Webex Workforce Optimization
意見-
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資料表和產品資訊
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版本和相容性
- 2021 Release Notes: Cisco Webex WFO for Deployments with New WFM (PDF - 100 KB)
- 2021 Release Notes: Cisco Webex WFO for Deployments with New WFM (PDF - 334 KB)
- Cisco Webex WFO Release Notes for Cloud Deployments (PDF - 168 KB)
發佈通知
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設計
- Cisco Webex WFO Cloud Design Guide (PDF - 2 MB)
設計指南
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安裝與升級
- Cisco Webex WFO Install-Design Guide with New WFM (PDF - 2 MB)
- Cisco Webex WFO Installation Guide for Hybrid Cloud Deployments (PDF - 2 MB)
- Cisco Webex WFO Installation Guide for Cloud Deployments (PDF - 1 MB)
安裝和升級指南
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維護與營運
- Webex WFO User Guide with New WFM (PDF - 7 MB)
- Cisco Webex WFO-WFM API Reference Guide (PDF - 2 MB)
- Webex WFO Unified CCE Integration Guide with New WFM (PDF - 1 MB)
- Webex WFO Unified CCX Integration Guide with New WFM (PDF - 1 MB)
- Webex WFO and Webex Contact Center Integration Guide with New WFM (PDF - 1 MB)
- Webex WFO Integration Guide for Cisco Webex Contact Center (PDF - 1 MB)
- Cisco Webex WFO Data Import Export Reference Guide (PDF - 1 MB)
- Cisco Webex WFO API Reference Guide (PDF - 2 MB)
- Cisco Webex WFO User Guide (PDF - 10 MB)
- Cisco Webex WFO Getting Started Guide (PDF - 531 KB)
終端用戶指南
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