The documentation set for this product strives to use bias-free language. For the purposes of this documentation set, bias-free is defined as language that does not imply discrimination based on age, disability, gender, racial identity, ethnic identity, sexual orientation, socioeconomic status, and intersectionality. Exceptions may be present in the documentation due to language that is hardcoded in the user interfaces of the product software, language used based on RFP documentation, or language that is used by a referenced third-party product. Learn more about how Cisco is using Inclusive Language.
EOL13478
Cisco annonce les dates de fin de commercialisation et de fin de vie de Cisco Unified Workforce Optimization. Le dernier jour pour commander le ou les produits concernés est le 1er août 2020. Cisco Webex Workforce Optimization, avec de nouvelles fonctionnalités améliorées, est désormais disponible en tant qu'option de migration de produit pour Cisco Unified Workforce Optimization.
Les clients ayant des contrats de service actifs continueront à recevoir l'assistance du centre d'assistance technique Cisco (TAC), comme indiqué dans le tableau 1 du bulletin EoL. Le tableau 1 décrit les jalons, les définitions et les dates de fin de vie des produits concernés. Le tableau 2 répertorie les références des produits concernés par cette annonce. Pour les clients avec des contrats de service et d'assistance actifs et payants, l'assistance sera disponible selon les termes et conditions du contrat de service client.
Tableau 1. Étapes et dates relatives à la fin de vie de Cisco Unified Workforce Optimization
| Étape |
Définition |
Date |
| Date d’annonce de fin de vie |
Date à laquelle le document annonçant la fin de commercialisation et la fin de vie d’un produit est diffusé au grand public. |
1 juillet 2020 |
| Date de fin de commercialisation: |
Date limite de commande du produit auprès des points de vente Cisco. Passée cette date, le produit ne sera plus en vente. |
1 août 2020 |
| Dernière date de livraison: |
Date limite jusqu’à laquelle une livraison pourra être demandée à Cisco et/ou ses sous-traitants. La date de livraison réelle dépend du délai d’exécution. |
31 octobre 2020 |
| Date de la dernière version de maintenance: |
Dernière date à laquelle les équipes techniques de Cisco peuvent proposer une version de maintenance finale ou un correctif. Après cette date, les équipes techniques de Cisco ne seront plus chargées de développer, réparer, gérer ou tester les logiciels du produit. |
1 août 2021 |
| Date de dernière modification des contrats de service: |
Pour les équipements et les logiciels non couverts par un contrat de service et d’assistance, dernière date à laquelle il est possible de commander un nouveau contrat de service et d’assistance, ou d’ajouter un équipement et/ou un logiciel à un contrat de service et d’assistance existant. |
1 août 2021 |
| Date de l'arrêt des renouvellements de contrats de service: |
Date limite pour prolonger ou reconduire un contrat de service pour le produit. |
1 décembre 2022 |
| Date de fin d'assistance: |
La date jusqu’à laquelle le client peut bénéficier d’une assistance et de réparations du produit selon les modalités du contrat de service ou les conditions générales de la garantie. Après cette date, le produit ne fait plus l’objet de services d’assistance et est considéré comme obsolète. |
31 août 2023 |
Tableau 2. Numéros de référence des pièces du produit affecté par le présent avis
| Numéro de référence de la pièce du produit en fin de commercialisation |
Description du produit |
Numéro de référence de la pièce de remplacement pour le produit |
Description du produit de remplacement |
Informations complémentaires |
| CCX-11-CR-LIC |
