Sommario

Introduzione

Prerequisiti

Requisiti

Componenti usati

Premesse

Casella di controllo RTMT mappata a percorsi CLI

Log di avvio

Servizio Cisco AMC

Cisco AMC Service AlertLog

Cisco AMC Service CallLog

Cisco AMC Service DeviceLog

Cisco AMC Service PRLog

Cisco AMC Service ServerLog

Cisco AMC Service Log

Servizio Web Cisco AXL

Cisco Audit Event Service

Log di controllo Cisco

Cisco Bulk Provisioning Service

Libreria Web Cisco CCM DBL

Libreria Web Cisco CCM NCS

Servizio Web Cisco CMAdmin

Servizio Web Cisco CMRealm

Cisco CMService Web Service

Cisco CDP

Cisco CDR Agent

Cisco CDR Repository Manager

Cisco CTIM Manager

Cisco CallManager

Servizio SNMP Cisco CallManager

Funzione proxy Cisco Certificate Authority

Notifica di modifica del certificato Cisco

Servizio di notifica delle modifiche ai certificati Cisco

Applicazione Cisco Change Credential

Interfaccia utente comune Cisco

Cisco ControlCenter CLI

Servizio di monitoraggio DHCP Cisco

Cisco DRF Local

Cisco DRF Master

Output Cli Del Database Cisco

Servizio di installazione database Cisco

Cisco Database Layer Monitor

Traccia libreria di database Cisco

Servizio di notifica database Cisco

Traccia di Cisco Database Replicator

Cisco Dial Number Analyzer

Cisco Dial Number Analyzer Server

Cisco DirSync

Ricerca alias numero directory Cisco

Sincronizzazione alias numero directory Cisco

Servizio Cisco E911

Funzioni estese Cisco

Report sulle funzioni estese di Cisco

Cisco Extension Mobility

Applicazione Cisco Extension Mobility

Cisco IP Manager Assistant

Cisco IP Voice Media Streaming App

Servizio database Cisco Informix

Servizio di ricerca tra cluster Cisco

Cisco License Manager

Cisco Location Bandwidth Manager

Cisco Log Partition Monitoring Tool

Servlet Cisco Log4jinit

Cisco RIS Data Collector

PerfMonLog agente di raccolta dati RIS Cisco

Servizio Web Cisco RTMT

Libreria Cisco RisBean

Cisco Role-based Security

Cisco SOAP Web Service

Cisco SSO

Cisco Serviceability Reporter

Report avvisi di Cisco Serviceability Reporter

Report attività di chiamata di Cisco Serviceability Reporter

Report dispositivi Cisco Serviceability Reporter

Report di Cisco Serviceability Reporter

Report del server Cisco Serviceability Reporter

Cisco Serviceability Reporter Service Report

Traccia stored procedure Cisco

Cisco Syslog Agent

Cisco TAPS Service

Cisco TFTP

Cisco Tomcat

Log di Cisco Tomcat Security

Servlet Cisco Tomcat Stats

Servizio Cisco Trace Collection

Servizio di verifica attendibilità Cisco

Cisco Unified Mobile Voice Access Service

Servizio Web Cisco Unified OS Admin

API Cisco Unified OS Platform

Servizio Web Cisco Unified Reporting

Cisco User Data Services

Servizio Web Cisco WebDialer

Servizio Web Cisco WebDialerRedirector

Registri connessioni

Event Viewer-Log delle applicazioni

Event Viewer-Log di sistema

Registri FIPS

Host Resources Agent

Registri CLI piattaforma IPT

Registri di Monitoraggio certificati piattaforma IPT

Log di CertMgr piattaforma IPT

Registri di Gestione cluster piattaforma IPT

Registri GUI piattaforma IPT

Log IPSecMgmt della piattaforma IPT

Installa firma file

Log di installazione e aggiornamento

Agente MIB2

Log di posta

Registri NTP

Registri acquisizione pacchetti

Log di programma

Registri SAR

Log SELinux

SNMP Master Agent

Registri protezione

IVR con provisioning automatico

Service Manager

Agente applicazione di sistema

Introduzione

In questo documento vengono descritti i percorsi di file per la raccolta dei log dall'interfaccia della riga di comando (CLI) di Cisco Unified Communications Manager (CUCM).

Prerequisiti

Requisiti

Nessun requisito specifico previsto per questo documento.

