Hospitality

A more sustainable stay

Silks Place Tainan champions a circular future with Cisco Green Pay

Reimagining a more sustainable future for hospitality


Silks Place Tainan uses flexible payment solutions to transform its IT infrastructure, aligning with ESG goals and demonstrating its commitment to a more sustainable future.

Silks Place Tainan

Silks Place Tainan, affiliated with Silks Hotel Group, was founded in 1990 and is based in Taiwan. The company is the largest and most profitable hotel on the Taiwan Stock Exchange.

Challenge

Silks Place Tainan bought IT assets on an ownership model, which meant legacy IT equipment could not be upgraded to the latest versions, preventing access to critical features. The company also had to manage and dispose of obsolete equipment.

  • Had to reimagine their IT equipment procurement model
  • Needed a way to dispose of legacy IT equipment
  • Wanted to upgrade to the latest technology with predictable payments
  • Wanted to create a stellar IT experience for their guests and personnel

Solution

In 2024, Silks Place Tainan became the first hotel in Taiwan to use Cisco Green Pay to replace hundreds of wired and wireless network-based stations in hotel guest rooms and public areas throughout the hotel:

  • Cisco Green Pay provides predictable IT payments and easy access to Cisco’s technologies while enhancing Silks Place Tainan’s sustainability strategy

Outcomes

Introduce a lifecycle usage

Transformed IT equipment procurement model from unsustainable buyouts to lifecycle usage, advancing the circular economy

Painless disposal of IT equipment

Ensure legacy IT equipment is disposed of sustainably; products recovered free of charge

Prioritize technology innovation and sustainability

Maintain commitment to key environmental, social, and governance goals while upgrading to the latest technology

Keep costs low, expectations high

Ensure low upfront costs and predictable payments; take advantage of a 5-percent sustainability incentive on Cisco solutions.

Powering an inclusive future for all

Silks Place Tainan, an affiliate of the Silks Hotel Group, is reimagining a future for more sustainable hospitality. They earned the 2024 Green Travel Seal (GTS) Two-Stars Award, which recognizes excellence in dining, guest rooms, energy use, services, and local cultural heritage. They’ve integrated new aspects of sustainability into their guest experiences, actively implement the United Nations Sustainable Development Goals (SDGs). Silks Place Tainan believes that the power of service helps their people, community, and environment thrive and creates a positive impact for all generations, which is why Cisco Green Pay emerged as their option of choice when it came time to reimagine their IT infrastructure in a new, more sustainable light.

Sustainability is a key element of Cisco’s purpose to power an inclusive future for all. Cisco is proud to support our partners and customers who recognize the importance of sustainability. Through Cisco Capital’s flexible payment solutions, customers like Silks Place Tainan have access to more choices, making it easier for them to acquire and manage technology more sustainably through the entire lifecycle. This enables their businesses to transform, grow, and go to market faster.

Adopting a circular economy model for IT infrastructure

Rooted in their commitment to advancing sustainability and the circular economy, Silks Place Tainan set out to find a partner equally as dedicated to creating a better future.

In 2024, Silks Place Tainan became the first hotel in Taiwan to sign to Cisco Green Pay. Since implementing the offering across their company, they’ve replaced hundreds of wired and wireless network-based stations in their hotel guest rooms and public areas throughout the hotel. The flexible IT payment solution enables the company to address key environmental, social, and governance (ESG) initiatives, provides a 5-percent sustainability incentive on Cisco hardware, and offers predictable payments. At the end of term, the product is recovered by Cisco free of charge and enters Cisco’s Circular Economy Program.

Cisco Green Pay has revolutionized Silks Place Tainan’s IT equipment procurement model from unsustainable buyouts to lifecycle usage. This transformation allows their guests to enjoy high-speed internet services, while the company reduces material and energy consumption through the circular economy.

The benefits of Cisco Green Pay

With Cisco Green Pay, Silks Place Tainan doesn’t have to wonder if their technology is up to date, leading to improved efficiency and IT advances across their business. Silks Place Tainan is a champion for more sustainable business practices, and with Cisco Green Pay, the company no longer must discard obsolete equipment when it begins to age. This enables the company to transform its IT infrastructure, keep upfront costs low, and streamline total project costs.

Cisco Green Pay offers several advantages for companies like Silks Place Tainan. Critical IT—needed to ensure guests are experiencing a world-class stay—stays up to date. Every generation of network hardware and software adds more automation and improves energy efficiency. These features can result in savings in electricity and network management costs, helping the company continue creating dream travel experiences for their guests.

In addition, since partnering, Silks Place Tainan has received a “Green Hotel” label—addressing their ESG goals while also demonstrating their commitment to our planet. Guests looking to book sustainable, luxury stays can now turn to Silks Place Tainan with the assurance that they’re supporting a circular, more sustainable future.

Cisco Green Pay helps Silks Place Tainan to achieve effective energy management and reduce their carbon emissions. The cloud management platform allows the hotel to remotely control and manage their equipment, which not only improves management efficiency but also reduces carbon emissions caused by on-site maintenance. Through Cisco’s real-time data monitoring and analysis, the company can optimize and adjust their usage based on the data, thereby further reducing any unnecessary energy consumption.

Living core values

With Cisco Green Pay, Silks Place Tainan has transformed its IT infrastructure, while aligning with its ESG goals and demonstrating its commitment to advancing a more sustainable future for employees, guests, and local communities.

The offering not only helps advance the online experience of hotel guests, but it provides the added value of reducing impact on environment—a perfect balance of coexistence and mutual good.

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