Table Of Contents
Cisco IAD2801 Series Integrated Access Devices
Cisco 90-Day Limited Hardware Warranty Terms
Documents, Equipment, and Tools
Items Included with the Cisco IAD2801 Series Integrated Access Device
Items Not Included with the Cisco IAD2801 Series Integrated Access Device
Statement 1071—Warning Definition
Install the Integrated Access Device
Attaching Brackets to the IAD for Rack-Mounting
Installing the IAD on a Desktop
Connecting the IAD to AC Power
WAN, LAN, and Voice Connections
Powering Up the Integrated Access Device
Verify the Hardware Configuration
Initial Configuration Using Cisco Router and Security Device Manager (SDM)
Setting Up the Initial Configuration Using the Setup Command Facility
Initial Configuration Using the Cisco CLI—Manual Configuration
Verifying the Initial Configuration
Verify the Front Panel LED Indications
Cisco Product Security Overview
Reporting Security Problems in Cisco Products
Product Alerts and Field Notices
Obtaining Technical Assistance
Definitions of Service Request Severity
Obtaining Additional Publications and Information
Quick Start Guide
Cisco IAD2801 Series Integrated Access Devices
INCLUDING LICENSE AND WARRANTYJanuary 2007, OL-12431-011 Cisco 90-Day Limited Hardware Warranty Terms
There are special terms applicable to your hardware warranty and various services that you can use during the warranty period. Your formal Warranty Statement, including the warranties and license agreements applicable to Cisco software, is available on Cisco.com. Follow these steps to access and download the Cisco Information Packet and your warranty and license agreements from Cisco.com.
1. Launch your browser, and go to this URL:
http://www.cisco.com/univercd/cc/td/doc/es_inpck/cetrans.htm
The Warranties and License Agreements page appears.
2. To read the Cisco Information Packet, follow these steps:
a. Click the Information Packet Number field, and make sure that the part number 78-5235-03B0 is highlighted.
b. Select the language in which you would like to read the document.
c. Click Go.
The Cisco Limited Warranty and Software License page from the Information Packet appears.
d. Read the document online, or click the PDF icon to download and print the document in Adobe Portable Document Format (PDF).
Note You must have Adobe Acrobat Reader to view and print PDF files. You can download the reader from Adobe's website, http://www.adobe.com.
3. To read translated and localized warranty information about your product, follow these steps:
a. Enter this part number in the Warranty Document Number field:
78-5236-01C0
b. Select the language in which you would like to read the document.
c. Click Go.
The Cisco warranty page appears.
d. Review the document online, or click the PDF icon to download and print the document in Adobe Portable Document Format (PDF).
You can also contact the Cisco service and support website for assistance:
http://www.cisco.com/public/Support_root.shtml
Duration of Hardware Warranty
Ninety (90) days.
Replacement, Repair, or Refund Policy for Hardware
Cisco or its service center will use commercially reasonable efforts to ship a replacement part within ten (10) working days after receipt of a Return Materials Authorization (RMA) request. Actual delivery times can vary, depending on the customer location.
Cisco reserves the right to refund the purchase price as its exclusive warranty remedy.
To Receive a Return Materials Authorization (RMA) Number
Contact the company from whom you purchased the product. If you purchased the product directly from Cisco, contact your Cisco Sales and Service Representative.
Complete the information below, and keep it for reference:
Company product purchased from
Company telephone number
Product model number
Product serial number
Maintenance contract number
Product Serial Number Location
You may need your product serial number when calling the Technical Assistance Center (TAC).
Figure 1 shows the serial number location for the Cisco IAD2801 series integrated access devices. The label is located on the rear of the chassis, at the bottom edge, near the lower left corner.
Figure 1 Serial Number Label Location for Cisco IAD2801
Cisco Product Identification Tool
The Cisco Product Identification (CPI) tool provides detailed illustrations and descriptions showing where to find serial number labels on Cisco products. It includes the following features:
•A search option that allows browsing for models using a tree-structured product hierarchy
•A search field on the final results page making it easier to look up multiple products
•Clear identification of end-of-sale products in results lists
The tool streamlines the process of locating serial number labels and identifying products. Serial number information expedites the entitlement process and is important for access to support services.
The Cisco Product Identification tool can be accessed at the following URL:
http://tools.cisco.com/Support/CPI/index.do
Cisco Product Accessibility
This product family leverages a command line interface (CLI). The CLI is 508 conformant since it is text based and relies on a keyboard for navigation. All functions of the IAD can be configured and monitored through the CLI.
