Release Note for Cisco Unity Connection Release 15 Service Update 2
This release note contains installation and support information for Cisco Unity Connection Release 15 Service Update 2.
Contents
- Requirements
- Version and Description
- New and Changed Support or Functionality
- Related Documentation
- Installation Information
- Reverting to the Unity Connection Version on the Inactive Partition
- Caveat Information
- Obtaining Documentation and Submitting a Service Request
- Cisco Product Security Overview
Requirements
System Requirements
System Requirements for Cisco Unity Connection Release 15SU2 is available at https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/15/requirements/b_15cucsysreqs.html.
Compatibility Information
The Compatibility Matrix for Cisco Unity Connection lists the most recent version combinations qualified to use for Cisco Unity Connection, and Unity Connection and with Cisco Business Edition (where applicable) at
http://www.cisco.com/en/US/products/ps6509/products_device_support_tables_list.html.
Determining the Software Version
This section contains procedures for determining the version in use for the following software:
Determine Version of Cisco Unity Connection Application
This section contains two procedures. Use the applicable procedure, depending on whether you want to use Unity Connection Administration or a command-line interface (CLI) session to determine the version.
Using Cisco Unity Connection Administration
Procedure
In Cisco Unity Connection Administration, in the upper-right corner below the Navigation list, select About. The Unity Connection version is displayed below “Cisco Unity
Connection Administration.”
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Using the Command-Line Interface
Procedure
Step 1 |
Start a command-line interface (CLI) session. (For more information, see Cisco Unified Operating System Administration Help.) |
Step 2 |
Run the show cuc version command. |
Determine Version of Cisco Personal Communications Assistant Application
Using Cisco Personal Communications Assistant Application
Procedure
Step 1 |
Sign in to the Cisco PCA. |
Step 2 |
On the Cisco PCA Home page, select About in the upper right corner to display Cisco Unity Connection version. |
Step 3 |
The Cisco PCA version is the same as the Unity Connection version. |
Determine Version of Cisco Unified Communications Operating System
Use the applicable procedure.
Using Cisco Unified Operating System Administration
Procedure
In Cisco Unified Operating System Administration, the System Version is displayed below “Cisco Unified Operating System Administration” in the blue banner on the page that appears after you sign in. |
Using the Command-Line Interface
Procedure
Step 1 |
Start a command-line interface (CLI) session. (For more information, see Cisco Unified Operating System Administration Help.) |
Step 2 |
Run the show version active command. |
Version and Description
Cisco Unity Connection 15SU2 is a cumulative update that incorporates all of the fixes and changes to Cisco Unity Connection version 15 — including the operating system and components shared by Cisco Unity Connection and Cisco Unified CM. It also incorporates additional changes that are specific to this service update.
To determine the full version number of the Cisco Unified Communications Operating System that is currently installed on the active partition, run the CLI show version active command.
Full version numbers include the build number (for example, 15.0.1.12900-43), the software versions listed on the download pages on Cisco.com are abbreviated version numbers (for example, 15SU2).
Do not refer to version numbers in any of the administration user interfaces because those versions apply to the interfaces themselves, not to the version installed on the active partition.
New and Changed Support or Functionality
This section contains all new and changed support or functionality for release 15SU2 and later.
Note |
The new locales for Unity Connection 15SU2 have been released and available on Download Software site at https://software.cisco.com/download/home/282421576/type. |
Speechview Transcription using Cisco Webex In House Transcription
Cisco Unity Connection supports the Speechview functionality with a third party transcription service, which converts the voice message to text and the transcribed text is sent to the user along with the voice message. With Release 15SU2 and later, Unity Connection uses the Cisco Webex in-house transcription service for transcription of voice messages.
Note |
Thirdparty transcription service will be EOL by Decemeber 30,2024. Hence customers are advised to upgrade to 15SU2 or later releases. For more information see Field Notice: FN74144 - Cisco Unity Connection SpeechView Transcription Service Will Stop Working after December 30, 2024 - Software Upgrade Recommended - Cisco |
For more information, see chapter "SpeechView Cisco Webex in-house Transcription Service" of the System Administration Guide guide available at https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/15/administration/guide/b_15cucsag.html
Securing Transport Layer (TLS 1.3)
Cisco Unity Connection uses Transport Layer Security(TLS) protocol for signaling and client server communication. With Release of Cisco Unity Connection 15SU2, TLS version 1.3 is supported. TLS 1.3 version is faster and more secure than older version of TLS. One of the key improvements in TLS 1.3 is the reduction in handshake latency. It significantly enhances the performance of time-sensitive applications. Moreover, TS 1.3 also reduces round-trip times (RTT), by further optimizing the connection establishment process. TLS 1.3 has dropped support for older and less secure cryptographic algorithms.
