Release Notes for Cisco Spaces: Connector

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Updated:: August 2, 2024

Chapter: Troubleshooting Cisco Spaces: Connector

Troubleshooting Cisco Spaces: Connector
Unable to Launch Connector GUI from MAC Catalina with Chrome

Troubleshooting Cisco Spaces: Connector

The following are some of the troubleshooting scenarios that you may experience on Cisco Spaces: Connector, along with the corresponding solutions.

Unable to Launch Connector GUI from MAC Catalina with Chrome

This error occurs on the MAC operating system Catalina when you use the Google Chrome browser to launch the Connector GUI. There is no option to proceed further from the Your Connection is not Private dialog box.

Procedure

Step 1

Save the Connector GUI certificate by dragging it to the MAC OS desktop.

Step 2

From the Finder window of the MAC OS, choose Applications > Utilities > KeyChain Access. Drag the certificate from the desktop and drop into to the Certificates folder.

**Manually Adding The Certificate to Keychain Access**

Step 3

Double-click the added certificate, and in the dialog box that is displayed, click the Always Trust option.

What to do next

Launch the Connector GUI once again, using the Google Chrome browser.

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