For a complete list of guidelines and Cisco products adherence to accessibility, see Cisco Accessibility Products at the following URL:
http://www.cisco.com/web/about/responsibility/accessibility/products
2 Overview
The Cisco IAD2801 series integrated access devices are fixed configuration IADs that provide three models with a common front panel. The back panels, labeled by specific model number, vary depending on interfaces, ports, and options. The Cisco IAD2801 series integrated access device supports the following configurations:
•IAD2801-2BRI-A/K9—Fixed configuration router, with integrated PVDM2-8, HWIC-1ADSL, and 1 VIC2-2BRI-NT/TE-P, 2 Fast Ethernet connections, and 1 factory configurable or field-upgradeable HWIC slot.
•IAD2801-4BRI-A/K9—Fixed configuration router, with integrated PVDM2-16, HWIC-1ADSL, and 2 VIC2-2BRI-NT/TE-P, 2 Fast Ethernet connections, and 1 factory configurable or field-upgradeable HWIC slot.
•IAD2801-4BRI-S/K9—Fixed configuration router, with integrated PVDM2-16, HWIC-4SHDSL , and 2 VIC2-2BRI-NT/TE-P, 2 Fast Ethernet connections, and 1 factory configurable or field-upgradeable HWIC slot.
The following cards are configurable or field upgradeable in slot 3 on all models:
•HWIC-4ESW
•VIC-4FXS
•HWIC-AP-AG-E or HWIC-AP-G-E
3 Documents, Equipment, and Tools
This section describes the documents, equipment, and tools included with the Cisco IAD2801 series integrated access devices.
Items Included with the Cisco IAD2801 Series Integrated Access Device
When you unpack the box containing your Cisco IAD2801 series integrated access device, you should find the following items:
•One blue RJ-45-to-DB-9 console cable; one DB-9-to-DB-25 modem adapter
•Power cord
•Cisco.com card; Cisco product registration card
•19-inch (48.26-cm) rack-mount brackets with bracket screws
•Cable management bracket with one mounting screw
•Rubber chassis feet for desktop application
Items Not Included with the Cisco IAD2801 Series Integrated Access Device
One or more items in this list may be required for your installation:
•PC running terminal emulation software, or a modem for remote administrative access
•Cables for WAN interfaces, voice interfaces, additional LAN interfaces, or USB interface
•Cable ties, number 2 Phillips screwdriver
•Four screws for installing the IAD in a rack
•Other typical equipment, such as channel service unit/data service unit (CSU/DSU); NT1 device for ISDN-BRI S/T; Ethernet hub; USB devices
4 Safety Information
The following warnings provide guidance in using your Cisco IAD2801 integrated access device.
Statement 1071—Warning Definition
Warning Before working on a system that has an on/off switch, turn OFF the power and unplug the power cord. Statement 1
Warning Read the installation instructions before connecting the system to the power source. Statement 1004
Warning This unit is intended for installation in restricted access areas. A restricted access area can be accessed only through the use of a special tool, lock and key, or other means of security. Statement 1017
Warning Blank faceplates and cover panels serve three important functions: they prevent exposure to hazardous voltages and currents inside the chassis; they contain electromagnetic interference (EMI) that might disrupt other equipment; and they direct the flow of cooling air through the chassis. Do not operate the system unless all cards, faceplates, front covers, and rear covers are in place. Statement 1029
Warning Only trained and qualified personnel should be allowed to install, replace, or service this equipment. Statement 1030
Warning To prevent personal injury or damage to the chassis, never attempt to lift or tilt the chassis using the handles on modules (such as power supplies, fans, or cards); these types of handles are not designed to support the weight of the unit. Statement 1032
Warning This equipment must be installed and maintained by service personnel as defined by AS/NZS 3260. Incorrectly connecting this equipment to a general-purpose outlet could be hazardous. The telecommunications lines must be disconnected 1) before unplugging the main power connector or 2) while the housing is open, or both. Statement 1043
Warning Ultimate disposal of this product should be handled according to all national laws and regulations. Statement 1040
Warning To prevent the system from overheating, do not operate it in an area that exceeds the maximum recommended ambient temperature of 40 deg. Statement 1047
5 Install the Integrated Access Device
This section contains basic installation procedures. For more detailed installation instructions, see the Cisco IAD2801 hardware installation documentation at the following URL:
http://www.cisco.com/en/US/docs/routers/access/iad2801/hardware/installation/guide/hig.html
Note For information about connecting DSL interface cards, see the Cisco Interface Cards Hardware Installation Guide at the following URL:
http://www.cisco.com/en/US/products/hw/modules/ps2641/prod_installation_guides_list.html
You can set the Cisco IAD2801 on a desktop or install it in a rack.
Caution To prevent damage to the chassis, never attempt to lift or tilt the chassis by the plastic panel on the front. Always hold the chassis by the metal body.
Safety Information
For safety information you must know before working on your Cisco router, see the Cisco 2800 and Cisco 3800 Series Integrated Services Routers Regulatory Compliance and Safety Information document.