CCX 11.0 Call Recording Seat Qty 1 LICENSE ONLY |
A-FLEX-CR |
Call Recording with WFO |
- |
| CCX-11-CR-LIC |
CCX 11.0 Call Recording Seat Qty 1 LICENSE ONLY |
A-FLEX-NWFB |
WFO Bundle Named Agent |
- |
| CCX-MS-CR-1LIC |
MediaSense to Compliance Recording Migration PID - 1 License |
A-FLEX-CR |
Call Recording with WFO |
- |
| CCX-MS-CR-1LIC |
MediaSense to Compliance Recording Migration PID - 1 License |
A-FLEX-NWFB |
WFO Bundle Named Agent |
- |
| CCX-11-CR1SL= |
CCX 11.0 CR Seat Qty 1 LICENSE ONLY |
A-FLEX-CR |
Call Recording with WFO |
- |
| CCX-11-CR1SL= |
CCX 11.0 CR Seat Qty 1 LICENSE ONLY |
A-FLEX-NWFB |
WFO Bundle Named Agent |
- |
| CCX-70-11U-C-CS1 |
CCX 11.0 UPGRADE - 7.0 to 11.0 Qty 1 CR-CR Seat |
A-FLEX-CR |
Call Recording with WFO |
- |
| CCX-70-11U-C-CS1 |
CCX 11.0 UPGRADE - 7.0 to 11.0 Qty 1 CR-CR Seat |
A-FLEX-NWFB |
WFO Bundle Named Agent |
- |
| CCX-80-11U-C-CS1 |
CCX 11.0 UPGRADE - 8.0 to 11.0 Qty 1 CR-CR Seat |
A-FLEX-CR |
Call Recording with WFO |
- |
| CCX-80-11U-C-CS1 |
CCX 11.0 UPGRADE - 8.0 to 11.0 Qty 1 CR-CR Seat |
A-FLEX-NWFB |
WFO Bundle Named Agent |
- |
| CCX-85-11U-C-CS1 |
CCX 11.0 UPGRADE - 8.5 to 11.0 Qty 1 CR-CR Seat |
A-FLEX-CR |
Call Recording with WFO |
- |
| CCX-85-11U-C-CS1 |
CCX 11.0 UPGRADE - 8.5 to 11.0 Qty 1 CR-CR Seat |
A-FLEX-NWFB |
WFO Bundle Named Agent |
- |
| CCX-90-11U-C-CS1 |
CCX 11.0 UPGRADE - 9.0 to 11.0 Qty 1 CR-CR Seat |
A-FLEX-CR |
Call Recording with WFO |
- |
| CCX-90-11U-C-CS1 |
CCX 11.0 UPGRADE - 9.0 to 11.0 Qty 1 CR-CR Seat |
A-FLEX-NWFB |
WFO Bundle Named Agent |
- |
| CCX-10-11U-C-CS1 |
CCX 11.0 UPGRADE - 10.0 to 11.0 Qty 1 CR-CR Seat |
A-FLEX-CR |
Call Recording with WFO |
- |
| CCX-10-11U-C-CS1 |
CCX 11.0 UPGRADE - 10.0 to 11.0 Qty 1 CR-CR Seat |
A-FLEX-NWFB |
WFO Bundle Named Agent |
- |
| CCX-UPG-CR70-11K9= |
CCX CR 7.0 to 11.0 CR UCSS Major Upgrade |
A-FLEX-CR |
Call Recording with WFO |
- |
| CCX-UPG-CR70-11K9= |
CCX CR 7.0 to 11.0 CR UCSS Major Upgrade |
A-FLEX-NWFB |
WFO Bundle Named Agent |
- |
| CCX-UPG-CR80-11K9= |
CCX CR 8.0 to 11.0 CR UCSS Major Upgrade |
A-FLEX-CR |
Call Recording with WFO |
- |
| CCX-UPG-CR80-11K9= |
CCX CR 8.0 to 11.0 CR UCSS Major Upgrade |
A-FLEX-NWFB |
WFO Bundle Named Agent |
- |
| CCX-UPG-CR85-11K9= |
CCX CR 8.5 to 11.0 CR UCSS Major Upgrade |
A-FLEX-CR |
Call Recording with WFO |
- |
| CCX-UPG-CR85-11K9= |
CCX CR 8.5 to 11.0 CR UCSS Major Upgrade |
A-FLEX-NWFB |
WFO Bundle Named Agent |
- |
| CCX-UPG-CR90-11K9= |
CCX CR 9.0 to 11.0 CR UCSS Major Upgrade |
A-FLEX-CR |
Call Recording with WFO |
- |
| CCX-UPG-CR90-11K9= |
CCX CR 9.0 to 11.0 CR UCSS Major Upgrade |
A-FLEX-NWFB |
WFO Bundle Named Agent |
- |
| CCX-UPG-CR10-11K9= |
CCX CR 10.0 to 11.0 CR UCSS Major Upgrade |
A-FLEX-CR |
Call Recording with WFO |
- |
| CCX-UPG-CR10-11K9= |
CCX CR 10.0 to 11.0 CR UCSS Major Upgrade |
A-FLEX-NWFB |
WFO Bundle Named Agent |
- |
| CCX-115-CR-LIC |
Poste d enregistrement des appels CCX 12.0 qté 1 LICENCE SEULEMENT |
A-FLEX-CR |
Call Recording with WFO |
- |
| CCX-115-CR-LIC |
Poste d enregistrement des appels CCX 12.0 qté 1 LICENCE SEULEMENT |
A-FLEX-NWFB |
WFO Bundle Named Agent |
- |
| CCX11CRMEDIAKITK9 |
CCX 11.0 Compliance Recording Qty 1 Media Kit - NO LICENSES |
Aucun produit de remplacement n’est actuellement offert pour ce produit. |
- |
- |
| CCX115CRMEDIAKITK9 |
1 trousse médias CR - AUCUNE LICENCE |
Aucun produit de remplacement n’est actuellement offert pour ce produit. |
- |
- |
| CCX-70-115U-C-CS1 |
1 poste CR-CR LICENCE SEULEMENT |
A-FLEX-CR |
Call Recording with WFO |
- |
| CCX-70-115U-C-CS1 |
1 poste CR-CR LICENCE SEULEMENT |
A-FLEX-NWFB |
WFO Bundle Named Agent |
- |
| CCX-80-115U-C-CS1 |
1 CR - Poste CR LICENCE SEULEMENT |
A-FLEX-CR |
Call Recording with WFO |
- |
| CCX-80-115U-C-CS1 |
