VoIP with IVR
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Contents
Introduction
This document shows you how to configure and troubleshoot basic interactive voice response (IVR) in a VoIP network with gateways. IVR is a term used to describe systems that provide information in the form of recorded messages over telephone lines in response to user input in the form of spoken words or dual tone multifrequency (DTMF) signaling (more common). Examples include banks that allow you to check your balance from any telephone and automated stock quote systems.
Prerequisites
Requirements
There are no specific requirements for this document.
Components Used
The information in this document is based on these software and hardware versions:
-
Cisco IOS® Software Release 12.1(1) that runs in the routers.
The information presented in this document was created from devices in a specific lab environment. All of the devices used in this document started with a cleared (default) configuration. If you are working in a live network, ensure that you understand the potential impact of any command before using it.
Conventions
Refer to Cisco Technical Tips Conventions for more information on document conventions.
Configure
In this section, you are presented with the information to configure the features described in this document.
Note: Use the Command Lookup Tool (registered customers only) to find more information on the commands used in this document.
Network Diagram
This document uses the network setup shown in this diagram:
The Raleigh5300 in this network diagram runs IVR using the clid_authen_collect internal script. This script looks at an incoming call's automatic number identification (ANI). This helps the call that receives devices to identify the number of the calling party and dialed number identification service (DNIS) and the number that was called to reach a particular device. Then it tries to match these with a username and password. If the script fails to match to a username and password, as it does in this case, it uses voice prompts to get the account number and password (often referred to as "PIN"). After a caller enters the username and password and is authenticated, the script prompts for a destination number to be called.
The IVR configuration here is a very basic configuration. In a real environment, the username and password are stored in a Remote Authentication Dial-In User Service (RADIUS) server. The authentication, authorization, and accounting (AAA) authentication login H.323 points to RADIUS, and not local. This is accomplished with the aaa authentication login h323 group radius command in the configuration of the router that runs IVR.
Under the dial-peer voice 1 command, the IVR application is configured. In this case, it points to the clid_authen_collect script. There are various configurations for IVR in the software. Enter the exec command show call application voice [summary] to see this. Refer to Configuring Interactive Voice Response for Cisco Access Platforms for more information.
Configurations
This document uses these configurations:
| Raleigh 5300A |
|---|
Raleigh5300A#show run Building configuration... Current configuration: ! ! Last configuration change at 00:42:21 UTC Tue Mar 28 2000 ! NVRAM config last updated at 00:42:22 UTC Tue Mar 28 2000 ! version 12.1 service timestamps debug datetime msec service timestamps log datetime msec no service password-encryption ! hostname Raleigh5300A ! logging buffered 50000 debugging AAA new-model AAA authentication login default none AAA authentication login h323 local enable secret password !--- Choose a strong password with at least one capital letter, !--- one number, and one special character. ! username 1234 password 0 5678 spe 1/0 1/7 firmware location system:/ucode/mica_port_firmware ! ! resource-pool disable ! ! ! ! ! clock calendar-valid ip subnet-zero ! isdn switch-type primary-5ess isdn voice-call-failure 0 mta receive maximum-recipients 0 ! ! controller T1 0 framing esf clock source line primary linecode b8zs pri-group timeslots 1-24 ! controller T1 1 clock source line secondary 1 ! controller T1 2 ! controller T1 3 ! ! voice-port 0:D ! ! dial-peer voice 1 pots application clid_authen_collect incoming called-number 4085556400 answer-address 9195552001 destination-pattern 919#9195552... port 0:D prefix 919 ! dial-peer voice 2 voip destination-pattern 4085556400 tech-prefix 408# session target ras ! num-exp 6... 4085556... !--- This command is used to configure a Cisco IOS® gateway to route the calls coming to a main direct inward dial (DID) number to an AutoAttendant. gateway ! interface Ethernet0 no ip address shutdown ! interface Serial0:23 no ip address ip mroute-cache isdn switch-type primary-5ess isdn incoming-voice modem fair-queue 64 256 0 no cdp enable ! interface FastEthernet0 ip address 172.16.120.2 255.255.255.0 duplex auto speed auto h323-gateway voip interface h323-gateway voip id RALgk1 ipaddr 172.16.120.1 1718 h323-gateway voip h323-id RAL5300A@cisco.com h323-gateway voip tech-prefix 919# ! ip classless ip route 172.16.110.0 255.255.255.0 172.16.120.10 no ip http server ! line con 0 transport input none line 1 48 transport output lat pad telnet rlogin udptn v120 lapb-ta line aux 0 line vty 0 4 password cisco ! ntp clock-period 17179842 ntp server 172.16.110.10 end |
| Raleigh 3640A |
|---|
Raleigh3640A#show run Building configuration... Current configuration: ! version 12.1 service timestamps debug datetime msec service timestamps log datetime msec no service password-encryption ! hostname Raleigh3640A ! logging buffered 50000 debugging enable secret password !--- Choose a strong password with at least one capital letter, !--- one number, and one special character. ! ! ! ! ! ip subnet-zero ! ip dvmrp route-limit 20000 ! ! ! ! ! interface Ethernet1/0 ip address 172.16.120.1 255.255.255.0 ! interface Serial1/0 no ip address no ip mroute-cache no fair-queue ! interface TokenRing1/0 no ip address shutdown ring-speed 16 ! ip classless ip route 172.16.110.0 255.255.255.0 172.16.120.10 no ip http server ! ! gatekeeper zone local RALgk1 cisco.com zone remote SJgk1 cisco.com 172.16.110.1 1719 zone prefix SJgk1 408....... gw-type-prefix 408#* no shutdown ! ! line con 0 transport input none line aux 0 line vty 0 4 password cisco login ! ntp clock-period 17179856 ntp server 172.16.110.10 end |
