Cisco Crosswork Cloud Release Notes

This document describes the new features and resolved bugs for all Cisco Crosswork Cloud products.

To quickly set up and start using Crosswork Cloud, see the Cisco Crosswork Cloud Quick Start Guide. To view Crosswork Cloud documentation, see Crosswork Cloud Technical Documentation.

To access previous versions of specific Crosswork Cloud product release notes, see:

New Features and Resolved Bugs

The following sections list the new features and bug fixes available in Crosswork Cloud organized by product and the date in which they were released.

2024-11-22

Table 1. New Feature Released on 2024-11-22

Product

Type

Unique Identifier

Description

Crosswork Cloud Traffic Analysis

New Feature

CCTA-10247

  • You can now see a time series graphical view for the total amount of traffic based on device, interface, ASN, and prefixes (Traffic Analysis > Monitor and click Devices, Interfaces, ASNs, or Prefixes). You can also zoom to a specific time range within the graph.

  • The filtering capability has also been enhanced. Previously, you could only filter data by clicking on individual column headings. Now, there is an Add Filter button allowing you to configure multiple filters. The filters not only reflect in the table, but it is used to update the time series graph.

    Figure 1. Example of Total Traffic Graph and Filtering Capability

    Add Filter

Crosswork Cloud Network Insights

New Feature

CCNI-10111

The alarm infrastructure has been updated to improve performance and functionality. As part of this update:

  • The Snoozed alarm state has been deprecated and replaced as follows:

    • Active (Snoozed)—This alarm appears when an Active alarm is snoozed.

    • Cleared (Snoozed)—This alarm appears when the Active (Snoozed) alarm is cleared.

  • You can temporarily suppress alarm notifications using the Snooze feature.

  • From the Alarms page, the Acknowledged alarms table has been replaced with the Snoozed alarms table.

  • You can temporarily suppress prefix notifications up to three months using the Snooze feature.

Crosswork Cloud Network Insights

Bug Fix

CCNI-11264

An error no longer appears after selecting a time range using the Timeframe drop-down list in the Route Origin Validation tool.

2024-10-30

Table 2. New Feature Released on 2024-10-30

Product

Type

Unique Identifier

Description

Cisco Crosswork Cloud

New Feature

CCLD-10145

The fully qualified domain name (FQDN) column has been added to all prefix-related tables.

2024-10-21

Table 3. New Feature Released on 2024-10-21

Product

Type

Unique Identifier

Description

Crosswork Cloud Network Insights

Bug Fix

CCNI-11139

The Route Origination Validation tool considers ROA updates and now reflects the current ROV status.

Cisco Crosswork Cloud

New Feature

CCLD-10167

New users can now sign up for a Crosswork Cloud account using their mobile phones.

Cisco Crosswork Cloud

New Feature NA

Support for Crosswork Data Gateway 7.0.0.

For more information about the new features see Cisco Crosswork Data Gateway 7.0.0 Release Notes for Cloud Applications.

For information on how to deploy and manage Crosswork Data Gateways for Crosswork Cloud see Manage Crosswork Data Gateways.

2024-09-26

Table 4. New Feature Released on 2024-09-26.

Product

Type

Unique Identifier

Description

Crosswork Cloud Network Insights

New Feature

CCNI-9791

The alarm infrastructure has been updated to improve performance and functionality. As part of this update:

  • The following REST API alarm states are now deprecated and will be phased out in future releases:

    • ALARM_STATE_PAUSED

    • ALARM_STATE_CONFIGURED

  • The SNOOZED alarm state has been deprecated in favor of more specific states—SNOOZED_ACTIVE or SNOOZED_CLEAR—that also indicate the underlying alarm state. However, the SNOOZED alarm state will continue to be displayed for a few days following the deployment of the new alarm service.

  • Only changes to alarm states will be recorded in the Alarm History pages. Previously, updates to an alarm in the ACTIVE state, such as changes in peer counts, would generate multiple Alarm History entries for the same alarm. This enhancement significantly reduces the noise caused by changes in alarm properties.

