unified CM IN
Unified CM OUT - LGW IN
LGW OUT'

CdPN: PAP1 + NAC1 + E164N3

CgPN: SLC1 + EXT1

CdPN: 90 + E164N3

CgPN: CPID1 + RID1 + CT + SLC1 + EXT1

CdPN: E164N3 (Nat)

CgPN: E164N1 (Nat)

CdPN: 9 + 1 + 314-5550003

CgPN: 431 + 0001

CdPN: 90 + 314-5550003

CgPN: 220 + 0010 + 9 + 431 + 0001

CdPN: 314-5550003 (Nat)

CgPN: 212-5550001 (Nat)


IP Phone -> PSTN (International Call)

In this call scenario:

CdPN NOA is for example set (Yes)

CgPN NOA is for example set (Yes)

IP Phone (Internal Number: SLC1 + EXT1, DDI Number: E164N1) in Location 1 on Unified CM cluster 1 (PSTN Published Number: E164N0, Unified CM ID: CPID1, Location RID: RID1) is making an International call to E164I5 (Dialed number: PAP1 + IAC1 + E164I5)

Figure E-12 IP Phone -> PSTN (International Call)

Unified CM IN
Unified CM OUT - LGW IN
LGW OUT'

CdPN: PAP1 + IAC1 + E164I5

CgPN: SLC1 + EXT1

CdPN: 900 + E164I5

CgPN: CPID1 + RID1 + CT + SLC1 + EXT1

CdPN: E164I5 (Int)

CgPN: E164N1 (Nat)

CdPN: 9 + 011 + 44-1632-123456

CgPN: 431 + 0001

CdPN: 900 + 44-1632-123456

CgPN: 220 + 0010 + 9 + 431 + 0001

CdPN: 44-1632-123456 (Int)

CgPN: 212-5550001 (Nat)


IP Phone -> PSTN (Premium Call)

In this call scenario:

CdPN NOA is for example set (Yes)

CgPN NOA is for example set (Yes)

IP Phone (Internal Number: SLC1 + EXT1, DDI Number: E164N1) in Location 1 on Unified CM cluster 1 (PSTN Published Number: E164N0, Unified CM ID: CPID1, Location RID: RID1) is making a Premium call to PREM (Dialed number: PAP1 + NAC1 + PREM)

Figure E-13 IP Phone -> PSTN (Premium Call)

Unified CM IN
Unified CM OUT - LGW IN
LGW OUT'

CdPN: PAP1 + NAC1 + PREM

CgPN: SLC1 + EXT1

CdPN: 90 + PREM

CgPN: CPID1 + RID1 + CT + SLC1 + EXT1

CdPN: PREM (Nat)

CgPN: E164N1 (Nat)

CdPN: 9 + 1 + 900-NXXXXXX

CgPN: 431 + 0001

CdPN: 90 + 900-NXXXXXX

CgPN: 220 + 0010 + 9 + 431 + 0001

CdPN: 900-NXXXXXX (Nat)

CgPN: 212-5550001 (Nat)


IP Phone -> PSTN (Service Call)

In this call scenario:

CdPN NOA is for example set (Yes)

CgPN NOA is for example set (Yes)

IP Phone (Internal Number: SLC1 + EXT1, DDI Number: E164N1) in Location 1 on Unified CM cluster 1 (PSTN Published Number: E164N0, Unified CM ID: CPID1, Location RID: RID1) is making a Service call to N11S (Dialed number: PAP1 + N11S)

Figure E-14 IP Phone -> PSTN (Service Call)

Unified CM IN
Unified CM OUT - LGW IN
LGW OUT'

CdPN: PAP1 + N11S

CgPN: SLC1 + EXT1

CdPN: 9090000 + N11S

CgPN: CPID1 + RID1 + CT + SLC1 + EXT1

CdPN: N11S (Unk)

CgPN: E164N1 (Nat)

CdPN: 9 + 411

CgPN: 431 + 0001

CdPN: 9090000 + 411

CgPN: 220 + 0010 + 9 + 431 + 0001

CdPN: 411 (Unk)

CgPN: 212-5550001 (Nat)


IP Phone -> PSTN (Toll-free Call)

In this call scenario:

CdPN NOA is for example set (Yes)

CgPN NOA is for example set (Yes)

IP Phone (Internal Number: SLC1 + EXT1, DDI Number: E164N1) in Location 1 on Unified CM cluster 1 (PSTN Published Number: E164N0, Unified CM ID: CPID1, Location RID: RID1) is making a Toll-free call to FREE (Dialed number: PAP1 + NAC1 + FREE)

