Release Notes for Cisco Wireless Controllers and Lightweight Access Points for Release 8.0.100.0
Cisco Wireless LAN Controller and Access Point Platforms
Supported Cisco Wireless LAN Controller Platforms
Supported Access Point Platforms
Unsupported Cisco Wireless LAN Controller Platforms
Cisco Aironet Access Point and Scale Features
Security and RADIUS-related Features
High Availability Enhancements
Application Visibility and Control Enhancements
Software Release Support for Access Points
Software Release Types and Recommendations
Software Release Recommendations
Upgrading to Cisco WLC Software Release 8.0.100.0
Upgrading to Cisco WLC Software Release 8.0.100.0 (GUI)
Special Notes for Licensed Data Payload Encryption on Cisco Wireless LAN Controllers
Downloading and Installing a DTLS License for an LDPE Cisco WLC
Upgrading from an LDPE to a Non-LDPE Cisco WLC
Interoperability With Other Clients in Release 8.0.100.0
Features Not Supported on Cisco WLC Platforms
Features Not Supported on Cisco 2500 Series WLCs
Features Not Supported on WiSM2 and Cisco 5500 Series WLCs
Features Not Supported on Cisco Flex 7500 WLCs
Features Not Supported on Cisco 8500 WLCs
Features Not Supported on Cisco Virtual WLCs
Features Not Supported on Mesh Networks
Features Not Supported on Access Point Platforms
Features Not Supported on 1130 and 1240 APs
Features Not Supported on 1520 and 1550 APs (with 64 MB memory)
FCC Safety Compliance Statement
Obtaining Documentation and Submitting a Service Request
First Published: February 20, 2015
These release notes describe what is new in this release, instructions to upgrade to this release, and open and resolved caveats for this release. Unless otherwise noted, all Cisco Wireless LAN Controllers are referred to as Cisco WLCs, and all Cisco lightweight access points are referred to as access points or Cisco APs.
The section contains the following subsections:
The following Cisco WLC platforms are supported in this release:
For information about features that are not supported on the Cisco WLC platforms, see Features Not Supported on Cisco WLC Platformsf.
The following access point platforms are supported in this release:
For information about features that are not supported on some access point platforms, see Features Not Supported on Access Point Platforms.
Note AP801 and AP802 are integrated access points on the Cisco 800 Series Integrated Services Routers (ISRs). For more information about the stock-keeping units (SKUs) for the access points and the ISRs, see the following data sheets:
http://www.cisco.com/c/en/us/products/collateral/routers/800-series-routers/data_sheet_c78_461543.html
http://www.cisco.com/c/en/us/products/collateral/routers/887-integrated-services-router-isr/data_sheet_c78_459542.html
http://www.cisco.com/c/en/us/products/collateral/routers/800-series-routers/data_sheet_c78-613481.html
http://www.cisco.com/c/en/us/products/collateral/routers/880-3g-integrated-services-router-isr/data_sheet_c78_498096.html
http://www.cisco.com/c/en/us/products/collateral/routers/880g-integrated-services-router-isr/data_sheet_c78-682548.html
http://www.cisco.com/c/en/us/products/collateral/routers/800-series-routers/data_sheet_c78-519930.html
AP802 is an integrated access point on the next generation Cisco 880 Series ISRs.
Before you use an AP802 series lightweight access point with Cisco WLC software release 8.0.100.0, you must upgrade the software in the Next Generation Cisco 880 Series ISRs to Cisco IOS 15.1(4)M or later releases.
The following Cisco WLC platforms are not supported:
This section provides a brief description of what is new in Release 8.0.100.0. For instructions about how to configure these features, see Cisco Wireless LAN Controller Configuration Guide, Release 8.0.
This section contains the following topics:
Note The Flex + Bridge AP mode is not supported on Cisco AP1130 and AP1240.
Note This feature was first introduced in Releases 7.3 and 7.4 for market validation. It is reintroduced in Release 8.0.100.0.
