Implementing Cisco Collaboration Cloud and Edge Solutions (CLCEI)

What you’ll learn in this course

The Implementing Cisco Collaboration Cloud and Edge Solutions (CLCEI) course provides you with knowledge about Cisco® Expressway Series solutions enabling business-to-business (B2B) calls, Cisco Mobile, remote access, authentication options, and additional Cisco Expressway Series features. Through a combination of lessons and hands-on labs, you will learn how to leverage collaborative technology to access secure, collaborative work supports including video, voice, content, and remote workloads. This course also prepares you for the 300-820 Implementing Cisco Collaboration Cloud and Edge Solutions (CLCEI) exam. This course also earns you 40 Continuing Education (CE) credits towards recertification. 

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Course duration

  • Instructor-led training: 5 days in the classroom with hands-on lab practice
  • E-learning: Equivalent of 5 days of classroom instruction

How you'll benefit

This course will help you:

  • Acquire the knowledge and skills to use the tools and systems designed to facilitate team-based collaboration whether in-office or remote.
  • Gain hands-on experience in using Cisco Expressway software for secure, remote access for phones, endpoints, smartphones, tablets, video, and other communication devices to support nontraditional workspaces.
  • Prepare for the 300-820 CLCEI exam

This course earns you 40 Continuing Education credits towards recertification.

What to expect in the exam

The 300-820 CLCEI exam certifies your knowledge and skills related to collaboration cloud and edge solutions, expressway configurations, and Cisco WebEx Teams™ hybrid and emerging technologies. After you pass 300-820 CLCEI, you earn the Cisco Certified Specialist - Collaboration Cloud and Edge Implementation certification, and you satisfy the concentration exam requirement for this professional-level certification:

Who should enroll

This course is designed for professionals in job roles such as:

  • Collaboration engineers
  • Collaboration administrators

Technology areas

Collaboration

Course details

Objectives

After taking this course, you should be able to:

  • Configure and troubleshoot Cisco Unified Communications Manager and Cisco Expressway Series integration
  • Describe the Cisco Expressway-C additional features
  • Configure and troubleshoot Cisco Collaboration solutions for B2B calls
  • Describe how to secure B2B communication with Cisco Expressway Series
  • Describe the Mobile and Remote Access (MRA) feature
  • Describe the Cisco Expressway MRA security and integration options, including integration with Cisco Unity® Connection and Cisco Instant Messaging and Presence (IM&P)
  • Configure Cisco Webex® Hybrid Services

Prerequisites

Before taking this course, you should have the following knowledge and skills:

  • Understanding of networking technologies
  • Understanding voice and video
  • Knowledge of Cisco collaboration core technologies
  • Session Initiation Protocol (SIP) and Extensible Messaging and Presence Protocol (XMPP) signaling protocol fundamentals
  • Collaboration call control fundamentals of Cisco Unified Communications Manager

The following Cisco courses can help you gain the knowledge you need to prepare for this course:

  • Understanding Cisco Collaboration Foundations (CLFNDU)
  • Implementing and Operating Cisco Collaboration Core Technologies (CLCOR)

Outline

  • Configuring and Troubleshooting the Cisco Expressway Series
  • Configuring Cisco Expressway Additional Features
  • Configuring and Troubleshooting Cisco Unified Communications Manager and Cisco Expressway Series
  • Configuring and Troubleshooting Cisco Collaboration Solutions for Business-to-Business
  • Securing Business-to-Business Communication
  • Configuring and Troubleshooting Mobile and Remote Access
  • Integrating and Securing Mobile and Remote Access
  • Configuring Cisco Webex Hybrid Services

Lab outline

  • Deploy Virtualized Cisco Expressway
  • Perform the Initial Cisco Expressway Series Configuration
  • Register Endpoints on Cisco Expressway Series
  • Call Search History and Registration
  • Troubleshooting Tools
  • Configure Cisco Expressway Series Bandwidth Management and Registration Restrictions
  • Troubleshoot Cisco Expressway Series Endpoint Registration and Local Dial Plan
  • Configure Cisco Expressway Series Security Features
  • Configure Cisco Unified Communications Manager to Connect with Cisco Expressway-C
  • Troubleshoot Cisco Unified Communications Manager and Cisco Expressway Series Integration
  • Configure Cisco Unified Communications Manager and Cisco Expressway Series Integration (Practice Activity)
  • Implement a B2B Cisco Collaboration Solution
  • Troubleshoot B2B Calls on the Cisco Expressway Series
  • Troubleshoot B2B Calls on the Cisco Expressway Series (practice activity)
  • Secure a B2B Cisco Collaboration Communication
  • Configure MRA on the Cisco Expressway Series
  • Troubleshoot MRA on the Cisco Expressway Series
  • Configure MRA with Additional Application Integrations
  • Prepare for Cisco Webex Teams Integration
  • Configure Cisco Webex Hybrid Services

Resources