EOL9754
Cisco announces the end-of-sale and end-of-life dates for the Cisco Jabber for Mac 8.6. The last day to order the affected product(s) is November 29, 2014. Customers with active service contracts will continue to receive support from the Cisco Technical Assistance Center (TAC) as shown in Table 1 of the EoL bulletin. Table 1 describes the end-of-life milestones, definitions, and dates for the affected product(s). Table 2 lists the product part numbers affected by this announcement. For customers with active and paid service and support contracts, support will be available under the terms and conditions of customers' service contract.
Table 1. End-of-Life Milestones and Dates for the Cisco Jabber for Mac 8.6
Milestone |
Definition |
Date |
End-of-Life Announcement Date |
The date the document that announces the end-of-sale and end-of-life of a product is distributed to the general public. |
May 31, 2014 |
End-of-Sale Date |
The last date to order the product through Cisco point-of-sale mechanisms. The product is no longer for sale after this date. |
November 29, 2014 |
Last Ship Date: |
The last-possible ship date that can be requested of Cisco and/or its contract manufacturers. Actual ship date is dependent on lead time. |
February 27, 2015 |
End of SW Maintenance Releases Date: |
The last date that Cisco Engineering may release any final software maintenance releases or bug fixes. After this date, Cisco Engineering will no longer develop, repair, maintain, or test the product software. |
November 29, 2015 |
End of New Service Attachment Date: |
For equipment and software that is not covered by a service-and-support contract, this is the last date to order a new service-and-support contract or add the equipment and/or software to an existing service-and-support contract. |
November 29, 2015 |
End of Service Contract Renewal Date: |
The last date to extend or renew a service contract for the product. |
February 24, 2017 |
Last Date of Support: |
The last date to receive applicable service and support for the product as entitled by active service contracts or by warranty terms and conditions. After this date, all support services for the product are unavailable, and the product becomes obsolete. |
November 30, 2017 |
Table 2. Product Part Numbers Affected by This Announcement
End-of-Sale Product PartNumber |
Product Description |
Replacement Product Part Number |
Replacement Product Description |
Additional Information |
IPC-JAB8-MAC-UPG= |
Migration from Cisco IP Comm to Cisco Jabber for Mac 8.6 |
JAB9-DSK-K9-UPG= |
Upgrade from existing Cisco UC Clients to Jabber 9.x Desktop |
- |
JAB8-MAC-CLNT-EA |
Jabber for Mac 8.x Client License |
JAB9-DSK-CLNT-EA |
Jabber for Desktop 9.x Client License for Windows/Mac |
- |
JAB8-MAC-CLNT-UCM |
Jabber for Mac User License 8.x for UCM only |
JAB9-DSK-CLNT-UCM |
Jabber for Desktop User License 9.x for UCM only |
- |
JAB8-MAC-CLNT-UWL |
Jabber for Mac 8.x for CUWL Only |
L-JAB9-DSK-UWL |
Jabber for Desktop 9.x for CUWL Only |
- |
JAB8-MAC-CPW |
Jabber for Mac 8.x for CUWP Only |
JAB9-DSK-CPW |
Jabber for Desktop 9.x for CUWP Only |
- |
JAB8-MAC-CPW-RTU |
Jabber for MAC Right to Use Certificate |
JAB9-DSK-CPW-RTU |
Jabber for Desktop Right to Use Certificate |
- |
JAB8-MAC-EA-RTU |
Jabber 8.x for MAC RTU |
JAB9-DSK-EA-K9-RTU |
Jabber 9.x for Desktop RTU |
- |
JAB8-MAC-HCS |
Jabber for Mac 8.x Client License |
JAB9-DSK-HCS |
Jabber Desktop for HCS Client License |
- |
JAB8-MAC-HCS-RTU |
Jabber for Mac 8.x RTU for HCS |
JAB9-DSK-HCS-RTU |
Jabber for Desktop 9.x RTU for HCS |
- |
JAB8-MAC-K9 |
Cisco Jabber for Mac 8.x |
JAB9-DSK-K9 |
Cisco Jabber for Desktop 9.x |
- |
JAB8-MAC-K9-UPG= |
Upgrade from CUPC or other softclients to Jabber for Mac 8.6 |
JAB9-DSK-K9-UPG= |
Upgrade from existing Cisco UC Clients to Jabber 9.x Desktop |
- |
JAB8-MAC-LIC |
Cisco Jabber for Mac Client |
JAB9-DSK-LIC |
Cisco Jabber 9.X for Desktop |
- |
JAB8-MAC-UCM-RTU |
JAB8 UCM Right to Use Certificate |
There is currently no replacement product available for this product. |
- |
- |
L-JAB8-MAC-K9 |
Cisco Jabber for Mac 8.x |
L-JAB9-DSK-K9 |
Cisco Jabber 9.X for Desktop |
- |
L-JAB8-MAC-LIC |
Cisco Jabber for Mac 8.x User |
L-JAB9-DSK-LIC |
Cisco Jabber 9.X for Desktop |
- |
L-JAB8-MAC-UWL-RTU |
Jabber for Mac Right to Use |
L-JAB9-DSK-UWL-RTU |
Jabber for Desktop Right to Use Certificate |
- |
Product Migration Options
Customers are encouraged to migrate to the Cisco Jabber for Mac 9.x or later. Information about this product can be found at: http://www.cisco.com/c/en/us/products/unified-communications/jabber-mac/index.html.
Customers may be able to use the Cisco Technology Migration Program (TMP) where applicable to trade-in eligible products and receive credit toward the purchase of new Cisco equipment. For more information about Cisco TMP, customers should work with their Cisco Partner or Cisco account team. Cisco Partners can find additional TMP information on Partner Central at http://www.cisco.com/web/partners/incentives_and_promotions/tmp.html.
Customers may be able to continue to purchase Cisco Jabber for Mac 8.6 through the Cisco Certified Refurbished Equipment program. Refurbished units may be available in limited supply for sale in certain countries on a first-come, first-served basis until the Last Date of Support has been reached. For information about the Cisco Certified Refurbished Equipment program, go to: http://www.cisco.com/go/eos.
Service prices for Cisco products are subject to change after the product End-of-Sale date.
The Cisco Takeback and Recycle program helps businesses dispose properly of surplus products that have reached their end of useful life. The program is open to all business users of Cisco equipment and its associated brands and subsidiaries. For more information, go to: http://www.cisco.com/web/about/ac227/ac228/ac231/about_cisco_takeback_recycling.html.
For More Information
For more information about the Cisco Jabber for Mac 9.x or later, visit http://www.cisco.com/c/en/us/products/unified-communications/jabber-mac/index.html, or contact your local account representative.
For more information about the Cisco End-of-Life Policy, go to: http://www.cisco.com/en/US/products/products_end-of-life_policy.html.
For more information about the Cisco Product Warranties, go to: http://www.cisco.com/en/US/products/prod_warranties_listing.html.
To subscribe to receive end-of-life/end-of-sale information, go to: http://www.cisco.com/cisco/support/notifications.html.
Subscribe for RSS Notifications for End-of-Life and End-of-Sale Notices
To subscribe to the End-of-Life and End-of-Sale RSS Feed, insert the following URL into your RSS application: http://www.cisco.com/web/feeds/products/end_of_life_rss.xml.
Any authorized translation issued by Cisco Systems or affiliates of this end-of-life Product Bulletin is intended to help customers understand the content described in the English version. This translation is the result of a commercially reasonable effort; however, if there are discrepancies between the English version and the translated document, please refer to the English version, which is considered authoritative.