Note PPPoE is not supported in Flex/Mesh deployments.
Note This feature is not supported on APs that are in Bridge mode and mesh APs.
Rx SOP is used to address clients with weak RF links, sticky clients, and client load balancing across access points. Rx SOP helps to optimize the network performance at high-density deployments such as stadiums and auditoriums where access points need to optimize the nearest and strongest clients.
For more information, see the Configuring Receiver Start of Packet Detection Threshold chapter of the configuration guide.
– Basic Firewall—A basic firewall provides port/application protection that can be controlled by the OEAP end-user using user accessible GUI
– Split Tunneling— Split tunneling enables OEAP clients to reach Internet directly through the WAN instead of going through the corporate network
– Voice QoS—Enhanced OEAP offers high priority for voice packets for customers using VOIP in remote offices
– Link Tests—Link tests allow end-users to test the OEAP link metrics (latency, jitter) on demand or periodically
– ::/128—Unspecified; used as a source address until an address is assigned
– fd09::/8—Unique local; private network 10.0.0.0, 172.16.0.0, 192.168.0.0
– fe80::/64—Link-local; non-routed, self-generated addresses that do not exist outside the layer 3 link
– ff00::/8—Multicast; used to identify multicast groups
– 2000::/3—Global Unicast; assigned using stateful/stateless DHCPv6 or SLAAC
– ::ffff/96—IPv4-Mapped; used to embed an IPv4 address in IPv6
– DHCPv6 Option 52—OPTION_CAPWAP_AC_V6 (52) RFC 5417. As part of the DHCPv6 Reply, the server provides the IPv6 WLC management IPv6 address. AP begins unicast CAPWAP discovery.
– Multicast discovery—Broadcast does not exist in IPv6; Send CAPWAP discovery messages to “All ACs multicast address” (FF01::18C)
– Using DNS—Configure DNS server to resolve cisco-capwap-controller.domain-name; domain-name and DNS server should be returned from DHCPv6 server
– AP Priming—Preconfiguring the AP with a primary, secondary, and tertiary IPv6 managed WLC.
To configure UDP Lite, use the config ipv6 capwap udplite { enable | disable } { all | ap-name } command.
IPv6 multicast messaging for mobility/roaming for IPv6 is not supported. Mobility group members can still have IPv6 address.
– Deployment modes—FlexConnect-local switched, mesh/outdoor, teleworker/OEAP, converged access
– Services—Multicast DNS, AVC, and TrustSec
– APs—Bridge-mode APs or APs with 64-MB RAM: 600 OEAP, ISR 800/802, 1130, 1240, 1250, 1310, 1410, 1520.
– Miscellaneous configuration options—Internal DHCPv6 server, DHCPv6 proxy, auto-configuration, dynamic interfaces, RA interfaces, OSCP and CA server URL, VLAN pooling
– Protocols—NTPv4, MLDv2, IPSec v3 and IKEv2, RLDP and CIDS, PMIPv6, mDNS IPv6 clients, and New Mobility
– IPv6 is not supported for HA Redundancy Interface configuration
– Auto-RRM, Dynamic Anchoring, DNS RADIUS/TACACS+, core dump.
– The initial deployment of native IPv6 might not have management IPv6 address. This does not stop the configuration of stateless address autoconfiguration (SLAAC) on the service port. Suppose a scenario where Cisco WLC does not have native IPv6 address except the service port and syslog IPv6 address is configured. The traffic generated on Cisco WLC can leak into service subnet.
– Anycast addresses are not supported on Cisco WLCs.
Note Anycast addresses are allocated from the unicast address space, using any of the defined unicast address formats. Anycast addresses are syntactically indistinguishable from unicast addresses. When a unicast address is assigned to more than one interface, thus turning it into an anycast address, the nodes to which the address is assigned must be explicitly configured to know that it is an anycast address.
– The WLC has a configured default IPv6 route on management interface. If you assign an IPv6 address on service port on subnet A (for example 2001::/64), and you have a host in subnet B (for example 2002::/64) that tries to communicate with WLC on service port for subnet B, the WLC sends an NDP (NS) on the management interface.