Cisco Crosswork Cloud

New Feature

CCLD-11003

You now have the capability to copy and paste tooltip text that is displayed when you hover your mouse over truncated column fields.

2024-09-13

Table 5. New Feature Released on 2024-09-13.

Product

Type

Unique Identifier

Description

Crosswork Cloud Network Insights

New Feature

CCNI-10621

Enhanced the Crosswork Cloud Network Insights REST API to extract relevant BGP updates and information for various alarms.

For more information, see Crosswork Cloud API documentation (Help and Support icon > Documentation > APIs > Network Insights > Alarms)

2024-08-08

Table 6. New Feature Released on 2024-08-08.

Product

Type

Unique Identifier

Description

Crosswork Cloud Trust Insights

Enhancement

CCTI-10951

When fingerprinting is not enabled on a device, the Package Integrity value now shows as Disabled instead of Not Supported.

Crosswork Cloud Trust Insights

Bug Fix

CCLD-10940

You are no longer limited to the records displayed on the Device Details Changes screen (Device > device-name > Trust Insights tab > Changes tab) when exporting data. Instead, the Export Full JSON link now exports all available records.

2024-08-01

Table 7. New Feature Released on 2024-08-01.

Product

Type

Unique Identifier

Description

Crosswork Cloud Traffic Analysis

New Feature

CCTA-9980

Before you remove a data gateway or device, the confirmation message now includes details as to what applications, policies, and rules will be affected by the removal.

Cisco Crosswork Cloud

New Feature

CCLD-10571

You now have the option to delete one or more devices from Crosswork Cloud within the Devices page. To remove devices, choose Crosswork Cloud Trust Insights or Crosswork Cloud Traffic Analysis icon, click the check box next to one or more device names, and click Remove.

Cisco Crosswork Cloud

New Feature

CCLD-5421

A loading animation now appears to indicate when Crosswork Cloud is processing large amounts of data.

Crosswork Cloud Traffic Analysis

New Feature

CCTA-10572

An ASN Centric tab has been added to the Traffic Drilldown tool. The ASN Centric tab initially displays a list of ASNs that you can choose from. For more information, see Traffic Drilldown.

Crosswork Cloud Trust Insights

New Feature

CCLD-10826

To address Cisco IOS XR devices with fingerprinting turned off, a banner appears and directs you to instructions on how to enable fingerprinting (Monitor > device-name > Trust Insights tab).

Cisco Crosswork Cloud

Bug Fix

CCLD-10918

If a device is configured for a Trust Insights data gateway and a Traffic Analysis data gateway, the Configure > Devices page now displays all data gateway information for both Trust Insights and Traffic Analysis.

Cisco Crosswork Cloud

Bug Fix

  • CCLD-10857

  • CCLD-10864

In the BGP Updates and Trust Insights Overview charts, you can now navigate to the oldest and newest available data by using the arrow buttons when there isn't enough data to fill the selected time range.

Crosswork Cloud Traffic Analysis

Bug Fix

CCTA-10685

Utilization no longer displays over 100% utilization in the Traffic Drilldown tool.

Crosswork Cloud Traffic Analysis

Bug Fix

CCTA-10888

A device no longer times out (rare occurrence) when an SNMP BULKWALK command is issued.

2024-07-17

Table 8. New Feature Released on 2024-07-17.

Product

Type

Unique Identifier

Description

Crosswork Cloud Trust Insights

New Feature

CCTI-6478

A new Device Running Configuration Change alarm identifies when a device configuration has changed.

2024-06-14

Table 9. New Feature Released on 2024-06-14.

Product

Type

Unique Identifier

Description

Crosswork Cloud Traffic Analysis

New Feature

CCTA-7860

You can now assign a Committed Information Rate (CIR) for any interface (Interfaces > interface-name > Edit > Interface Capacity Override). All capacity calculations, including those that serve as policy thresholds, will reflect information based on assigned CIR values.