1 CR - Poste CR LICENCE SEULEMENT |
A-FLEX-NWFB |
WFO Bundle Named Agent |
- |
| CCX-85-115U-C-CS1 |
1 poste CR-CR LICENCE SEULEMENT |
A-FLEX-CR |
Call Recording with WFO |
- |
| CCX-85-115U-C-CS1 |
1 poste CR-CR LICENCE SEULEMENT |
A-FLEX-NWFB |
WFO Bundle Named Agent |
- |
| CCX-90-115U-C-CS1 |
Qté 1 CR-CR licence de siège uniquement |
A-FLEX-CR |
Call Recording with WFO |
- |
| CCX-90-115U-C-CS1 |
Qté 1 CR-CR licence de siège uniquement |
A-FLEX-NWFB |
WFO Bundle Named Agent |
- |
| CCX-10-115U-C-CS1 |
1 CR - Poste CR LICENCE SEULEMENT |
A-FLEX-CR |
Call Recording with WFO |
- |
| CCX-10-115U-C-CS1 |
1 CR - Poste CR LICENCE SEULEMENT |
A-FLEX-NWFB |
WFO Bundle Named Agent |
- |
| CCX-11-115U-C-CS1 |
1 poste CR-CR LICENCE SEULEMENT |
A-FLEX-CR |
Call Recording with WFO |
- |
| CCX-11-115U-C-CS1 |
1 poste CR-CR LICENCE SEULEMENT |
A-FLEX-NWFB |
WFO Bundle Named Agent |
- |
| CCX-U-CR70-115K9= |
Mise à niveau importante CR UCSS |
A-FLEX-CR |
Call Recording with WFO |
- |
| CCX-U-CR70-115K9= |
Mise à niveau importante CR UCSS |
A-FLEX-NWFB |
WFO Bundle Named Agent |
- |
| CCX-U-CR80-115K9= |
Mise à niveau importante CR UCSS |
A-FLEX-CR |
Call Recording with WFO |
- |
| CCX-U-CR80-115K9= |
Mise à niveau importante CR UCSS |
A-FLEX-NWFB |
WFO Bundle Named Agent |
- |
| CCX-U-CR85-115K9= |
Mise à niveau majeure CR UCSS |
A-FLEX-CR |
Call Recording with WFO |
- |
| CCX-U-CR85-115K9= |
Mise à niveau majeure CR UCSS |
A-FLEX-NWFB |
WFO Bundle Named Agent |
- |
| CCX-U-CR90-115K9= |
Mise à niveau majeure CR UCSS |
A-FLEX-CR |
Call Recording with WFO |
- |
| CCX-U-CR90-115K9= |
Mise à niveau majeure CR UCSS |
A-FLEX-NWFB |
WFO Bundle Named Agent |
- |
| CCX-U-CR10-115K9= |
Mise à niveau importante CR UCSS |
A-FLEX-CR |
Call Recording with WFO |
- |
| CCX-U-CR10-115K9= |
Mise à niveau importante CR UCSS |
A-FLEX-NWFB |
WFO Bundle Named Agent |
- |
| CCX-U-CR11-115K9= |
Mise à niveau majeure CR UCSS |
A-FLEX-CR |
Call Recording with WFO |
- |
| CCX-U-CR11-115K9= |
Mise à niveau majeure CR UCSS |
A-FLEX-NWFB |
WFO Bundle Named Agent |
- |
| CCX-11-AQM-LIC |
CCX 11.0 Adv Quality Manager Seat Qty 1 LICENSE ONLY |
A-FLEX-NQM |
Quality Management Named Agent |
- |
| CCX-11-AQM-LIC |
CCX 11.0 Adv Quality Manager Seat Qty 1 LICENSE ONLY |
A-FLEX-NWFB |
WFO Bundle Named Agent |
- |
| CCX-11-AQM1SL= |
CCX 11.0 Advanced Quality Manager Seat Qty 1 LICENSE ONLY |
A-FLEX-NQM |
Quality Management Named Agent |
- |
| CCX-11-AQM1SL= |
CCX 11.0 Advanced Quality Manager Seat Qty 1 LICENSE ONLY |
A-FLEX-NWFB |
WFO Bundle Named Agent |
- |
| CCX11AQMMEDKITK9 |
CCX 11.0 Adv Quality Manager Qty 1 Media Kit - NO LICENSES |
Aucun produit de remplacement n’est actuellement offert pour ce produit. |
- |
- |
| CCX-41-11U-Q-QS1 |
CCX 11.0 UPGRADE - 4.1 to 11.0 Qty 1 QM-QM Seat |
A-FLEX-NQM |
Quality Management Named Agent |
- |
| CCX-41-11U-Q-QS1 |
CCX 11.0 UPGRADE - 4.1 to 11.0 Qty 1 QM-QM Seat |
A-FLEX-NWFB |
WFO Bundle Named Agent |
- |
| CCX-50-11U-Q-QS1 |
CCX 11.0 UPGRADE - 5.0 to 11.0 Qty 1 QM-QM Seat |
A-FLEX-NQM |
Quality Management Named Agent |
- |
| CCX-50-11U-Q-QS1 |
CCX 11.0 UPGRADE - 5.0 to 11.0 Qty 1 QM-QM Seat |
A-FLEX-NWFB |
WFO Bundle Named Agent |
- |
| CCX-60-11U-Q-QS1 |
CCX 11.0 UPGRADE - 6.0 to 11.0 Qty 1 QM-QM Seat |
A-FLEX-NQM |
Quality Management Named Agent |
- |
| CCX-60-11U-Q-QS1 |
CCX 11.0 UPGRADE - 6.0 to 11.0 Qty 1 QM-QM Seat |
A-FLEX-NWFB |
WFO Bundle Named Agent |
- |
| CCX-70-11U-Q-QS1 |
CCX 11.0 UPGRADE - 7.0 to 11.0 Qty 1 QM-QM Seat |
A-FLEX-NQM |
Quality Management Named Agent |
- |
| CCX-70-11U-Q-QS1 |
CCX 11.0 UPGRADE - 7.0 to 11.0 Qty 1 QM-QM Seat |
A-FLEX-NWFB |
WFO Bundle Named Agent |
- |
| CCX-80-11U-Q-QS1 |
CCX 11.0 UPGRADE - 8.0 to 11.0 Qty 1 QM-QM Seat |
A-FLEX-NQM |