– Data DTLS for CAPWAP APs joining over IPv6 tunnels is not supported on Cisco vWLC.
– FlexConnect APs join IPv4 or IPv6 multicast group if AP multicast mode is configured as “multicast.” You might experience data throughput degradation of up to 13 percent in FlexConnect centrally switched scenarios compared to when AP multicast mode is configured as “unicast.”
a. Enable the feature on a WLAN.
b. Tag the RADIUS servers with the realm values as needed (up to 30 per RADIUS)
For malicious and custom rogue rules, there is no change in functionality.
For example, for a friendly rogue rule, the RSSI value is set at –80 dBm. All the rogue APs that are detected and have RSSI value that is less than –80 dBm are classified as friendly rogues. For malicious and custom rogue rules, the RSSI value is set at –80 dBm. All the rogue APs that are detected and have RSSI value that is more than –80 dBm are classified as malicious or custom rogue APs.
Also, on the GUI, you can use the IP address of an AP as a filter to search for APs.
– see the list of startup configuration
– perform recovery configuration by using its output
To configure the color theme of Cisco WLC GUI, go to Controller > General ; from the Web Color Theme drop-down list, choose between Default and Red.
For more information, see the Enabling Web and Secure Modes section in the configuration guide.
In a High Availability scenario, the modified name of the AP is synchronized.
1. Copy the latest OUI list available at http://standards.ieee.org/develop/regauth/oui/oui.txt to the default directory of your server.
2. On the Cisco WLC GUI, choose Commands > Download File. From the File Type drop-down list select the relevant options (OUI Update for OUI list).
4. After the download is complete, reboot the system.
Note Legacy clients may not connect to 802.11r because of the added IE/OUI.
You can also use Sub-Option 151 to tell the DHCP the VPN-id or the VRF name of the subnet. Cisco Network Registrar (CNR) supports multiple IP pools based on VPN-ids or VRF names. The Cisco WLC can send the VPN-id or VRF name of the pool from which address has to be assigned.
You can use Sub-Option 152 to know if the DHCP understood Sub-Option 151.
Sleeping clients avoid web reauthentication if they wake up within the sleeping client timeout interval post switchover.
For more information about configuring High Availability, see the High Availability section in the configuration guide.
For more information about configuring mDNS, see the Configuring Multicast Domain Name System section in the configuration guide.
AAA attribute for client or for a user profile can be configured on AAA servers, for example open RADIUS, Cisco ACS, or ISE.
For more information about configuring AVC, see the Configuring Application Visibility and Control chapter in the configuration guide.
Using the 802.1Q-in-Q feature you can use a single VLAN to support multiple VLANs. With the 802.1Q-in-Q feature you can preserve VLAN IDs and segregate traffic of different VLANs. The figure below shows the untagged, 802.1Q-tagged, and 802.1Q-in-Q tagged Ethernet frames. For more information, see the Configuring 802.1Q-in-Q VLAN Tagging chapter.
– FIPS (Federal Information Processing Standard) for all non-military government agencies and government contractors
– Common Criteria: Federal Government and Organizations with Critical Infrastructure across the globe
– UcAPL: Single consolidated list of products that have completed Interoperability (IO) and Information Assurance (IA) certification
– USGv6: The National Institute of Standards and Technology to develop infrastructure standards and testing to support wide-scale adoption of IPv6 in the US Government.
– The country code KR is changed to KE (for Korea)
– The country code JP (for Japan) is removed
For a full list of Wireless LAN products and the specific countries each product is currently certified in for order and shipment, see http://www.cisco.com/c/en/us/products/collateral/wireless/access-points/product_data_sheet0900aecd80537b6a.html
Table 2 lists the Cisco WLC software releases that support specific Cisco access points. The First Support column lists the earliest Cisco WLC software release that supports the access point. For access points that are not supported in ongoing releases, the Last Support column lists the last release that supports the access point.