| San Jose 5300A |
|---|
SanJose5300A#show run Building configuration... Current configuration: ! ! Last configuration change at 00:15:49 UTC Tue Mar 28 2000 ! NVRAM config last updated at 00:15:50 UTC Tue Mar 28 2000 ! version 12.1 service timestamps debug datetime msec service timestamps log datetime msec no service password-encryption ! hostname SanJose5300A ! logging buffered 50000 debugging enable secret password !--- Choose a strong password with at least one capital letter, !--- one number, and one special character. ! ! ! resource-pool disable ! ! ! ! ! ip subnet-zero ! isdn voice-call-failure 0 mta receive maximum-recipients 0 ! ! controller T1 0 framing esf clock source line primary linecode b8zs ds0-group 1 timeslots 1-4 type e&m-immediate-start ! controller T1 1 clock source line secondary 1 ! controller T1 2 ! controller T1 3 ! ! voice-port 0:1 ! ! dial-peer voice 1 pots answer-address 4085556001 destination-pattern 408#4085556... direct-inward-dial port 0:1 prefix 6 ! dial-peer voice 2 voip destination-pattern 9195552... tech-prefix 919# session target ras ! num-exp 2... 9195552... gateway ! interface Ethernet0 no ip address ! interface FastEthernet0 ip address 172.16.110.2 255.255.255.0 duplex auto speed auto h323-gateway voip interface h323-gateway voip id SJgk1 ipaddr 172.16.110.1 1718 h323-gateway voip h323-id SJ5300A@cisco.com h323-gateway voip tech-prefix 408# ! ip classless ip route 172.16.120.0 255.255.255.0 172.16.110.10 no ip http server ! ! ! line con 0 transport input none line aux 0 line vty 0 4 password cisco login ! ntp clock-period 17179924 ntp server 172.16.110.10 end |
| San Jose 3640A |
|---|
SanJose3640A#show run Building configuration... Current configuration: ! ! NVRAM config last updated at 00:05:33 UTC Tue Mar 28 2000 ! version 12.1 service timestamps debug datetime msec service timestamps log datetime msec no service password-encryption ! hostname SanJose3640A ! boot system flash c3640-ix-mz.120-7.T logging buffered 50000 debugging enable secret password !--- Choose a strong password with at least one capital letter, !--- one number, and one special character. ! ! ! ! ! ip subnet-zero ! ip dvmrp route-limit 20000 ! ! interface Ethernet1/0 ip address 172.16.110.1 255.255.255.0 ! interface Serial1/0 no ip address no ip mroute-cache shutdown no fair-queue ! interface Ethernet1/1 no ip address shutdown ! ip classless ip route 172.16.120.0 255.255.255.0 172.16.110.10 no ip http server ! tftp-server flash:c3640-ix-mz.121-1.bin ! gatekeeper zone local SJgk1 cisco.com zone remote RALgk1 cisco.com 172.16.120.1 1719 zone prefix RALgk1 919....... gw-type-prefix 919#* no shutdown ! ! line con 0 transport input none line aux 0 line vty 0 4 password cisco login ! ntp clock-period 17179867 ntp server 172.16.110.10 end |
Verify
This section provides the information to confirm that your configuration works properly.
The Output Interpreter Tool (registered customers only) (OIT) supports certain show commands. Use the OIT to view an analysis of show command output.
-
show gateway - Displays the current gateway status.
-
show gatekeeper calls - Displays the status of each ongoing call that a gatekeeper is aware of.
-
show gatekeeper gw-type-prefix - Displays the gateway technology prefix table.
-
show flash - Displays the contents of Flash memory.
-
show call application voice clid_authen_collect - Displays a list of voice applications that are configured.
-
show gatekeeper endpoints - Displays the status of all registered endpoints for a gatekeeper.
-
show log - Displays the debug output from the logging buffer when debug commands are enabled.
-
show call active voice [brief] - Displays the call status for all voice ports.
-
show debugging - Displays which debug commands are enabled at any given time.
After you enter the configurations shown in this document into your routers, verify that the network operates correctly. These commands and respective output show a successful implementation of the configurations in this document.
The most common problems with IVR include:
-
The application is not properly configured on the plain old telephone service (POTS) dial-peer.
-
Make sure that the incoming Telephony call matches the POTS dial-peer with the application. The POTS dial-peer matches the first dial-peer with the matching port command in the configuration or if the called number matches the dial-peer subcommand incoming called-number <number>.
-
Check that the application actually exists through the show call application voice [summary] command. Make sure that the application name does not contain a syntax error.
-
-
Make sure that direct-inward-dial is not configured on the dial-peer pots.
-
Ensure that the proper audio files are loaded into Flash.
-
Ensure that the authentication with username and password is properly configured.
Raleigh5300A Output
Raleigh5300A#show gateway
Gateway RAL5300A@cisco.com is registered to Gatekeeper RALgk1
Alias list (CLI configured)
H323-ID RAL5300A@cisco.com
Alias list (last RCF)
H323-ID RAL5300A@cisco.com
H323 resource thresholding is Disabled
Raleigh5300A#show flash
System flash directory:
File Length Name/status
1 7084904 c5300-is-mz.121-1.bin
2 23186 enter_account.au
3 38087 enter_destination.au
4 20414 enter_pin.au
5 17513 auth_failed.au
[7184432 bytes used, 1204176 available, 8388608 total]
8192K bytes of processor board System flash (Read/Write)
Raleigh5300A#show call application voice clid_authen_collect
Idle call list has 1 calls on it.
Application clid_authen_collect
The script is compiled into the image
It has 0 calls active.
The TCL Script is:
------------------
# clid_authen_collect.tcl
#----------------------------------
# September 1998, David Ramsthaler
#
# Copyright (c) 1998, 1999 by cisco Systems, Inc.
# All rights reserved.
#----------------------------------
# Mimic the clid_authen_collect script in the SP1.0 release.
#
# It authenticates using (ani, dnis) for (account, password). If
# that fails, it collects account and pin number, then authenticates
# using (account, pin).
#
# If authentication passes, it collects the destination number and
# places the call.
#
# The main routine is at the bottom. Start reading the script there.
#
proc do_get_account {} {
global state
global account
set prompt(url) flash:enter_account.au
set prompt(interrupt) true
set prompt(abortKey) *
set prompt(terminationKey) #
set patterns(account) .+
set event [promptAndCollect prompt info patterns ]
if {$event == "collect success"} {
set state get_pin
set account $info(digits)
return 0
}
if {$event == "collect aborted"} {
set state get_account
return 0
}
if {$event == "collect fail" || $event == "collect timeout"} {
set state get_account
return 0
}
set state end
return 0
}
proc do_get_pin {} {
global state
global pin
set prompt(url) flash:enter_pin.au
set prompt(interrupt) true
set prompt(abortKey) *
set prompt(terminationKey) #
set patterns(account) .+
set event [promptAndCollect prompt info patterns ]
if {$event == "collect success"} {
set state authenticate
set pin $info(digits)
return 0
}
if {$event == "collect aborted"} {
set state get_account
return 0
}
if {$event == "collect fail" || $event == "collect timeout"} {
# timeout
if {$info(code) == 102} {
set state get_pin
return 0
}
# invalid number
if {$info(code) == 28} {
set state get_pin
return 0
}
}
set state end
return 0
}
proc do_authenticate {} {
global state
global pin
global account
set event [authenticate $account $pin info]
if { $event == "authenticated" } {
set state authen_pass
return 0
}
if {$event == "authentication failed"} {
set state authen_fail
return 0
}
set state end
return 0
}
proc do_get_dest {} {
global state
global destination
set prompt(url) flash:enter_destination.au
set prompt(interrupt) true
set prompt(abortKey) *
set prompt(terminationKey) #
set prompt(dialPlan) true
set event [promptAndCollect prompt info ]
if {$event == "collect success"} {
set state place_call
set destination $info(digits)
return 0
}
if {$event == "collect aborted"} {
set state get_dest
return 0
}
if {$event == "collect fail" || $event == "collect timeout"} {
set state get_dest
return 0
}
set state end
return 0
}
proc do_authen_pass {} {
global state
global destination
set dnislen [string len [dnis]]
if { [did] && $dnislen } {
set destination [dnis]
set state place_call
} else {
set state get_dest
}
return 0
}
proc do_place_call {} {
global state
global destination
set event [placeCall $destination callInfo info]
if {$event == "active"} {
set state active
return 0
}
if {$event == "call fail"} {
set state place_fail
return 0
}
set state end
return 0
}
proc do_active_notimer {} {
global state
set event [waitEvent]
while { $event == "digit" } {
set event [waitEvent]
}
set state end
return 0
}
proc do_active_last_timer {} {
global state
set event [startTimer [creditTimeLeft] info]
while { $event == "digit" } {
set event [startTimer $info(timeLeft) info]
}
if { $event == "timeout" } {
clearOutgoingLeg retInfo
set state out_of_time
} else {
set state end
}
return 0
}
proc do_active_timer {} {
global state
if { [creditTimeLeft] < 10 } {
do_active_last_timer
return 0
}
set delay [expr [creditTimeLeft] - 10]
set event [startTimer $delay info]
while { $event == "digit" } {
set event [startTimer $info(timeLeft) info]
}
if { $event == "timeout" } {
insertMessage flash:beep.au retInfo
do_active_last_timer
} else {
set state end
}
return 0
}
proc do_active {} {
global state
if { ( [creditTimeLeft] == "unlimited") ||
([creditTimeLeft] == "uninitialized") } {
do_active_notimer
} else {
do_active_timer
}
return 0
}
proc do_out_of_time {} {
global state
set prompt(url) flash:out_of_time.au
set prompt(playComplete) true
set event [promptAndCollect prompt info ]
set state end
return 0
}
proc do_authen_fail {} {
global state
set prompt(url) flash:auth_failed.au
set prompt(playComplete) true
set event [promptAndCollect prompt info ]
set state end
return 0
}
proc do_place_fail {} {
global state
playFailureTone 5 retInfo
set state end
return 0
}
#---------------------------------------
# And here is the main loop
#
acceptCall
set event [authenticate [ani] [dnis] info]
if {$event != "authenticated"} {
set state get_account
} else {
set state authen_pass
}
while {$state != "end"} {
puts "cid([callID]) running state $state"
if {$state == "get_account"} {
do_get_account
} elseif {$state == "get_pin"} {
do_get_pin
} elseif {$state == "authenticate"} {
do_authenticate
} elseif {$state == "get_dest"} {
do_get_dest