Note |
TLS 1.3 is not supported for below Interfaces:
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For more information about the TLS 1.3 support, see the "TLS 1.3 (Applicable to Release 15 SU2 or later)" section in IP Communications Required by Cisco Unity Connection chapter of the Security Guide for Cisco Unity Connection Release 15 present at https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/15/security/b_15cucsecx.html
Related Documentation
Documentation for Cisco Unity Connection
For descriptions and URLs of Cisco Unity Connection documentation on Cisco.com, see the Documentation Guide for Cisco Unity Connection Release 15SU2. The document is shipped with Unity Connection and is available at https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/15/requirements/b_15cucsysreqs.html.
Documentation for Cisco Unified Communications Manager Business Edition
For descriptions and URLs of Cisco Unified Communications Manager Business Edition documentation on Cisco.com, see the applicable version of Cisco Business Edition at https://www.cisco.com/c/en/us/support/unified-communications/index.html.
Installation Information
For instructions on downloading the service update, see the "Downloading Cisco Unity Connection Release 15SU2 Software" section.
For instructions on installing the service update on Cisco Unity Connection, see the “Upgrading Cisco Unity Connection” chapter of the Install, Upgrade, and Maintenance Guide for Cisco Unity Connection Release 15 at https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/15/install_upgrade/guide/b_15cuciumg/b_15cuciumg_chapter_010.html.
Note |
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Downloading Cisco Unity Connection Release 15 Service Update 2 Software
Note |
The service update files can be used to upgrade Cisco Unity Connection. The files can be downloaded from the Unity Connection downloads page. |
Caution |
With restricted and unrestricted versions of Cisco Unity Connection software now available, download software carefully. Upgrading a restricted version to an unrestricted version is supported, but future upgrades are then limited to unrestricted versions. Upgrading an unrestricted version to a restricted version is not supported. For more information on restricted and unrestricted versions of Unity Connection software, see the Downloading a VMware OVA Template for a Unity Connection 15 Virtual Machine of the Release Notes for Cisco Unity Connection Release 15SU2 at http://www.cisco.com/c/en/us/support/unified-communications/unity-connection/products-release-notes-list.html. |
Downloading Cisco Unity Connection Release 15 Service Update 2 Software
Procedure
Step 1 |
Sign in to a computer with a high-speed Internet Unity Connection, and go to the Voice and Unified Communications Downloads page at http://www.cisco.com/cisco/software/navigator.html?mdfid=280082558.
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Step 2 |
In the tree control on the Downloads page, expand Products> Unified Communications> Unified Communications Applications> Messaging> Unity Connection, and select Unity Connection Version 15SU2. |
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Step 3 |
On the Select a Software Type page, select Cisco Unity Connection Updates. |
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Step 4 |
On the Select a Release page, select 15 SU2, and the download buttons appear on the right side of the page. |
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Step 5 |
Confirm that the computer you are using has sufficient hard-disk space for the downloaded files. (The download descriptions include file sizes.) |
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Step 6 |
Select the applicable download, then follow the on-screen prompts to complete the download, making note of the MD5 value.
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Step 7 |
Use a checksum generator to confirm that the MD5 checksum matches the checksum that is listed on Cisco.com. If the values do not match, the downloaded files are damaged.
Free checksum tools are available on the Internet, for example, the Microsoft File Checksum Integrity Verifier utility. The utility is described in Microsoft Knowledge Base article 841290, Availability and Description of the File Checksum Integrity Verifier Utility. The KB article also includes a link for downloading the utility. |
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Step 8 |
If you are installing from a DVD, burn the DVD, noting the following considerations:
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Step 9 |
Confirm that the DVD contains a large number of directories and files. |
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Step 10 |
Delete unnecessary files from the hard disk to free disk space, including the .iso file that you downloaded. |
Reverting to the Unity Connection Version on the Inactive Partition
See the “Rollback of Unity Connection” section of the “Upgrading Cisco Unity Connection” chapter of the Install, Upgrade, and Maintenance Guide for Cisco Unity Connection Release 15SU2 at https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/15/install_upgrade/guide/b_15cuciumg.html.
If a Unity Connection cluster is configured, revert to the previous version on the publisher server first, then on the subscriber server.
Caveat Information
You can find the latest caveat information for Unity Connection version 15SU2 by using Bug Toolkit, an Online tool available for customers to query defects according to their own needs.
Bug Toolkit is available at https://bst.cloudapps.cisco.com/bugsearch/. Fill in your query parameters by using the custom settings in the Advanced Settings option.
Note |
To access Bug Toolkit, you must be logged on to Cisco.com as a registered user. |
This section contains the following caveat information:
Open Caveats—Unity Connection Release 15SU2
Click a link in the Caveat Number column to view the latest information on the caveat in Bug Toolkit. (Caveats are listed in order by severity, then by component, then by caveat number.)
Caveat Number | Component | Severity | Description |
---|---|---|---|
CSCwk75669 | Connection |
3 |
"Connection Google Workspace Sync Service" (CuGSuiteSy+) is using high CPU than expected. |
Resolved Caveats—Unity Connection Release 15SU2
Click a link in the Caveat Number column to view the latest information on the caveat in Bug Toolkit. (Caveats are listed in order by severity, then by component, then by caveat number.)