Rack-Mounting the IAD
Cisco IAD2801 can be installed only in 19-inch racks, and cannot be center mounted (brackets attached in the center of the chassis with only the front panel facing forward). Use the standard brackets for mounting the chassis in a 19-inch rack.
The brackets are shown in Figure 2.
Figure 2 Brackets for Rack-Mounting Cisco IAD2801
Attaching Brackets to the IAD for Rack-Mounting
Attach the mounting brackets to the IAD chassis as shown in Figure 3 and Figure 4, using the screws provided.
Caution Do not overtorque the screws. The recommended torque is 15-18 in-lb (1.7-2.0 N-m).
Attach the second bracket to the opposite side of the chassis. Use a number 2 Phillips screwdriver to install the bracket screws.
Caution Your chassis installation must allow unrestricted airflow for chassis cooling.
Figure 3 Bracket Installation for Front Mounting
Figure 4 Bracket Installation for Rear Mounting
Caution Be sure to leave space above and below each IAD in a rack to allow for cooling air circulation.
Use two screws for each side (supplied with the rack, not with the IAD). Suggestion: Start the lower pair of screws first, and rest the brackets on the lower screws while you insert the upper pair of screws.
Tip The screw slots in the brackets are spaced to line up with every second pair of screw holes in the rack. When the correct screw holes are used, the small threaded holes in the brackets line up with unused screw holes in the rack. If the small holes do not line up with the rack holes, you must raise or lower the brackets to the next rack hole.
Attaching the Cable Management Bracket
The cable management bracket provides attachment points for organizing and routing cables. Attach the cable management bracket to the left or right rack-mount bracket using the screw provided. See Figure 5 for cable management bracket attachment locations.
Figure 5 Attaching the Cable Management Bracket to the Cisco IAD2801
Note Use the cable management screw provided.
Installing the IAD on a Desktop
If you install your Cisco IAD2801 on a desktop, observe the following precautions:
Note For Cisco IAD2801, attach the four rubber feet to the bottom of the chassis.
Caution Your chassis installation must allow unrestricted airflow for chassis cooling. For placing the IAD on a desktop, keep at least 1 inch (2.54 cm) of clear space beside the cooling inlet and exhaust vents.
Caution Do not place any items that weigh more than 10 pounds (4.5 kilograms) on top of the chassis, and do not stack IADs on a desktop.
Grounding the Chassis
You must connect the chassis to a reliable earth ground; the ground wire must be installed in accordance with local electrical safety standards.
•For NEBS-compliant grounding, use size 6 AWG (13 mm2) copper wire and the ground lug provided in the accessory kit.
•For NEC-compliant grounding, use size 14 AWG (2 mm2) or larger copper wire and an appropriate user-supplied ring terminal with an inner diameter of 1/4 in. (5-7 mm).
•For EN/IEC 60950-compliant grounding, use size 18 AWG (1 mm2) or larger copper wire and an appropriate user-supplied ring terminal.
Warning This equipment must be grounded. Never defeat the ground conductor or operate the equipment in the absence of a suitably installed ground conductor. Contact the appropriate electrical inspection authority or an electrician if you are uncertain that suitable grounding is available. Statement 1024
Warning During this procedure, wear grounding wrist straps to avoid ESD damage to the card. Do not directly touch the backplane with your hand or any metal tool, or you could shock yourself. Statement 94
Warning This equipment needs to be grounded. Use a green and yellow 14 AWG ground wire to connect the host to earth ground during normal use. Statement 190
To connect the chassis to a reliable earth ground, perform the following steps:
Step 1 Strip one end of the ground wire to the length required for the ground lug or terminal.
•For the NEBS ground lug—approximately 0.75 inches (20 mm)
•For user-provided ring terminal—as required
Step 2 Crimp the ground wire to the ground lug or ring terminal, using a crimp tool of the appropriate size.
Step 3 Attach the ground lug or ring terminal to the chassis as shown in Figure 6. For a ground lug, use the two screws with captive locking washers provided. For a ring terminal, use one of the screws provided. Tighten the screws to a torque of 8 to 10 in-lb (0.9 to 1.1 N-m).
Note The Cisco IAD2801 is not NEBS-compliant.
Step 4 Connect the other end of the ground wire to a suitable grounding point at your site.
Figure 6 Chassis Ground Connection on Cisco IAD2801 Chassis
Note Use the ring terminal attachment provided.
6 Connect Cables
The following sections describe how to properly connect the cables for the IAD2801.
•WAN, LAN, and Voice Connections
Warning Only trained and qualified personnel should be allowed to install, replace, or service this equipment. Statement 1030
Warning The ISDN connection is regarded as a source of voltage that should be inaccessible to user contact. Do not attempt to tamper with or open any public telephone operator (PTO)-provided equipment or connection hardware. Any hardwired connection (other than by a nonremovable, connect-one-time-only plug) must be made only by PTO staff or suitably trained engineers. Statement 23
Warning This unit is intended for installation in restricted access areas. A restricted access area can be accessed only through the use of a special tool, lock and key, or other means of security. Statement 1017
Power Connections
This section describes procedures for connecting your Cisco IAD2801 to AC power.
