System Message Overview
This publication lists and describes the Cisco IOS system messages for Catalyst 6500 series switches. The system software sends these error messages to the console (and, optionally, to a logging server on another system) during operation. Not all system error messages indicate problems with your system. Some messages are purely informational, while others may help diagnose problems with communications lines, internal hardware, or the system software.
This publication also includes error messages that appear when the system fails.
This chapter contains the following sections:
•System Message Structure
•System Message Example
•Using the Error Message Decoder to Search for System Messages
•Searching for System Messages in Online Documentation
•Terminology
•Error Message Traceback Reports
System Message Structure
System error messages are structured as follows:
%FACILITY-SEVERITY-MNEMONIC: Message-text
•FACILITY code
The facility code consists of two or more uppercase letters that indicate the facility to which the message refers. A facility can be a hardware device, a protocol, or a module of the system software. Table 1-1 lists the system facility codes.
Table 1-1 Facility Codes
|
|
ACE |
Allegro Crypto Engine |
AFLSEC |
Accelerated Flow Logging Security |
AP |
Authentication Proxy |
ATMSPA |
ATM Shared Port Adapter |
BGP |
Border Gateway Protocol |
C6K_MPLS_COMMON |
Catalyst 6500 Series Switch and Cisco 7600 Series Router Multiprotocol Label Switching for LAN and WAN |
C6K_MPLS_LC |
Catalyst 6500 Series Switch and Cisco 7600 Series Router Multiprotocol Label Switching for Switch Processor or Module |
C6K_MPLS_RP |
Catalyst 6500 Series Switch and Cisco 7600 Series Router Multiprotocol Label Switching for LAN |
C6K_PLATFORM |
General Platform |
C6K_POWER |
Power |
C6K_PROCMIB |
Process MIB SP CPU |
C6K_WAN_C2W |
WAN C2Wire |
C6KENV |
Environmental |
C6KPWR |
Power |
C7600_SIP200 |
SPA Interface Processor 200 |
C7600_SIP200_MP |
SIP 200 Multiprocessing |
C7600_SIP200_SPIRX |
SIP 200 SPI4.2 Bus Ingress Interface |
C7600_SIP200_SPITX |
SIP 200 SPI4.2 Bus Egress Interface |
C7600_SSC400 |
Services SPA Carrier Card |
C7600_SSC600 |
Services SPA Carrier Card |
CAMP |
Cooperative Asymmetric Multiprocessing |
CAPI |
Card Application Program Interface |
CAPI_EC |
Card/EtherChannel Limitation |
CARDMGR |
SIP 400 Card Manager (Data Plane) |
CBUS |
Cisco Bus Controller |
CHARLOTTE |
Dual OC-3 PoS Port Adapter |
CHKPT |
Checkpointing |
CONST_DIAG |
Online Diagnostics |
CONST_V6 |
IP Version 6 |
CPU_MONITOR |
CPU Monitor |
CSG |
Content Services Gateway |
CWAN_ATM |
Catalyst 6500 Series Switch and Cisco 7600 Series Router WAN ATM Port |
CWAN_CHOC_DSX |
Catalyst 6500 Series Switch and Cisco 7600 Series Router WAN CHOC DSX LC Common |
CWAN_HA |
Catalyst 6500 Series Switch and Cisco 7600 Series Router WAN High Availability |
CWANLC |
Catalyst 6500 Series Switch and Cisco 7600 Series Router WAN Module |
CWANLC_ATM |
Catalyst 6500 Series Switch and Cisco 7600 Series Router WAN Module ATM |
CWAN_QINQ |
WAN QinQ |
CWAN_RP |
Catalyst 6500 Series Switch and Cisco 7600 Series Router WAN Route Processor Driver |
CWAN_SP |
Catalyst 6500 Series Switch and Cisco 7600 Series Router WAN Switch Processor Driver |
CWPA |
Catalyst 6500 Series Switch and Cisco 7600 Series Router Port Adapter Module |
CWRPSPA |
Shared Port Adapters on the Catalyst 6500 Series Switch and Cisco 7600 Series Router WAN Route Processor |
CWSLC |
WAN SiByte Module |
CWTLC |
WAN Optical Services Module |
CWTLC_ATOM |
Any Transport over MPLS on WAN Optical Services Modules |
CWTLC_CHOC |
Cyclops Channelized OC48/OC12 |
CWTLC_CHOCX |
Optical Services Module (OSM) Channelized OC12/OC3 Module |
CWTLC_GEWAN |
Gigabit Ethernet WAN Module |
CWTLC_RP |
Catalyst 6500 Series Switch and Cisco 7600 Series Router WAN Toaster-based Module Route Processor |
DATACORRUPTION |
Data corruption |
DHCP_SNOOPING |
Dynamic Host Configuration Protocol Snooping |
DIAG |
Online Diagnostics |
DOT1X |
IEEE 802.1X |
EAP |
Extensible Authentication Protocol |
EARL |
Enhanced Address Recognition Logic |
EARL_ACL_FPGA |
Enhanced Address Recognition Logic ACL Field-Programmable Gate Array |
EARL_DRV_API |
EARL Driver API |
EARL_L2_ASIC |
EARL Layer 2 ASIC |
EARL_L3_ASIC |
EARL Layer 3 ASIC |