Note Third-party antennas are not supported with Cisco indoor access points.
Note The Cisco 3600 Access Point was introduced in Release 7.1.91.0. If your network deployment uses Cisco 3600 Access Points with Release 7.1.91.0, we highly recommend that you upgrade to Release 7.2.115.2 or a later release. |
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-A and N: 4.1.190.1 or 5.2 or later1 |
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This section contains the following topics:
Software releases that provide bug-fix support and ongoing software maintenance. These releases are categorized as Maintenance Deployment (MD) and may be part of the AssureWave program.2 These are long-lived releases with ongoing software maintenance. |
Provides you with a software release that offers stability and long support duration with periodic maintenance releases (MRs). |
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Software releases that provide new features and new hardware platform support in addition to bug fixes. These releases are categorized as Early Deployment (ED). These are short-lived releases. |
Allows you to deploy the latest features and new hardware platforms or modules. |
For detailed release recommendations, see the software release bulletin:
http://www.cisco.com/c/en/us/products/collateral/wireless/8500-series-wireless-controllers/bulletin-c25-730741.html
For more information about the Cisco Wireless solution compatibility matrix, see http://www.cisco.com/c/en/us/td/docs/wireless/compatibility/matrix/compatibility-matrix.html.
a. Enter the following commands:
b. After the reboot, press Esc on the console, and use the boot menu to select Release 7.6.
c. After booting on Release 7.6, set back the primary boot, and save the configuration by entering the following command:
Note The epings are not available in Cisco 5500 Series WLC when New Mobility is enabled.
Note If you downgrade from a Cisco WLC release that supports new mobility to a Cisco WLC release that does not support new mobility (for example, Release 7.6 to Release 7.3.x) and you download the 7.6 configuration file with new mobility in enabled state, the release that does not support new mobility will have the new mobility feature in enabled state.
Note The FUS image installation process reboots the Cisco WLC several times and reboots the runtime image. The entire process takes approximately 30 minutes. We recommend that you install the FUS image in a planned outage window.
Note If you are using a Cisco 2500 Series controller and you intend to use the Application Visibility and Control (AVC) and NetFlow protocol features, you must install Release 1.9.0.0 of Cisco Wireless LAN Controller Field Upgrade Software (FUS). This is not required if you are using other controller hardware models.
Note Bootloader upgrade is not required if FIPS is disabled.
– Ensure that your TFTP server supports files that are larger than the size of Cisco WLC software Release 8.0.100.0. Some TFTP servers that support files of this size are tftpd32 and the TFTP server within the Prime Infrastructure. If you attempt to download the 8.0.100.0 Cisco WLC software and your TFTP server does not support files of this size, the following error message appears:
“TFTP failure while storing in flash.”
– If you are upgrading through the distribution system network port, the TFTP or FTP server can be on the same subnet or a different subnet because the distribution system port is routable.
Bootloader menu for Cisco 5500 Series WLC:
Bootloader menu for other Cisco WLC platforms:
Enter 1 to run the current software, enter 2 to run the previous software, enter 4 (on a 5500 series Cisco WLC), or enter 5 (on another Cisco WLC platform) to run the current software and set the Cisco WLC configuration to factory defaults. Do not choose the other options unless directed to do so.
Note See the Installation Guide or the Quick Start Guide pertaining to your Cisco WLC platform for more details on running the bootup script and power-on self test.
With the backup image stored before rebooting, choose Option 2: Run Backup Image from the boot menu to boot from the backup image. Then, upgrade with a known working image and reboot the Cisco WLC.
config network ap-discovery nat-ip-only { enable | disable }
– enable — Enables use of NAT IP only in a discovery response. This is the default. Use this command if all the APs are outside the NAT gateway.
– disable —Enables use of both NAT IP and non-NAT IP in a discovery response. Use this command if APs are on the inside and outside the NAT gateway; for example, Local Mode and OfficeExtend APs are on the same Cisco WLC.
