Select the option that best fits your current situation to obtain an RMA
To return an item, you must obtain a Return Material Authorization (RMA) from options below. Otherwise, select the appropriate step for where you are in the process.
To print your shipping label and to schedule a date for a carrier to come pick-up the equipment, please select from the options below. You may also work with your own carrier to a schedule a pick-up.
Please note that RMA with Credit and Try and Buy return types must be returned at the customer's expense.
Please include the following with each box you return:
◦ A shipping label with both the origin and shipping addresses
◦ RMA number
◦ Country of origin
To track the status of an RMA that is open, closed, or cancelled.
To track the shipment status of your Cisco parts, select from the options below.