} elseif {$state == "place_call"} {
do_place_call
} elseif {$state == "active"} {
do_active
} elseif {$state == "authen_fail" } {
do_authen_fail
} elseif {$state == "authen_pass" } {
do_authen_pass
} elseif {$state == "place_fail"} {
do_place_fail
} elseif {$state == "out_of_time"} {
do_out_of_time
} else {
break
}
}
The Raleigh router has some debug commands enabled. The show debug command shows this:
Raleigh5300A#show debug General OS: AAA Authentication debugging is on ISDN: ISDN Q931 packets debugging is on ISDN Q931 packets debug DSLs. (On/Off/No DSL:1/0/-) DSL 0 --> 7 1 - - - - - - - H.323 RAS: H.323 RAS Messages debugging is on voip AAA: voip AAA debugging is on voip: voip ccAPI function enter/exit debugging is on ivr: ivr state transitions debugging is on
Assume that a call is made while enabled with the debugs shown. This is the output that occurs with such a call:
Raleigh5300A#show log
Syslog logging: enabled (0 messages dropped, 0 flushes, 0 overruns)
Console logging: level debugging, 5422 messages logged
Monitor logging: level debugging, 0 messages logged
Buffer logging: level debugging, 5422 messages logged
Trap logging: level informational, 230 message lines logged
Log Buffer (50000 bytes):
Mar 28 00:44:50.741: RASlib::ras_sendto: msg length 76
from 172.16.120.2:49831 to 172.16.120.1:1719
Mar 28 00:44:50.741: RASLib::RASSendRRQ: RRQ (seq# 12164)
sent to 172.16.120.1
Mar 28 00:44:50.745: RASLib::RASRecvData: successfully
rcvd message of length 52 from 172.16.120.1:1719
Mar 28 00:44:50.745: RASLib::RASRecvData: RCF (seq# 12164)
rcvd from [172.16.120.1:1719] on sock [0x6179E6A4]
Mar 28 00:45:18.433: ISDN Se0:23: RX <- SETUP pd = 8 callref = 0x02
Mar 28 00:45:18.433: Bearer Capability i = 0x8090A2
Mar 28 00:45:18.433: Channel ID i = 0xA98393
Mar 28 00:45:18.433: Calling Party Number i = 0x2180,
'9195552010', Plan:ISDN, Type:National
Mar 28 00:45:18.433: Called Party Number i = 0xA1,
'4085556400', Plan:ISDN, Type:National
Mar 28 00:45:18.437: ISDN Se0:23: TX -> CALL_PROC pd = 8 callref = 0x8002
Mar 28 00:45:18.437: Channel ID i = 0xA98393
Mar 28 00:45:18.437: ISDN Se0:23: TX -> ALERTING pd = 8 callref = 0x8002
Mar 28 00:45:18.437: cc_api_call_setup_ind (vdbPtr=0x61B9ADAC,
callInfo={called=4085556400,
calling=9195552010, fdest=0 peer_tag=1}, callID=0x61A088C4)
Mar 28 00:45:18.441: start_h323_accounting:
Mar 28 00:45:18.441: start_h323_ccapi_accounting: Error: Null userp
Mar 28 00:45:18.441: cc_process_call_setup_ind (event=0x61BB59E8)
handed call to app "clid_authen_collect"
Mar 28 00:45:18.441: App clid_authen_collect: Handling callID 52
Mar 28 00:45:18.441: callingNumber=9195552010, calledNumber=4085556400,
redirectNumber=
Mar 28 00:45:18.441: accountNumber=, finalDestFlag=0,
guid=1acb.27d8.98f4.006b.0000.0000.2071.a5e8
Mar 28 00:45:18.441: peer_tag=1
Mar 28 00:45:18.441: ccCallHandoff (callID=0x34)
Mar 28 00:45:18.445: :/acceptCall/
Mar 28 00:45:18.445: Accepting CallID=52
Mar 28 00:45:18.445: ccCallSetupAck (callID=0x34)
Mar 28 00:45:18.445: ccCallProceeding (callID=0x34, prog_ind=0x0)
Mar 28 00:45:18.445: ccCallConnect (callID=0x34)
Mar 28 00:45:18.445: :/ani/
Mar 28 00:45:18.445: :/dnis/
Mar 28 00:45:18.445: :[authenticate]
Mar 28 00:45:18.445: authenticate
Mar 28 00:45:18.445: account=9195552010
Mar 28 00:45:18.445: password=4085556400
Mar 28 00:45:18.445: start_authetication service: ivr tcl authentication
Mar 28 00:45:18.445: AAA: parse name= idb type=-1 tty=-1
Mar 28 00:45:18.445: AAA/MEMORY: create_user (0x61EBED14) user='9195552010'
ruser='' port='' rem_addr=''
authen_type=ASCII service=LOGIN priv=0
Mar 28 00:45:18.445: AAA/AUTHEN/START (2776990538):
port='' list='h323' action=LOGIN service=LOGIN
Mar 28 00:45:18.445: AAA/AUTHEN/START (2776990538): found list h323
Mar 28 00:45:18.445: AAA/AUTHEN/START (2776990538): Method=LOCAL
Mar 28 00:45:18.445: AAA/AUTHEN (2776990538): User not found, end of method list
Mar 28 00:45:18.445: AAA/AUTHEN (2776990538): status = FAIL
Mar 28 00:45:18.445: voip_authenticate: Authentication server ERROR: server MSG:
Mar 28 00:45:18.445: AAA/MEMORY: free_user (0x61EBED14)
user='9195552010' ruser='' port=''
rem_addr='' authen_type=ASCII service=LOGIN priv=0
Mar 28 00:45:18.449: ISDN Se0:23: TX -> CONNECT pd = 8 callref = 0x8002
Mar 28 00:45:18.449: cid(52) ta_get_event returning authentication failed
Mar 28 00:45:18.449: :[callID]
Mar 28 00:45:18.449: :/puts/
Mar 28 00:45:18.449: cid( 52) running state get_account
Mar 28 00:45:18.453: TA_PromptCmd. CallID=52
Mar 28 00:45:18.453: ccCallApp (callID=0x34)
Mar 28 00:45:18.453: prompt and collect app got callID 52
Mar 28 00:45:18.453: Playing prompt enter_account.au
Mar 28 00:45:18.453: Prompt interrupt enabled
Mar 28 00:45:18.453: No return on play complete
Mar 28 00:45:18.453: Not matching against dial plan
Mar 28 00:45:18.453: Abort key is * Termination key is #
Mar 28 00:45:18.453: Matching against 1 patterns.