Note To avoid stranding APs, you must disable AP link latency (if enabled) before you use the disable option for the config network ap-discovery nat-ip-only command. To disable AP link latency, use the config ap link-latency disable all command.
– You can predownload the AP image.
– For FlexConnect access points, use the FlexConnect AP upgrade feature to reduce traffic between the Cisco WLC and the AP (main site and the branch). For more information about the FlexConnect AP upgrade feature, see the Cisco Wireless LAN Controller FlexConnect Configuration Guide.
Note Predownloading Release 8.0.100.0 on a Cisco Aironet 1240 access point is not supported when upgrading from a previous Cisco WLC release. If predownloading is attempted on a Cisco Aironet 1240 access point, an AP disconnect will occur momentarily.
– Delete all the WLANs that are mapped to interface groups, and create new ones.
– Ensure that all the WLANs are mapped to interfaces rather than interface groups.
– Enable or disable link aggregation (LAG)
– Enable a feature that is dependent on certificates (such as HTTPS and web authentication)
– Add a new license or modify an existing license
– Increase the priority for a license
– Install the vendor-device certificate
– Upload the configuration file
– Install the Web Authentication certificate
– Make changes to the management interface or the virtual interface
Step 1 Upload your Cisco WLC configuration files to a server to back them up.
Note We highly recommend that you back up your Cisco WLC configuration files prior to upgrading the Cisco WLC software.
Step 2 Follow these steps to obtain the 8.0.100.0 Cisco WLC software:
a. Click this URL to go to the Software Center:
http://www.cisco.com/cisco/software/navigator.html
b. Choose Wireless from the center selection window.
c. Click Wireless LAN Controllers.
The following options are available:
– Integrated Controllers and Controller Modules
d. Depending on your Cisco WLC platform, select one of these options.
e. Click the Cisco WLC model number or name.
The Download Software page is displayed.
f. Click a Cisco WLC software release number. The software releases are labeled as follows to help you determine which release to download:
g. Click a software release number.
h. Click the filename ( filename.aes).
j. Read the Cisco End User Software License Agreement and click Agree.
k. Save the file to your hard drive.
l. Repeat steps a. through k. to download the remaining file.
Step 3 Copy the Cisco WLC software file ( filename.aes) to the default directory on your TFTP, FTP, or SFTP server.
Step 4 (Optional) Disable the Cisco WLC 802.11a/n and 802.11b/g/n networks.
Note For busy networks, Cisco WLCs on high utilization, or small Cisco WLC platforms, we recommend that you disable the 802.11a/n and 802.11b/g/n networks as a precautionary measure.
Step 5 Choose Commands > Download File to open the Download File to Controller page.
Step 6 From the File Type drop-down list, choose Code.
Step 7 From the Transfer Mode drop-down list, choose TFTP, FTP, or SFTP.
Step 8 In the IP Address text box, enter the IP address of the TFTP, FTP, or SFTP server.
Step 9 If you are using a TFTP server, the default values of 10 retries for the Maximum Retries text field, and 6 seconds for the Timeout text field should work correctly without any adjustment. However, you can change these values if desired. To do so, enter the maximum number of times that the TFTP server attempts to download the software in the Maximum Retries text box and the amount of time (in seconds) that the TFTP server attempts to download the software, in the Timeout text box.
Step 10 In the File Path text box, enter the directory path of the software.
Step 11 In the File Name text box, enter the name of the software file ( filename.aes).
Step 12 If you are using an FTP server, follow these steps:
a. In the Server Login Username text box, enter the username to log on to the FTP server.
b. In the Server Login Password text box, enter the password to log on to the FTP server.
c. In the Server Port Number text box, enter the port number on the FTP server through which the download occurs. The default value is 21.
Step 13 Click Download to download the software to the Cisco WLC.
A message appears indicating the status of the download.
Step 14 After the download is complete, click Reboot.
Step 15 If you are prompted to save your changes, click Save and Reboot.
Step 16 Click OK to confirm your decision to reboot the Cisco WLC.