Componenti usati

Le informazioni fornite in questo documento si basano sulle seguenti versioni software e hardware:

- CUCM 11.0.1

Le informazioni discusse in questo documento fanno riferimento a dispositivi usati in uno specifico ambiente di emulazione. Su tutti i dispositivi menzionati nel documento la configurazione è stata ripristinata ai valori predefiniti. Se la rete è operativa, valutare attentamente eventuali conseguenze derivanti dall'uso dei comandi.

Premesse

CUCM offre lo strumento di monitoraggio in tempo reale (RTMT, Real Time Monitoring Tool) per semplificare la raccolta di tracce. RTMT fornisce un elenco di nomi logici che consentono agli utenti di selezionare un nome di servizio e raccogliere le tracce per i servizi selezionati.  A volte è utile trovare i file direttamente dalla CLI. In questo documento le caselle di controllo RTMT vengono mappate ai percorsi dei file della CLI.  I file di traccia e i percorsi possono variare in base alla versione. tuttavia, questo documento è accurato per

CUCM 11.0.1.10000-10

Suggerimento: In Document Communications Manager RTMT Trace Locations in CLI viene descritto il percorso dei file di log in CUCM 8.5.1

Casella di controllo RTMT mappata a percorsi CLI

Le intestazioni riportate di seguito sono i nomi dei servizi elencati in RTMT. I percorsi dei file CLI mappati al nome del servizio sono elencati sotto ogni intestazione.

