Cisco Unified Communications Manager - Call Manager - Cisco

Enterprise unified communications and collaboration

Bring people together anytime, anywhere, and on any device with Cisco's integrated collaboration infrastructure for voice and video calling, messaging, and mobility.

Cisco Unified Communications Manager (Unified CM) provides reliable, secure, scalable, and manageable call control and session management.

Features and Capabilities

Unified communications

Consolidate your communications infrastructure and enable your people and teams to communicate simply with the Cisco Unified Communications Manager. The solution features IP telephony, high-definition video, unified messaging, Instant Message and Presence.

Enhanced mobility

Transform your workspaces. Attract and retain the best talent wherever they are and enable them to be productive by giving them Cisco Unified Communications Manager, the tools to succeed. The solution has extensive features to support mobile and remote workers.

Local and global

Regional, family run business or global mega-brand? Choose a solution that scales as your organisation's needs change. Cisco Unified Communications Manager supports the needs of small and midsize businesses through to the largest enterprises with up to 80,000 users.

Open and interoperable

Cisco Unified (CM) supports industry standards, a wide range of gateways, and a broad ecosystem of third-party integrations and solutions plus partners. This results in a rich collaboration with anyone, anywhere and embedded collaboration in your line-of-business applications.

Secure and compliant

Cisco Unified (CM) supports the latest authentication, encryption, and communication protocols. It complies with key industry certifications, and secures data and communications for customers in financial services, manufacturing, retail, and government across the globe.

How to deploy

Unified Communications Manager is available as part of a packaged collaboration solution, a hosted solution from our partners, or it can be installed on your own hardware.

Cisco Business Edition 6000

Choose an all-in-one packaged collaboration solution for organisations of up to 1,000 employees.

Cisco Business Edition 7000

Scale your business communications with modular packaged solutions for midsize to large enterprises.

Choose a hosted collaboration solution

You can select unified communications as a public hosted or private cloud service from Cisco Powered Partners.

Cisco Unified Communications Manager Cloud

Cisco hosted and operated cloud calling solution that is partner led, delivering enterprise-grade unified communications and collaboration as a service from the Cisco Webex® cloud.