Mar 28 00:45:18.453: Pattern .+
Mar 28 00:45:18.453: ccCallSetContext (callID=0x34, context=0x61A3AAA4)
Mar 28 00:45:18.453: ms_create() Iniz ply_timer
Mar 28 00:45:18.453: ccAssociateStream (callID=0x34 coder=5
vad=0 recordFunc=0x0 evQ=0x61BE4420)
Mar 28 00:45:18.453: cc_API_call_associated (vdbPtr=0x61B9ADAC,
callID=0x34, disp=0)
Mar 28 00:45:18.453: ms_associateDone(): xmitFunc = playFunc 0x60B8B358
Mar 28 00:45:18.453: ms_associateDone(): CallID 52 First Buf Play
at 6d07h of enter_account.au
Mar 28 00:45:18.453: ms_associateDone() 6d07h, Tstart(ply: iSndDly 1000, pSnce 0)
Mar 28 00:45:18.545: ISDN Se0:23: RX <- CONNECT_ACK pd = 8 callref = 0x02
Mar 28 00:45:18.545: ISDN Se0:23: CALL_PROGRESS: CALL_CONNECTED
call id 0x1B, bchan -1, dsl 0
Mar 28 00:45:19.453: $ $ms_process() >>ms_start_play()
Mar 28 00:45:19.453: ms_start_play() 6d07h mgdTstop(ply)
Mar 28 00:45:20.241: cc_api_call_digit_begin (vdbPtr=0x61B9ADAC,
callID=0x34, digit=1,
flags=0x1, timestamp=0xDB1154A6, expiration=0x0)
Mar 28 00:45:20.245: pcapp CallID 52 event CC_EV_CALL_DIGIT_BEGIN ignored
Mar 28 00:45:20.353: cc_api_call_digit (vdbPtr=0x61B9ADAC,
callID=0x34, digit=1, duration=160) digit=1
Mar 28 00:45:20.353: ms_stop_play() call 52 mgdTstop at 6d07h
Mar 28 00:45:20.353: ms_stop_play(): Play Stopped at 6d07h
Mar 28 00:45:20.353: ccDisassociateStream (callID=0x34)
Mar 28 00:45:20.521: cc_api_call_digit_begin (vdbPtr=0x61B9ADAC,
callID=0x34, digit=2,
flags=0x1, timestamp=0xDB1154A6, expiration=0x0)
Mar 28 00:45:20.525: pcapp CallID 52 event CC_EV_CALL_DIGIT_BEGIN ignored
Mar 28 00:45:20.593: cc_api_call_digit (vdbPtr=0x61B9ADAC,
callID=0x34, digit=2, duration=120) digit=2
Mar 28 00:45:20.781: cc_api_call_digit_begin (vdbPtr=0x61B9ADAC,
callID=0x34, digit=3,
flags=0x1, timestamp=0xDB1154A6, expiration=0x0)
Mar 28 00:45:20.785: pcapp CallID 52 event CC_EV_CALL_DIGIT_BEGIN ignored
Mar 28 00:45:20.853: cc_api_call_digit (vdbPtr=0x61B9ADAC,
callID=0x34, digit=3, duration=120) digit=3
Mar 28 00:45:21.101: cc_api_call_digit_begin (vdbPtr=0x61B9ADAC,
callID=0x34, digit=4,
flags=0x1, timestamp=0xDB1154A6, expiration=0x0)
Mar 28 00:45:21.105: pcapp CallID 52 event CC_EV_CALL_DIGIT_BEGIN ignored
Mar 28 00:45:21.193: cc_api_call_digit (vdbPtr=0x61B9ADAC,
callID=0x34, digit=4, duration=140) digit=4
Mar 28 00:45:21.553: cc_api_call_digit_begin (vdbPtr=0x61B9ADAC,
callID=0x34, digit=#,
flags=0x1, timestamp=0xDB1154A6, expiration=0x0)
Mar 28 00:45:21.553: pcapp CallID 52 event CC_EV_CALL_DIGIT_BEGIN ignored
Mar 28 00:45:21.673: cc_api_call_digit (vdbPtr=0x61B9ADAC,
callID=0x34, digit=#, duration=170) digit=#
Mar 28 00:45:21.673: pcapp CallID 52 returning PCAPP_MATCHED. string=1234
Mar 28 00:45:21.673: ccCallAppReturn (callID=0x34)
Mar 28 00:45:21.673: ms_delete() invoking ms_stop_play() for just in case...
Mar 28 00:45:21.673: ms_stop_play() call 52 mgdTstop at 6d07h
Mar 28 00:45:21.673: ms_delete(): mc_delete_dynamicS() mc_delete_read()
Mar 28 00:45:21.673: cid(52) ta_get_event returning collect success
Mar 28 00:45:21.677: :[callID]
Mar 28 00:45:21.677: :/puts/
Mar 28 00:45:21.677: cid( 52) running state get_pin
Mar 28 00:45:21.677: ta_PromptCmd. CallID=52
Mar 28 00:45:21.677: ccCallApp (callID=0x34)
Mar 28 00:45:21.681: prompt and collect app got callID 52
Mar 28 00:45:21.681: Playing prompt enter_pin.au
Mar 28 00:45:21.681: Prompt interrupt enabled
Mar 28 00:45:21.681: No return on play complete
Mar 28 00:45:21.681: Not matching against dial plan
Mar 28 00:45:21.681: Abort key is * Termination key is #
Mar 28 00:45:21.681: Matching against 1 patterns.
Mar 28 00:45:21.681: Pattern .+
Mar 28 00:45:21.681: ccCallSetContext (callID=0x34, context=0x61A986B0)
Mar 28 00:45:21.681: ms_create() Iniz ply_timer
Mar 28 00:45:21.681: ccAssociateStream (callID=0x34 coder=5 vad=0
recordFunc=0x0 evQ=0x61BE4420)
Mar 28 00:45:21.681: cc_api_call_associated (vdbPtr=0x61B9ADAC,
callID=0x34, disp=0)
Mar 28 00:45:21.681: ms_associateDone(): xmitFunc = playFunc 0x60B8B358
Mar 28 00:45:21.681: ms_associateDone(): CallID 52 First Buf
Play at 6d07h of enter_pin.au
Mar 28 00:45:21.681: ms_associateDone() 6d07h, Tstart(ply:
iSndDly 1000, pSnce 0)
Mar 28 00:45:22.681: $ $ms_process() >>ms_start_play()