EARL_NETFLOW |
EARL NetFlow |
EC |
Port Aggregation Protocol, Link Aggregation Control Protocol shim, and EtherChannel |
EM |
Event Manager |
ENT_API |
Entity MIB API |
ENVM |
environmental monitoring |
EOBC |
Ethernet out-of-band channel |
EOS |
Eos ASIC |
EOU |
Extensible Authentication Protocol over UDP |
EPLD_STATUS_OPEN |
EPLD Programming Status File Data Processing |
FABRIC |
Fabric |
FIB |
Forwarding Information Base |
FILESYS |
File system |
FM |
Feature Manager |
FMCORE |
Core Feature Manager |
FM_EARL6 |
EARL 6 Feature Manager |
FM_EARL7 |
EARL 7 Feature Manager |
FPM |
Flexible Packet Matching |
FTTM |
Full Ternary TCAM Manager |
HA_EM |
Embedded Event Manager |
HYPERION |
Hyperion ASIC |
IDBMAN |
Interface Descriptor Block Manager |
IP_DEVICE_TRACKING |
IP Device Tracking |
IPC |
InterProcessor Communication |
IPFAST |
IP Fast Switching |
IPNAT |
IP Network Address Translation |
IPV6 |
IP Version 6 |
IP_VRF |
IP VPN Routing/Forwarding Instance Common Errors |
IXP_MAP |
ESF Network Processor Client Mapper |
KEYMAN |
Key String Encryption |
L2 |
Layer 2 |
L2_AGING |
Layer 2 Aging |
L2_APPL |
Layer 2 Application |
L3MM |
Layer 3 Mobility Manager |
LINK |
Data link |
MAC_LIMIT |
MAC Limit Feature |
MAC_MOVE |
MAC Move Notification Feature |
MCAST |
Layer 2 Multicast Log |
MCAST_MQC |
Multicast Modular Quality of Service CLI |
MDT |
Multicast Distribution Tree |
MFIB_CONST_RP |
Multicast Forwarding Information Base Route Processor |
MISTRAL |
Mistral ASIC |
MLS_ACL_COMMON |
Multilayer Switching ACL |
MLSCEF |
Multilayer Switching Cisco Express Forwarding |
MLSM |
Multicast Distributed Shortcut Switching/Multilayer Switching for Multicast |
MLS_RATE |
Multilayer Switching Rate Limit |
MLS_STAT |
Multilayer Switching Statistics |
MMLS |
Multicast Multilayer Switching |
MMLS_RATE |
Multicast Multilayer Switching Rate Limit |
MRIB_PROXY |
Multicast Routing Information Base Proxy |
MROUTE |
Multicast Routing |
MSFC2 |
Multilayer Switch Feature Card 2 |
NBAR |
Network-based Application Recognition |
NETFLOW_AGGREGATION |
NetFlow Aggregation |
NETWORK_RF_API |
Network Redundancy Feature API |
OIR |
Online Insertion and Removal |
ONLINE |
Download Processor |
OSM_MULTILINK |
Optical Services Module Distributed Multilink |
OSPF |
Open Shortest Path First |
PBI_OPEN |
Programmable Binary File Data Processing |
PF_ASIC |
Protocol filtering ASIC |
PFINIT |
Platform Initialization |
PFREDUN |
Platform Redundancy |
PIMSN |
Protocol Independent Multicast Snooping |
PISA |
Programmable Intelligent Services Accelerator |
PISAL2M |
PISA Layer 2 Module |
PM |
Port Manager |
PM_SCP |
Port Manager Switch-Module Configuration Protocol |
POSLC |
Packet over SONET Module |
QM |
Quality of Service Management |
R4K_MP |
Central Processing Unit |
REGISTRY |
Registry |
RF |
Redundancy Feature |
RPC |
Remote Procedure Call |
RPF |
Reverse Path Forwarding |
RP_MLP |
Route Processor Multilink Point-to-Point Protocol |
RUNCFGSYNC |
Auto-Running Configuration Synchronization |
SBFIFO |
MAC FIFO Controller |
SCP |
Switch Module Configuration Protocol |
SFF8472 |
Optical Transceiver Diagnostic Monitoring |
SIBYTE_ION |
Sibyte Ion |
SIP400 |
SPA Interface Processor 400 |
SIP600 |
SPA Interface Processor 600 |
SIP600_PARSING_ENGINE |
SPA Interface Processor 600 Parsing Engine |
SIP600_QOS |
SPA Interface Processor 600 Quality of Service |
SIPSPA |
SPA on GSR line cards |
SMSC_RP |
Route Processor for Short Message Service Centers |
SNMP |
Simple Network Management Protocol |
SPA_CHOC_DSX |
Common Channelized Shared Port Adapter |
SPA_T3E3 |
T3E3 |
SPAN |
Switched Port Analyzer |
SPANTREE |
Spanning Tree |
SPLITVLANM |
Split VLAN Manager |
SSA |
Super Santa Ana ASIC |
SSP |
State Synchronization Protocol Manager |
STAPL |
Standard Test and Programming Language |
SVCLC |
Service line card |
SW_VLAN |
VLAN Manager |
SYS |
Operating system |
SYS_CONTROLLER |
System Controller |
SYSMGR |
System Manager |
TCP |
Transmission Control Protocol |
TFIB |
Tag Forwarding Information Base |
TRANGE |
Time-range |
TRANSCEIVER |
Transceiver |
UNICAST_FLOOD |
Unicast Flooding |
URLF |
URL Filtering |
VPN_HW |
VPN Hardware Accelerator for IPSec |
VPNSM |
Virtual Private Network Services Module |
VPNSMIOS |
VPNSM Crypto Connection |
VSEC |
VACL Logging |
WCCP |
