NVP DataCom TN

Authorized NVP Resellers for the State

The following Cisco partners 1) currently qualify under Cisco's established partner selection criteria for the above-referenced Cisco Prime Contract, and 2) have been authorized by the State to participate as Cisco Subcontractors under that agreement:

To verify a Partner's current Cisco Technical Certifications or Specializations, please refer to the Partner Locator Tool.

ABBREVIATIONS:

Master Agreement: MA 
Participating Addendum: PA
Attachment: Att
Amendment: Amdt
Exhibit: Ex

Eligible Users: This NASPO ValuePoint Master Agreement #AR3227 may be used by all state agencies, institutions of higher education, political subdivisions and other entities authorized to use statewide contracts in the State of Tennessee. Issues of interpretation and eligibility for participation are solely within the authority of the State Chief Procurement Official.

This Contract establishes a source or sources of supply for all Tennessee State Agencies. “Tennessee State Agency” refers to the various departments, institutions, boards, commissions, and agencies of the executive branch of government of the State of Tennessee with exceptions as addressed in Tenn. Comp. R. & Regs. 0690-03-01-.01. The Contractor shall provide all goods or services and deliverables as required by this Contract to all Tennessee State Agencies. The Contractor shall make this Contract available to the following entities, who are authorized to and who may purchase off of this Statewide Contract (“Authorized Users”):

a.   all Tennessee State governmental entities (this includes the legislative branch; judicial branch; and, commissions and boards of the State outside of the executive branch of government);

b.   Tennessee local governmental agencies;

c.    members of the University of Tennessee or Tennessee Board of Regents systems;

d.   any private nonprofit institution of higher education chartered in Tennessee; and, e. any corporation which is exempted from taxation under 26 U.S.C. Section 501(c) (3), as amended, and which contracts with the Department of Mental Health and Substance Abuse to provide services to the public (Tenn. Code Ann. § 33-2- 1001).

These Authorized Users may utilize this Contract by purchasing directly from the Contractor according to their own procurement policies and procedures. The State is not responsible or liable for the transactions between the Contractor and Authorized Users. Refer to PA, §2.

Scope of Offerings:

The following products or services are included in this contract portfolio:

·        The full suite of product and service offerings available under the Master Agreement may be procured under this Participating Addendum.

·        Software as a Service Cloud hosting offerings.

The following products or services are not included in this agreement:

·        IaaS and PaaS Cloud services

Refer to MA, Att B & PA Above Section 1

Shipping and Delivery Information: Shipping terms are FOB Destination, freight pre-paid, for the standard shipping time intervals. Expedited shipping and/or a special delivery request that are non-standard delivery will result in additional charges to the Purchasing Entity. Refer to MA, Att A, §14 & PA Special Terms and Conditions Section 12.

Limited Fulfillment Partner Professional Services: Subject to Contractor's approval and the certifications held by its Fulfillment Partner, Fulfillment Partner can offer and provide limited Fulfillment Partner Professional Services: Certified and Technical Project Management, Staging and Implementation Engineering (Installation), Site Survey, High Level Design Review, Global Implementation Capability, Configuration Development, Knowledge transfer and Acceptance Testing. Refer to MA, Att B, §2.2-3.

Leasing: The procurement and other applicable laws of some Purchasing Entities may permit the use of leasing or alternative financing methods for the acquisition of Products under this Master Agreement. Where the terms and conditions are not otherwise prescribed in an applicable Participating Addendum, the terms and conditions for leasing or alternative financing methods are subject to negotiation between the Contractor and Purchasing Entity. Refer to MA Attachment A, §45..

Minimum Insurance Coverage: Refer to MA, §28 and PA Special Terms and Conditions, §32

Record Retention: The Contractor shall maintain documentation for all charges under this Contract. The books, records, and documents of the Contractor, for work performed or money received under this Contract, shall be maintained for a period of five (5) full years from the date of the final payment and shall be subject to audit not more than once per year. Refer to PA, Special Terms and Conditions, §23.