Step 17 For Cisco WiSM2 on the Catalyst switch, check the port channel and re-enable the port channel if necessary.
Step 18 If you have disabled the 802.11a/n and 802.11b/g/n networks in (Optional) Disable the Cisco WLC 802.11a/n and 802.11b/g/n networks., re-enable them.
Step 19 To verify that the 8.0.100.0 Cisco WLC software is installed on your Cisco WLC, click Monitor on the Cisco WLC GUI and view the Software Version field under Controller Summary.
Datagram Transport Layer Security (DTLS) is required for all Cisco 600 Series OfficeExtend Access Point deployments to encrypt data plane traffic between the APs and the Cisco WLC. You can purchase Cisco Wireless LAN Controllers with either DTLS that is enabled (non-LDPE) or disabled (LDPE). If DTLS is disabled, you must install a DTLS license to enable DTLS encryption. The DTLS license is available for download on Cisco.com.
Important Note for Customers in Russia
If you plan to install a Cisco Wireless LAN Controller in Russia, you must get a Paper PAK, and not download the license from Cisco.com. The DTLS Paper PAK license is for customers who purchase a Cisco WLC with DTLS that is disabled due to import restrictions, but have authorization from local regulators to add DTLS support after the initial purchase. Refer to your local government regulations to ensure that DTLS encryption is permitted.
Note Paper PAKs and electronic licenses that are available are outlined in the respective Cisco WLC platform data sheets.
Step 1 Download the Cisco DTLS license.
a. Go to the Cisco Software Center at this URL:
https://tools.cisco.com/SWIFT/LicensingUI/Home
b. On the Product License Registration page, choose Get New > IPS, Crypto, Other Licenses.
c. Under Wireless, choose Cisco Wireless Controllers (2500/5500/7500/8500/WiSM2) DTLS License.
d. Complete the remaining steps to generate the license file. The license file information will be sent to you in an e-mail.
Step 2 Copy the license file to your TFTP server.
Step 3 Install the DTLS license. You can install the license either by using the Cisco WLC web GUI interface or the CLI:
Management > Software Activation > Commands > Action : Install License
license install tftp ://ipaddress /path /extracted-file
After the installation of the DTLS license, reboot the system. Ensure that the DTLS license that is installed is active.
Step 1 Download the non-LDPE software release:
a. Go to the Cisco Software Center at this URL:
http://www.cisco.com/cisco/software/navigator.html?mdfid=282585015&i=rm
b. Choose the Cisco WLC model.
c. Click Wireless LAN Controller Software.
d. In the left navigation pane, click the software release number for which you want to install the non-LDPE software.
e. Choose the non-LDPE software release: AIR-X-K9-X-X.X.aes
g. Read the Cisco End User Software License Agreement and then click Agree.
h. Save the file to your hard drive.
Step 2 Copy the Cisco WLC software file ( filename.aes) to the default directory on your TFTP server or FTP server.
Step 3 Upgrade the Cisco WLC with this version by performing Copy the Cisco WLC software file ( filename.aes) to the default directory on your TFTP, FTP, or SFTP server. through To verify that the 8.0.100.0 Cisco WLC software is installed on your Cisco WLC, click Monitor on the Cisco WLC GUI and view the Software Version field under Controller Summary. detailed in the “Upgrading to Cisco WLC Software Release 8.0.100.0” section.
This section describes the interoperability of Release 8.0.100.0 of the Cisco WLC software with other client devices.
Table 7 describes the configuration used for testing the clients.
Open, WEP, PSK (WPA and WPA2), 802.1X (WPA-TKIP and WPA2-AES) (LEAP, PEAP, EAP-FAST, EAP-TLS) |
|
Connectivity, traffic, and roaming between two access points |
Table 8 lists the client types on which the tests were conducted. The clients included laptops, handheld devices, phones, and printers.
This section lists the features that are not supported on the different Cisco WLC platforms:
Note The features that are not supported on Cisco WiSM2 and Cisco 5500 Series WLCs are not supported on Cisco 2500 Series WLCs too.