Quality Management Named Agent |
- |
| CCX-80-11U-Q-QS1 |
CCX 11.0 UPGRADE - 8.0 to 11.0 Qty 1 QM-QM Seat |
A-FLEX-NWFB |
WFO Bundle Named Agent |
- |
| CCX-85-11U-Q-QS1 |
CCX 11.0 UPGRADE - 8.5 to 11.0 Qty 1 QM-QM Seat |
A-FLEX-NQM |
Quality Management Named Agent |
- |
| CCX-85-11U-Q-QS1 |
CCX 11.0 UPGRADE - 8.5 to 11.0 Qty 1 QM-QM Seat |
A-FLEX-NWFB |
WFO Bundle Named Agent |
- |
| CCX-90-11U-Q-QS1 |
CCX 11.0 UPGRADE - 9.0 to 11.0 Qty 1 QM-QM Seat |
A-FLEX-NQM |
Quality Management Named Agent |
- |
| CCX-90-11U-Q-QS1 |
CCX 11.0 UPGRADE - 9.0 to 11.0 Qty 1 QM-QM Seat |
A-FLEX-NWFB |
WFO Bundle Named Agent |
- |
| CCX-10-11U-Q-QS1 |
CCX 11.0 UPGRADE - 10.0 to 11.0 Qty 1 QM-QM Seat |
A-FLEX-NQM |
Quality Management Named Agent |
- |
| CCX-10-11U-Q-QS1 |
CCX 11.0 UPGRADE - 10.0 to 11.0 Qty 1 QM-QM Seat |
A-FLEX-NWFB |
WFO Bundle Named Agent |
- |
| CCX-11-11U-CQMS1 |
CCX 11.0 UPGRADE - 11.0 to 11.0 Qty 1 CR-QM Seat |
A-FLEX-NQM |
Quality Management Named Agent |
- |
| CCX-11-11U-CQMS1 |
CCX 11.0 UPGRADE - 11.0 to 11.0 Qty 1 CR-QM Seat |
A-FLEX-NWFB |
WFO Bundle Named Agent |
- |
| CCX-50-11U-A-AS1 |
CCX 11.0 UPGRADE - 5.0 to 11.0 Qty 1 AQM-AQM Seat |
A-FLEX-NQM |
Quality Management Named Agent |
- |
| CCX-50-11U-A-AS1 |
CCX 11.0 UPGRADE - 5.0 to 11.0 Qty 1 AQM-AQM Seat |
A-FLEX-NWFB |
WFO Bundle Named Agent |
- |
| CCX-60-11U-A-AS1 |
CCX 11.0 UPGRADE - 6.0 to 11.0 Qty 1 AQM-AQM Seat |
A-FLEX-NQM |
Quality Management Named Agent |
- |
| CCX-60-11U-A-AS1 |
CCX 11.0 UPGRADE - 6.0 to 11.0 Qty 1 AQM-AQM Seat |
A-FLEX-NWFB |
WFO Bundle Named Agent |
- |
| CCX-70-11U-A-AS1 |
CCX 11.0 UPGRADE - 7.0 to 11.0 Qty 1 AQM-AQM Seat |
A-FLEX-NQM |
Quality Management Named Agent |
- |
| CCX-70-11U-A-AS1 |
CCX 11.0 UPGRADE - 7.0 to 11.0 Qty 1 AQM-AQM Seat |
A-FLEX-NWFB |
WFO Bundle Named Agent |
- |
| CCX-80-11U-A-AS1 |
CCX 11.0 UPGRADE - 8.0 to 11.0 Qty 1 AQM-AQM Seat |
A-FLEX-NQM |
Quality Management Named Agent |
- |
| CCX-80-11U-A-AS1 |
CCX 11.0 UPGRADE - 8.0 to 11.0 Qty 1 AQM-AQM Seat |
A-FLEX-NWFB |
WFO Bundle Named Agent |
- |
| CCX-85-11U-A-AS1 |
CCX 11.0 UPGRADE - 8.5 to 11.0 Qty 1 AQM-AQM Seat |
A-FLEX-NQM |
Quality Management Named Agent |
- |
| CCX-85-11U-A-AS1 |
CCX 11.0 UPGRADE - 8.5 to 11.0 Qty 1 AQM-AQM Seat |
A-FLEX-NWFB |
WFO Bundle Named Agent |
- |
| CCX-90-11U-A-AS1 |
CCX 11.0 UPGRADE - 9.0 to 11.0 Qty 1 AQM-AQM Seat |
A-FLEX-NQM |
Quality Management Named Agent |
- |
| CCX-90-11U-A-AS1 |
CCX 11.0 UPGRADE - 9.0 to 11.0 Qty 1 AQM-AQM Seat |
A-FLEX-NWFB |
WFO Bundle Named Agent |
- |
| CCX-10-11U-A-AS1 |
CCX 11.0 UPGRADE - 10.0 to 11.0 Qty 1 AQM-AQM Seat |
A-FLEX-NQM |
Quality Management Named Agent |
- |
| CCX-10-11U-A-AS1 |
CCX 11.0 UPGRADE - 10.0 to 11.0 Qty 1 AQM-AQM Seat |
A-FLEX-NWFB |
WFO Bundle Named Agent |
- |
| CCX-11-11UCAQMS1 |
CCX 11.0 UPGRADE - 11.0 to 11.0 Qty 1 CR-AQM Seat |
A-FLEX-NQM |
Quality Management Named Agent |
- |
| CCX-11-11UCAQMS1 |
CCX 11.0 UPGRADE - 11.0 to 11.0 Qty 1 CR-AQM Seat |
A-FLEX-NWFB |
WFO Bundle Named Agent |
- |
| CCX-11-11UQAQMS1 |
CCX 11.0 UPGRADE - 11.0 to 11.0 Qty 1 QM-AQM Seat |
A-FLEX-NQM |
Quality Management Named Agent |
- |
| CCX-11-11UQAQMS1 |
CCX 11.0 UPGRADE - 11.0 to 11.0 Qty 1 QM-AQM Seat |
A-FLEX-NWFB |
WFO Bundle Named Agent |
- |
| CCX-UPG-QM70-11K9= |
CCX QM 7.0 to 11.0 QM UCSS Major Upgrade |
A-FLEX-NQM |
Quality Management Named Agent |
- |
| CCX-UPG-QM70-11K9= |
CCX QM 7.0 to 11.0 QM UCSS Major Upgrade |
A-FLEX-NWFB |
WFO Bundle Named Agent |
- |
| CCX-UPG-QM80-11K9= |
CCX QM 8.0 to 11.0 QM UCSS Major Upgrade |
A-FLEX-NQM |
Quality Management Named Agent |
- |
| CCX-UPG-QM80-11K9= |
CCX QM 8.0 to 11.0 QM UCSS Major Upgrade |
A-FLEX-NWFB |
WFO Bundle Named Agent |
- |
| CCX-UPG-QM85-11K9= |
CCX QM 8.5 to 11.0 QM UCSS Major Upgrade |
A-FLEX-NQM |
Quality Management Named Agent |
- |
| CCX-UPG-QM85-11K9= |
CCX QM 8.5 to 11.0 QM UCSS Major Upgrade |
A-FLEX-NWFB |
WFO Bundle Named Agent |
- |
| CCX-UPG-QM90-11K9= |
CCX QM 9.0 to 11.0 QM UCSS Major Upgrade |
A-FLEX-NQM |
Quality Management Named Agent |
- |
| CCX-UPG-QM90-11K9= |
CCX QM 9.0 to 11.0 QM UCSS Major Upgrade |
A-FLEX-NWFB |
WFO Bundle Named Agent |
- |
| CCX-UPG-QM10-11K9= |
CCX QM 10.0 to 11.0 QM UCSS Major Upgrade |
A-FLEX-NQM |
Quality Management Named Agent |
- |
| CCX-UPG-QM10-11K9= |
CCX QM 10.0 to 11.0 QM UCSS Major Upgrade |
A-FLEX-NWFB |
WFO Bundle Named Agent |
- |
| CCX-UPGAQM70-11K9= |
CCX AQM 7.0 to 11.0 AQM UCSS Major Upgrade |
A-FLEX-NQM |
Quality Management Named Agent |
- |
| CCX-UPGAQM70-11K9= |
CCX AQM 7.0 to 11.0 AQM UCSS Major Upgrade |
A-FLEX-NWFB |
WFO Bundle Named Agent |
- |
| CCX-UPGAQM80-11K9= |
CCX AQM 8.0 to 11.0 AQM UCSS Major Upgrade |
A-FLEX-NQM |
Quality Management Named Agent |
- |
| CCX-UPGAQM80-11K9= |
CCX AQM 8.0 to 11.0 AQM UCSS Major Upgrade |
A-FLEX-NWFB |
WFO Bundle Named Agent |
- |
| CCX-UPGAQM85-11K9= |
CCX AQM 8.5 to 11.0 AQM UCSS Major Upgrade |
A-FLEX-NQM |
Quality Management Named Agent |
- |
| CCX-UPGAQM85-11K9= |
CCX AQM 8.5 to 11.0 AQM UCSS Major Upgrade |
A-FLEX-NWFB |
WFO Bundle Named Agent |
- |
| CCX-UPGAQM90-11K9= |
CCX AQM 9.0 to 11.0 AQM UCSS Major Upgrade |
A-FLEX-NQM |
Quality Management Named Agent |
- |
| CCX-UPGAQM90-11K9= |
CCX AQM 9.0 to 11.0 AQM UCSS Major Upgrade |
A-FLEX-NWFB |
WFO Bundle Named Agent |
- |
| CCX-UPGAQM10-11K9= |
CCX AQM 10.0 to 11.0 AQM UCSS Major Upgrade |
A-FLEX-NQM |
Quality Management Named Agent |
- |
| CCX-UPGAQM10-11K9= |
CCX AQM 10.0 to 11.0 AQM UCSS Major Upgrade |
A-FLEX-NWFB |
WFO Bundle Named Agent |
- |
| CCX-115-AQM-LIC |
Poste CCX 12.0 Adv Quality Manager qté 1 LICENCE SEULEMENT |
A-FLEX-NQM |
Quality Management Named Agent |
- |
| CCX-115-AQM-LIC |
Poste CCX 12.0 Adv Quality Manager qté 1 LICENCE SEULEMENT |
A-FLEX-NWFB |
WFO Bundle Named Agent |
- |
| CCX115AQMMEDKITK9 |
1 trousse médias AQM qtité 1 - AUCUNE LICENCE |
Aucun produit de remplacement n’est actuellement offert pour ce produit. |
- |
- |
| CCX-50-115U-A-AS1 |
Poste AQM-AQM, LICENCE UNIQUEMENT |
A-FLEX-NQM |
Quality Management Named Agent |
- |
| CCX-50-115U-A-AS1 |
Poste AQM-AQM, LICENCE UNIQUEMENT |
A-FLEX-NWFB |
WFO Bundle Named Agent |
- |
| CCX-60-115U-A-AS1 |
Poste AQM-AQM, LICENCE UNIQUEMENT |
A-FLEX-NQM |
Quality Management Named Agent |
- |
| CCX-60-115U-A-AS1 |
Poste AQM-AQM, LICENCE UNIQUEMENT |
A-FLEX-NWFB |
WFO Bundle Named Agent |
- |
| CCX-70-115U-A-AS1 |
Poste AQM-AQM, licence uniquement |
A-FLEX-NQM |
Quality Management Named Agent |
- |
| CCX-70-115U-A-AS1 |
Poste AQM-AQM, licence uniquement |
A-FLEX-NWFB |
WFO Bundle Named Agent |
- |
| CCX-80-115U-A-AS1 |
Poste AQM-AQM, licence uniquement |
A-FLEX-NQM |
Quality Management Named Agent |
- |
| CCX-80-115U-A-AS1 |
Poste AQM-AQM, licence uniquement |
A-FLEX-NWFB |
WFO Bundle Named Agent |
- |
| CCX-85-115U-A-AS1 |
Poste AQM-AQM, LICENCE UNIQUEMENT |
A-FLEX-NQM |
Quality Management Named Agent |
- |
| CCX-85-115U-A-AS1 |
Poste AQM-AQM, LICENCE UNIQUEMENT |
A-FLEX-NWFB |
WFO Bundle Named Agent |
- |
| CCX-90-115U-A-AS1 |
Poste AQM-AQM, LICENCE UNIQUEMENT |
A-FLEX-NQM |
Quality Management Named Agent |
- |
| CCX-90-115U-A-AS1 |
Poste AQM-AQM, LICENCE UNIQUEMENT |
A-FLEX-NWFB |
WFO Bundle Named Agent |
- |
| CCX-10-115U-A-AS1 |
Poste AQM-AQM, LICENCE UNIQUEMENT |
A-FLEX-NQM |
Quality Management Named Agent |
- |
| CCX-10-115U-A-AS1 |
Poste AQM-AQM, LICENCE UNIQUEMENT |
A-FLEX-NWFB |
WFO Bundle Named Agent |
- |
| CCX-11-115U-A-AS1 |
Poste AQM-AQM, LICENCE UNIQUEMENT |
A-FLEX-NQM |
Quality Management Named Agent |
- |
| CCX-11-115U-A-AS1 |
Poste AQM-AQM, LICENCE UNIQUEMENT |
A-FLEX-NWFB |
WFO Bundle Named Agent |
- |
| CCX-115-115UCAQMS1 |
1 poste CR-AQM LICENCE SEULEMENT |
A-FLEX-NQM |
Quality Management Named Agent |
- |
| CCX-115-115UCAQMS1 |
1 poste CR-AQM LICENCE SEULEMENT |
A-FLEX-NWFB |
WFO Bundle Named Agent |
- |
| CCX-U-AQM70-115K9= |
Mise à niveau majeure de AQM UCSS |
A-FLEX-NQM |
Quality Management Named Agent |
- |
| CCX-U-AQM70-115K9= |
Mise à niveau majeure de AQM UCSS |
A-FLEX-NWFB |
WFO Bundle Named Agent |
- |
| CCX-U-AQM80-115K9= |
Mise à niveau majeure de AQM UCSS |
A-FLEX-NQM |
Quality Management Named Agent |
- |
| CCX-U-AQM80-115K9= |
Mise à niveau majeure de AQM UCSS |
A-FLEX-NWFB |
WFO Bundle Named Agent |
- |
| CCX-U-AQM85-115K9= |
Mise à niveau majeure AQM UCSS |
A-FLEX-NQM |
Quality Management Named Agent |
- |
| CCX-U-AQM85-115K9= |
Mise à niveau majeure AQM UCSS |
A-FLEX-NWFB |
WFO Bundle Named Agent |
- |
| CCX-U-AQM90-115K9= |
Mise à niveau majeure de AQM UCSS |
A-FLEX-NQM |
Quality Management Named Agent |
- |
| CCX-U-AQM90-115K9= |
Mise à niveau majeure de AQM UCSS |
A-FLEX-NWFB |
WFO Bundle Named Agent |
- |
| CCX-U-AQM10-115K9= |
Mise à niveau majeure AQM UCSS |
A-FLEX-NQM |
Quality Management Named Agent |
- |
| CCX-U-AQM10-115K9= |
Mise à niveau majeure AQM UCSS |
A-FLEX-NWFB |
WFO Bundle Named Agent |
- |
| CCX-U-AQM11-115K9= |
Mise à niveau majeure de AQM UCSS |
A-FLEX-NQM |
Quality Management Named Agent |
- |
| CCX-U-AQM11-115K9= |
Mise à niveau majeure de AQM UCSS |
A-FLEX-NWFB |
WFO Bundle Named Agent |
- |
| CCX-11-WFM-LIC |
CCX 11.0 Workforce Manager Seat Qty 1 LICENSE ONLY |
A-FLEX-NWFB |
WFO Bundle Named Agent |
- |
| CCX-11-WFM-LIC |
CCX 11.0 Workforce Manager Seat Qty 1 LICENSE ONLY |
A-FLEX-NWFM |
Workforce Management Named Agent |
- |
| CCX-11-WFM1SL= |
CCX 11.0 Workforce Manager Seat Qty 1 LICENSE ONLY |
A-FLEX-NWFB |
WFO Bundle Named Agent |
- |
| CCX-11-WFM1SL= |
CCX 11.0 Workforce Manager Seat Qty 1 LICENSE ONLY |
A-FLEX-NWFM |
Workforce Management Named Agent |
- |
| CCX-11WFMMEDIAKIT |
CCX 11.0 Workforce Manager Qty 1 Media Kit - NO LICENSES |
Aucun produit de remplacement n’est actuellement offert pour ce produit. |
- |
- |
| CCX-41-11U-W-WS1 |
CCX 11.0 UPGRADE - 4.1 to 11.0 Qty 1 WFM-WFM Seat |
A-FLEX-NWFB |
WFO Bundle Named Agent |
- |
| CCX-41-11U-W-WS1 |
CCX 11.0 UPGRADE - 4.1 to 11.0 Qty 1 WFM-WFM Seat |
A-FLEX-NWFM |
Workforce Management Named Agent |
- |
| CCX-50-11U-W-WS1 |
CCX 11.0 UPGRADE - 5.0 to 11.0 Qty 1 WFM-WFM Seat |
A-FLEX-NWFB |
WFO Bundle Named Agent |
- |
| CCX-50-11U-W-WS1 |
CCX 11.0 UPGRADE - 5.0 to 11.0 Qty 1 WFM-WFM Seat |
A-FLEX-NWFM |
Workforce Management Named Agent |
- |
| CCX-60-11U-W-WS1 |
CCX 11.0 UPGRADE - 6.0 to 11.0 Qty 1 WFM-WFM Seat |
A-FLEX-NWFB |
WFO Bundle Named Agent |
- |
| CCX-60-11U-W-WS1 |
CCX 11.0 UPGRADE - 6.0 to 11.0 Qty 1 WFM-WFM Seat |
A-FLEX-NWFM |
Workforce Management Named Agent |
- |
| CCX-70-11U-W-WS1 |
CCX 11.0 UPGRADE - 7.0 to 11.0 Qty 1 WFM-WFM Seat |
A-FLEX-NWFB |
WFO Bundle Named Agent |
- |
| CCX-70-11U-W-WS1 |
CCX 11.0 UPGRADE - 7.0 to 11.0 Qty 1 WFM-WFM Seat |
A-FLEX-NWFM |
Workforce Management Named Agent |
- |
| CCX-80-11U-W-WS1 |
CCX 11.0 UPGRADE - 8.0 to 11.0 Qty 1 WFM-WFM Seat |
A-FLEX-NWFB |
WFO Bundle Named Agent |
- |
| CCX-80-11U-W-WS1 |
CCX 11.0 UPGRADE - 8.0 to 11.0 Qty 1 WFM-WFM Seat |
A-FLEX-NWFM |
Workforce Management Named Agent |
- |
| CCX-85-11U-W-WS1 |
CCX 11.0 UPGRADE - 8.5 to 11.0 Qty 1 WFM-WFM Seat |
A-FLEX-NWFB |
WFO Bundle Named Agent |
- |
| CCX-85-11U-W-WS1 |
CCX 11.0 UPGRADE - 8.5 to 11.0 Qty 1 WFM-WFM Seat |
A-FLEX-NWFM |
Workforce Management Named Agent |
- |
| CCX-90-11U-W-WS1 |
CCX 11.0 UPGRADE - 9.0 to 11.0 Qty 1 WFM-WFM Seat |
A-FLEX-NWFB |
WFO Bundle Named Agent |
- |