Mar 28 00:45:22.681: ms_start_play() 6d07h mgdTstop(ply)
Mar 28 00:45:23.433: cc_api_call_digit_begin (vdbPtr=0x61B9ADAC, callID=0x34,
digit=5, flags=0x1, timestamp=0xDB1154A6, expiration=0x0)
Mar 28 00:45:23.433: pcapp CallID 52 event CC_EV_CALL_DIGIT_BEGIN ignored
Mar 28 00:45:23.533: cc_api_call_digit (vdbPtr=0x61B9ADAC,
callID=0x34, digit=5, duration=150) digit=5
Mar 28 00:45:23.533: ms_stop_play() call 52 mgdTstop at 6d07h
Mar 28 00:45:23.533: ms_stop_play(): Play Stopped at 6d07h
Mar 28 00:45:23.533: ccDisassociateStream (callID=0x34)
Mar 28 00:45:23.693: cc_api_call_digit_begin (vdbPtr=0x61B9ADAC,
callID=0x34, digit=6,
flags=0x1, timestamp=0xDB1154A6, expiration=0x0)
Mar 28 00:45:23.693: pcapp CallID 52 event CC_EV_CALL_DIGIT_BEGIN ignored
Mar 28 00:45:23.793: cc_api_call_digit (vdbPtr=0x61B9ADAC,
callID=0x34, digit=6, duration=150) digit=6
Mar 28 00:45:24.041: cc_api_call_digit_begin (vdbPtr=0x61B9ADAC,
callID=0x34, digit=7, flags=0x1,
timestamp=0xDB1154A6, expiration=0x0)
Mar 28 00:45:24.045: pcapp CallID 52 event CC_EV_CALL_DIGIT_BEGIN ignored
Mar 28 00:45:24.121: cc_api_call_digit (vdbPtr=0x61B9ADAC,
callID=0x34, digit=7, duration=130) digit=7
Mar 28 00:45:24.321: cc_api_call_digit_begin (vdbPtr=0x61B9ADAC,
callID=0x34, digit=8,
flags=0x1, timestamp=0xDB1154A6, expiration=0x0)
Mar 28 00:45:24.325: pcapp CallID 52 event CC_EV_CALL_DIGIT_BEGIN ignored
Mar 28 00:45:24.421: cc_api_call_digit (vdbPtr=0x61B9ADAC,
callID=0x34, digit=8, duration=150) digit=8
Mar 28 00:45:24.653: cc_api_call_digit_begin (vdbPtr=0x61B9ADAC,
callID=0x34, digit=#,
flags=0x1, timestamp=0xDB1154A6, expiration=0x0)
Mar 28 00:45:24.653: pcapp CallID 52 event CC_EV_CALL_DIGIT_BEGIN ignored
Mar 28 00:45:24.741: cc_api_call_digit (vdbPtr=0x61B9ADAC,
callID=0x34, digit=#, duration=140) digit=#
Mar 28 00:45:24.745: pcapp CallID 52 returning PCAPP_MATCHED. string=5678
Mar 28 00:45:24.745: ccCallAppReturn (callID=0x34)
Mar 28 00:45:24.745: ms_delete() invoking ms_stop_play() for just in case...
Mar 28 00:45:24.745: ms_stop_play() call 52 mgdTstop at 6d07h
Mar 28 00:45:24.745: ms_delete(): mc_delete_dynamicS() mc_delete_read()
Mar 28 00:45:24.745: cid(52) ta_get_event returning collect success
Mar 28 00:45:24.745: :[callID]
Mar 28 00:45:24.745: :/puts/
Mar 28 00:45:24.745: cid( 52) running state authenticate
Mar 28 00:45:24.749: :[authenticate]
Mar 28 00:45:24.749: authenticate
Mar 28 00:45:24.749: account=1234
Mar 28 00:45:24.749: password=5678
Mar 28 00:45:24.749: start_authetication service: ivr tcl authentication
Mar 28 00:45:24.749: AAA: parse name= idb type=-1 tty=-1
Mar 28 00:45:24.749: AAA/MEMORY: create_user (0x61B0354C) user='1234' ruser=''
port='' rem_addr='' authen_type=ASCII service=LOGIN priv=0
Mar 28 00:45:24.749: AAA/AUTHEN/START (3238629809): port=''
list='h323' action=LOGIN service=LOGIN
Mar 28 00:45:24.749: AAA/AUTHEN/START (3238629809): found list h323
Mar 28 00:45:24.749: AAA/AUTHEN/START (3238629809): Method=LOCAL
Mar 28 00:45:24.749: AAA/AUTHEN (3238629809): status = GETPASS
Mar 28 00:45:24.749: AAA/AUTHEN/CONT (3238629809): continue_login (user='1234')
Mar 28 00:45:24.749: AAA/AUTHEN (3238629809): status = GETPASS
Mar 28 00:45:24.749: AAA/AUTHEN/CONT (3238629809): Method=LOCAL
Mar 28 00:45:24.749: AAA/AUTHEN (3238629809): status = PASS
Mar 28 00:45:24.749: AAA/MEMORY: free_user (0x61B0354C) user='1234' ruser=''
port='' rem_addr='' authen_type=ASCII service=LOGIN priv=0
Mar 28 00:45:24.749: cid(52) ta_get_event returning authenticated
Mar 28 00:45:24.753: :[callID]
Mar 28 00:45:24.753: :/puts/
Mar 28 00:45:24.753: cid( 52) running state authen_pass
Mar 28 00:45:24.753: :/dnis/
Mar 28 00:45:24.753: :/did/
Mar 28 00:45:24.757: :[callID]
Mar 28 00:45:24.757: :/puts/
Mar 28 00:45:24.757: cid( 52) running state get_dest
Mar 28 00:45:24.757: ta_PromptCmd. CallID=52
Mar 28 00:45:24.757: ccCallApp (callID=0x34)
Mar 28 00:45:24.757: prompt and collect app got callID 52
Mar 28 00:45:24.757: Playing prompt enter_destination.au
Mar 28 00:45:24.757: Prompt interrupt enabled
Mar 28 00:45:24.757: No return on play complete
Mar 28 00:45:24.757: Matching against dial plan
Mar 28 00:45:24.757: Abort key is * Termination key is #
Mar 28 00:45:24.757: Matching against 0 patterns.