Figure E-15 IP Phone -> PSTN (Toll-free Call)

Unified CM IN
Unified CM OUT - LGW IN
LGW OUT'

CdPN: PAP1 + NAC1 + FREE

CgPN: SLC1 + EXT1

CdPN: 90 + FREE

CgPN: CPID1 + RID1 + CT + SLC1 + EXT1

CdPN: FREE (Nat)

CgPN: E164N1 (Nat)

CdPN: 9 + 1 + 800-NXXXXXX

CgPN: 431 + 0001

CdPN: 90 + 800-NXXXXXX

CgPN: 220 + 0010 + 9 + 431 + 0001

CdPN: 800-NXXXXXX (Nat)

CgPN: 212-5550001 (Nat)


IP Phone -> PSTN (7-digit Local Call, send NDC)

In this call scenario:

LGW Trunk is configured to set the NDC for Local Calls

CdPN NOA is for example set (Yes)

CgPN NOA is for example set (Yes)

IP Phone (Internal Number: SLC2 + EXT1, DDI Number: NDC3 + SN3) in Location 2 on Unified CM cluster 1 (PSTN Published Number: E164N0, Unified CM ID: CPID1, Location RID: RID2) is making a 7-digit local call to SN4 (Dialed number: PAP1 + SN4)

Figure E-16 IP Phone -> PSTN (7-digit Local Call, send NDC)

Unified CM IN
Unified CM OUT - LGW IN
LGW OUT'

CdPN: PAP1 + SN4

CgPN: SLC2 + EXT1

CdPN: 90 + NDC3 + SN4

CgPN: CPID1 + RID2 + CT + SLC2 + EXT1

CdPN: NDC3 + SN4 (Sub)

CgPN: NDC3 + SN3 (Sub)

CdPN: 9 + 5550004

CgPN: 432 + 0001

CdPN: 90 + 314 + 5550004

CgPN: 220 + 0100 + 9 + 432 + 0001

CdPN: 314 + 5550004 (Sub)

CgPN: 314 + 5550003 (Sub)


IP Phone -> PSTN (7-digit Local Call, don't send NDC)

In this call scenario:

LGW Trunk is configured not to set the NDC for Local Calls

CdPN NOA is for example set (Yes)

CgPN NOA is for example set (Yes)

IP Phone (Internal Number: SLC2 + EXT1, DDI Number: NDC3 + SN3) in Location 2 on Unified CM cluster 1 (PSTN Published Number: E164N0, Unified CM ID: CPID1, Location RID: RID2) is making a 7-digit local call to SN4 (Dialed number: PAP1 + SN4)

Figure E-17 IP Phone -> PSTN (7-digit Local Call, don't send NDC)

Unified CM IN
Unified CM OUT - LGW IN
LGW OUT'

CdPN: PAP1 + SN4

CgPN: SLC2 + EXT1

CdPN: 90 + NDC3 + SN4

CgPN: CPID1 + RID2 + CT + SLC2 + EXT1

CdPN: SN4 (Sub)

CgPN: SN3 (Sub)

CdPN: 9 + 5550004

CgPN: 432 + 0001

CdPN: 90 + 314 + 5550004

CgPN: 220 + 0100 + 5 + 432 + 0001

CdPN: 5550004 (Sub)

CgPN: 5550003 (Sub)


IP Phone -> PSTN (10-digit Local Call)

In this call scenario:

CdPN NOA is for example set (Yes)

CgPN NOA is for example set (Yes)

IP Phone (Internal Number: SLC1 + EXT1, DDI Number: NDC1 + SN1) in Location 1 on Unified CM cluster 1 (PSTN Published Number: E164N0, Unified CM ID: CPID1, Location RID: RID1) is making a 10-digit local call to NDC1 + SN2 (Dialed number: PAP1 + NDC1 + SN2)

Figure E-18 IP Phone -> PSTN (10-digit Local Call))

Unified CM IN
Unified CM OUT - LGW IN
LGW OUT'

CdPN: PAP1 + NDC1 + SN2

CgPN: SLC1 + EXT1

CdPN: 90 + NDC1 + SN2

CgPN: CPID1 + RID1 + CT + SLC1 + EXT1

CdPN: NDC1 + SN2 (Sub)

CgPN: NDC1 + SN1 (Sub)

CdPN: 9 + 212 + 5550002

CgPN: 431 + 0001

CCdPN: 90 + 212+ 5550002

CgPN: 220 + 0010 + 9 + 431 + 0001

CdPN: 212 + 5550002 (Sub)

CgPN: 212 + 5550001 (Sub)