Note Directly connected APs are supported only in the Local mode.
Note You can replicate this functionality on a Cisco 5500 Series WLC by creating an open WLAN using an ACL.
Note For Cisco Flex 7500 Series WLCs, it is not necessary to configure an AP-manager interface. The management interface acts like an AP-manager interface by default, and the access points can join on this interface.
Note IPv6 client bridging and Router Advertisement Guard are supported.
Note An AP associated with the Cisco WLC in the local mode should be converted to the FlexConnect mode or Monitor mode, either manually or by enabling the autoconvert feature. On the Cisco Flex 7500 WLC CLI, enable the autoconvert feature by entering the config ap autoconvert enable command.
Note FlexConnect local-switched multicast traffic is bridged transparently for both wired and wireless on the same VLAN. FlexConnect access points do not limit traffic based on IGMP or MLD snooping.
Note FlexConnect local-switched multicast traffic is bridged transparently for both wired and wireless on the same VLAN. FlexConnect access points do not limit traffic based on IGMP or MLD snooping.
Note FlexConnect local switching is supported.
Note Outdoor APs in the FlexConnect mode are supported.
All the features introduced in Release 7.2 and later releases are not supported on 1130 and 1240 APs. In addition to these, the following features are not supported on 1130 and 1240 APs:
The following Release 8.0.100.0 features cannot be configured via pre-packaged templates in Cisco Prime Infrastructure, Release 2.1.1; you can use Cisco Prime Infrastructure CLI templates or Cisco Wireless LAN Controller GUI to configure these features:
Note For a comprehensive list, including features in previous WLC releases that cannot be configured via pre-packaged templates in Cisco Prime Infrastructure 2.1.1, see Cisco Prime Infrastructure 2.1.1 Release Notes.
The Bug Search Tool (BST), which is the online successor to Bug Toolkit, is designed to improve the effectiveness in network risk management and device troubleshooting. The BST allows partners and customers to search for software bugs based on product, release, and keyword, and aggregates key data such as bug details, product, and version. The tool has a provision to filter bugs based on credentials to provide external and internal bug views for the search input.
To view the details of a caveat listed in this document:
1. Access the BST (use your Cisco user ID and password) at https://tools.cisco.com/bugsearch/.
2. Enter the bug ID in the Search For: field.
Note Using the BST, you can also find information about the bugs that are not listed in this section.
Use the BST to view the details of a caveat listed in this section. For more information about the BST, see the “Cisco Bug Search Tool” section.
Use the BST to view the details of a caveat listed in this section. For more information about the BST, see the “Cisco Bug Search Tool” section
This section contains important information to keep in mind when installing Cisco WLCs and access points.
Warning This warning means danger. You are in a situation that could cause bodily injury. Before you work on any equipment, be aware of the hazards involved with electrical circuitry and be familiar with standard practices for preventing accidents. Use the statement number provided at the end of each warning to locate its translation in the translated safety warnings that accompanied this device. Statement 1071
Warning Only trained and qualified personnel should be allowed to install, replace, or service this equipment. Statement 1030
Warning Do not locate the antenna near overhead power lines or other electric light or power circuits, or where it can come into contact with such circuits. When installing the antenna, take extreme care not to come into contact with such circuits, as they may cause serious injury or death. For proper installation and grounding of the antenna, please refer to national and local codes (e.g. U.S.: NFPA 70, National Electrical Code, Article 810, Canada: Canadian Electrical Code, Section 54). Statement 280
Warning This product relies on the building’s installation for short-circuit (overcurrent) protection. Ensure that a fuse or circuit breaker no larger than 120 VAC, 15A U.S. (240 VAC, 10A international) is used on the phase conductors (all current-carrying conductors). Statement 13
Warning This equipment must be grounded. Never defeat the ground conductor or operate the equipment in the absence of a suitably installed ground connector. Contact the appropriate electrical inspection authority or an electrician if you are uncertain that suitable grounding is available. Statement 1024
Warning Read the installation instructions before you connect the system to its power source. Statement 10
Warning Do not work on the system or connect or disconnect any cables (Ethernet, cable, or power) during periods of lightning activity. The possibility of serious physical injury exists if lightning should strike and travel through those cables. In addition, the equipment could be damaged by the higher levels of static electricity present in the atmosphere. Statement 276
Warning Do not operate the unit near unshielded blasting caps or in an explosive environment unless the device has been modified to be especially qualified for such use. Statement 364
Warning In order to comply with radio frequency (RF) exposure limits, the antennas for this product should be positioned no less than 6.56 ft. (2 m) from your body or nearby persons. Statement 339
Warning This unit is intended for installation in restricted access areas. A restricted access area can be accessed only through the use of a special tool, lock and key, or other means of security. Statement 1017
Follow the guidelines in this section to ensure proper operation and safe use of the Cisco WLCs and access points.