A CIR icon (CIR icon) indicates that a CIR value has been assigned to the interface. For example:

Figure 2. Traffic Drilldown Example

Traffic Drilldown Capacity Example

For more information, see Assign a Committed Information Rate (CIR) to an Interface.

Cisco Crosswork Cloud

Bug Fix

CCLD-10660

The appropriate page now opens after clicking a link from the Activity Log.

Cisco Crosswork Cloud

Enhancement

CCLD-10712

The formatting of subscription and trial expiration emails has been improved.

Crosswork Cloud Network Insights

Bug Fix

CCNI-9703

Row selections in the Peers table are now preserved when the table automatically refreshes.

Crosswork Cloud Network Insights

Bug Fix

CCNI-10697

When a paid subscription is canceled, the account correctly switches to a free account. An email is sent to the tenant owner after the account is converted to a free account.

Crosswork Cloud Network Insights

Bug Fix

CCNI-10751

An error no longer appears when there is an extra space in the beginning or end of the Notes area after editing the Alarm Details .

Crosswork Cloud Network Insights

Bug Fix

CCNI-10797

Routing Policy Specification Language (RPSL) data collection handling has been improved when Internet Routing Registries (IRRs) are observed.

2024-05-06

Table 10. New Feature Released on 2024-05-06.

Product

Type

Unique Identifier

Description

Crosswork Cloud Network Insights

Bug Fix

CCNI-10608

When using the Route Origin Violation (ROV) tool ( > Tools > Route Origin Validation), all ROV records now display the violation description in the Notes section.

Crosswork Cloud Trust Insights

Bug Fix

CCTI-10566

Updated the check mark icon color in the Unknown Files and Package Validation pages when using the High Contrast theme in Crosswork Cloud.

2024-04-24

Table 11. New Feature Released on 2024-04-24.

Product

Type

Unique Identifier

Description

Crosswork Cloud Trust Insights

New Feature

CCTI-9202

APIs for Crosswork Cloud Trust Insights are now available for the following items:

  • Credentials

  • Devices

  • Gateways

  • Enrollment Tokens

  • Policies

For more information, log into Crosswork Cloud and navigate to the API documentation (Help and Support icon > Documentation > APIs).

2024-04-16

Table 12. New Feature Released on 2024-04-16.

Product

Type

Unique Identifier

Description

Crosswork Cloud Network Insights

New Feature

CCNI-9483

ROA validation data from the ASN and Prefix ROA pages have been moved to the new Route Origin Validation tool ( > Tools > Route Origin Validation). The Route Origin Validation (ROV) tool compares Looking Glass data (BGP updates) against ROA records. For more information, see Validate Route Origin Information.

Note

 

The ROV tool is available only for Advantage and Premier subscription tiers.

Cisco Crosswork Cloud

Bug Fix

CCLD-10434

The instructions in the CSV Import tab (Crosswork Cloud Traffic Analysis icon or Crosswork Cloud Trust Insights > Monitor > Devices > Add Device button) have been updated to include what must be configured if a device attribute is listed in the CSV file.

2024-04-01

Table 13. New Feature Released on 2024-04-01.

Product

Type

Unique Identifier

Description

Crosswork Cloud Traffic Analysis

Enhancement

CCTA-7219

You can now view the last 15 minutes of data in the drop-down Time or Timeframe filter list in the following Crosswork Cloud Traffic Analysis pages:

  • Overview

  • Devices

  • Interfaces

  • ASNs

  • Prefixes

  • Traffic Drilldown

  • Traffic Comparison

  • Recommendations


Last 15 Minutes Example

2024-03-26

Table 14. New Feature Released on 2024-03-26.

Product

Type

Unique Identifier

Description

Cisco Crosswork Cloud

Enhancement

  • CCLD-10335

  • CCLD-10339

There is a new option to enable NetStream Interface Index (ifIndex) mapping for supported third-party devices (Crosswork Cloud Traffic Analysis icon or Crosswork Cloud Trust Insights > Devices > Add Device > Advanced Settings > Show).