IP Phone -> PSTN (11-digit Local Call)

In this call scenario:

CdPN NOA is for example set (Yes)

CgPN NOA is for example set (Yes)

IP Phone (Internal Number: SLC1 + EXT1, DDI Number: NDC1 + SN1) in Location 1 on Unified CM cluster 1 (PSTN Published Number: E164N0, Unified CM ID: CPID1, Location RID: RID1) is making a 11-digit local call to NDC1 + SN2 (Dialed number: PAP1 + NDC1 + SN2)

Figure E-19 IP Phone -> PSTN (11-digit Local Call)

Unified CM IN
Unified CM OUT - LGW IN
LGW OUT'

CdPN: PAP1 + NAC1 + NDC1 + SN2

CgPN: SLC1 + EXT1

CdPN: 90 + NDC1 + SN2

CgPN: CPID1 + RID1 + CT + SLC1 + EXT1

CdPN: NDC1 + SN2 (Sub)

CgPN: NDC1 + SN1 (Sub)

CdPN: 9 + 1 + 212 + 5550002

CgPN: 431 + 0001

CdPN: 90 + 212+ 5550002

CgPN: 220 + 0010 + 9 + 431 + 0001

CdPN: 212 + 5550002 (Sub)

CgPN: 212 + 5550001 (Sub)


IP Phone -> IntraSite -> IP Phone -> Call Forward -> PSTN

In this call scenario:

CdPN NOA is for example set (Yes)

CgPN NOA is for example set (Yes)

IP Phone 1 (Internal Number: SLC1 + EXT1, DDI Number: E164N1)) is making an Intra-site call to IP Phone 2 (Internal Number: SLC1 + EXT2, DDI Number: E164N2) both in Location 1 on Unified CM cluster 1 (PSTN Published Number: E164N0, Unified CM ID: CPID1, Location RID: RID1. IP Phone 2 has CFA set to E164N3


Note IP Phone > IntraSite > IP Phone call processing is not shown since there is no difference if Local PSTN Access is used


Figure E-20 IP Phone -> IntraSite -> IP Phone -> Call Forward -> PSTN)

Unified CM IN
Unified CM OUT - LGW IN
LGW OUT'

CdPN: PAP1 + NAC1 + E164N3

CgPN: EXT1

RdN: SLC1 + EXT2

CdPN: 90 + E164N3

CgPN: CPID1 + RID1 + CT + SLC1 + EXT1

RdN: SLC1 + EXT2

CdPN: E164N3 (Nat)

CgPN: E164N0 (Nat)

CdPN: 9 + 1 + 314-5550003

CgPN: 0001

RdN: 431 + 0002

CdPN: 90 + 314-5550003

CgPN: 220 + 0010 + 5 + 431 + 0001

RdN: 431 + 0002

CdPN: 314-5550003 (Nat)

CgPN: 212-5550000 (Nat)


IP Phone -> InterSite -> IP Phone -> Call Forward -> PSTN

In this call scenario:

CdPN NOA is for example set (Yes)

CgPN NOA is for example set (Yes)

IP Phone 1 (Internal Number: SLC1 + EXT1, DDI Number: E164N1)) in Location 1 on Unified CM cluster 1 (PSTN Published Number: E164N0, Unified CM ID: CPID1, Location RID: RID1 is making an Inter-site call to IP Phone 2 (Internal Number: SLC2 + EXT1, DDI Number: E164N3) in Location 2 on Unified CM cluster 1 (PSTN Published Number: E164N07, Unified CM ID: CPID1, Location RID: RID2. IP Phone 2 has CFA set to E164N2


Note IP Phone > InterSite > IP Phone call processing is not shown since there is no difference if Local PSTN Access is used


Figure E-21 IP Phone -> InterSite -> IP Phone -> Call Forward -> PSTN

Unified CM IN
Unified CM OUT - LGW IN
LGW OUT'

CdPN: PAP1 + NAC1 + E164N2

CgPN: ISP + SLC1 + EXT1

RdN: SLC2 + EXT1

CdPN: 90 + E164N2

CgPN: CPID1 + RID2 + CT + SLC1 + EXT1

RdN: SLC2 + EXT1

CdPN: E164N2 (Nat)

CgPN: E164N07 (Nat)

CdPN: 9 + 1 + 646-5550002

CgPN: 8 + SLC1 + 0001

RdN: 432 + 0001

CdPN: 90 + 646-5550002

CgPN: 220 + 0100 + 5 + 431 + 0001

RdN: 432 + 0001

CdPN: 646-5550002 (Nat)

CgPN: 314-5550000 (Nat)