FCC Compliance with its action in ET Docket 96-8, has adopted a safety standard for human exposure to RF electromagnetic energy emitted by FCC-certified equipment. When used with approved Cisco Aironet antennas, Cisco Aironet products meet the uncontrolled environmental limits found in OET-65 and ANSI C95.1, 1991. Proper operation of this radio device according to the instructions in this publication results in user exposure substantially below the FCC recommended limits.
For your safety, and to help you achieve a good installation, read and follow these safety precautions. They might save your life!
1. If you are installing an antenna for the first time, for your own safety as well as others, seek professional assistance. Your Cisco sales representative can explain which mounting method to use for the size and type of antenna you are about to install.
2. Select your installation site with safety as well as performance in mind. Electric power lines and phone lines look alike. For your safety, assume that any overhead line can kill you.
3. Call your electric power company. Tell them your plans and ask them to come look at your proposed installation. This is a small inconvenience considering your life is at stake.
4. Plan your installation carefully and completely before you begin. Successfully raising a mast or tower is largely a matter of coordination. Each person should be assigned to a specific task and should know what to do and when to do it. One person should be in charge of the operation to issue instructions and watch for signs of trouble.
5. When installing an antenna, remember:
b. Do not work on a wet or windy day.
c. Do dress properly—shoes with rubber soles and heels, rubber gloves, long-sleeved shirt or jacket.
6. If the assembly starts to drop, get away from it and let it fall. Remember that the antenna, mast, cable, and metal guy wires are all excellent conductors of electrical current. Even the slightest touch of any of these parts to a power line completes an electrical path through the antenna and the installer: you!
7. If any part of an antenna system should come in contact with a power line, do not touch it or try to remove it yourself. Call your local power company. They will remove it safely.
8. If an accident should occur with the power lines, call for qualified emergency help immediately.
See the appropriate quick start guide or hardware installation guide for instructions on installing Cisco WLCs and access points.
Note To meet regulatory restrictions, all external antenna configurations must be installed by experts.
Personnel installing the Cisco WLCs and access points must understand wireless techniques and grounding methods. Access points with internal antennas can be installed by an experienced IT professional.
The Cisco WLC must be installed by a network administrator or qualified IT professional, and the proper country code must be selected. Following installation, access to the Cisco WLC should be password protected by the installer to maintain compliance with regulatory requirements and ensure proper unit functionality.
For the most up-to-date, detailed troubleshooting information, see the Cisco TAC website at this URL:
http://www.cisco.com/c/en/us/support/index.html
Click Product Support > Wireless. Then choose your product and Troubleshooting to find information on the problem you are experiencing.
For more information about the Cisco WLCs, lightweight access points, and mesh access points, see these documents:
You can access these documents at this URL: http://www.cisco.com/c/en/us/support/index.html.
For information on obtaining documentation, submitting a service request, and gathering additional information, see What’s New in Cisco Product Documentation at: http://www.cisco.com/c/en/us/td/docs/general/whatsnew/whatsnew.htm.
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