Note Cisco IAD2801 is not designed to connect to DC power.
Warning Read the installation instructions before connecting the system to the power source. Statement 1004
Note The installation must comply with all required electrical codes applicable at the installation site.
Connecting the IAD to AC Power
Connect the IAD2801 to a 15 A, 120 VAC (10 A, 240 VAC) circuit with overcurrent protection.
Note The input voltage tolerance limits for AC power are 85 and 264 VAC.
Warning AC connected units must have a permanent ground connection in addition to the power cable ground wire. NEBS-compliant grounding satisfies this requirement. Statement 284
Warning This product requires short-circuit (overcurrent) protection, to be provided as part of the building installation. Install only in accordance with national and local wiring regulations. Statement 1045
Warning This product relies on the building's installation for short-circuit (overcurrent) protection. Ensure that the protective device is rated not greater than:
120 VAC, 15 A (240 VAC, 10 A). Statement 1005
WAN, LAN, and Voice Connections
The connections and cables are described in detail in the Cisco IAD2801 integrated services router hardware installation documents at the following URL:
http://www.cisco.com/en/US/docs/routers/access/2800/hardware/installation/guide/05_hw.pdf
Note One or two Ethernet cables are typically provided with the IAD. Additional cables and transceivers can be ordered from Cisco. For ordering information, contact customer service.
Warning Hazardous network voltages are present in WAN ports regardless of whether power to the router is OFF or ON. To avoid electric shock, use caution when working near WAN ports. When detaching cables, detach the end away from the router first. Statement 1026
Warning Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations.
Statement 1036
Warning Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface. Statement 1037
7 Power Up the IAD
Caution To ensure adequate cooling, never operate the IAD unless the cover and all modules and cover plates are installed.
Checklist for Power-Up
You are ready to power up the Cisco IAD2801 after the following steps are completed:
•Chassis is securely mounted and grounded. (See the "Install the Integrated Access Device" section.)
•Power and interface cables are connected. (See the "Connect Cables" section.)
•PC with terminal emulation program is connected to the console port, powered up, and configured for 9600 bps, 8 data bits, 1 stop bit, no flow control, and no parity.
•Suitable PC COM port is selected in the terminal emulation program.
Note For initial power-up, a direct console connection is recommended. After the initial configuration is completed, a remote modem connection can be used for IAD management.
Powering Up the Integrated Access Device
Follow these steps to power up your Cisco IAD2801 and to verify that it goes through its initialization and self-test. After the IAD completes the self-test, it is ready to be configured.
Note Use the back panel LEDs during IAD installation to confirm that you have correctly connected all the cables to the IAD.
Note To view the boot sequence, you must have a console connection to the Cisco IAD2801 before it powers up.
Step 1 Make sure that your PC is powered up and connected as described in the "Checklist for Power-Up" section.
Step 2 Move the power switch to the ON position. The SYS PWR LED on the front of the chassis blinks green. The fans operate once the IAD reaches a threshold point temperature. If this does not happen, see the Troubleshooting module in the online Cisco IAD2801 integrated services router hardware installation documentation at the following URL:
http://www.cisco.com/en/US/docs/routers/access/iad2801/hardware/installation/guide/07_hw.html
Startup messages appear in your terminal emulation program window. When the startup messages end, the SYS PWR LED shows solid green.
Caution Do not press any keys on the keyboard until the messages stop and the SYS PWR LED is solid green. Any keys pressed during this time are interpreted as the first command typed when the messages stop, which might cause the IAD to power off and restart. It takes a few minutes for the messages to stop.
If you see the following messages, the IAD has booted and is ready for initial configuration using the setup command facility or the command-line interface (CLI):
--- System Configuration Dialog ---At any point you may enter a question mark '?' for help.Use ctrl-c to abort configuration dialog at any prompt.Default settings are in square brackets '[]'.Would you like to enter the initial configuration dialog? [yes/no]:To use the setup command facility and use the CLI to configure the IAD, see the "Setting Up the Initial Configuration Using the Setup Command Facility" and "Setting Up the Initial Configuration Using the Setup Command Facility" sections.
If the
rommon 1>
prompt appears, your system has booted in ROM monitor mode.
Verify the Hardware Configuration
To display and verify the hardware features, enter the following commands:
•show version—Displays the system hardware version; the installed software version; the names and sources of configuration files; the boot images; and the amount of installed DRAM, NVRAM, and flash memory.
•show diag—Lists and displays diagnostic information about the installed controllers, interface processors, and port adapters.
8 Perform Initial Configuration
This section provides the procedures for performing the initial configuration of your Cisco IAD2801.