Cisco Crosswork Cloud

Enhancement

CCLD-9503

The Application Help link has been updated to open the Cisco Crosswork Cloud Technical Documentation site (Help and Support icon > Documentation > Application Help).

2024-03-19

Table 15. New Feature Released on 2024-03-19.

Product

Type

Unique Identifier

Description

Cisco Crosswork Cloud

Enhancement

CCLD-9503

The Lost Device Connection details for an active alarm (under the Observed area) now includes BGP and SNMP connectivity information (Crosswork Cloud Traffic Analysis icon or Crosswork Cloud Trust Insights > Alarms > Active tab > Lost Device Connection).


Observed Lost Device Connection Details

2024-02-29

Table 16. New Feature Released on 2024-02-29.

Product

Type

Unique Identifier

Description

Crosswork Cloud Network Insights

Bug Fix

CCNI-10269

When users already logged into Crosswork Cloud go to portal.bgpmon.net, they are correctly redirected to the Crosswork Cloud dashboard.

Cisco Crosswork Cloud

Bug Fix

CCLD-10159

The following changes have been made to the Crosswork Data Gateway pages:

  • The Traffic Analysis Crosswork Data Gateway page (Crosswork Cloud Traffic Analysis icon > Configure > Data Gateways) no longer shows Trust devices.

  • The Trust Insights Crosswork Data Gateway page (Crosswork Cloud Trust Insights > Configure > Data Gateways) no longer shows Traffic devices.

Crosswork Cloud Traffic Analysis

Bug Fix

CCTA-10163

The following changes have been made to the devices in the Traffic Drilldown tool (Crosswork Cloud Traffic Analysis icon > Tools > Traffic Drilldown):

  • For the Interface column, sorting is enabled.

  • For the Capacity column, sorting is now based on the speed of the interface instead of numerically.

Cisco Crosswork Cloud

Bug Fix

CCLD-10129

The Advanced Settings toggle switch in the Add Device (Crosswork Cloud Traffic Analysis icon or Crosswork Cloud Trust Insights > Devices > Add Device) and Edit Device (Crosswork Cloud Traffic Analysis icon or Crosswork Cloud Trust Insights > Devices > Edit Device) page now displays "Show" and "Hide" labels instead of "On" and "Off".

Cisco Crosswork Cloud

Bug Fix

CCLD-10130

The Unsaved Changes pop-up window no longer appears if you didn't make any changes in the Devices page.

2024-02-12

Table 17. New Feature Released on 2024-02-12.

Product

Type

Unique Identifier

Description

Cisco Crosswork Cloud

Bug Fix

CCLD-9410

When you click APIs in the left navigation pane (Help and Support icon > Documentation > APIs), the Getting Started entry is now highlighted in the menu bar.

Cisco Crosswork Cloud

Bug Fix

CCLD-10131

The Device column in now displayed by default in the Traffic Analysis Alarms (Crosswork Cloud Traffic Analysis icon > Monitor > Alarms) and Trust Insights Alarms (Crosswork Cloud Trust Insights > Monitor > Alarms) pages.

Crosswork Cloud Trust Insights

Bug Fix

CCTI-7536

The Trust Insights Device Changes page (Crosswork Cloud Trust Insights > Devices > device-name > Changes tab) has been updated as follows:

  • In the Dossier Differences column, an icon no longer appears when there are no changes between timestamps.

  • When the Differences tab is selected, Crosswork Cloud Trust Insights will now display up to 500 change records.

2024-02-06

Table 18. New Feature Released on 2024-02-06.

Product

Type

Unique Identifier

Description

Cisco Crosswork Cloud

Bug Fix

CCLD-9997

All links are now appropriately underlined across Crosswork Cloud when the display mode is using the High Contrast theme.

Cisco Crosswork Cloud

Bug Fix

CCLD-9316

You are no longer prompted for a verification code when adding Google Storage as an endpoint notification type during policy configuration.