PSTN -> IP Phone -> Call Forward -> PSTN

In this call scenario:

CdPN NOA is for example set (Yes)

CgPN NOA is for example set (Yes)

PSTN user (E.164 number: PSTN) is making a call to IP Phone (Internal Number: SLC1 + EXT1, DDI Number: E164N1)) in Location 1 on Unified CM cluster 1 (PSTN Published Number: E164N0, Unified CM ID: CPID1, Location RID: RID1. IP Phone has CFA set to E164N3


Note PSTN > IP Phone call processing is not shown since as it is described in the next section


Figure E-22 IPSNT -> IP Phone -> Call Forward -> PSTN

Unified CM IN
Unified CM OUT - LGW IN
LGW OUT'

CdPN: PAP1 + NAC1 + E164N3

CgPN: PAP1 + NAC1 + PSTN

RdN: SLC1 + EXT1

CdPN: 90 + E164N3

CgPN: CPID1 + RID1 + CT + PAP1 + NAC1 + PSTN

RdN: SLC1 + EXT2

CdPN: E164N3 (Nat)

CgPN: E164N0 (Nat)

CdPN: 9 + 1 + 314-5550003

CgPN: 9 + 1 + 214-5551234

RdN: 431 + 0001

CdPN: 90 + 314-5550003

CgPN: 220 + 0010 + 5 + 9 + 1 + 214-5551234

RdN: 431 + 0001

CdPN: 314-5550003 (Nat)

CgPN: 212-5550000 (Nat)


Emergency calls

For outgoing Emergency calls:

If the location is not configured to use the "Cisco Emergency Responder" or "DDI for Emergency" feature, the CgPN will always be replaced with the Location Emergency Published Number.

If the location is configured to use the "Cisco Emergency Responder" feature, the CgPN number is modified to the Emergency Location Identification Number (ELIN).

If the location is configured to use the "DDI for Emergency" feature, the CgPN will be replaced with an E.164 number of the line which originated the call (if the line is associated with an E.164 number) or with the Location Emergency Published Number (if the line is not associated with an E.164 number).

Therefore, following Emergency outgoing PSTN calls are supported:

IP Phone -> PSTN (Emergency Call, Default handling),

IP Phone -> PSTN (Emergency Call, Cisco ER configured),

IP Phone (with DDI) -> PSTN (Emergency Call, "DDI for Emergency" enabled),

IP Phone (without DDI) -> PSTN (Emergency Call, "DDI for Emergency" enabled)

For all of the above calls the Presentation Indicator is not setup differently regardless of whether the user has made a call from a location configured as CLIR or CLIP, and whether the user has made a call using the CLIR or CLIP release code.

IP Phone -> PSTN (Emergency Call, Default handling)

In this call scenario:

CdPN NOA is for example set (Yes)

CgPN NOA is for example set (Yes)

IP Phone (Internal Number: SLC1 + EXT1, for example with DDI Number: E164N1) in Location 1 on Unified CM cluster 1 (PSTN Published Number: E164N0, Unified CM ID: CPID1, Location RID: RID1, Default Emergency Call Handling) is making an Emergency call to EMER (Dialed number: EMER)

Figure E-23 IP Phone -> PSTN (Emergency Call, Default handling)

Unified CM IN
Unified CM OUT - LGW IN
LGW OUT'

CdPN: EMER

CgPN: SLC1 + EXT1

CdPN: 9 + EMER

CgPN: CPID1 + RID1 + CT + SLC1 + EXT1

CdPN: EMER (Unk)

CgPN: E164N0 (Nat)

CdPN: 911

CgPN: 431 + 0001

CdPN: 9 + 911

CgPN: 220 + 0010 + 4 + 431 + 0001

CdPN: 911 (Unk)

CgPN: 212-5550000 (Nat)


IP Phone -> PSTN (Emergency Call, Cisco ER configured)

In this call scenario:

CdPN NOA is for example set (Yes)

CgPN NOA is for example set (Yes)

IP Phone (Internal Number: SLC1 + EXT1, for example with DDI Number: E164N1) in Location 1 on Unified CM cluster 1 (PSTN Published Number: E164N0, Unified CM ID: CPID1, Location RID: RID1, Cisco ER Configured) is making an Emergency call to EMER (Dialed number: EMER). IP Phone is for example in ERL1 (configured with ELIN1).