Initial Configuration Using Cisco Router and Security Device Manager (SDM)
If the following messages appear at the end of the startup sequence, Cisco Router and Security Device Manager (SDM) is installed on your router:
yourname con0 is now availablePress RETURN to get started.Setting Up the Initial Configuration Using the Setup Command Facility
This section shows how to use the setup command facility to configure a hostname for the Cisco IAD2801, to set passwords, and to configure an interface for communication with the management network. If the following messages appear at the end of the startup sequence, the setup command facility has been invoked automatically:
--- System Configuration Dialog ---At any point you may enter a question mark '?' for help.Use ctrl-c to abort configuration dialog at any prompt.Default settings are in square brackets '[]'.Would you like to enter the initial configuration dialog? [yes/no]:The setup command facility prompts you for basic information about your Cisco IAD2801 and network, and it creates an initial configuration file. After the configuration file is created, you can use the CLI or Cisco Router and Security Device Manager (SDM) to perform additional configuration.
The prompts in the setup command facility vary with the installed interface modules and the software image. The following example and the user entries (in bold) are shown as examples only.
For help with interface and port numbering, see the "Interface Numbering" section.
Note If you make a mistake while using the setup command facility, you can exit and run the setup command facility again. Press Ctrl-C, and type setup at the privileged EXEC mode prompt (
IAD#
).
Step 1 To proceed using the setup command facility, enter yes when the power-up messages have ended.
Would you like to enter the initial configuration dialog? [yes/no]: yesStep 2 When the following messages appear, press Return to enter basic management setup:
At any point you may enter a question mark '?' for help.Use ctrl-c to abort configuration dialog at any prompt.Default settings are in square brackets '[]'.Basic management setup configures only enough connectivityfor management of the system, extended setup will ask youto configure each interface on the systemWould you like to enter basic management setup? [yes/no]: yesStep 3 Enter a hostname for the Cisco IAD2801 (this example uses IAD):
Configuring global parameters:Enter host name [IAD]: IADStep 4 Enter an enable secret password. This password is encrypted (more secure) and cannot be seen when you view the configuration:
The enable secret is a password used to protect access toprivileged EXEC and configuration modes. This password, afterentered, becomes encrypted in the configuration.Enter enable secret: xxxxxxStep 5 Enter an enable password that is different from the enable secret password. This password is not encrypted (less secure) and can be seen when you view the configuration:
The enable password is used when you do not specify anenable secret password, with some older software versions, andsome boot images.Enter enable password: xxxxxxStep 6 Enter the virtual terminal password, which prevents unauthenticated access to the Cisco IAD2801 through ports other than the console port:
The virtual terminal password is used to protectaccess to the IAD over a network interface.Enter virtual terminal password: xxxxxxStep 7 Respond to the following prompts as appropriate for your network:
Configure SNMP Network Management? [yes]:Community string [public]:A summary of the available interfaces appears:
Current interface summaryController Timeslots D-Channel Configurable modes StatusAny interface listed with OK? value "NO" does not have a valid configurationInterface IP-Address OK? Method Status ProtocolStep 8 Choose one of the available interfaces to connect the Cisco IAD2801 to the management network:
Enter interface name used to connect to themanagement network from the above interface summary: 0/0Step 9 Respond to the following prompts as appropriate for your network:
Configuring interface FastEthernet0/0:Use the 100 Base-TX (RJ-45) connector? [yes]: no
Operate in full-duplex mode? [no]: yes
Configure IP on this interface? [yes]:IP address for this interface: 172.1.2.3
Subnet mask for this interface [255.255.0.0] :Class B network is 172.1.0.0, 16 subnet bits; mask is /16Step 10 The configuration is displayed:
The following configuration command script was created:hostname IADenable secret 5 $1$N/8L$kcQYQVHusc4YL3bGiWviH1enable password ciscoline vty 0 4password labsnmp-server community public!no ip routing!interface FastEthernet0/0no shutdownfull-duplexip address 172.1.2.3 255.255.0.0no mop enabled!interface FastEthernet0/1shutdownno ip address!endStep 11 Respond to the following prompts. Choose [2] to save the initial configuration:
[0] Go to the IOS command prompt without saving this config.[1] Return back to the setup without saving this config.[2] Save this configuration to nvram and exit.Enter your selection [2]: 2Building configuration...Use the enabled mode 'configure' command to modify this configuration.Press RETURN to get started!The user prompt appears:
IAD>
Initial Configuration Using the Cisco CLI—Manual Configuration
This section shows how to display a command-line interface (CLI) prompt for configuration using the CLI, and it directs you to documentation for the CLI configuration. You can use the CLI if the following messages appear at the end of the startup sequence:
--- System Configuration Dialog ---At any point you may enter a question mark '?' for help.Use ctrl-c to abort configuration dialog at any prompt.Default settings are in square brackets '[]'.Would you like to enter the initial configuration dialog? [yes/no]:If these messages do not appear, a default configuration file were installed on the router at the factory.
