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適用於電話中心的 Cisco Hosted Collaboration Solution
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Status
支援結束
EOL 詳細資訊
系列發佈日期
28-SEP-2012
銷售結束日期
15-MAR-2023
支援結束日期
31-AUG-2024
適用於聯絡中心的思科託管合作解決方案受思科支援,但不再提供。
支援的版本:
; ;-適用於客服中心的HCS版本12.5(1)
; ;-適用於客服中心的HCS版本12.5(2)
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資料表和產品資訊
產品停產與終止銷售通知
English
End-of-Sale and End-of-Life Announcement for the Perpetual Licensing for Cisco Unified Contact Center Enterprise, Packaged Contact Center Enterprise, Customer Voice Protocol, and HCS for Contact Center - Replaced by Flex Contact Center
31-Jan-2022
End-of-Sale and End-of-Life Announcement for the Cisco FLEX Subscription v12.0 for Unified Contact Center Enterprise, Packaged Contact Center Enterprise, Customer Voice Protocol, and Hosted Collaboration Solution for Contact Center
04-Jun-2021
End-of-Sale and End-of-Life Announcement for the Cisco FLEX Subscription 11.x for Unified Contact Center Enterprise, Packaged Contact Center Enterprise, Customer Voice Protocol, and Hosted Collaboration Solution for Contact Center
04-Jun-2021
End-of-Sale and End-of-Life Announcement for the Cisco Unified Contact Center Enterprise, Cisco Packaged Contact Center Enterprise, Cisco Unified Intelligent Contact Management Enterprise, and Cisco HCS for Contact Center 12.0
25-Jan-2021
End-of-Sale and End-of-Life Announcement for the Cisco Unified Contact Center Enterprise, Cisco Packaged Contact Center Enterprise, Cisco Unified Intelligent Contact Management Enterprise, and Cisco HCS for Contact Center 11.6
12-Mar-2020
Cisco announces a change in product part numbers for the Cisco Subscription HCS for Contact Center
04-Oct-2019
End-of-Sale and End-of-Life Announcement for the Cisco ICMH and HCS Legacy Products
06-Dec-2017
End-of-Sale and End-of-Life Announcement for the Cisco Unified Intelligent Contact Management Hosted and Unified Contact Center Hosted
27-Jul-2015
資料表
Cisco Contact Center Enterprise 12.6 Data Sheet
11-Jun-2023
Cisco Contact Center Enterprise 11.6 Product Line Data sheet
25-Aug-2017
Cisco Hosted Collaboration Solution for Contact Center 11.5 Data Sheet
22-Aug-2019
Cisco Hosted Collaboration Solution for Contact Center 11.0 Data sheet
04-Jan-2016
Cisco Hosted Collaboration Solution for Contact Center 10.6 Data Sheet
25-Jun-2015
Cisco Hosted Collaboration Solution for Contact Center 9.2.1 Data Sheet
28-Jun-2013
Cisco Collaboration Flex Plan Contact Center Data Sheet
14-May-2021
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