Webex Workforce Optimization
意見-
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資料表和產品資訊
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版本和相容性
- Webex WFO for Deployments with New WFM - Release Notes 2022 (PDF - 99 KB)
發佈通知
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設計
- Webex WFO Design Guide for Deployments with Classic WFM (PDF - 2 MB)
設計指南
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安裝與升級
- Webex WFO Cloud Installation Guide for Deployments with Classic WFM (PDF - 2 MB)
- Webex WFO Design and Installation Guide for Deployments with New WFM (PDF - 2 MB)
安裝和升級指南
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維護與營運
- Webex WFO and Unified CCE Integration Guide for Deployments with New WFM (PDF - 1 MB)
- Webex WFO and Unified CCX Integration Guide for Deployments with New WFM (PDF - 1 MB)
- Webex WFO and Webex Contact Center Integration Guide for Deployments with New WFM (PDF - 2 MB)
- Webex WFO and Webex Contact Center Integration Guide for Deployments with Classic WFM (PDF - 2 MB)
- Webex WFO User Guide for Deployments with New WFM (PDF - 29 MB)
- Webex WFO User Guide for Deployments with Classic WFM (PDF - 11 MB)
- Webex WFO API Reference Guide for Deployments with Classic WFM (PDF - 2 MB)
- Webex WFO API Reference Guide for Deployments with New WFM (PDF - 2 MB)
- Webex Calling Integration Guide (PDF - 2 MB)
- Webex WFO and Unified CCX Integration Guide for Deployments with Classic WFM (PDF - 1 MB)
- Webex WFO and Unified CCE Integration Guide for Deployments with Classic WFM (PDF - 1 MB)
- Webex WFO Data Import/Export Reference Guide for Deployments with New WFM (PDF - 1 MB)
- Webex WFO Data Import/Export Reference Guide for Deployments with Classic WFM (PDF - 1 MB)
- Webex WFO Getting Started Guide (PDF - 531 KB)
終端用戶指南
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