Cisco Webex Support

資料表和產品資訊

資料表

• Cisco WebEx Support Center for Customer Service Data Sheet 24-Feb-2017 (PDF - 529 KB)
• Cisco WebEx Support Center Remote Support Data Sheet 24-Feb-2017 (PDF - 209 KB)

資安公告

安全建議、回應和注意事項

• Cisco Webex Centers Denial of Service Vulnerability 03-May-2020
• Cisco WebEx Centers Username Enumeration Information Disclosure Vulnerability 02-May-2020
• Cisco Webex Meetings Desktop App and Cisco Webex Productivity Tools Update Service Command Injection Vulnerability 27-Feb-2019
• Cisco Webex Meetings Desktop App Update Service Command Injection Vulnerability 24-Oct-2018
• Cisco Webex Centers Cross-Site Scripting Vulnerability 03-Oct-2018
• Cisco WebEx Clients Remote Code Execution Vulnerability 18-Apr-2018
• Cisco WebEx Browser Extension Remote Code Execution Vulnerability 17-Jul-2017
• Buffer Overflow Vulnerabilities in the Cisco WebEx Player 17-Feb-2017
• Multiple Vulnerabilities in OpenSSL Affecting Cisco Products: September 2016 27-Sep-2016
• Multiple Vulnerabilities in OpenSSL Affecting Cisco Products: March 2016 02-Mar-2016
• Transport Layer Security Renegotiation Remote Man-in-the-Middle Attack Vulnerability 07-Oct-2015
• Cisco WebEx Business Suite Site Access Control Bypass Vulnerability 03-Oct-2015
• Multiple Cisco WebEx Player Vulnerabilities 09-Nov-2014
• Buffer Overflow Vulnerabilities in the Cisco WebEx Player 31-May-2014
• Multiple Vulnerabilities in the Cisco WebEx Recording Format Player 31-May-2014

版本和相容性

發佈通知

• CISCO WEBEX 支援中心 WBS30

  • Cisco WebEx Support Center 發行說明（WBS30） 09-Nov-2015 (PDF - 2 MB)

• Cisco Webex 支援中心 WBS29.13

  • Cisco WebEx Support Center 發行說明（版本 WBS29.13） 01-Jun-2015 (PDF - 2 MB)
  • Cisco WebEx Support Center Release Notes (version WBS29.13) 24-Apr-2015

• Cisco Webex 支援中心 WBS29.11

  • Cisco WebEx Support Center 發行說明（版本 WBS29.11） 27-Feb-2015 (PDF - 2 MB)
  • Cisco WebEx Support Center Release Notes (version WBS29.11) 29-Jan-2015

• Cisco Webex 支援中心 WBS29.8

  • Cisco WebEx Support Center 發行說明（版本 WBS29.8） 24-Nov-2014 (PDF - 2 MB)
• Cisco WebEx Support Center Release Notes and FAQs 13-Nov-2013 (PDF - 2 MB)
• Cisco WebEx Support Center Release Notes and FAQs 05-Nov-2013 (PDF - 2 MB)
• Cisco WebEx Support Center Release Notes and FAQs WBS28.12.2 01-Oct-2013 (PDF - 2 MB)

參考

技術參考

• CISCO WEBEX 支援中心 WBS30

  • Support Center 21-Sep-2015

指令參考

• CISCO WEBEX 支援中心 WBS30

  • WebEx Audio 21-Sep-2015

設定

配置指南

• CISCO WEBEX 支援中心 WBS30

  • WebEx 網站管理使用者指南 29-Nov-2015 (PDF - 5 MB)

• Cisco Webex Support WBS31

  • 「Cisco WebEx 網站管理」使用者指南（WBS31） 13-Nov-2016 (PDF - 6 MB)
  • 大規模部署「WebEx 生產力工具」的 IT 管理員指南（WBS30、 WBS31） 19-Oct-2016 (PDF - 3 MB)

維護與營運

終端用戶指南

• CISCO WEBEX 支援中心 WBS30

  • Support Center 常見問題及解答（版本 WBS30） 22-Oct-2015 (PDF - 4 MB)
  • Remote Support 使用者指南 12-Oct-2015 (PDF - 2 MB)
  • Support Center Frequently Asked Questions (version WBS30) 16-Sep-2015

• Cisco Webex Support WBS31

  • Remote Support 用户指南（WBS30、WBS31） 13-Nov-2016 (PDF - 3 MB)
  • WebEx Remote Access 使用者指南（WBS30、WBS31） 19-Oct-2016 (PDF - 2 MB)

• Cisco Webex 支援中心 WBS29.13

  • Support Center 常見問題及解答（版本 WBS29.13） 26-May-2015 (PDF - 2 MB)

• Cisco Webex 支援中心 WBS29.11

  • Support Center 常見問題及解答（版本 WBS29.11） 27-Feb-2015 (PDF - 2 MB)
• Remote Support 使用者指南 11-Nov-2013 (PDF - 2 MB)
• Remote Support Benutzerhandbuch 11-Nov-2013 (PDF - 2 MB)
• Remote Support Guía del usuari 11-Nov-2013 (PDF - 2 MB)
• Remote Support ユーザーガイド 11-Nov-2013 (PDF - 2 MB)
• Remote Support Guía del usuario 11-Nov-2013 (PDF - 2 MB)
• Cisco WebEx Remote Support User Guide 02-Oct-2013 (PDF - 3 MB)

疑難排解

Support FAQ

• 如何聯絡客戶成功經理？ 22-Apr-2020