Cisco Crosswork Cloud

New Feature

CCLD-9179

BGPMon is no longer available. The following updates have been made:

  • Removed the following banner from the Crosswork Cloud login page:

    “For a limited time you can still access your BGPMon account if you have not yet migrated to Crosswork Cloud.”

  • Added the following banner in the Crosswork Cloud sign-up page: “Legacy BGPMon Portal users must create a new account under Crosswork Cloud.”

Cisco Crosswork Cloud

Bug Fix

CCLD-9154

The Admin State column no longer displays the "Unknown" status on the Notifications page (Settings icon > Global > Notifications).

Cisco Crosswork Cloud

Bug Fix

  • CCLD-10051

  • CCLD-10153

Links to Help page topics have been updated from Trust Insights Alarms, and Crosswork Data Gateway pages.

Cisco Crosswork Cloud

Bug Fix

CCLD-9937

The white scroll bars in the Add Data Gateway page (Crosswork Cloud Traffic Analysis icon or Crosswork Cloud Trust Insights > Configure > Data Gateways > Add Data Gateway button) have been removed.

Crosswork Cloud Network Insights

New Feature

CCNI-10098

There are new APIs to enable linking to multiple peers, ASNs, or prefixes at the same time.

Crosswork Cloud Network Insights

New Feature

CCNI-7962

The Summary information in the Prefix Overview page ( > Prefixes > prefix > Overview tab) now displays an estimated geolocation and its confidence metrics gauge.


Geolocation

Crosswork Cloud Network Insights

Bug Fix

CCNI-9941

Valid information now appears for a Prefix alarm for multiple prefixes on the same interface.

Crosswork Cloud Traffic Analysis

New Feature

CCTA-7199

As you click across interfaces and devices when using the Traffic Drilldown tool (Crosswork Cloud Traffic Analysis icon > Tools > Traffic Drilldown), it will display the Prefix or ASN Breakdown type you previously selected. Previously, the Traffic Drilldown tool would default to the ASN Breakdown type.

Crosswork Cloud Traffic Analysis

Bug Fix

CCTA-10097

Colors have been corrected in the Traffic Analysis line graphs.

Crosswork Cloud Trust Insights

Bug Fix

CCTI-10100

The Policy Details page no longer lists devices that are not being tracked.

Crosswork Cloud Trust Insights

Bug Fix

CCTI-10164

The Trust Insights Crosswork Data Gateway page (Crosswork Cloud Trust Insights > Configure > Data Gateways) no longer shows Trust Analysis.

Crosswork Cloud Trust Insights

Bug Fix

CCTI-9716

When adding files to the Trust Insights Known Good Files list (Crosswork Cloud Trust Insights > Configure > Known Good Files > Add Files), Traffic Analysis devices no longer appear as an option to select from.

Crosswork Data Gateway

New Feature

NA

Support for Crosswork Data Gateway 6.0.1. This release includes the following new features:

  • Auto enroll Crosswork Data Gateway with Crosswork Cloud

  • Ability to configure multiple Syslog servers

  • Option to modify the interface address

  • Auto-configuration functionality to deploy Crosswork Data Gateway

  • Support to assign roles to the vNICs

For more information about the new features see Cisco Crosswork Data Gateway 6.0.1 Release Notes for Cloud Applications

For information on how to deploy and manage Crosswork Data Gateways for Crosswork Cloud see Manage Crosswork Data Gateways.

2024-01-10

Table 19. New Feature Released on 2024-01-10.

Product

Type

Unique Identifier

Description

Cisco Crosswork Cloud

Bug Fix

CCLD-8495

You will no longer receive an error message when accessing the API Help and Documentation page (Help and Support icon > Documentation > APIs or Cisco Crosswork Cloud REST API Documentation).

