Cisco Unified Attendant Consoles

데이터 시트 및 제품 정보

EoL (End-of-Life) 및 EoS (End-of-Sale) 알림

• English

  • End-of-Sale and End-of-Life Announcement for the Cisco Unified Attendant Console (CUAC) - Flex 2.0 Enterprise Agreement 16-Jul-2021
  • End-of-Sale and End-of-Life Announcement for the Cisco Unified Attendant Console (CUAC) - Perpetual Licensing 14-Sep-2021
  • End-of-Sale and End-of-Life Announcement for the Cisco Unified Attendant Console Advanced 10.x 20-Nov-2017
  • End-of-Sale and End-of-Life Announcement for the Cisco Unified Attendant Console Standard 10.x 21-Aug-2017
  • End-of-Sale and End-of-Life Announcement for the Cisco Unified Attendant Console Enterprise Edition 9.x 19-Jun-2015
  • End-of-Sale and End-of-Life Announcement for the Cisco Unified Attendant Console Department Edition 9.x 19-Jun-2015
  • End-of-Sale and End-of-Life Announcement for the Cisco Unified Attendant Console Migration Offer 18-Jul-2014
  • End-of-Sale and End-of-Life Announcement for the Cisco Unified Attendant Console Premium Edition 9.x 19-Jun-2015
  • End-of-Sale and End-of-Life Announcement for the Cisco Unified Attendant Console Business Edition 9.x 19-Jun-2015
  • End-of-Sale and End-of-Life Announcement for the Cisco Unified Department Attendant Console 8.x and Earlier 22-Apr-2013
  • End-of-Sale and End-of-Life Announcement for the Cisco Unified Enterprise Attendant Console 8.x and Earlier 22-Apr-2013
  • End-of-Sale and End-of-Life Announcement for the Cisco Unified Enterprise Attendant Console Versions 3.0, 3.1, and 8.0 21-Feb-2011
  • End-of-Sale and End-of-Life Announcement for the Cisco Unified Department Attendant Console Versions 1.1, 2.0, 3.1, and 8.0 21-Feb-2011

데이터 시트

• Product Demonstrations

  • Cisco Unified Attendant Console Advanced Version 12.0 Data Sheet 27-Feb-2018
  • Cisco UAC Standard "How To" Video Series
  • Cisco Unified Attendant Console Standard - Demonstration
• Cisco Unified Attendant Console Standard Version 12.0 Data Sheet 05-Mar-2018
• Cisco Unified Attendant Console Advanced Version 11.0 Data Sheet 26-Jan-2017
• Cisco Unified Attendant Console Enterprise Edition Version 9.1 Data Sheet 17-Nov-2014
• Cisco Unified Attendant Console Premium Edition Version 9.1 Data Sheet 07-Jun-2013
• Cisco Unified Attendant Console Department Edition Version 9.1 Data Sheet 07-Jun-2013
• Cisco Unified Attendant Console Business Edition Version 9.1 Data Sheet 07-Jun-2013

보안 알림

보안 권고, 응답 및 알림

• XSS and SQL Injection in Cisco CallManager/Unified Communications Manager Logon Page 10-Jul-2015

릴리스 및 호환성

릴리스 정보

• Cisco Unified Attendant Console Advanced Release Notes 14.0.2 12-Jan-2024 (PDF - 201 KB)
• Cisco Unified Attendant Console Standard Release Notes 14.0.2 08-Dec-2023 (PDF - 171 KB)
• Cisco Unified Attendant Console Advanced Release Notes Version 12.0.6.20 08-Dec-2023 (PDF - 229 KB)
• Cisco Unified Attendant Console Advanced Release Notes 14.0.1 18-Aug-2022 (PDF - 185 KB)
• Cisco Unified Attendant Console Standard Release Notes 14.0.1 29-Jul-2022 (PDF - 248 KB)
• Cisco Unified Attendant Console Advanced Release Notes Version 12.0.5.10 21-May-2021 (PDF - 392 KB)
• Cisco Unified Attendant Console Standard Release Notes Version 12.0.6.4146 03-Dec-2019 (PDF - 184 KB)
• Cisco Unified Attendant Console Standard Release Notes Version 12.0.6.3955 02-Aug-2019 (PDF - 197 KB)
• Cisco Unified Attendant Console Advanced Release Notes Version 11.0.2.20 31-May-2019 (PDF - 204 KB)
• Cisco Unified Attendant Console Standard Release Notes Version 11.0.4.3747 22-Mar-2019 (PDF - 197 KB)
• Cisco Unified Attendant Console Standard Release Notes Version 12.0.5.3752 18-Feb-2019 (PDF - 193 KB)
• Cisco Unified Attendant Console Advanced Release Notes Version 12.0.4.20 08-Feb-2019 (PDF - 304 KB)
• Cisco Unified Attendant Console Advanced Release Notes Version 12.0.4.10 01-Feb-2019 (PDF - 304 KB)
• Cisco Unified Attendant Console Advanced Release Notes Version 12.0.3.10 12-Oct-2018 (PDF - 288 KB)
• Cisco Unified Attendant Console Standard Release Notes Version 12.0.4.3477 12-Oct-2018 (PDF - 181 KB)

참조

라이선싱 정보

• Cisco Unified Attendant Console Advanced

  • Cisco Unified Attendant Console Advanced 14.0.1 Open Source Documentation 11-May-2021 (PDF - 3 MB)
  • Cisco Unified Attendant Console Advanced 12.0.1 Open Source Documentation 01-Mar-2018 (PDF - 1 MB)
  • Cisco Unified Attendant Console Advanced 11.0.1 Open Source Documentation 05-Aug-2015 (PDF - 986 KB)
  • Cisco Unified Attendant Console Advanced 10.5.2 Open Source Documentation 17-Nov-2014 (PDF - 926 KB)
  • Cisco Unified Attendant Console Advanced 10.5.1 Open Source Documentation 24-Apr-2014 (PDF - 917 KB)
  • Cisco Unified Attendant Console Advanced 10.0.1 Open Source Documentation 04-Apr-2014 (PDF - 786 KB)

• Cisco Unified Attendant Console Standard

  • Cisco Unified Attendant Console Standard 14.0.1 Open Source Documentation 11-May-2021 (PDF - 1 MB)
  • Cisco Unified Attendant Console Standard 12.0.1 Open Source Documentation 06-Sep-2017 (PDF - 827 KB)
  • Cisco Unified Attendant Console Standard 11.0.1 Open Source Documentation 25-Jun-2015 (PDF - 862 KB)
  • Cisco Unified Attendant Console Standard 10.6.0 Open Source Documentation 05-Dec-2014 (PDF - 810 KB)
  • Cisco Unified Attendant Console Standard 10.5.1 Open Source Documentation 24-Apr-2014 (PDF - 810 KB)
  • Cisco Unified Attendant Console Standard 10.0.1 Open Source Documentation 22-Apr-2014 (PDF - 877 KB)
• CUAC용 평가판 라이센스를 생성하는 방법 08-Jun-2022
• Open Source License Notices for Cisco Unified Attendant Consoles 25-Mar-2008

설계

설계 가이드

• Cisco Unified Attendant Console Advanced

  • Cisco Unified Attendant Console Design Guide 14.0.2 18-Jan-2023 (PDF - 2 MB)
  • Cisco Unified Attendant Console Advanced Design Guide Version 12.0.6 30-Mar-2022 (PDF - 2 MB)
  • Cisco Unified Attendant Console Advanced Design Guide Version 14.0.1 05-Jul-2021 (PDF - 2 MB)
  • Cisco Unified Attendant Console Advanced Design Guide Version 12.0.5 21-May-2021 (PDF - 2 MB)
  • Cisco Unified Attendant Console Advanced Design Guide Version 12.0.4 01-Feb-2019 (PDF - 2 MB)
  • Cisco Unified Attendant Console Advanced Design Guide Version 12.0.3 12-Oct-2018 (PDF - 2 MB)
  • Cisco Unified Attendant Console Advanced Design Guide Version 12.0.1 01-Mar-2018 (PDF - 2 MB)
  • Cisco Unified Attendant Console Advanced Design Guide Version 11.0.1 21-Jun-2016 (PDF - 1 MB)
  • Cisco Unified Attendant Console Advanced Design Guide Version 10.5.2 15-Mar-2016 (PDF - 1 MB)
  • Cisco Unified Attendant Console Advanced Design Guide Version 10.5.1 08-Sep-2014 (PDF - 1 MB)
  • Cisco Unified Attendant Console Advanced Design Guide, Version 10.0.1 08-Sep-2014 (PDF - 1 MB)

컨피그레이션

컨피그레이션 예시 및 기술 노트

• Cisco Unified Attendant Console Advanced

  • Migration Procedure For CUACA (10.5.X to 11.X.X) 19-Mar-2018
  • CUAC Advanced 복제 설치 15-Jun-2016
  • CUAC 고급 서버의 로깅 경로 구성 25-Aug-2015

• Cisco Unified Attendant Console Standard

  • CUAC 표준 IM and Presence 통합 구성 및 통합 17-Feb-2023
  • Cisco Unified Attendant Console 10.5.x Standard Edition 구성 09-Nov-2015

유지 관리 및 운영

유지 관리 및 운영 가이드

• Cisco Unified Attendant Console Advanced Administration and Installation Guide Version 14.0.2 22-Sep-2024 (PDF - 1 MB)
• Cisco Unified Attendant Console Standard Installation and Configuration Guide 14.0.2 14-Nov-2022 (PDF - 1 MB)
• Cisco Unified Attendant Console Standard Installation and Configuration Guide Version 12.0.6 29-Jul-2022 (PDF - 919 KB)
• Cisco Unified Attendant Console Standard Installation and Configuration Guide 14.0.1 29-Jul-2022 (PDF - 1 MB)
• Cisco Unified Attendant Console Advanced Administration and Installation Guide Version 14.0.1 29-Jul-2022 (PDF - 1 MB)
• Cisco Unified Attendant Console Advanced Administration and Installation Guide Version 12.0.6 30-Mar-2022 (PDF - 1 MB)
• Cisco Unified Attendant Console Advanced Administration and Installation Guide Version 12.0.5 21-May-2021 (PDF - 1 MB)
• Cisco Unified Attendant Console Advanced Administration and Installation Guide Version 11.0.2.20 31-May-2019 (PDF - 1 MB)
• Cisco Unified Attendant Console Standard Installation and Configuration Guide Version 11.0.4 22-Mar-2019 (PDF - 687 KB)
• Cisco Unified Attendant Console Standard Installation and Configuration Guide Version 12.0.5 18-Feb-2019 (PDF - 770 KB)
• Cisco Unified Attendant Console Advanced Administration and Installation Guide Version 12.0.4 08-Feb-2019 (PDF - 1 MB)
• Cisco Unified Attendant Console Advanced Administration and Installation Guide Version 12.0.3 12-Oct-2018 (PDF - 1 MB)
• Cisco Unified Attendant Console Standard Installation and Configuration Guide Version 12.0.4 12-Oct-2018 (PDF - 761 KB)
• Cisco Unified Attendant Console Advanced Administration and Installation Guide Version 12.0.1 01-Mar-2018 (PDF - 1 MB)
• Cisco Unified Attendant Console Standard Installation and Configuration Guide Version 12.0.2 11-Dec-2017 (PDF - 781 KB)

유지 관리 및 운영 기술 노트

• CUAC FAQ:상담 송금과 블라인드 전출의 차이점은 무엇이며 블라인드 전송이 때때로 실패하는 이유는 무엇입니까? 12-Aug-2013

최종 사용자 가이드

• Cisco Unified Attendant Console Standard Quick Reference Guide 14.0.2 04-May-2023 (PDF - 101 KB)
• CAnvändarhandbok för Cisco Unified Attendant Console Standard, Version 14.0.2 (Svenska) 14-Nov-2022 (PDF - 214 KB)
• Cisco Unified Attendant Console Standard Manual do Utilizador, Versão 14.0.2 (Portugues Europeu) 14-Nov-2022 (PDF - 226 KB)
• Cisco Unified Attendant Console Advanced User Guide Version 12.0.6 30-Mar-2022 (PDF - 856 KB)
• Cisco Unified Attendant Console User Guide 14.0.1 18-Mar-2022 (PDF - 929 KB)
• Cisco Unified Attendant Console Standard Quick Reference Guide Version 14.0.1 11-May-2021 (PDF - 67 KB)
• Cisco Unified Attendant Console Advanced User Guide Version 12.0.5 02-Aug-2019 (PDF - 711 KB)
• Cisco Unified Attendant Console Standard Quick Reference Guide Version 12.0.6 02-Aug-2019 (PDF - 65 KB)
• Cisco Unified Attendant Console Standard Quick Reference Guide Version 12.0.5 18-Feb-2019 (PDF - 61 KB)
• Cisco Unified Attendant Console Advanced User Guide Version 12.0.4 01-Feb-2019 (PDF - 706 KB)
• Cisco Unified Attendant Console Advanced User Guide Version 12.0.3 12-Oct-2018 (PDF - 704 KB)
• Cisco Unified Attendant Console Standard Quick Reference Guide Version 12.0.4 12-Oct-2018 (PDF - 61 KB)
• Cisco Unified Attendant Console Advanced User Guide Version 12.0.1 01-Mar-2018 (PDF - 712 KB)
• Cisco Unified Attendant Console Standard Quick Reference Guide Version 12.0.2 11-Dec-2017 (PDF - 86 KB)
• Cisco Unified Attendant Console Standard Quick Reference Guide Version 12.0.1 01-Sep-2017 (PDF - 86 KB)

문제 해결

Support FAQ

• Applicable to Multiple Releases

  • CUAC 60일 평가 라이센스가 만료된 메시지 15-Jun-2016

문제 해결 가이드

• Cisco Unified Attendant Console Advanced

  • CUACA - Replacing Oracle JRE with OpenJDK JRE 20-Aug-2020 (PDF - 1 MB)
  • Cisco Unified Attendant Console Advanced Troubleshooting Guide Version 10.0.1 13-Jul-2017 (PDF - 468 KB)
  • Cisco Unified Attendant Console Advanced Troubleshooting Guide Version 11.0.1 21-Jun-2016 (PDF - 354 KB)
  • Cisco Unified Attendant Console Advanced Troubleshooting Guide Version 10.5.2 11-Dec-2014 (PDF - 412 KB)
  • Cisco Unified Attendant Console Advanced Troubleshooting Guide Version 10.5.1 16-May-2014 (PDF - 512 KB)

문제 해결 기술 노트

• Applicable to Multiple Releases

  • UC 애플리케이션용 로그 수집 10-May-2024
  • CUAC 라이센싱 및 자주 발생하는 문제 해결 09-Feb-2017

• Cisco Unified Attendant Console Advanced

  • Activation and Installation of a CUAC Advanced License 19-Sep-2017
  • CUAC Advanced에서 사용할 수 없는 장애 조치 상태 오류 문제 해결 07-Jan-2022
  • CUAC 고급 복제 보고서의 "복제 레코드를 찾을 수 없음" 문제 해결 07-Dec-2021
  • CUAC-A 가입자 설치 시 "암호화 키" 오류 트러블슈팅 03-Jan-2022
  • Cisco Unified Attendant Console 고급 서버용 Windows Server 강화 16-Jul-2021
  • Microsoft Server 및 SQL과의 CUAC 호환성 매트릭스 17-May-2018

• Cisco Unified Attendant Console Standard

  • Cisco Unified Attendant Console 표준 호환성 매트릭스 27-Sep-2018
• Unified Attendant Console 버전 9 라이선스 오류 23-Jul-2021
• Attendant Console의 TechNote 다중 TSP 인스턴스 02-Nov-2017
• CUAC 10.5로 업그레이드하거나 TSP를 다시 설치한 후 등록되지 않은 CTI 포트 문제 해결 08-Sep-2015
• Microsoft AD와 CUAC 통합 30-Mar-2015
• CUAC FAQ:상담 송금과 블라인드 전출의 차이점은 무엇이며 블라인드 전송이 때때로 실패하는 이유는 무엇입니까? 12-Aug-2013