Log di avvio

activelog /syslog/boot.log

Servizio Cisco AMC

activelog /cm/trace/amc/log4j/amc*.log

Cisco AMC Service AlertLog

activelog /cm/log/amc/AlertLog/AlertLog*.csv

Cisco AMC Service CallLog

activelog /cm/log/amc/CallLog/CallLog*.csv

Cisco AMC Service DeviceLog

activelog /cm/log/amc/DeviceLog/DeviceLog*.csv

Cisco AMC Service PRLog

activelog /cm/log/amc/PPRLog/<indirizzoIPnodo>/PPRLog*.csv

activelog /cm/log/amc/PPRLog/PPRDbLog*.csv

Cisco AMC Service ServerLog

activelog /cm/log/amc/ServerLog/ServerLog*csv

Cisco AMC Service Log

activelog /cm/log/amc/ServiceLog/ServiceLog*.csv

Servizio Web Cisco AXL

activelog /tomcat/logs/axl/log4j/axl*.log

Cisco Audit Event Service

activelog /cm/trace/auditlog/sdi/audittrace*.txt

Log di controllo Cisco

activelog /audit/AuditApp/Audit*.log

activelog /audit/vos/vos-audit.log

activelog /audit/vos/vos-audit.log.*

Cisco Bulk Provisioning Service

activelog /cm/trace/bps/log4j/bps*.log

Libreria Web Cisco CCM DBL

activelog /tomcat/logs/dbl/log4j/dbl*.log

Libreria Web Cisco CCM NCS

activelog /tomcat/logs/ncs/log4j/ncs*.log

Servizio Web Cisco CMAdmin

activelog /tomcat/logs/ccmadmin/log4j/ccmadmin*.log

Servizio Web Cisco CMRealm

activelog /tomcat/logs/ccmrealm/log4j/ccmrealm*.log

Cisco CMService Web Service

activelog /tomcat/logs/ccmservice/log4j/ccmservice*.log

Cisco CDP

activelog /cm/trace/cdp/sdi/cdpd*.txt

Cisco CDR Agent

activelog /cm/trace/cdragent/log4j/cdragent*.log

activelog /cm/trace/cdragent/log4j/cdragentThreadDump.log

Cisco CDR Repository Manager

activelog /cm/trace/cdrrep/log4j/cdrrepmgr*.log

Cisco CTIM Manager

activelog /cm/trace/cti/sdl/SDL*_200_*.txt

Cisco CallManager

activelog /cm/trace/ccm/sdl/SDL00*_100*.txt

activelog /cm/trace/ccm/calllogs/calllogs*.txt

Servizio SNMP Cisco CallManager

activelog /cm/trace/ccmmib/sdi/CcmMibAgent*.txt

Funzione proxy Cisco Certificate Authority

activelog /cm/trace/capf/sdi/capf*.txt

Notifica di modifica del certificato Cisco

activelog /platform/log/certCN*.log

Servizio di notifica delle modifiche ai certificati Cisco

activelog /platform/log/certCN*.log

Applicazione Cisco Change Credential

activelog /tomcat/logs/changecredential/log4j/changepin*.log

Interfaccia utente comune Cisco

activelog /tomcat/logs/cui4j/cui*.log

Cisco ControlCenter CLI

activelog /cm/trace/ccmservice/log4j/ccmservice*.log

Servizio di monitoraggio DHCP Cisco

activelog /cm/trace/dhcpmon/log4j/dhcpmon*.log

Cisco DRF Local

activelog /platform/drf/trace/drfLA*.log

Cisco DRF Master

activelog /platform/drf/trace/drfMA*.log

Output Cli Del Database Cisco

activelog /cm/trace/dbl/ncsj/ncsjUndefined*.out

activelog /cm/trace/dbl/dblj/dbljdbims*.out

activelog /cm/trace/dbl/dblj/dbljdbtaps*.out

Servizio di installazione database Cisco

activelog /cm/trace/dbl/sdi/installdb*.log.err

activelog /cm/trace/dbl/sdi/installdb*.log

Cisco Database Layer Monitor

activelog /cm/trace/dbl/sdi/dbmon*.txt

Traccia libreria di database Cisco

activelog /cm/trace/dbl/sdi/capf/dbl_capf*.log

activelog /cm/trace/dbl/sdi/dbmon/dbl_dbmon*.log

activelog /cm/trace/dbl/sdi/ilsd/dbl_ilsd*.log

activelog /cm/trace/dbl/sdi/installdb/dbl_installdb*.log

activelog /cm/trace/dbl/sdi/RisDC/dbl_RisDC*.log

activelog /cm/trace/dbl/sdi/tvs/dbl_tvs*.log

activelog /cm/trace/dbl/sdi/LpmTool/dbl_LpmTool*.log

activelog /cm/trace/dbl/sdi/ctftp/dbl_ctftp*.log

activelog /cm/trace/dbl/sdi/CTLProvider/dbl_CTLProvider*.log

activelog /cm/trace/dbl/sdi/ccmAgt/dbl_ccmAgt*.log

activelog /cm/trace/dbl/sdi/CiscoSyslogSubAgt/dbl_CiscoSyslogSubAgt*.log

activelog /cm/trace/dbl/sdi/ccm/dbl_ccm*.log

activelog /cm/trace/dbl/sdi/lbm/dbl_lbm*.log

activelog /cm/trace/dbl/sdi/AuditLog/dbl_AuditLog*.log

activelog /cm/trace/dbl/sdi/ipvmsd/dbl_ipvmsd*.log

activelog /cm/trace/dbl/sdi/dnaserver/dbl_dnaserver*.log

activelog /cm/trace/dbl/sdi/CTIManager/dbl_CTIManager*.log

activelog /cm/trace/dbl/sdi/cef/dbl_cef*.log

Servizio di notifica database Cisco

activelog /cm/trace/dbl/sdi/dbmon/dbify_dbmon*.log

activelog /cm/trace/dbl/sdi/ilsd/dbify_ilsd*.log

activelog /cm/trace/dbl/sdi/RisDC/dbify_RisDC*.log

activelog /cm/trace/dbl/sdi/LpmTool/dbify_LpmTool*.log

activelog /cm/trace/dbl/sdi/tvs/dbify_tvs*.log

activelog /cm/trace/dbl/sdi/ctftp/dbify_ctftp*.log

activelog /cm/trace/dbl/sdi/ccmAgt/dbify_ccmAgt*.log

activelog /cm/trace/dbl/sdi/CiscoSyslogSubAgt/dbify_CiscoSyslogSubAgt*.log

activelog /cm/trace/dbl/sdi/ccm/dbify_ccm*.log

activelog /cm/trace/dbl/sdi/lbm/dbify_lbm*.log

activelog /cm/trace/dbl/sdi/AuditLog/dbify_AuditLog*.log

activelog /cm/trace/dbl/sdi/CTIManager/dbify_CTIManager*.log

activelog /cm/trace/dbl/sdi/dnaserver/dbnotification_dnaserver*.log

Traccia di Cisco Database Replicator

activelog /cm/trace/dbl/sdi/dblrpc.err

activelog /cm/trace/dbl/sdi/installdb*.log

activelog /cm/trace/dbl/sdi/start.log

activelog /cm/trace/dbl/sdi/startrpc.log

activelog /cm/trace/dbl/sdi/startcar.log

activelog /cm/trace/dbl/sdi/replication_scripts_output.log

activelog /cm/trace/dbl/sdi/spltrace.log

Cisco Dial Number Analyzer

activelog /tomcat/logs/dna/log4j/dna*.log

Cisco Dial Number Analyzer Server

activelog /cm/trace/dnaserver/sdi/dna*.txt

Cisco DirSync

activelog /cm/trace/dirsync/log4j/dirsync*.log

activelog /cm/trace/dirsync/log4j/dirsync_err*.log

Ricerca alias numero directory Cisco

activelog /tomcat/logs/dnaliaslookup/log4j/dnaliaslookup*.log

Sincronizzazione alias numero directory Cisco

activelog /cm/trace/dnaliassync/log4j/dnaliassync*.log

Servizio Cisco E911

activelog /tomcat/logs/e911proxy/log4j/e911proxy*.log

Funzioni estese Cisco

activelog /cm/trace/cef/sdi/cef*.txt

Report sulle funzioni estese di Cisco

activelog /cm/log/cef/xml/qrt*.xml

Cisco Extension Mobility

activelog /tomcat/logs/em/log4j/emservice*.log

Applicazione Cisco Extension Mobility

activelog /tomcat/logs/em/log4j/emapp*.log

Cisco IP Manager Assistant

activelog /tomcat/logs/ipma/log4j/service*.log

Cisco IP Voice Media Streaming App

activelog /cm/trace/cms/sdi/cms*.txt

Servizio database Cisco Informix

activelog /cm/log/informix/ccm.log.*.gz

activelog /cm/log/informix/car.log

activelog /cm/log/informix/ccm.log

Servizio di ricerca tra cluster Cisco

activelog /cm/trace/ils/sdl/SDL*_600_*.txt

Cisco License Manager

activelog /cm/trace/userlicensing/log4j/userlicensing*.log

Cisco Location Bandwidth Manager

activelog /cm/trace/lbm/sdl/SDL*_700_*.txt

Cisco Log Partition Monitoring Tool

activelog /cm/trace/lpm/sdi/lpm*.txt

Servlet Cisco Log4jinit

activelog /tomcat/logs/log4jinit/log4j/log4jinit*.log

Cisco RIS Data Collector

activelog /cm/trace/ris/sdi/ris*.txt

PerfMonLog agente di raccolta dati RIS Cisco

activelog /cm/log/ris/csv/PerfMon*.csv

Servizio Web Cisco RTMT

activelog /tomcat/logs/rtmt/log4j/rtmt*.log

Libreria Cisco RisBean

activelog /tomcat/logs/risbean/log4j/risbean*.log

Cisco Role-based Security

activelog /tomcat/logs/rbs/log4j/rbsaccess*.log

Cisco SOAP Web Service

activelog /tomcat/logs/soap/csv/ratecontrol*.csv

activelog /tomcat/logs/soap/log4j/soap*.log

Cisco SSO

activelog /platform/log/ssoApp.log

Cisco Serviceability Reporter

activelog /cm/trace/rtmtreporter/log4j/rtmtreporter*.log

Report avvisi di Cisco Serviceability Reporter

activelog /cm/report/rtmtreporter/AlertRep/AlertRep*.pdf

Report attività di chiamata di Cisco Serviceability Reporter

activelog /cm/report/rtmtreporter/CallActivitiesRep/CallActivitiesRep*.pdf

Report dispositivi Cisco Serviceability Reporter

activelog /cm/report/rtmtreporter/DeviceRep/DeviceRep*.pdf

Report di Cisco Serviceability Reporter

activelog /cm/report/rtmtreporter/PerformanceRep/<indirizzoIPnodo>/PerformanceRep*.pdf

Report del server Cisco Serviceability Reporter

activelog /cm/report/rtmtreporter/ServerRep/ServerRep*.pdf

Cisco Serviceability Reporter Service Report

activelog /cm/report/rtmtreporter/ServiceRep/ServiceRep*.pdf

Traccia stored procedure Cisco

activelog /cm/trace/dbl/sdi/spltrace.log.*.gz

activelog /cm/trace/dbl/sdi/spltrace.log

Cisco Syslog Agent

activelog /cm/trace/syslogmib/sdi/syslogmib*.txt

Cisco TAPS Service

activelog /cm/trace/taps/log4j/taps*.log

Cisco TFTP

activelog /cm/trace/ctftp/sdl/SDL*_600_*.txt

Cisco Tomcat

activelog /tomcat/logs/manager.*.log

activelog /tomcat/logs/admin.*.log

activelog /tomcat/logs/host-manager.*.log

activelog /tomcat/logs/catalina.out

activelog /tomcat/logs/localhost_access_log.txt

activelog /tomcat/logs/localhost.*.log

Log di Cisco Tomcat Security

activelog /tomcat/logs/security/log4j/security*.log

Servlet Cisco Tomcat Stats

activelog /tomcat/logs/tomcatstats/log4j/tomcatstats*.log

Servizio Cisco Trace Collection

activelog /cm/trace/tct/log4j/tct*.log

Servizio di verifica attendibilità Cisco

activelog /cm/trace/tvs/sdi/tvs*.txt

Cisco Unified Mobile Voice Access Service

activelog /tomcat/logs/ccmivr/log4j/ccmivr*.log

Servizio Web Cisco Unified OS Admin

activelog /tomcat/logs/cmplatform/log4j/cmplatform*.log

API Cisco Unified OS Platform

activelog /tomcat/logs/platform-api/log4j/platform-api*.log

Servizio Web Cisco Unified Reporting

activelog /tomcat/logs/cucreports/log4j/cucreports*.log

Cisco User Data Services

activelog /tomcat/logs/cucm-uds/log4j/cucm-uds*.log

Servizio Web Cisco WebDialer

activelog /tomcat/logs/webdialer/log4j/webdialer_CTIClient*.txt

Servizio Web Cisco WebDialerRedirector

activelog /tomcat/logs/redirector/log4j/redirector*.log

Registri connessioni

activelog /syslog/cron

Event Viewer-Log delle applicazioni

activelog /syslog/CiscoSyslog*

activelog /syslog/CiscoSyslog

activelog /syslog/AlternateSyslog.*

activelog /syslog/AlternateSyslog

Event Viewer-Log di sistema

activelog /syslog/messages

Registri FIPS

activelog /platform/fips/fips.log

Host Resources Agent

activelog /platform/snmp/hostagt/hostagt.log

Registri CLI piattaforma IPT

activelog /platform/log/dbl*.log

activelog /platform/log/cli*.log

Registri di Monitoraggio certificati piattaforma IPT

activelog /platform/log/certm.log

Log di CertMgr piattaforma IPT

activelog /platform/log/certMgmt*.log

Registri di Gestione cluster piattaforma IPT

activelog /platform/log/clustermgr*.log

Registri GUI piattaforma IPT

activelog /tomcat/logs/iptplatform/log4j/iptplatform*.log

Log IPSecMgmt della piattaforma IPT

activelog /platform/log/ipsecMgmt.log

Installa firma file

activelog /platform/log/authenticateFile.log

Log di installazione e aggiornamento

install /install_log*.log

installare /selinux_post.log

installare /system-history.log

installare /install.log

installare /lbm_post_install.log

Agente MIB2

activelog /platform/snmp/mib2agt/mib2agt.log

Log di posta

activelog /syslog/maillog

Registri NTP

activelog /syslog/ntp_stop.sh.log

activelog /syslog/ntp_start.sh.log

activelog /syslog/sd_ntp.log

Registri acquisizione pacchetti

activelog /platform/cli/*.cap

Log di programma

activelog /cm/trace/cti/Proglogs/CTIManager*.ProgLog

activelog /cm/trace/ccm/Proglogs/ccm*.ProgLog

Registri SAR

activelog /sa/sar*

Log SELinux

activelog /platform/selinux_startup.log

SNMP Master Agent

activelog /platform/snmp/snmpdm/SnmpMasterAgt*.log

Registri protezione

activelog /syslog/secure-*

IVR con provisioning automatico

activelog /cm/trace/PnP/log4j/PnP*.log

Service Manager

activelog /platform/log/servm*.log

Agente applicazione di sistema

activelog /platform/snmp/sappagt/startup.txt

activelog /platform/snmp/sappagt/sappagt.log

Non tutte le directory per i servizi contenevano file di registro. Ciò può essere dovuto alla mancanza di alcuni componenti o funzionalità da configurare. L'elenco seguente mostra le sezioni senza file al momento della creazione del documento.

Cisco Interrompe lo spooling delle transazioni

App Cisco Audio Translator

Cisco CAR Web Service

Servizio Web Cisco CCM PD

Servizio Web Cisco CCMUser

Cisco CDP Agent

File CDR Cisco su server CM

File CDR Cisco elaborati nel server di pubblicazione

Provider Cisco CTL

Cisco CallManager Servizi Cisco IP Phone

Traccia parti chiamate Cisco

Cisco Corefile Recovery Tool

Servizio Cisco Discovery Responder

Cisco External Call Control Service

Servizio Web di comunicazione GRT Cisco

Interfaccia di messaggistica Cisco

Spooling delle informazioni sulle righe Cisco

Cisco SOAPMessage Service

Servizio Web Cisco UXL

Report creati da IPT Platform CLI

Registri RemoteSupport per piattaforma IPT

Registri Kerneldump

Log Mgetty

SOAP - Servizio database portale di diagnostica

Log di registrazione del servizio

Registri spooler