Release Notes for Cisco Wireless LAN Controllers and Lightweight Access Points for Release 7.4.100.0
Cisco Unified Wireless Network Solution Components
Controller Platforms Not Supported
Software Release Support for Access Points
Upgrading to Controller Software Release 7.4.100.0
Upgrading to Controller Software Release 7.4.100.0 (GUI)
Special Notes for Licensed Data Payload Encryption on Cisco Wireless LAN Controllers
Downloading and Installing a DTLS License for an LDPE Controller
Upgrading from an LDPE to a Non-LDPE Controller
Interoperability With Other Clients in 7.4.100.0
Features Not Supported on Controller Platforms
Features Not Supported on Cisco 2500 Series Controllers
Features Not Supported on WiSM2 and Cisco 5500 Series Controllers
Features Not Supported on Cisco Flex 7500 Controllers
Features Not Supported on Cisco 8500 Controllers
Features Not Supported on Cisco Wireless Controller on Cisco Services-Ready Engine
Features Not Supported on Cisco Virtual Wireless LAN Controllers
Features Not Supported on Mesh Networks
FCC Safety Compliance Statement
Obtaining Documentation and Submitting a Service Request
First Published: December 2012
These release notes describe what is new in this release, instructions to upgrade to this release, and open and resolved caveats for this release.
Note Unless otherwise noted, all of the Cisco Wireless LAN controllers are referred to as controllers, and all of the Cisco lightweight access points are referred to as access points.
These release notes contain the following sections:
The following components are part of the Cisco UWN Solution and are compatible in this release:
Note For more information on the compatibility of wireless software components across releases, see the Cisco Wireless Solutions Software Compatibility Matrix.
Note Client and tag licenses are required to get contextual (such as location) information within the context-aware software. For more information, see the Release Notes for Cisco 3350 Mobility Services Engine for Software Release 7.4.100.0.
The AP801 and AP802 are integrated access points on the Cisco 800 Series Integrated Services Routers (ISRs). For more information about the stock-keeping units (SKUs) for the access points and the ISRs, see the following data sheets:
– http://www.cisco.com/en/US/prod/collateral/routers/ps380/data_sheet_c78_461543.html
– http://www.cisco.com/en/US/prod/collateral/routers/ps380/data_sheet_c78_459542_ps380_Products_Data_Sheet.html
– http://www.cisco.com/en/US/prod/collateral/routers/ps380/data_sheet_c78-613481.html
– http://www.cisco.com/en/US/prod/collateral/routers/ps380/ps10082/data_sheet_c78_498096.html
– http://www.cisco.com/en/US/prod/collateral/routers/ps380/ps10082/data_sheet_c78-682548.html
http://www.cisco.com/en/US/prod/collateral/routers/ps380/data_sheet_c78-519930.html
Note The AP802 is an integrated access point on the Next Generation Cisco 880 Series ISRs.
Note Before you use an AP802 series lightweight access point with controller software release 7.4.100.0, you must upgrade the software in the Next Generation Cisco 880 Series ISRs to Cisco IOS 151-4.M or later releases.
The following controller platforms are not supported:
This section provides a brief description of what is new in this release. For more information about instructions on how to configure these features, see the controller configuration guides published in the 7.4 Release category at http://www.cisco.com/c/en/us/support/wireless/5500-series-wireless-controllers/products-installation-and-configuration-guides-list.html
Cisco 2500 Series Wireless LAN Controllers can now act as guest anchors and up to 15 EoIP tunnels are supported.
You can also configure a threshold triggered timeout where if a client has not sent a threshold quota of data within the specified user idle timeout, the client is considered to be inactive and is deauthenticated. If the data sent by the client is more than the threshold quota specified within the user idle timeout, the client is considered to be active and the controller refreshes for another timeout period. If the threshold quota is exhausted within the timeout period, the timeout period is refreshed.
Suppose the user idle timeout is specified as 120 seconds and the user idle threshold is specified as 10 megabytes. After a period of 120 seconds, if the client has not sent 10 megabytes of data, the client is considered to be inactive and is deauthenticated. If the client has exhausted 10 megabytes within 120 seconds, the timeout period is refreshed.
– Configure user idle timeout for a WLAN by entering this command:
config wlan usertimeout timeout-in-seconds wlan-id
– Configure user idle threshold for a WLAN by entering this command:
config wlan user-idle-threshold value-in-bytes wlan-id
Configure the 802.11n-only mode by entering this command:
config rf-profile 11n-client-only enable rf-profile-name
For more information, see the Configuring RF Profiles chapter of the Cisco Wireless LAN Controller WLAN Configuration Guide, Release 7.4.