Crosswork Cloud Trust Insights

Bug Fix

CCTI-10048

On clicking the device name in the Trust Insights Device Connectivity or Gateway Connectivity alarm page (Crosswork Cloud Trust Insights > Configure > Policies > Device Connectivity or Gateway Connectivity > Details > Monitored Devices > device-name), the Traffic details page is no longer displayed.

Crosswork Cloud Traffic Analysis

New Feature

CCTA-10090

Added the support for flowd to use either automatic (default) or a manually configured sampling rate for Netflow, by adding the Netflow Sampling Rate Override field (Crosswork Cloud Traffic Analysis icon or Crosswork Cloud Trust Insights > Devices > Add Device > Toggle Advanced Settings to ON).

If the sampling rate is null or 0, the mode is automatic and flowd uses the sampling rate provided by the router. When set to any positive value, flowd ignores the routers provided sampler (if any) and use the configured sampling rate. The maximum value that you can enter is 250,000.

Crosswork Cloud Traffic Analysis

Bug Fix

CCTA-10091

The Gateway Connectivity alarms are now correctly displayed on the Policies page (Crosswork Cloud Traffic Analysis icon > Configure > Policies).

Supported Browsers

Crosswork Cloud products are supported on the following browsers:

  • Google Chrome 70 or later

  • Mozilla Firefox 62 or later

Crosswork Cloud Trust Insights Supported Devices and Cisco IOS XR Software

Crosswork Cloud Trust Insights supports the following software:

  • Cisco Crosswork Data Gateway

  • Cisco 8000, Cisco NCS 5500, Cisco NCS 540, Cisco NCS 540 (LNT), and Cisco ASR 9000 series devices running Cisco IOS XR 7.3.1 or later

The following Cisco IOS XR versions have been validated to work with Crosswork Cloud Trust Insights:

  • 7.3.1, 7.3.2, 7.3.3, and 7.3.4

  • 7.4.1 and 7.4.2

  • 7.5.1, 7.5.2, and 7.5.4

  • 7.6.1 and 7.6.2

  • 7.7.1 and 7.7.2

  • 7.8.1

  • 7.9.1 and 7.9.2

  • 7.10.x

  • 7.11.x

  • 24.2.x

  • 24.3.x

Requirement to Enable Fingerprinting

Starting with Cisco IOS XR 24.3.x, fingerprinting has been disabled by default. You must enable fingerprinting. For example:.

ios(config)#install fingerprints frequency <num>

where <num> can be any value between 1-12 and indicates the frequency of fingerprint generation in hours.

Integrate Cisco IOS XR with Crosswork Cloud Trust Insights

For information on how to integrate Cisco IOS XR and Crosswork Cloud Trust Insights, refer to the following table:

Table 20. Related Cisco IOS XR Documentation

Platform

Configuration

Command Reference

Cisco 8000 Series Routers

Release 24.x.x

Release 7.11.x

Release 7.10.x

Release 7.9.x

Release 7.8.x

Release 7.7.x

Release 7.5.x

Release 7.3.x

All releases

Cisco NCS 5500 Series Routers

Release 24.x.x

Release 7.11.x

Release 7.10.x

Release 7.9.x

Release 7.8.x

Release 7.7.x

Release 7.6.x

Release 7.5.x

Release 7.4.x

Release 7.3.x

All releases

Cisco NCS 540 Series Routers

Release 24.x.x

Release 7.11.x

Release 7.10.x

Release 7.9.x

Release 7.8.x

Release 7.7.x

Release 7.6.x

Release 7.5.x

Release 7.4.x

Release 7.3.x

All releases

Cisco ASR 9000 Series Routers

Release 24.x.x

Release 7.11.x

Release 7.10.x

Release 7.9.x

Release 7.8.x

Release 7.7.x

Release 7.6.x

Release 7.5.x

Release 7.4.x

Release 7.3.x

All releases

For more information on Cisco routers, see the following platform documentation:

Supported Cisco Crosswork Data Gateway Version

You can download the supported Cisco Crosswork Data Gateway version for Crosswork Cloud products from the Cisco Software Download page. For more information, see the following: