Compatibility Matrix, Software Requirements, and Licensing Requirements

This document lists the supported version combinations for Cisco Unity Connection SRSV and Cisco Unified SRST when they are integrated through a SIP trunk or SCCP. In addition, the document has also software and licensing requirements for Cisco Unity Connection SRSV. It contains the following sections:

Supported Version Combinations of Unity Connection SRSV and Cisco Unified SRST

Table 2-1 Supported Version Combinations of Cisco Unity Connection SRSV and Cisco Unified SRST

Cisco Unity Connection SRSV
Cisco Unified SRST/CME-SRST
Cisco Unified E-SRST

10.0(1)

8.6 and higher

8.6 and higher

Software Requirements—Administrator Workstations

Revised May 01, 2014

 

Table 2-2 Supported Operating Systems and Browsers on Administrator Workstations for Cisco Unity Connection SRSV

Operating System
on Administrator Workstation
Browser on Administrator Workstation

Microsoft Windows Vista

(32 bit and 64 bit)

  • Microsoft Internet Explorer
  • Mozilla Firefox

Mac OS X 10.9

  • Mozilla Firefox 3.6, 10.

Mac OS X 10.8 (Mountain Lion)

  • Mozilla Firefox
  • Safari

Mac OS X 10.7 (Lion)

  • Mozilla Firefox
  • Safari

Mac OS X 10.6 (Snow Leopard)

  • Mozilla Firefox

Microsoft Windows 7

(32 and 64 bit)

  • Microsoft Internet Explorer
  • Mozilla Firefox

Microsoft Windows 8.1 (32 and 64 bit)

  • Enterprise
  • Microsoft Internet Explorer
  • Mozilla Firefox
  • Chrome

Licensing Requirements for Unity Connection SRSV

Unity Connection SRSV is a licensed feature for which you need to install the SRSV specific license on the Enterprise License Manager (ELM) server for the central Unity Connection. For more information on installing licenses on the ELM server, see the ELM user guide available at http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/elmuserguide/10_0_1/CUCM_BK_E596FD72_00_enterprise-license-manager-user-90.html.

The number of licenses installed for Unity Connection users and Unity Connection SRSV feature is reflected under the CUC_EnhancedMessaging tag on the License page of Cisco Unity Connection Administration. For more information on licenses installed on the central Unity Connection, see the “Managing Licenses” chapter of the Install, Upgrade, and Maintenance Guide for Cisco Unity Connection, Release 10.x at http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/10x/install_upgrade/guide/10xcuciumgx/10xcuciumg060.html.

When the central Unity Connection license status is “Compliance” or “Violation”, all the functionalities (user provisioning and voicemail upload) related to Unity Connection SRSV work as expected in a normal scenario. However, when the central Unity Connection server license status is “Expire”, the synchronization of users from the central Unity Connection to the branch stops working. However, the voicemail and auto-attendant functionalities still work at the branch.