Web Cache Communication Protocol |
WiSM |
Wireless Service Module |
•SEVERITY level
The severity level is a single-digit code from 0 to 7 that reflects the severity of the condition. The lower the number, the more serious the situation. Table 1-2 lists the message severity levels.
Table 1-2 Message Severity Levels
|
|
0 - emergency |
System is unusable |
1 - alert |
Immediate action required |
2 - critical |
Critical condition |
3 - error |
Error condition |
4 - warning |
Warning condition |
5 - notification |
Normal but significant condition |
6 - informational |
Informational message only |
7 - debugging |
Message that appears during debugging only |
•MNEMONIC code
The MNEMONIC code uniquely identifies the error message.
•Message-text
Message-text is a text string that describes the condition. The text string sometimes contains detailed information about the event, including terminal port numbers, network addresses, or addresses that correspond to locations in the system memory address space. Because variable fields change from message to message, they are represented here by short strings enclosed in square brackets ([ ]). A decimal number, for example, is represented as [dec]. Table 1-3 lists the variable fields in messages.
Table 1-3 Representation of Variable Fields in Messages
|
|
[chars] or [char] |
Character string |
[dec] |
Decimal |
[hex] |
Hexadecimal integer |
[int] |
Integer |
[num] |
Number |
System Message Example
The following is an example of a system error message:
%LINK-2-BADVCALL: Interface [chars], undefined entry point
•LINK is the facility code.
•2 is the severity level.
•BADVCALL is the mnemonic code.
•"Interface [chars], undefined entry point" is the message text.
Some messages also indicate where the system condition occurred. These messages are structured as follows:
%FACILITY-SOURCE-SEVERITY-MNEMONIC: Message-text
SOURCE indicates the location of the condition. Examples of SOURCE are SP, which indicates that the condition occurred in the switch processor, or DFC5, which indicates that the condition occurred in the Distributed Forwarding Card on the module in slot 5.
Using the Error Message Decoder to Search for System Messages
The Error Message Decoder (EMD) is a tool that will help you to research and resolve error messages for Cisco software. EMD helps you to understand the meaning of the error messages that display on the console of Cisco routers, switches, and firewalls.
To use the EMD, copy the message that appears on the console or in the system log, paste it into the window, and press the Submit button. You will automatically receive an Explanation, Recommended Action, and, if available, any related documentation for that message.
The EMD is located here:
http://www.cisco.com/cgi-bin/Support/Errordecoder/index.cgi?locale=en
Searching for System Messages in Online Documentation
To search for messages in online documentation, use the search function of your browser by copying and pasting the message that appears on the console or in the system log.
Some messages that appear on the console or in the system log indicate where the system condition occurred. These messages are structured as follows:
%FACILITY-SOURCE-SEVERITY-MNEMONIC: Message-text
SOURCE indicates the location of the condition. Examples of SOURCE are SP, which indicates that the condition occurred in the switch processor, or DFC5, which indicates that the condition occurred in the Distributed Forwarding Card on the module in slot 5.
If you search for the explanation and recommended action of a message that contains a SOURCE, remove the SOURCE from the text first, and then search for the message in the documentation.
For example, instead of searching the documentation for the message C6KPWR-SP-4-DISABLED, remove the SOURCE identifier and search for the message C6KPWR-4-DISABLED.
Terminology
In this publication, the terms "module" and "line card" both refer to a switch module.
Error Message Traceback Reports
Some messages describe internal errors and contain traceback information. This information is very important and should be included when you report a problem to your technical support representative.
The following sample message includes traceback information:
-Process = "Exec", level = 0, pid = 17
-Traceback = 1A82 1AB4 6378 A072 1054 1860