Figure E-24 IP Phone -> PSTN (Emergency Call, Cisco ER configured)

Unified CM IN
Unified CM OUT - CER IN
CER OUT - Unified CM IN

CdPN: EMER

CgPN: SLC1 + EXT1

CdPN: EMER

CgPN: SLC1 + EXT1

CdPN: CERID + ELIN1 + EMER

CgPN: SLC1 + EXT1

CdPN: 911

CgPN: 431 + 0001

CdPN: 9 + 911

CgPN: 431 + 0001

CdPN: 1 + 212-9110000 + 911

CgPN: 431 + 0001

Unified CM IN
Unified CM OUT - LGW IN
LGW OUT

CdPN: CERID + ELIN1 + EMER

CgPN: SLC1 + EXT1

CdPN: 9 + EMER

CgPN: CPID1 + RID1 + CT + ELIN1

CdPN: EMER (Unk)

CgPN: ELIN1 (Nat)

CdPN: 1 + 212-9110000 + 911

CgPN: 431 + 0001

CdPN: 9 + 911

CgPN: 220 + 0010 + 4 + 212-9110000

CdPN: 911 (Unk)

CgPN: 212-9110000 (Nat)


IP Phone (with DDI) -> PSTN (Emergency Call, "DDI for Emergency" enabled)

In this call scenario:

CdPN NOA is for example set (Yes)

CgPN NOA is for example set (Yes)

IP Phone (Internal Number: SLC1 + EXT1, with DDI Number: E164N1) in Location 1 on Unified CM cluster 1 (PSTN Published Number: E164N0, Unified CM ID: CPID1, Location RID: RID1, "DDI for Emergency" enabled) is making an Emergency call to EMER (Dialed number: EMER)

Figure E-25 IP Phone (with DDI) -> PSTN (Emergency Call, "DDI for Emergency" enabled)

Unified CM IN
Unified CM OUT - LGW IN
LGW OUT'

CdPN: EMER

CgPN: SLC1 + EXT1

CdPN: 9 + EMER

CgPN: CPID1 + RID1 + CT + SLC1 + EXT1

CdPN: EMER (Unk)

CgPN: E164N1 (Nat)

CdPN: 911

CgPN: 431 + 0001

CdPN: 9 + 911

CgPN: 220 + 0010 + 4 + 431 + 0001

CdPN: 911 (Unk)

CgPN: 212-5550001 (Nat)


IP Phone (with DDI) -> PSTN (Emergency Call, "DDI for Emergency" enabled)

In this call scenario:

CdPN NOA is for example set (Yes)

CgPN NOA is for example set (Yes)

IP Phone (Internal Number: SLC1 + EXT1, with DDI Number: E164N1) in Location 1 on Unified CM cluster 1 (PSTN Published Number: E164N0, Unified CM ID: CPID1, Location RID: RID1, "DDI for Emergency" enabled) is making an Emergency call to EMER (Dialed number: EMER)

Figure E-26 IP Phone (with DDI) -> PSTN (Emergency Call, "DDI for Emergency" enabled)

Unified CM IN
Unified CM OUT - LGW IN
LGW OUT'

CdPN: EMER

CgPN: SLC1 + EXT1

CdPN: 9 + EMER

CgPN: CPID1 + RID1 + CT + SLC1 + EXT1

CdPN: EMER (Unk)

CgPN: E164N1 (Nat)

CdPN: 911

CgPN: 431 + 0001

CdPN: 9 + 911

CgPN: 220 + 0010 + 4 + 431 + 0001

CdPN: 911 (Unk)

CgPN: 212-5550001 (Nat)


IP Phone (without DDI) -> PSTN (Emergency Call, "DDI for Emergency" enabled)

In this call scenario:

CdPN NOA is for example set (Yes)

CgPN NOA is for example set (Yes)

IP Phone (Internal Number: SLC1 + EXT1, without DDI Number) in Location 1 on Unified CM cluster 1 (PSTN Published Number: E164N0, Unified CM ID: CPID1, Location RID: RID1, "DDI for Emergency" enabled) is making an Emergency call to EMER (Dialed number: EMER)

Figure E-27 IP Phone (without DDI) -> PSTN (Emergency Call, "DDI for Emergency" enabled)

Unified CM IN
Unified CM OUT - LGW IN
LGW OUT'

CdPN: EMER

CgPN: SLC1 + EXT1

CdPN: 9 + EMER

CgPN: CPID1 + RID1 + CT + SLC1 + EXT1

CdPN: EMER (Unk)

CgPN: E164N0 (Nat)

CdPN: 911

CgPN: 431 + 0001

CdPN: 9 + 911

CgPN: 220 + 0010 + 4 + 431 + 0001

CdPN: 911 (Unk)

CgPN: 212-5550000 (Nat)


Incoming PSTN Calls

The supported Incoming PSTN calls as follows:

PSTN (National Call) -> IP Phone

PSTN (International Call) -> IP Phone

PSTN (Emergency, CER PSAP Callback) -> IP Phone

PSTN (7-digit Local Call, receive NDC) -> IP Phone

PSTN (7-digit Local Call, no NDC) -> IP Phone

PSTN (10-digit Local Call) -> IP Phone

PSTN -> Voicemail

PSTN -> IP Phone -> CF IntraSite -> IP Phone

PSTN -> IP Phone -> CF InterSite -> IP Phone

PSTN (National Call) -> IP Phone

In this call scenario:

CdPN NOA is for example set (Yes)

CgPN NOA is for example set (Yes)

PSTN user (E.164 number: PSTN) is making a call to IP Phone (Internal Number: SLC1 + EXT1, DDI Number: E164N1)) in Location 1 on Unified CM cluster 1 (PSTN Published Number: E164N0, Unified CM ID: CPID1, Location RID: RID1.

Figure E-28 PSTN (National Call) -> IP Phone

LGW IN
LGW OUT - Unified CM IN
Unified CM OUT

CdPN: E164N1 (Nat)

CgPN: PSTN (Nat)

CdPN: CPID1 + RID1 + SLC1 + EXT1

CgPN: PAP1 + NAC1 + PSTN

CdPN: SLC1 + EXT1

CgPN: PAP1 + NAC1 + PSTN

CdPN: 212-5550001 (Nat)

CgPN: 214-5551234 (Nat)

CdPN: 220 + 0010 + 431 + 0001

CgPN: 9 + 1 + 214-5551234

CdPN: 431 + 0001

CgPN: 9 + 1 + 214-5551234


PSTN (International Call) -> IP Phone

In this call scenario:

CdPN NOA is for example set (Yes)

CgPN NOA is for example set (Yes)

PSTN user in the UK (E.164 number: E164I5) is making a call to IP Phone (Internal Number: SLC1 + EXT1, DDI Number: E164N1)) in Location 1 on Unified CM cluster 1 in US (PSTN Published Number: E164N0, Unified CM ID: CPID1, Location RID: RID1.

Figure E-29 PSTN (International Call) -> IP Phone

LGW IN
LGW OUT - Unified CM IN
Unified CM OUT

CdPN: E164N1 (Nat)

CgPN: E164I5 (Int)

CdPN: CPID1 + RID1 + SLC1 + EXT1

CgPN: PAP1 + IAC1 + E164I5

CdPN: SLC1 + EXT1

CgPN: PAP1 + IAC1 + E164I5

CdPN: 212-5550001 (Nat)

CgPN: 44-1632-123456 (Int)

CdPN: 220 + 0010 + 431 + 0001

CgPN: 9 + 011 + 44-1632-123456

CdPN: 431 + 0001

CgPN: 9 + 011 + 44-1632-123456


PSTN (Emergency, CER PSAP Callback) -> IP Phone

In this call scenario:

CdPN NOA is for example set (Yes)

CgPN NOA is for example set (Yes)

PSAP Operator is making a call-back to an Emergency caller (the CgPN delivered to the PSAP operator was ELIN1). The Emergency call was made to EMER from an IP Phone (Internal Number: SLC1 + EXT1, for example with DDI Number: E164N1) in Location 1 on Unified CM cluster 1 (PSTN Published Number: E164N0, Unified CM ID: CPID1, Location RID: RID1, Cisco ER Configured) IP Phone is in ERL1 (configured with ELIN1, which is associated with CPID1 + RID1 + SLCE + EXTE).

Figure E-30 PSTN (Emergency, CER PSAP CallBack) -> IP Phone

LGW IN
LGW OUT - Unified CM IN
Unified CM OUT

CdPN: ELIN1 (Nat)

CgPN: PSAP

CdPN: CPID1 + # + RID1 + SLCE + EXTE

CgPN: PAP1 + NAC1 + PSAP

CdPN: 913 + ELIN1

CgPN: PAP1 + NAC1 + PSAP

CdPN: 212-9110000

CgPN: PSAP

CdPN: 220 + # + 0010 + 431 + 0911

CgPN: 9 + 1 + PSAP

CdPN: 913 + 212-9110000

CgPN: 9 + 1 + PSAP

CER IN
CER OUT - Unified CM IN
Unified CM OUT

CdPN: 913 + ELIN1

CgPN: PAP1 + NAC1 + PSAP

CdPN: SLC1 + EXT1

CgPN: PAP1 + NAC1 + PSAP

CdPN: SLC1 + EXT1

CgPN: PAP1 + NAC1 + PSAP

CdPN: 913 + 212-9110000

CgPN: 9 + 1 + PSAP

CdPN: 431 + 0001

CgPN: 9 + 1 + PSAP

CdPN: 431 + 0001

CgPN: 9 + 1 + PSAP


PSTN (7-digit Local Call, receive NDC) -> IP Phone

In this call scenario:

The CgPN and CdPN is received with the NDC

CdPN NOA is for example set (Yes)

CgPN NOA is for example set (Yes)

PSTN User (E.164 number NDC3 + SN4) is making a call to IP Phone (Internal Number: SLC2 + EXT1, DDI Number: NDC3 + SN3) in Location 2 on Unified CM cluster 1 (PSTN Published Number: E164N0, Unified CM ID: CPID1, Location RID: RID2)

Figure E-31 PSTN (7-digit Local Call, receive NDC) -> IP Phone

LGW IN
LGW OUT - Unified CM IN
Unified CM OUT

CdPN: NDC3 + SN3 (Sub)

CgPN: NDC3 + SN4 (Sub)

CdPN: CPID1 + RID2 + SLC2 + EXT1

CgPN: PAP1 + NDC3 + SN4

CdPN: SLC2 + EXT1

CgPN: PAP1 + NDC3 + SN4

CdPN: 314 + 5550003 (Sub)

CgPN: 314 + 5550004 (Sub)

CdPN: 220 + 0100 + 432 + 0001

CgPN: 9 + 314 + 5550004

CdPN: 432 + 0001

CgPN: 9 + 314 + 5550004


PSTN (7-digit Local Call, no NDC) -> IP Phone

In this call scenario:

The CgPN and CdPN is received without the NDC

CdPN NOA is for example set (Yes)

CgPN NOA is for example set (Yes)

PSTN User (E.164 number NDC3 + SN4) is making a call to IP Phone (Internal Number: SLC2 + EXT1, DDI Number: NDC3 + SN3) in Location 2 on Unified CM cluster 1 (PSTN Published Number: E164N0, Unified CM ID: CPID1, Location RID: RID2)

Figure E-32 PSTN (7-digit Local Call, no NDC) -> IP Phone

LGW IN
LGW OUT - Unified CM IN
Unified CM OUT

CdPN: SN3 (Sub)

CgPN: SN4 (Sub)

CdPN: CPID1 + RID2 + SLC2 + EXT1

CgPN: PAP1 + SN4

CdPN: SLC2 + EXT1

CgPN: PAP1 + SN4

CdPN: 5550003 (Sub)

CgPN: 5550004 (Sub)

CdPN: 220 + 0100 + 432 + 0001

CgPN: 9 + 5550004

CdPN: 432 + 0001

CgPN: 9 + 5550004


PSTN (10-digit Local Call) -> IP Phone

In this call scenario:

CdPN NOA is for example set (Yes)

CgPN NOA is for example set (Yes)

PSTN User (E.164 number NDC1 + SN2) is making a call to IP Phone (Internal Number: SLC1 + EXT1, DDI Number: NDC1 + SN1) in Location 1 on Unified CM cluster 1 (PSTN Published Number: E164N0, Unified CM ID: CPID1, Location RID: RID1).

Figure E-33 PSTN (10-digit Local Call) -> IP Phone

Unified CM IN
Unified CM OUT - LGW IN
LGW OUT

CdPN: NDC1 + SN1 (Sub)

CgPN: NDC1 + SN2 (Sub)

CdPN: CPID1 + RID1 + SLC1 + EXT1

CgPN: PAP1 + NDC1 + SN2

CdPN: SLC1 + EXT1

CgPN: PAP1 + NDC1 + SN2

CdPN: 212 + 5550001 (Sub)

CgPN: 212 + 5550002 (Sub)

CdPN: 220 + 0010 + 431 + 0001

CgPN: 9 + 212 + 5550002

CdPN: 431 + 0001

CgPN: 9 + 212 + 5550002


PSTN -> Voicemail

In this call scenario:

CdPN NOA is for example set (Yes)

CgPN NOA is for example set (Yes)

PSTN user (E.164 number: PSTN) wants to check his Voicemail (Voicemail ID: VMCPID, VoiceMail RID: VMRID, Voicemail Pilot SLC: VMSLC, VoiceMail Pilot Ext: VMEXT, Voicemail DDI Number: E164NVM). The LGW is configured in Location 1 on Unified CM cluster 1 (Unified CM ID: CPID1, Location RID: RID1.