If you configure a NAS-ID for an AP group, this NAS-ID overrides the NAS-ID that is configured for a WLAN profile or the VLAN interface. If you configure a NAS-ID for a WLAN profile, this NAS-ID overrides the NAS-ID that is configured for the VLAN interface.
– Configure a NAS-ID for a WLAN profile by entering this command:
config wlan nasid { nas-id-string | none } wlan-id
– Configure a NAS-ID for a VLAN interface by entering this command:
config interface nasid { nas-id-string | none } interface-name
– Configure a NAS-ID for an AP group by entering this command:
config wlan apgroup nasid { nas-id-string | none } apgroup-name
When the controller communicates with the RADIUS server, the NAS-ID attribute is replaced with the configured NAS-ID in an AP group, a WLAN, or a VLAN interface.
The NAS-ID configured on the controller for an AP group, a WLAN, or a VLAN interface is used for authentication. The configuration of NAS-ID is not propagated across controllers.
– Configure client load balancing by entering this command:
config wlan load-balance mode { client-count | uplink-usage } wlan-id
Note This feature requires the AP to upload its uplink usage statistics to the controller periodically. Check these statistics by entering the show ap stats system Cisco-AP command.
– Configure the sampling interval by entering this command:
config service statistics sampling-interval seconds
– Configure the statistics interval by entering this command:
config service statistics statistics-interval seconds
– See the sampling and service interval statistics by entering this command:
show service statistics interval
– Configure the hold time after which the SNMP traps are to be resent by entering this command:
config service alarm hold-time seconds
– Configure the retransmission interval of the trap by entering this command:
config service alarm trap retransmit-interval seconds
– Configure debugging of the traps by entering this command:
debug service alarm { enable | disable }
Note This is not applicable to 802.1X authentication.
Rogue containment enhancements include rogue rule display and customized classification:
– If a rogue AP or an ad-hoc rogue is classified because of an RSSI rogue rule condition, the RSSI value that caused the trigger is displayed on the controller GUI/CLI. The controller includes the classified RSSI, the classified AP MAC address, and the rule name in the trap. A new trap is generated for each new classification or change of state due to a rogue rule but is rate limited each half hour for all rogue APs or ad-hoc rogues. However, if there is a change of state in containment by the rogue rule, the trap is sent immediately. The classified by, classified at, and classified by rule name are valid for the nondefault classification types, which are Friendly, Malicious, and Custom classifications. For the unclassified types, these fields are not displayed.
See the classified RSSI statistics by entering this command on the controller CLI:
show rogue ap detailed ap-mac-addr
Note For the RSSI condition of the rogue rule, reclassification occurs only if the RSSI change is more than 2 dBm of the configured RSSI value.
– You can now include a customized classification type apart from the present Friendly, Malicious, and Unclassified type. For the custom type, you must specify a severity score and a classification name.
Note Manual classification and classification that is the result of autocontainment or rogue-on-wire overrides the rogue rule. If you have manually changed the class and/or the state of a rogue AP, to apply rogue rules to the AP, you must change it to unclassified and to the alert condition.
– You can specify the state after a rogue has been classified due to a rogue rule. The available states are alert and contain.
– You can also apply rogue rules to ad-hoc rogues except for the client count condition.
– The number of rogue clients that can be stored in the database table of a rogue access point is increased to 256. Previously, only 16 rogue clients per AP could be stored.
SFTP that uses only SSH version 2 is supported.
Using AVC, the controller can detect more than 1000 applications. AVC enables you to perform real-time analysis and create policies to reduce network congestion, costly network link usage, and infrastructure upgrades.
The NetFlow architecture consists of the following components:
– Collector—Entity that collects all the IP traffic information from various network elements.
– Exporter—Network entity that exports the template with the IP traffic information. The controller acts as an exporter.
– If no preauthentication ACL is configured and applied, all DNS packets are allowed to pass to any server.
– If a preauthentication ACL is configured but a not matching deny rule is configured, all DNS packets are allowed to pass to any server.
– If a preauthentication ACL is configured with a rule to allow DNS traffic to a server and a rule is configured to drop all traffic based on the protocol or IP address, DNS is allowed to the destination on the ACL DNS rules and all other DNS traffic is blocked.