| CCX-90-11U-W-WS1 |
CCX 11.0 UPGRADE - 9.0 to 11.0 Qty 1 WFM-WFM Seat |
A-FLEX-NWFM |
Workforce Management Named Agent |
- |
| CCX-10-11U-W-WS1 |
CCX 11.0 UPGRADE - 10.0 to 11.0 Qty 1 WFM-WFM Seat |
A-FLEX-NWFB |
WFO Bundle Named Agent |
- |
| CCX-10-11U-W-WS1 |
CCX 11.0 UPGRADE - 10.0 to 11.0 Qty 1 WFM-WFM Seat |
A-FLEX-NWFM |
Workforce Management Named Agent |
- |
| CCX-UPG-WFM-70-11= |
CCX WFM 7.0 to 11.0 WFM UCSS Major Upgrade |
A-FLEX-NWFB |
WFO Bundle Named Agent |
- |
| CCX-UPG-WFM-70-11= |
CCX WFM 7.0 to 11.0 WFM UCSS Major Upgrade |
A-FLEX-NWFM |
Workforce Management Named Agent |
- |
| CCX-UPG-WFM-80-11= |
CCX WFM 8.0 to 11.0 WFM UCSS Major Upgrade |
A-FLEX-NWFB |
WFO Bundle Named Agent |
- |
| CCX-UPG-WFM-80-11= |
CCX WFM 8.0 to 11.0 WFM UCSS Major Upgrade |
A-FLEX-NWFM |
Workforce Management Named Agent |
- |
| CCX-UPG-WFM-85-11= |
CCX WFM 8.5 to 11.0 WFM UCSS Major Upgrade |
A-FLEX-NWFB |
WFO Bundle Named Agent |
- |
| CCX-UPG-WFM-85-11= |
CCX WFM 8.5 to 11.0 WFM UCSS Major Upgrade |
A-FLEX-NWFM |
Workforce Management Named Agent |
- |
| CCX-UPG-WFM-90-11= |
CCX WFM 9.0 to 11.0 WFM UCSS Major Upgrade |
A-FLEX-NWFB |
WFO Bundle Named Agent |
- |
| CCX-UPG-WFM-90-11= |
CCX WFM 9.0 to 11.0 WFM UCSS Major Upgrade |
A-FLEX-NWFM |
Workforce Management Named Agent |
- |
| CCX-UPG-WFM-10-11= |
CCX WFM 10.0 to 11.0 WFM UCSS Major Upgrade |
A-FLEX-NWFB |
WFO Bundle Named Agent |
- |
| CCX-UPG-WFM-10-11= |
CCX WFM 10.0 to 11.0 WFM UCSS Major Upgrade |
A-FLEX-NWFM |
Workforce Management Named Agent |
- |
| CCX-115-WFM-LIC |
Poste Workforce Manager CCX 12.0 qté 1 licence seulement |
A-FLEX-NWFB |
WFO Bundle Named Agent |
- |
| CCX-115-WFM-LIC |
Poste Workforce Manager CCX 12.0 qté 1 licence seulement |
A-FLEX-NWFM |
Workforce Management Named Agent |
- |
| CCX115WFMMEDIAKIT |
1 trousse médias WFM - AUCUNE LICENCE |
Aucun produit de remplacement n’est actuellement offert pour ce produit. |
- |
- |
| CCX-41-115U-W-WS1 |
1 CR - Poste WFM-WFM LICENCE SEULEMENT |
A-FLEX-NWFB |
WFO Bundle Named Agent |
- |
| CCX-41-115U-W-WS1 |
1 CR - Poste WFM-WFM LICENCE SEULEMENT |
A-FLEX-NWFM |
Workforce Management Named Agent |
- |
| CCX-50-115U-W-WS1 |
Qté 1, poste WFM-WFM, LICENCE UNIQUEMENT |
A-FLEX-NWFB |
WFO Bundle Named Agent |
- |
| CCX-50-115U-W-WS1 |
Qté 1, poste WFM-WFM, LICENCE UNIQUEMENT |
A-FLEX-NWFM |
Workforce Management Named Agent |
- |
| CCX-60-115U-W-WS1 |
Qté 1, poste WFM-WFM, licence uniquement |
A-FLEX-NWFB |
WFO Bundle Named Agent |
- |
| CCX-60-115U-W-WS1 |
Qté 1, poste WFM-WFM, licence uniquement |
A-FLEX-NWFM |
Workforce Management Named Agent |
- |
| CCX-70-115U-W-WS1 |
Qté 1 licence pour poste WFM-WFM uniquement |
A-FLEX-NWFB |
WFO Bundle Named Agent |
- |
| CCX-70-115U-W-WS1 |
Qté 1 licence pour poste WFM-WFM uniquement |
A-FLEX-NWFM |
Workforce Management Named Agent |
- |
| CCX-80-115U-W-WS1 |
1 poste WFM-WFM LICENCE SEULEMENT |
A-FLEX-NWFB |
WFO Bundle Named Agent |
- |
| CCX-80-115U-W-WS1 |
1 poste WFM-WFM LICENCE SEULEMENT |
A-FLEX-NWFM |
Workforce Management Named Agent |
- |
| CCX-85-115U-W-WS1 |
1 CR - Poste WFM-WFM LICENCE SEULEMENT |
A-FLEX-NWFB |
WFO Bundle Named Agent |
- |
| CCX-85-115U-W-WS1 |
1 CR - Poste WFM-WFM LICENCE SEULEMENT |
A-FLEX-NWFM |
Workforce Management Named Agent |
- |
| CCX-90-115U-W-WS1 |
1 poste WFM-WFM LICENCE SEULEMENT |
A-FLEX-NWFB |
WFO Bundle Named Agent |
- |
| CCX-90-115U-W-WS1 |
1 poste WFM-WFM LICENCE SEULEMENT |
A-FLEX-NWFM |
Workforce Management Named Agent |
- |
| CCX-10-115U-W-WS1 |
Qté 1, poste WFM-WFM, LICENCE UNIQUEMENT |
A-FLEX-NWFB |
WFO Bundle Named Agent |
- |
| CCX-10-115U-W-WS1 |
Qté 1, poste WFM-WFM, LICENCE UNIQUEMENT |
A-FLEX-NWFM |
Workforce Management Named Agent |
- |
| CCX-11-115U-W-WS1 |
1 CR - Poste WFM-WFM LICENCE SEULEMENT |