Mar 28 00:45:24.757: ccCallSetContext (callID=0x34, context=0x61A3AAA4)
Mar 28 00:45:24.761: ms_create() Iniz ply_timer
Mar 28 00:45:24.761: ccAssociateStream (callID=0x34 coder=5 vad=0
recordFunc=0x0 evQ=0x61BE4420)
Mar 28 00:45:24.761: cc_api_call_associated (vdbPtr=0x61B9ADAC,
callID=0x34, disp=0)
Mar 28 00:45:24.761: ms_associateDone(): xmitFunc = playFunc 0x60B8B358
Mar 28 00:45:24.761: ms_associateDone(): CallID 52 First Buf Play
at 6d07h of enter_destination.au
Mar 28 00:45:24.761: ms_associateDone() 6d07h, Tstart(ply: iSndDly 1000, pSnce 0)
Mar 28 00:45:25.761: $ $ms_process() >>ms_start_play()
Mar 28 00:45:25.761: ms_start_play() 6d07h mgdTstop(ply)
Mar 28 00:45:29.393: cc_api_call_digit_begin (vdbPtr=0x61B9ADAC,
callID=0x34, digit=6,
flags=0x1, timestamp=0xDB1154A6, expiration=0x0)
Mar 28 00:45:29.393: pcapp CallID 52 event CC_EV_CALL_DIGIT_BEGIN ignored
Mar 28 00:45:29.573: cc_api_call_digit (vdbPtr=0x61B9ADAC,
callID=0x34, digit=6, duration=230) digit=6
Mar 28 00:45:29.573: ms_stop_play() call 52 mgdTstop at 6d07h
Mar 28 00:45:29.573: ms_stop_play(): Play Stopped at 6d07h
Mar 28 00:45:29.573: ccDisassociateStream (callID=0x34)
Mar 28 00:45:29.801: cc_api_call_digit_begin (vdbPtr=0x61B9ADAC,
callID=0x34, digit=4,
flags=0x1, timestamp=0xDB1154A6, expiration=0x0)
Mar 28 00:45:29.805: pcapp CallID 52 event CC_EV_CALL_DIGIT_BEGIN ignored
Mar 28 00:45:29.921: cc_api_call_digit (vdbPtr=0x61B9ADAC, callID=0x34,
digit=4, duration=170) digit=4
Mar 28 00:45:30.181: cc_api_call_digit_begin (vdbPtr=0x61B9ADAC,
callID=0x34, digit=0,
flags=0x1, timestamp=0xDB1154A6, expiration=0x0)
Mar 28 00:45:30.185: pcapp CallID 52 event CC_EV_CALL_DIGIT_BEGIN ignored
Mar 28 00:45:30.281: cc_api_call_digit (vdbPtr=0x61B9ADAC, callID=0x34,
digit=0, duration=150) digit=0
Mar 28 00:45:30.533: cc_api_call_digit_begin (vdbPtr=0x61B9ADAC,
callID=0x34, digit=0,
flags=0x1, timestamp=0xDB1154A6, expiration=0x0)
Mar 28 00:45:30.533: pcapp CallID 52 event CC_EV_CALL_DIGIT_BEGIN ignored
Mar 28 00:45:30.673: cc_api_call_digit (vdbPtr=0x61B9ADAC, callID=0x34,
digit=0, duration=190) digit=0
Mar 28 00:45:30.673: pcapp CallID 52 returning PCAPP_MATCHED. string=6400
Mar 28 00:45:30.673: ccCallAppReturn (callID=0x34)
Mar 28 00:45:30.673: ms_delete() invoking ms_stop_play() for just in case...
Mar 28 00:45:30.673: ms_stop_play() call 52 mgdTstop at 6d07h
Mar 28 00:45:30.673: ms_delete(): mc_delete_dynamicS() mc_delete_read()
Mar 28 00:45:30.673: cid(52) ta_get_event returning collect success
Mar 28 00:45:30.677: :[callID]
Mar 28 00:45:30.677: :/puts/
Mar 28 00:45:30.677: cid( 52) running state place_call
Mar 28 00:45:30.677: :[placeCall]
Mar 28 00:45:30.677: Placing call for callID 52 to destination=6400
Mar 28 00:45:30.677: ccCallApp (callID=0x34)
Mar 28 00:45:30.681: placecall CallID 52 got event CC_EV_CALL_HANDOFF
Mar 28 00:45:30.681: ccCallSetContext (callID=0x34, context=0x61EBED14)
Mar 28 00:45:30.681: Matched peers(1)
Mar 28 00:45:30.681: placecall pc_setupPeer cid(52), destPat(4085556400), matched(10),
prefix(), peer(61C088AC)
Mar 28 00:45:30.681: ccCallSetupRequest (Inbound call = 0x34, outbound peer =2, dest=,
params=0x61A650F8 mode=0, *callID=0x61BC6EF0)
Mar 28 00:45:30.681: callingNumber=9195552010, calledNumber=4085556400, redirectNumber=
Mar 28 00:45:30.681: accountNumber=1234, finalDestFlag=0,
guid=1acb.27d8.98f4.006b.0000.0000.2071.a5e8
Mar 28 00:45:30.681: peer_tag=2
Mar 28 00:45:30.681: ccIFCallSetupRequest: (vdbPtr=0x6174EC64, dest=,
callParams={called=4085556400,
calling=9195552010, fdest=0, voice_peer_tag=2}, mode=0x0)
Mar 28 00:45:30.681: ccCallSetContext (callID=0x35, context=0x61C72B0C)
Mar 28 00:45:30.681: placecall cid(52) state change PC_CS_INIT to PC_CS_CALL_SETTING
Mar 28 00:45:30.681: RASlib::ras_sendto: msg length 115 from 172.16.120.2:49831
to 172.16.120.1:1719
Mar 28 00:45:30.685: RASLib::RASSendARQ: ARQ (seq# 12165) sent to 172.16.120.1
Mar 28 00:45:30.685: start_h323_accounting:
Mar 28 00:45:30.685: start_h323_ccapi_accounting: Error: Null userp
Mar 28 00:45:30.689: RASLib::RASRecvData: successfully rcvd message
of length 7 from 172.16.120.1:1719
Mar 28 00:45:30.689: RASLib::RASRecvData: RIP (seq# 12165) rcvd
from [172.16.120.1:1719] on sock[6179E6A4]
Mar 28 00:45:30.705: RASLib::RASRecvData: successfully rcvd message
of length 24 from 172.16.120.1:1719
Mar 28 00:45:30.705: RASLib::RASRecvData: ACF (seq# 12165) rcvd from