Caveat Number | Component | Severity | Description |
---|---|---|---|
CSCwk63494 | core | 3 | Evaluation of Cisco Unity Connection for OpenSSH regreSSHion |
CSCwm46543 | setup | 3 | Unable to send voicemail message marked secure through TUI / Web Inbox in https networking |
CSCwk31084 | config | 3 | CUC Incorrect Swap Error reported with "ciscocm.cuc_preUpgradeCheck-005.cop.sha512" cop file |
CSCwm11004 | core | 3 | Tomcat core dump generated when Metaspace is full |
CSCwj85245 | telephony | 3 | UDP socket not getting created leading to SIP Trunks being down after upgrading to v15 |
CSCwj72969 | setup | 3 | Upgrade 14SU3 to 15 SU1 Subscriber node switch version failing |
CSCwk76764 | utilities | 3 | |
CSCwk63447CSCwk63447 | setup | 3 | CUC Dataexport fails on Blue Screen stuck indefinitely when exporting data from 11.5 to 15 |
CSCwk41352 | database | 3 | Security flaw in Cisco Unity Redirector tool allowing negotiation on weak TLS protocol |
CSCwj56788 | database | 3 | Tomcat REST actions do not get updated to tbl_messageactivity in UnityRptDB |
CSCwj69324 | inbox | 3 | Unity Inbox doesn't have webapp specific configurable timeout leading session limit error |
CSCwb82664 | utilities | 3 | UC : Use ExternalEwsUrl for SOAP AutoDiscovery with Client Credential Flow |
CSCwm62687 | core | 3 | Debug Symbols installation failed with conflict error |
CSCwm38487 | speechview | 3 | Speechview Test button throws Incorrect Error about Webex in-house transcription service not healthy |
CSCwh78412 | core | 3 | Legacy secure call not working in "Authenticated" mode |
CSCwk20670 | admin | 3 | Vulnerabilities in haproxy - multiple versions CVE-2023-40225 |
CSCwk74953 | serviceability | 3 | In ESM mode, RU and M2 Migration fails involving 12.5 SU8 and 12.5 SU9 as destination version |
Related Caveats—Cisco Unified Communications Manager 15SU2 Components that are Used by Unity Connection 15SU2
Table 3 below describes the Cisco Unified Communications Manager components that are used by Cisco Unity Connection.
Caveat information for the Cisco Unified CM components is available in the following documents:
- ReadMe for Cisco Unified Communications Manager Release 15SU2 on the download page for 15SU2 (start at https://software.cisco.com/download/home/280082558).
Cisco Unified CM Component | Description |
---|---|
backup-restore | Backup and restore utilities |
ccm-serviceability | ccm-serviceability Cisco Unified Serviceability web interface |
cdp | Cisco Discovery Protocol Drivers |
cli | Command-line interface (CLI) |
cmui | Certain elements in the Unity Connection web interfaces (such as search tables and splash screens) |
cpi-afg | Cisco Unified Communications Answer File Generator |
cpi-appinstall | Installation and upgrades |
cpi-cert-mgmt | Certificate management |
cpi-diagnose | Automated diagnostics system |
cpi-os | Cisco Unified Communications Operating System |
cpi-platform-api | Abstraction layer between the Cisco Unified Communications Operating System and the applications hosted on the platform |
cpi-security | Security for connections to the server |
cpi-service-mgr | Service Manager (ServM) |
cpi-vendor | External vendor issues |
cuc-tomcat | Apache Tomcat and third-party software |
database | Installation and access to the configuration database (IDS) |
database-ids | IDS database patches |
ims | Identity Management System (IMS) |
rtmt | Real-Time Monitoring Tool (RTMT) |
Obtaining Documentation and Submitting a Service Request
For information on obtaining documentation, submitting a service request, and gathering additional information, see the monthly What’s New in Cisco Product Documentation, which also lists all new and revised Cisco technical documentation, at:
http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html
Subscribe to the What’s New in Cisco Product Documentation as a Really Simple Syndication (RSS) feed and set content to be delivered directly to your desktop using a reader application. The RSS feeds are a free service and Cisco currently supports RSS Version 2.0.
Cisco Product Security Overview
This product contains cryptographic features and is subject to United States and local country laws governing import, export, transfer and use. Delivery of Cisco cryptographic products does not imply third-party authority to import, export, distribute or use encryption. Importers, exporters, distributors and users are responsible for compliance with U.S. and local country laws. By using this product you agree to comply with applicable laws and regulations. If you are unable to comply with U.S. and local laws, return this product immediately.
Further information regarding U.S. export regulations may be found at
https://research.ucdavis.edu/wp-content/uploads/Export-Control-Overview-of-Regulations.pdf