A-FLEX-NWFB |
WFO Bundle Named Agent |
- |
| CCX-11-115U-W-WS1 |
1 CR - Poste WFM-WFM LICENCE SEULEMENT |
A-FLEX-NWFM |
Workforce Management Named Agent |
- |
| CCX-U-WFM-70-115= |
Mise à niveau majeure WFM UCSS |
A-FLEX-NWFB |
WFO Bundle Named Agent |
- |
| CCX-U-WFM-70-115= |
Mise à niveau majeure WFM UCSS |
A-FLEX-NWFM |
Workforce Management Named Agent |
- |
| CCX-U-WFM-80-115= |
Mise à niveau importante CR WFM |
A-FLEX-NWFB |
WFO Bundle Named Agent |
- |
| CCX-U-WFM-80-115= |
Mise à niveau importante CR WFM |
A-FLEX-NWFM |
Workforce Management Named Agent |
- |
| CCX-U-WFM-85-115= |
Mise à niveau majeure WFM UCSS |
A-FLEX-NWFB |
WFO Bundle Named Agent |
- |
| CCX-U-WFM-85-115= |
Mise à niveau majeure WFM UCSS |
A-FLEX-NWFM |
Workforce Management Named Agent |
- |
| CCX-U-WFM-90-115= |
Mise à niveau majeure WFM UCSS |
A-FLEX-NWFB |
WFO Bundle Named Agent |
- |
| CCX-U-WFM-90-115= |
Mise à niveau majeure WFM UCSS |
A-FLEX-NWFM |
Workforce Management Named Agent |
- |
| CCX-U-WFM-10-115= |
Mise à niveau majeure WFM UCSS |
A-FLEX-NWFB |
WFO Bundle Named Agent |
- |
| CCX-U-WFM-10-115= |
Mise à niveau majeure WFM UCSS |
A-FLEX-NWFM |
Workforce Management Named Agent |
- |
| CCX-U-WFM-11-115= |
Mise à niveau majeure WFM UCSS |
A-FLEX-NWFB |
WFO Bundle Named Agent |
- |
| CCX-U-WFM-11-115= |
Mise à niveau majeure WFM UCSS |
A-FLEX-NWFM |
Workforce Management Named Agent |
- |
Options de migration du produit
Cisco Unified Workforce Optimization a une voie de migration directe avec la nouvelle solution Cisco Webex Workforce Optimization améliorée basée sur le cloud. Des crédits de transfert de valeur sont disponibles pour les clients qui souhaitent migrer de Cisco Unified Workforce Optimization vers Cisco Webex Workforce Optimization.
Les clients peuvent être en mesure d'utiliser le programme de migration de la technologie Cisco (TMP), le cas échéant, pour les produits éligibles à l'échange et recevoir un crédit pour l'achat de nouveaux équipements Cisco. Pour plus d'informations sur Cisco TMP, les clients doivent travailler avec leur partenaire Cisco ou l'équipe de compte Cisco. Les partenaires Cisco peuvent trouver des informations TMP supplémentaires sur Partner Central à l'adresse: https://www.cisco.com/web/partners/incentives_and_promotions/tmp.html.
Les prix des services pour les produits Cisco sont susceptibles d'être modifiés après la date de fin de commercialisation du produit.
Le programme Reprise et recyclage de Cisco permet aux entreprises de se débarrasser proprement des produits en surplus ayant atteint leur fin de vie utile. Ce programme est accessible à tous les utilisateurs professionnels des produits de marque Cisco et des sociétés affiliées. Pour en savoir plus, consultez: https://www.cisco.com/web/about/ac227/ac228/ac231/about_cisco_takeback_recycling.html.
Pour en savoir plus sur la politique de Cisco en matière de produits en fin de vie, rendez-vous sur la page: https://www.cisco.com/web/CA/products/products_end_of_life_policy_fr.html.
Pour en savoir plus sur les garanties des produits Cisco, rendez-vous sur la page: https://www.cisco.com/web/CA/products/prod_warranties_listing_fr.html.
Pour vous abonner et recevoir des informations sur l’arrêt de la commercialisation et la fin de vie des produits, rendez-vous sur la page: https://www.cisco.com/cisco/support/notifications.html.
Toute traduction autorisée de ce bulletin publiée par Cisco et ses sociétés affiliées a pour but d’aider les clients à comprendre le contenu décrit dans la version anglaise. Cette traduction est le fruit d’un effort économique raisonnable. Cependant, en cas de différences entre la version anglaise et le document traduit, consultez la version anglaise, considérée comme la version officielle.