Note This enhancement also applies to FlexConnect centrally-switched WLANs.
To see the promiscuous mode dwelling statistics for an ELM access point, enter this command on the controller CLI:
show ap config 802.11 { a | b } ap-name
The following table lists the maximum number of RFID tags that are supported on different controller models:
The following table lists the maximum number of clients that are supported on different controller models:
Note This release contains only a partial implementation of the support for the 802.11k standard.
This feature is supported in the following access point models: AP3600, AP3500, AP2600, AP1600, AP1552, AP1520, AP1260, AP1250, AP1140, and AP1040.
Table 3 lists the controller software releases that support specific Cisco access points. The First Support column lists the earliest controller software release that supports the access point. For access points that are not supported in ongoing releases, the Last Support column lists the last release that supports the access point.
Note The Cisco 3600 Access Point was introduced in 7.1.91.0. If your network deployment uses Cisco 3600 Access Points with release 7.1.91.0, we highly recommend that you upgrade to 7.2.103.0 or a later release. |
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-A and N: 4.1.190.1 or 5.2 or later1 |
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Note Bootloader upgrade is not required if FIPS is disabled.
– Ensure that your TFTP server supports files that are larger than the size of the controller software release 7.4.100.0. Some TFTP servers that support files of this size are tftpd32 and the TFTP server within the Prime Infrastructure. If you attempt to download the 7.4.100.0 controller software and your TFTP server does not support files of this size, the following error message appears: “TFTP failure while storing in flash.”
– If you are upgrading through the distribution system network port, the TFTP or FTP server can be on the same or a different subnet because the distribution system port is routable.
Bootloader Menu for 5500 Series Controllers:
Bootloader Menu for Other Controller Platforms:
Enter 1 to run the current software, enter 2 to run the previous software, enter 4 (on a 5500 series controller), or enter 5 (on another controller platform) to run the current software and set the controller configuration to factory defaults. Do not choose the other options unless directed to do so.
Note See the Installation Guide or the Quick Start Guide for your controller for more details on running the bootup script and power-on self-test.
With the backup image stored before rebooting, be sure to choose Option 2: Run Backup Image from the boot menu to boot from the backup image. Then, upgrade with a known working image and reboot the controller.
config network ap-discovery nat-ip-only { enable | disable }
– enable — Enables use of NAT IP only in a discovery response. This is the default. Use this command if all APs are outside of the NAT gateway.
– disable —Enables use of both NAT IP and non-NAT IP in a discovery response. Use this command if APs are on the inside and outside of the NAT gateway; for example, Local Mode and OfficeExtend APs are on the same controller.
Note To avoid stranding APs, you must disable AP link latency (if enabled) before you use the disable option for the config network ap-discovery nat-ip-only command. To disable AP link latency, use the config ap link-latency disable all command.
– You can predownload the AP image.
– For FlexConnect access points, use the FlexConnect AP upgrade feature to reduce traffic between the controller and the AP (main site and the branch). For more information about the FlexConnect AP upgrade feature, see the Cisco Wireless LAN Controller FlexConnect Configuration Guide.
Note Predownloading a 7.4.100.0 version on a Cisco Aironet 1240 access point is not supported when upgrading from a previous controller release. If predownloading is attempted to a Cisco Aironet 1240 access point, an AP disconnect will occur momentarily.
– Delete all WLANs that are mapped to interface groups and create new ones.
– Ensure that all WLANs are mapped to interfaces rather than interface groups.
– Enable or disable link aggregation (LAG)
– Enable a feature that is dependent on certificates (such as HTTPS and web authentication)
– Add a new license or modify an existing license
– Increase the priority for a license
– Install vendor device certificate
– Install Web Authentication certificate
Step 1 Upload your controller configuration files to a server to back them up.
Note We highly recommend that you back up your controller’s configuration files prior to upgrading the controller software.
Step 2 Follow these steps to obtain the 7.4.100.0 controller software:
a. Click this URL to go to the Software Center:
https://software.cisco.com/download/navigator.html
b. Choose Wireless from the center selection window.
c. Click Wireless LAN Controllers.
The following options are available:
– Integrated Controllers and Controller Modules
d. Depending on your controller platform, click one of the above options.
e. Click the controller model number or name. The Download Software page is displayed.
f. Click a controller software release. The software releases are labeled as follows to help you determine which release to download:
g. Click a software release number.
h. Click the filename ( filename.aes).
j. Read Cisco’s End User Software License Agreement and then click Agree.
k. Save the file to your hard drive.
l. Repeat steps a. through k. to download the remaining file.
Step 3 Copy the controller software file ( filename.aes) to the default directory on your TFTP, FTP, or SFTP server.
Step 4 (Optional) Disable the controller 802.11a/n and 802.11b/g/n networks.
Note For busy networks, controllers on high utilization, or small controller platforms, we recommend that you disable the 802.11a/n and 802.11b/g/n networks as a precautionary measure.
Step 5 Disable any WLANs on the controller.
Step 6 Choose Commands > Download File to open the Download File to Controller page.
Step 7 From the File Type drop-down list, choose Code.
Step 8 From the Transfer Mode drop-down list, choose TFTP, FTP, or SFTP.
Step 9 In the IP Address text box, enter the IP address of the TFTP, FTP, or SFTP server.
Step 10 If you are using a TFTP server, the default values of 10 retries for the Maximum Retries text field, and 6 seconds for the Timeout text field should work correctly without any adjustment. However, you can change these values if desired. To do so, enter the maximum number of times that the TFTP server attempts to download the software in the Maximum Retries text box and the amount of time (in seconds) that the TFTP server attempts to download the software in the Timeout text box.
Step 11 In the File Path text box, enter the directory path of the software.
Step 12 In the File Name text box, enter the name of the software file ( filename.aes).
Step 13 If you are using an FTP server, follow these steps:
a. In the Server Login Username text box, enter the username to log on to the FTP server.
b. In the Server Login Password text box, enter the password to log on to the FTP server.
c. In the Server Port Number text box, enter the port number on the FTP server through which the download occurs. The default value is 21.
Step 14 Click Download to download the software to the controller. A message appears indicating the status of the download.
Step 15 After the download is complete, click Reboot.
Step 16 If prompted to save your changes, click Save and Reboot.
Step 17 Click OK to confirm your decision to reboot the controller.
Step 19 For Cisco WiSM2 on the Catalyst switch, check the port channel and reenable the port channel if necessary.
Step 20 If you have disabled the 802.11a/n and 802.11b/g/n networks in (Optional) Disable the controller 802.11a/n and 802.11b/g/n networks., reenable them.
Step 21 To verify that the 7.4.100.0 controller software is installed on your controller, click Monitor on the controller GUI and look at the Software Version field under Controller Summary.
Datagram Transport Layer Security (DTLS) is required for all Cisco 600 Series OfficeExtend Access Point deployments to encrypt data plane traffic between the APs and the controller. You can purchase Cisco Wireless LAN Controllers with either DTLS that is enabled (non-LDPE) or disabled (LDPE). If DTLS is disabled, you must install a DTLS license to enable DTLS encryption. The DTLS license is available for download on Cisco.com.
Important Note for Customers in Russia
If you plan to install a Cisco Wireless LAN Controller in Russia, you must get a Paper PAK, and not download the license from Cisco.com. The DTLS Paper PAK license is for customers who purchase a controller with DTLS that is disabled due to import restrictions but have authorization from local regulators to add DTLS support after the initial purchase. Consult your local government regulations to ensure that DTLS encryption is permitted.
Note Paper PAKs and electronic licenses available are outlined in the respective controller datasheets.
Step 1 Download the Cisco DTLS license.
a. Go to the Cisco Software Center at this URL:
https://tools.cisco.com/SWIFT/LicensingUI/Home
b. On the Product License Registration page, choose Get New > IPS, Crypto, Other Licenses.
c. Under Wireless, choose Cisco Wireless Controllers (2500/5500/7500/8500/WiSM2) DTLS License.
d. Complete the remaining steps to generate the license file. The license file information will be sent to you in an e-mail.
Step 2 Copy the license file to your TFTP server.
Step 3 Install the DTLS license. You can install the license either by using the controller web GUI interface or the CLI:
Management > Software Activation > Commands > Action : Install License
license install tftp ://ipaddress /path /extracted-file
After the installation of the DTLS license, reboot the system. Ensure that the DTLS license that is installed is active.