Purchase Orders: The MA number #AR3227 and the Partner's Tennessee Edison Contract Number must appear on every PO placed under the PA. Refer to PA § 6.

The NVP Cisco Master Agreement #AR3227 is a "discount off list price" contract. Contract pricing is benchmarked to the approved NVP and/or Participating Entity Contract Price List as updated and posted on the Cisco and NVP contract webpages. Minimum contract discounts off the NVP Contract Price List have been established for eligible purchasers and is firm for the contract term. However, additional incremental discounts may be offered by Cisco Authorized Resellers above and beyond the minimum, guaranteed discounts offered by Cisco.

Please refer to Attachment C ‐ Pricing Discounts and Value Added Services for further details on minimum contract discounts.

Hardware and Software (on premise) Discount: 35%

Cloud Services Discount: 10%

Service Packages (i.e., Maintenance, etc.) Discount: 10%

Training Discount: 0%

Non-SOW Cisco Services (i.e. Advanced, etc.) Discount: 0%

The hourly Value Added Service rates provided for Cisco Services are Not-To-Exceed (NTE) rates. Individual hours, or blocks of hours, may not be purchased separately. Cisco will use these rates to determine the total fixed price of a customer-approved Statement of Work (SOW) with specific deliverables.

For “Partner Services”, please contact the authorized resellers directly for their rates. They are authorized to only provide Basic Installation and Configuration services (i.e. rack and stack work, installation of purchased Cisco equipment, etc.) under this Cisco NVP Data Communications Master Agreement #AR3227.

Cisco Systems, Inc. ("Cisco") requires Purchase Orders under the NVP Cisco Master Agreement #AR3227 and each State's NVP Participating Addendum to be processed through our Authorized Resellers.

Customers (Purchasing Entity) may select any of the Authorized Resellers listed for your State.

Purchase Order Instructions

1. Select one of the Authorized Resellers for this contract.
2. Issue the Purchase Order directly to the selected Authorized Reseller.
3. Reference the NVP Cisco Master Agreement #AR3227 and your State's NVP Participating Addendum contract # (if applicable) on your Purchase Order.
4. Include the following contact info: Your customer name and phone number, "Ship To" and "Bill To" addresses.

Authorized Resellers will directly ship the orders placed to the identified "Ship To" address (es). Customers will then be invoiced directly by the Authorized Resellers. Payments must be made in accordance with the terms of the NVP Cisco Master Agreement #AR3227 and your State's respective NVP Participating Addendum.

Return Goods Policy

Please refer to the NVP Cisco Master Agreement #AR3227 for warranty terms.

Repair or Replacement of Products

Please directly contact the Authorized Reseller who processed your original Purchase Order for the Cisco Products. Subject to the warranty terms of the NVP Cisco Master Agreement #AR3227, the Authorized Reseller will work with you and Cisco on the matter.

Blanket POs are not allowed under the contract.

Additional or conflicting PO terms are not allowed under contract.

• NASPO ValuePoint Data Communications Master Agreement Documents
• Participating Addendum for Tennessee   (PDF - 2.1 MB)
• Amendment 1 - Updating PA Number and FTI Language   (PDF - 307.3 KB)

For question, inquiries or escalations related to this contract, please send an email  with the following details:

• Full Name
• Company
• Title
• Email Address
• Related Participating State(s) inquiry is referencing
• Detailed inquiry/request

For any SKU related questions or inquiries, please complete the SKU Request Form.

NVP DC Reporting - Web Portal

• Sales Report Portal; Help and New Login Requests 

• Report Data & Template 

Cisco TN Sales Contact:

• Tom Goughenour Jr 
• Finley Bandy 

Cisco TN Channels Contact:

• Lindi-Jo Jobe  

State of TN Contact:

• Connor Petschke 

Cisco Technical Assistance:

• Cisco Systems Technical
  Assistance 
  800-553-2447