For help with interface and port numbering, see the "Interface Numbering" section.
Step 1 To proceed with manual configuration using the CLI, enter no when the power-up messages end:
Would you like to enter the initial configuration dialog? [yes/no]: noStep 2 Press Return to terminate autoinstall and continue with manual configuration:
Would you like to terminate autoinstall? [yes] ReturnSeveral messages appear, ending with a line similar to the following:
...
Copyright (c) 1986-2007 by cisco Systems, Inc.Compiled <date> <time> by <person>Step 3 Press Return to display the
Router>
prompt....
flashfs[4]: Initialization complete.IAD>Step 4 Enter privileged EXEC mode:
IAD> enableIAD#
Note To avoid losing work you have completed, be sure to save your configuration occasionally as you proceed. Use the copy running-config startup-config command to save the configuration to NVRAM.
Step 5 When you have finished the initial configuration, verify the initial configuration. See the "Verifying the Initial Configuration" section for verification procedures.
Verifying the Initial Configuration
To verify that the new interfaces are operating correctly, enter the following commands:
•show interfaces—Verifies that the interfaces are operating correctly and that the interfaces and line protocol are in the correct state—up or down.
•show ip interface brief—Displays a summary status of the interfaces configured for IP.
•show configuration—Verifies that you configured the correct hostname and password.
After you complete and verify the initial configuration, your Cisco IAD2801 is ready to be configured for specific functions. See the "Where to Go Next" section for information about locating documentation for advanced configuration procedures.
Verify the Front Panel LED Indications
The indicator LEDs described in Table 1 provide power, activity, and status information:
9 Interface Numbering
On the Cisco IAD2801, the numbering format for slots is interface type 0/slot/port. "0" indicates slots that are built into the chassis of a IAD. On the Cisco IAD2801, all slots begin with "0," because all slots are built into the chassis.
Caution The following message will appear during bootup for any unsupported card detected:
Card is not supported in slot 2. Please remove it.
This message will appear for each unsupported card detected.
If smart-init is enabled on your IAD2801, the following message will appear during bootup for any unsupported card detected:
Smart Init is enabled
0X05B3 0X00000000 UNKNOWN Card in slot 2
smart init is sizing iomem
ID MEMORY_REQ TYPE
0X003AA110 public buffer pools
0X00211000 public particle pools
0X00020000 Crypto module pools
0X00120000 VPM buffer pools
0X05B3 0X000034A0 Card in slot 0
0X04C8 0X00077D00 Card in slot 1
0X003A 0X00000000 Card in slot 3
0X000021B8 Onboard USB
Table 2 summarizes the interface numbering on a Cisco IAD2801.
Table 2 Interface Numbering on the Cisco IAD2801
Model Slot0 Slot1 Slot2 Slot3IAD2801-2BRI-A/K9
VIC2-2BRI-NT/TE-P
HWIC-1ADSL
Not available
LTD option1
IAD2801-4BRI-A/K9
VIC2-2BRI-NT/TE-P
HWIC-1ADSL
VIC2-2BRI-NT/TE-P
LTD option1
IAD2801-4BRI-S/K9
VIC2-2BRI-NT/TE-P
HWIC-4SHDSL
VIC2-2BRI-NT/TE-P
LTD option1
1 The factory installable or field upgradeable LTD option includes: HWIC-AP-AG-E and HWIC-AP-G-E, HWIC-4ESW, and VIC-4FXS/DID.
10 Where to Go Next
For additional configuration procedures, see the appropriate Cisco IAD2801 documentation or Cisco IOS software documentation, available online on Cisco.com.
Tip See the "Obtaining Additional Publications and Information" section for help in locating these documents.
To access documentation on Cisco.com:
For Cisco IAD2801 platform documentation, go to the Cisco.com website at http://www.cisco.com.
For Cisco IOS software documentation, begin at Cisco.com at http://www.cisco.com, and choose Products & Solutions > Cisco IOS Software > Latest Releases > Your Cisco IOS software release.
For updated information about platform support for features, access Feature Navigator II at http://www.cisco.com/go/fn. (This requires a registered account on Cisco.com.)
To access documentation using Cisco Connection Online (CCO):
For Cisco IAD2801 platform documentation, begin at Cisco.com at http://www.cisco.com, and click the Technical Support and Documentation link. Click the Technical Documentation site link, and navigate to Voice Gateways and to the documentation for your router.
For Cisco IOS software documentation, begin at Cisco.com at http://www.cisco.com, and click the Technical Support and Documentation link. Click the Technical Documentation site link and navigate to the Cisco IOS software documentation for the Cisco IOS software release that is installed on your IAD.
11 Obtaining Documentation
Cisco documentation and additional literature are available on Cisco.com. This section explains the product documentation resources that Cisco offers.
Cisco.com
You can access the most current Cisco documentation at this URL:
http://www.cisco.com/techsupport
You can access the Cisco website at this URL:
You can access international Cisco websites at this URL:
http://www.cisco.com/public/countries_languages.shtml
Product Documentation DVD
The Product Documentation DVD is a library of technical product documentation on a portable medium. The DVD enables you to access installation, configuration, and command guides for Cisco hardware and software products. With the DVD, you have access to the HTML documentation and some of the PDF files found on the Cisco website at this URL:
http://www.cisco.com/web/learning/le3/ccie/index.html
The Product Documentation DVD is created and released regularly. DVDs are available singly or by subscription. Registered Cisco.com users can order a Product Documentation DVD (product number DOC-DOCDVD= or DOC-DOCDVD=SUB) from Cisco Marketplace at the Product Documentation Store at this URL:
http://www.cisco.com/go/marketplace/docstore
Ordering Documentation
You must be a registered Cisco.com user to access Cisco Marketplace. Registered users may order Cisco documentation at the Product Documentation Store at this URL:
http://www.cisco.com/go/marketplace/docstore
If you do not have a user ID or password, you can register at this URL:
http://tools.cisco.com/RPF/register/register.do
12 Documentation Feedback
You can provide feedback about Cisco technical documentation on the Cisco Support site area by entering your comments in the feedback form available in every online document.
13 Cisco Product Security Overview
Cisco provides a free online Security Vulnerability Policy portal at this URL:
http://www.cisco.com/en/US/products/products_security_vulnerability_policy.html
From this site, you will find information about how to do the following:
•Report security vulnerabilities in Cisco products
•Obtain assistance with security incidents that involve Cisco products
•Register to receive security information from Cisco
A current list of security advisories, security notices, and security responses for Cisco products is available at this URL:
To see security advisories, security notices, and security responses as they are updated in real time, you can subscribe to the Product Security Incident Response Team Really Simple Syndication (PSIRT RSS) feed. Information about how to subscribe to the PSIRT RSS feed is found at this URL:
http://www.cisco.com/en/US/products/products_psirt_rss_feed.html
Reporting Security Problems in Cisco Products
Cisco is committed to delivering secure products. We test our products internally before we release them, and we strive to correct all vulnerabilities quickly. If you think that you have identified a vulnerability in a Cisco product, contact PSIRT:
•For emergencies only — security-alert@cisco.com
An emergency is either a condition in which a system is under active attack or a condition for which a severe and urgent security vulnerability should be reported. All other conditions are considered nonemergencies.
•For nonemergencies — psirt@cisco.com
In an emergency, you can also reach PSIRT by telephone:
•1 877 228-7302
•1 408 525-6532
Tip We encourage you to use Pretty Good Privacy (PGP) or a compatible product (for example, GnuPG) to encrypt any sensitive information that you send to Cisco. PSIRT can work with information that has been encrypted with PGP versions 2.x through 9.x.
Never use a revoked encryption key or an expired encryption key. The correct public key to use in your correspondence with PSIRT is the one linked in the Contact Summary section of the Security Vulnerability Policy page at this URL:
http://www.cisco.com/en/US/products/products_security_vulnerability_policy.html
The link on this page has the current PGP key ID in use.
If you do not have or use PGP, contact PSIRT to find other means of encrypting the data before sending any sensitive material.
14 Product Alerts and Field Notices
Modifications to or updates about Cisco products are announced in Cisco Product Alerts and Cisco Field Notices. You can receive these announcements by using the Product Alert Tool on Cisco.com. This tool enables you to create a profile and choose those products for which you want to receive information.
To access the Product Alert Tool, you must be a registered Cisco.com user. Registered users can access the tool at this URL:
http://www.cisco.com/pcgi-bin/Support/FieldNoticeTool/field-notice
To register as a Cisco.com user, go to this URL:
http://tools.cisco.com/RPF/register/register.do
15 Obtaining Technical Assistance
Cisco Technical Support provides 24-hour-a-day award-winning technical assistance. The Cisco Support website on Cisco.com features extensive online support resources. In addition, if you have a valid Cisco service contract, Cisco Technical Assistance Center (TAC) engineers provide telephone support. If you do not have a valid Cisco service contract, contact your reseller.
Cisco Support Website
The Cisco Support website provides online documents and tools for troubleshooting and resolving technical issues with Cisco products and technologies. The website is available 24 hours a day at this URL:
http://www.cisco.com/en/US/support/index.html
Access to all tools on the Cisco Support website requires a Cisco.com user ID and password. If you have a valid service contract but do not have a user ID or password, you can register at this URL:
http://tools.cisco.com/RPF/register/register.do
Note Before you submit a request for service online or by phone, use the Cisco Product Identification Tool to locate your product serial number. You can access this tool from the Cisco Support website by clicking the Get Tools & Resources link, clicking the All Tools (A-Z) tab, and then choosing Cisco Product Identification Tool from the alphabetical list. This tool offers three search options: by product ID or model name; by tree view; or, for certain products, by copying and pasting show command output. Search results show an illustration of your product with the serial number label location highlighted. Locate the serial number label on your product and record the information before placing a service call.
Tip Displaying and Searching on Cisco.com
If you suspect that the browser is not refreshing a web page, force the browser to update the web page by holding down the Ctrl key while pressing F5.
To find technical information, narrow your search to look in technical documentation, not the entire Cisco.com website. After using the Search box on the Cisco.com home page, click the Advanced Search link next to the Search box on the resulting page and then click the Technical Support & Documentation radio button.
To provide feedback about the Cisco.com website or a particular technical document, click Contacts & Feedback at the top of any Cisco.com web page.
Submitting a Service Request
Using the online TAC Service Request Tool is the fastest way to open S3 and S4 service requests. (S3 and S4 service requests are those in which your network is minimally impaired or for which you require product information.) After you describe your situation, the TAC Service Request Tool provides recommended solutions. If your issue is not resolved using the recommended resources, your service request is assigned to a Cisco engineer. The TAC Service Request Tool is located at this URL:
http://www.cisco.com/techsupport/servicerequest
For S1 or S2 service requests, or if you do not have Internet access, contact the Cisco TAC by telephone. (S1 or S2 service requests are those in which your production network is down or severely degraded.) Cisco engineers are assigned immediately to S1 and S2 service requests to help keep your business operations running smoothly.
To open a service request by telephone, use one of the following numbers:
Asia-Pacific: +61 2 8446 7411
Australia: 1 800 805 227
EMEA: +32 2 704 55 55
USA: 1 800 553 2447For a complete list of Cisco TAC contacts, go to this URL:
http://www.cisco.com/techsupport/contacts
Definitions of Service Request Severity
To ensure that all service requests are reported in a standard format, Cisco has established severity definitions.
Severity 1 (S1)—An existing network is "down" or there is a critical impact to your business operations. You and Cisco will commit all necessary resources around the clock to resolve the situation.
Severity 2 (S2)—Operation of an existing network is severely degraded, or significant aspects of your business operations are negatively affected by inadequate performance of Cisco products. You and Cisco will commit full-time resources during normal business hours to resolve the situation.
Severity 3 (S3)—Operational performance of the network is impaired while most business operations remain functional. You and Cisco will commit resources during normal business hours to restore service to satisfactory levels.
Severity 4 (S4)—You require information or assistance with Cisco product capabilities, installation, or configuration. There is little or no effect on your business operations.
16 Obtaining Additional Publications and Information
Information about Cisco products, technologies, and network solutions is available from various online and printed sources.
•The Cisco Online Subscription Center is the website where you can sign up for a variety of Cisco e-mail newsletters and other communications. Create a profile and then select the subscriptions that you would like to receive. To visit the Cisco Online Subscription Center, go to this URL:
http://www.cisco.com/offer/subscribe
•The Cisco Product Quick Reference Guide is a handy, compact reference tool that includes brief product overviews, key features, sample part numbers, and abbreviated technical specifications for many Cisco products that are sold through channel partners. It is updated twice a year and includes the latest Cisco channel product offerings. To order and find out more about the Cisco Product Quick Reference Guide, go to this URL:
•Cisco Marketplace provides a variety of Cisco books, reference guides, documentation, and logo merchandise. Visit Cisco Marketplace, the company store, at this URL:
http://www.cisco.com/go/marketplace/
•Cisco Press publishes a wide range of general networking, training, and certification titles. Both new and experienced users will benefit from these publications. For current Cisco Press titles and other information, go to Cisco Press at this URL:
•Internet Protocol Journal is a quarterly journal published by Cisco for engineering professionals involved in designing, developing, and operating public and private internets and intranets. You can access the Internet Protocol Journal at this URL:
•Networking products offered by Cisco, as well as customer support services, can be obtained at this URL:
http://www.cisco.com/en/US/products/index.html
•Networking Professionals Connection is an interactive website where networking professionals share questions, suggestions, and information about networking products and technologies with Cisco experts and other networking professionals. Join a discussion at this URL:
http://www.cisco.com/discuss/networking
•"What's New in Cisco Documentation" is an online publication that provides information about the latest documentation releases for Cisco products. Updated monthly, this online publication is organized by product category to direct you quickly to the documentation for your products. You can view the latest release of "What's New in Cisco Documentation" at this URL:
http://www.cisco.com/univercd/cc/td/doc/abtunicd/136957.htm
•World-class networking training is available from Cisco. You can view current offerings at this URL:
http://www.cisco.com/en/US/learning/index.html