Step 1 Download the non-LDPE software release:
a. Go to the Cisco Software Center at this URL:
http://www.cisco.com/cisco/software/navigator.html?mdfid=282585015&i=rm
b. Choose the controller model from the right selection box.
c. Click Wireless LAN Controller Software.
d. From the left navigation pane, click the software release number for which you want to install the non-LDPE software.
e. Choose the non-LDPE software release: AIR-X-K9-X-X.X.aes
g. Read Cisco’s End User Software License Agreement and then click Agree.
h. Save the file to your hard drive.
Step 2 Copy the controller software file ( filename.aes) to the default directory on your TFTP or FTP server.
Step 3 Upgrade the controller with this version by following the instructions from Copy the controller software file ( filename.aes) to the default directory on your TFTP, FTP, or SFTP server. through To verify that the 7.4.100.0 controller software is installed on your controller, click Monitor on the controller GUI and look at the Software Version field under Controller Summary. detailed in the “Upgrading to Controller Software Release 7.4.100.0” section.
This section describes the interoperability of the version of controller software with other client devices.
Table 5 describes the configuration used for testing the clients.
Open, WEP, PSK (WPA and WPA2), 802.1X (WPA-TKIP and WPA2-AES) (LEAP, PEAP, EAP-FAST, EAP-TLS) |
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Connectivity, traffic, and roaming between two access points |
Table 6 lists the client types on which the tests were conducted. The clients included laptops, handheld devices, phones, and printers.
This section lists the features that are not supported in the following platforms:
Note The features that are not supported on Cisco WiSM2 and Cisco 5500 Series Controllers are also not supported on Cisco 2500 Series Controllers.
Note Directly connected APs are supported only in Local mode.
Note You can replicate this functionality on a 5500 series controller by creating an open WLAN using an ACL.
Note For Cisco 7500 Series controllers, it is not necessary to configure an AP-manager interface. The management interface acts like an AP-manager interface by default, and the access points can join on this interface.
Note IPv6 client bridging and Router Advertisement Guard are supported.
Note An AP associated with the controller in local mode should be converted to FlexConnect mode or Monitor mode, either manually or by enabling the autoconvert feature. On the Flex 7500 controller CLI, enable the autoconvert feature by entering the config ap autoconvert enable command.
Note FlexConnect local switched multicast traffic is bridged transparently for both wired and wireless on the same VLAN. FlexConnect access points do not limit traffic that is based on IGMP or MLD snooping.
Note FlexConnect local switched multicast traffic is bridged transparently for both wired and wireless on the same VLAN. FlexConnect access points do not limit traffic that is based on IGMP or MLD snooping.
Note Outdoor AP in FlexConnect mode is supported.
The following sections lists Open Caveats and Resolved Caveats for Cisco controllers and lightweight access points for version 7.4.100.0. For your convenience in locating caveats in Cisco’s Bug Toolkit, the caveat titles listed in this section are drawn directly from the Bug Toolkit database. These caveat titles are not intended to be read as complete sentences because the title field length is limited. In the caveat titles, some truncation of wording or punctuation might be necessary to provide the most complete and concise description. The only modifications made to these titles are as follows:
Note If you are a registered cisco.com user, view Bug Toolkit on cisco.com at the following website:
https://tools.cisco.com/bugsearch/
To become a registered cisco.com user, go to the following website:
https://tools.cisco.com/IDREG/guestRegistration.do?locale=en_US
Table 7 lists the open caveats in the 7.4.100.0 controller software release.
Table 8 lists the caveats that are resolved in the 7.4.100.0 controller software release.
This section contains important information to keep in mind when installing controllers and access points.
Warning This warning means danger. You are in a situation that could cause bodily injury. Before you work on any equipment, be aware of the hazards involved with electrical circuitry and be familiar with standard practices for preventing accidents. Use the statement number provided at the end of each warning to locate its translation in the translated safety warnings that accompanied this device. Statement 1071
Warning Only trained and qualified personnel should be allowed to install, replace, or service this equipment. Statement 1030
Warning Do not locate the antenna near overhead power lines or other electric light or power circuits, or where it can come into contact with such circuits. When installing the antenna, take extreme care not to come into contact with such circuits, as they may cause serious injury or death. For proper installation and grounding of the antenna, please refer to national and local codes (e.g. U.S.: NFPA 70, National Electrical Code, Article 810, Canada: Canadian Electrical Code, Section 54). Statement 280
Warning This product relies on the building’s installation for short-circuit (overcurrent) protection. Ensure that a fuse or circuit breaker no larger than 120 VAC, 15A U.S. (240 VAC, 10A international) is used on the phase conductors (all current-carrying conductors). Statement 13
Warning This equipment must be grounded. Never defeat the ground conductor or operate the equipment in the absence of a suitably installed ground connector. Contact the appropriate electrical inspection authority or an electrician if you are uncertain that suitable grounding is available. Statement 1024
Warning Read the installation instructions before you connect the system to its power source. Statement 10
Warning Do not work on the system or connect or disconnect any cables (Ethernet, cable, or power) during periods of lightning activity. The possibility of serious physical injury exists if lightning should strike and travel through those cables. In addition, the equipment could be damaged by the higher levels of static electricity present in the atmosphere. Statement 276
Warning Do not operate the unit near unshielded blasting caps or in an explosive environment unless the device has been modified to be especially qualified for such use. Statement 364
Warning In order to comply with radio frequency (RF) exposure limits, the antennas for this product should be positioned no less than 6.56 ft. (2 m) from your body or nearby persons. Statement 339
Warning This unit is intended for installation in restricted access areas. A restricted access area can be accessed only through the use of a special tool, lock and key, or other means of security. Statement 1017
Follow the guidelines in this section to ensure proper operation and safe use of the controllers and access points.
FCC Compliance with its action in ET Docket 96-8, has adopted a safety standard for human exposure to RF electromagnetic energy emitted by FCC-certified equipment. When used with approved Cisco Aironet antennas, Cisco Aironet products meet the uncontrolled environmental limits found in OET-65 and ANSI C95.1, 1991. Proper operation of this radio device according to the instructions in this publication results in user exposure substantially below the FCC recommended limits.
For your safety, and to help you achieve a good installation, read and follow these safety precautions. They might save your life!
1. If you are installing an antenna for the first time, for your own safety as well as others, seek professional assistance. Your Cisco sales representative can explain which mounting method to use for the size and type of antenna you are about to install.
2. Select your installation site with safety as well as performance in mind. Electric power lines and phone lines look alike. For your safety, assume that any overhead line can kill you.
3. Call your electric power company. Tell them your plans and ask them to come look at your proposed installation. This is a small inconvenience considering your life is at stake.
4. Plan your installation carefully and completely before you begin. Successfully raising a mast or tower is largely a matter of coordination. Each person should be assigned to a specific task and should know what to do and when to do it. One person should be in charge of the operation to issue instructions and watch for signs of trouble.
5. When installing an antenna, remember:
b. Do not work on a wet or windy day.
c. Do dress properly—shoes with rubber soles and heels, rubber gloves, long-sleeved shirt or jacket.
6. If the assembly starts to drop, get away from it and let it fall. Remember that the antenna, mast, cable, and metal guy wires are all excellent conductors of electrical current. Even the slightest touch of any of these parts to a power line completes an electrical path through the antenna and the installer: you!
7. If any part of an antenna system should come in contact with a power line, do not touch it or try to remove it yourself. Call your local power company. They will remove it safely.
8. If an accident should occur with the power lines, call for qualified emergency help immediately.
See the appropriate quick start guide or hardware installation guide for instructions on installing controllers and access points.
Note To meet regulatory restrictions, all external antenna configurations must be installed by experts.
Personnel installing the controllers and access points must understand wireless techniques and grounding methods. Access points with internal antennas can be installed by an experienced IT professional.
The controller must be installed by a network administrator or qualified IT professional, and the proper country code must be selected. Following installation, access to the controller should be password protected by the installer to maintain compliance with regulatory requirements and ensure proper unit functionality.
If you need information about a specific caveat that does not appear in these release notes, you can use the Cisco Bug Toolkit to find caveats of any severity. Click this URL to browse to the Bug Toolkit:
https://tools.cisco.com/bugsearch/
(If you request a defect that cannot be displayed, the defect number might not exist, the defect might not yet have a customer-visible description, or the defect might be marked Cisco Confidential.)
For the most up-to-date, detailed troubleshooting information, see the Cisco TAC website at this URL:
http://www.cisco.com/c/en/us/support/index.html
Click Product Support > Wireless. Then choose your product and Troubleshooting to find information on the problem you are experiencing.
For additional information about the Cisco controllers and lightweight access points, see these documents:
For information on obtaining documentation, using the Cisco Bug Search Tool (BST), submitting a service request, and gathering additional information, see What’s New in Cisco Product Documentation at: http://www.cisco.com/c/en/us/td/docs/general/whatsnew/whatsnew.html
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