Figure E-34 PSTN -> Voicemail

LGW IN
LGW OUT - Unified CM IN

CdPN: E164NVM (Nat)

CgPN: PSTN (Nat)

CdPN: VMCPID + VMRID + VMSLC + VMEXT

CgPN: VMCPID + #1# + PAP1 + NAC1 + PSTN

CdPN: 212-5558888 (Nat)

CgPN: 212-5551234 (Nat)

Unified CM OUT' PGW IN

CdPN: VMCPID + VMRID + VMSLC + VMEXT

CgPN: VMCPID + #1# + PAP1 + NAC1 + PSTN

CdPN: 300 + 0100 + 200 + 0000

CgPN: 300 + #1# + 9 + 1 + 214-5551234

CdPN: 300 + 0100 + 200 + 0000

CgPN: 300 + #1# + 9 + 1 + 214-5551234

PGW OUT ' Movius IN

CdPN: VMCPID + VMRID + VMSLC + VMEXT

CgPN: PAP1 + NAC1 + PSTN

CdPN: 300 + 0100 + 200 + 0000

CgPN: 9 + 1 + 214-5551234


PSTN -> IP Phone -> CF IntraSite -> IP Phone

In this call scenario the first call leg PSTN > IP Phone has already been described in the above sections. For the second call leg (IP Phone -> CF IntraSite -> IP Phone) there is no difference whether the call arrived via Local or Central PSTN access, since the CgPN will be the same and is therefore not covered in this document.

PSTN -> IP Phone -> CF InterSite -> IP Phone

In this call scenario the first call leg (PSTN > IP Phone) has already been described in the above sections. For the second call leg (IP Phone > CF IntraSite > IP Phone) there is no difference whether the call arrived via Local or Central PSTN access, since the CgPN will be the same and is therefore not covered in this document.

The following abbrevations are used in this chapter

Abbrevations
Expansions

CC

Country Code. CC1 (1) - for US and CC2 (44) - for UK, are used in the examples

CPID

Unique Call Processing IDentifier for each Hosted UCS component (Unified CM, PGW, Movius Server, ...). CPID1 (220) for Unified CM cluster 1, is used in the example

CT

Call Type.

CT=4

Emergency Call.

CT = 5

Forwarded Call to PSTN.

CT = 6

Forwarded IntraSite or InterSite call (to another location in the same customer.

CT = 8

InterSite call (to another location in the customer).

CT = 9

PSTN call.

E164N

E.164 National number, equal to NDC + SN. E164N0 (212-5550000), E164N07 (314-5550000), E164N1 (212-5550001), E164N2 (646-5550002), E164N3 (314-5550003) and E164N4 (314-5550004) - for the US and E164N5 (1632-123456) are used in the examples.

E164I

E164IE.164 International number for Geographic areas, equal to CC + NDC + SN. E164I0 (1-212-5550000) or (1-314-5550000), E164I1 (1-212-5550001), E164I2 (1-646-5550002), E164I3 (1-314-5550003) and E164I4 (1-314-5550004) - for the US and E164I5 (44-1632-123456) are used in the examples.

ELIN

Emergency Line Identification Number. ELIN1 (212-555911000) is used in the examples.

EMER

Emergency number. EMER (911) is used in the examples.

FREE

Toll-Free Phone Number. FREE (800-NXXXXXX) is used in the examples.

IAC

International Access Code. IAC1 (011) - for the US is used in the examples.

ISP

Customer InterSite Prefix. ISP1 (8) for Customer 1 on Unified CM cluster 1 is used in the examples.

LPS

Location CLIR/CLIP Presentation Setting. LPS1 (restricted) and LPS2 (allowed) are used is used in the examples.

N11

N11 codes, more formally known as service codes, are used to provide three-digit dialing access to special services. N11S (411) is used in the examples.

NAC

National Access Code. NAC1 (1) - for the US is used in the examples.

NDC

National Access Code. NAC1 (1) - for the US is used in the examples.

PAP

Location PSTN Access Prefix. PAP1 (9) for Location 1 on Unified CM cluster 1 is used in the examples.

PREM

Premium Phone Number. PREM (900-NXXXXXX) is used in the examples.

RID

Unique per-"Unified CM cluster" Location Route IDentifier. RID1 (0010) for Location 1 and RID2 (0100) for Location 2 on Unified CM cluster 1 are used in the examples.

SLC

Slate Location Code. SLC1 (431) and SLC2 (432) are used in the examples.

SN

Subscriber Number is a part of the E.164 National (significant) number for Geographic areas. SN0 (5550000), SN1 (5550001), SN2 (5550002), SN3 (5550003) and SN4 (5550004) - for the US and SN5 (123456) - for the UK are used in the examples.