[172.16.120.1:1719] on sock [0x6179E6A4]
Mar 28 00:45:31.713: cc_api_call_alert(vdbPtr=0x6174EC64, callID=0x35,
prog_ind=0x8, sig_ind=0x1)
Mar 28 00:45:31.713: placecall CallID 53 got event CC_EV_CALL_ALERT
Mar 28 00:45:31.713: ccConferenceCreate (confID=0x61BC6F40, callID1=0x34,
callID2=0x35, tag=0x0)
Mar 28 00:45:31.713: cc_api_bridge_done (confID=0x14, srcIF=0x6174EC64, srcCallID=0x35,
dstCallID=0x34, disposition=0, tag=0x0)
Mar 28 00:45:31.713: placecall cid(52) state change PC_CS_CALL_SETTING to
PC_CS_CONFERENCING_ALERT
Mar 28 00:45:31.713: cc_api_bridge_done (confID=0x14, srcIF=0x61B9ADAC, srcCallID=0x34,
dstCallID=0x35, disposition=0, tag=0x0)
Mar 28 00:45:31.713: cc_api_caps_ind (dstVdbPtr=0x6174EC64, dstCallId=0x35,
srcCallId=0x34, caps={codec=0xEBF7, fax_rate=0xFF,
vad=0x3, modem=0x3 codec_bytes=48, signal_type=2})
Mar 28 00:45:31.717: placecall CallID 52 got event CC_EV_CONF_CREATE_DONE
Mar 28 00:45:31.717: placecall cid(52) state change PC_CS_CONFERENCING_ALERT
to PC_CS_CONFERENCED_ALERT
Mar 28 00:45:32.321: cc_api_caps_ind (dstVdbPtr=0x61B9ADAC, dstCallId=0x34,
srcCallId=0x35, caps={codec=0x4, fax_rate=0x2, vad=0x2, modem=0x1
codec_bytes=20, signal_type=0})
Mar 28 00:45:32.321: cc_api_caps_ack (dstVdbPtr=0x61B9ADAC, dstCallId=0x34,
srcCallId=0x35,caps={codec=0x4, fax_rate=0x2, vad=0x2, modem=0x1
codec_bytes=20, signal_type=0})
Mar 28 00:45:32.325: cc_api_caps_ack (dstVdbPtr=0x6174EC64, dstCallId=0x35,
srcCallId=0x34, caps={codec=0x4, fax_rate=0x2, vad=0x2, modem=0x1
codec_bytes=20, signal_type=0})
Mar 28 00:45:35.745: RASlib::ras_sendto: msg length 76 from 172.16.120.2:49831
to 172.16.120.1:1719
Mar 28 00:45:35.745: RASLib::RASSendRRQ: RRQ (seq# 12166) sent to 172.16.120.1
Mar 28 00:45:35.749: RASLib::RASRecvData: successfully rcvd message of
length 52 from 172.16.120.1:1719
Mar 28 00:45:35.749: RASLib::RASRecvData: RCF (seq# 12166) rcvd from
[172.16.120.1:1719] on sock [0x6179E6A4]
Mar 28 00:45:40.673: cc_api_call_digit (vdbPtr=0x61B9ADAC, callID=0x34,
digit=T, duration=0)
Mar 28 00:45:40.673: placecall CallID 52 got event CC_EV_CALL_DIGIT
Mar 28 00:45:43.845: cc_api_call_connected(vdbPtr=0x6174EC64, callID=0x35)
Mar 28 00:45:43.845: placecall CallID 53 got event CC_EV_CALL_CONNECTED
Mar 28 00:45:43.845: placecall CallID 52 returning PLACECALL_ACTIVE.
Mar 28 00:45:43.845: ccCallAppReturn (callID=0x34)
Mar 28 00:45:43.845: pCall(0x61B00C24), settlement_credit_time=0
Mar 28 00:45:43.845: ccCallSetContext (callID=0x35, context=0x61B00C24)
Mar 28 00:45:43.845: cid(52) ta_get_event returning active
Mar 28 00:45:43.845: :[callID]
Mar 28 00:45:43.845: :/puts/
Mar 28 00:45:43.845: cid( 52) running state active
Mar 28 00:45:43.849: :/creditTimeLeft/
Mar 28 00:45:43.849: :[waitEvent]
Mar 28 00:45:43.849: Waiting Event for callID 52
Mar 28 00:45:51.269: cc_api_call_disconnected(vdbPtr=0x6174EC64, callID=0x35, cause=0x10)
Mar 28 00:45:51.273: ccConferenceDestroy (confID=0x14, tag=0x0)
Mar 28 00:45:51.273: cc_api_bridge_drop_done (confID=0x14, srcIF=0x6174EC64,
srcCallID=0x35, dstCallID=0x34, disposition=0 tag=0x0)
Mar 28 00:45:51.273: cc_api_bridge_drop_done (confID=0x14, srcIF=0x61B9ADAC,
srcCallID=0x34,
dstCallID=0x35, disposition=0 tag=0x0)
Mar 28 00:45:51.273: ccCallDisconnect (callID=0x35, cause=0x10 tag=0x0)
Mar 28 00:45:51.273: RASlib::ras_sendto: msg length 76 from 172.16.120.2:49831
to 172.16.120.1:1719
Mar 28 00:45:51.273: RASLib::RASSendDRQ: DRQ (seq# 12167) sent to 172.16.120.1
Mar 28 00:45:51.277: RASLib::RASRecvData: successfully rcvd message of length
3 from 172.16.120.1:1719
Mar 28 00:45:51.277: RASLib::RASRecvData: DCF (seq# 12167) rcvd from
[172.16.120.1:1719] on sock [0x6179E6A4]
Mar 28 00:45:51.277: stop_h323_ccapi_accounting: Error: Null userp
Mar 28 00:45:51.281: cc_api_call_disconnect_done(vdbPtr=0x6174EC64,
callID=0x35, disp=0, tag=0x0)
Mar 28 00:45:51.281: cid(53) outgoing disconnected
Mar 28 00:45:51.281: cid(52) ta_get_event returning outgoing disconnected
Mar 28 00:45:51.281: ta_WaitEventCmd(): ta_get_event(event [outgoing disconnected])
Mar 28 00:45:51.281: TCL script eval for callID 52 completed. code=OK
Mar 28 00:45:51.281: ccCallDisconnect (callID=0x34, cause=0x10 tag=0x0)
Mar 28 00:45:51.297: stop_h323_ccapi_accounting: Error: Null userp
Mar 28 00:45:51.297: cc_api_call_disconnect_done(vdbPtr=0x61B9ADAC,
callID=0x34, disp=0, tag=0x0)
Mar 28 00:45:51.305: %ISDN-6-DISCONNECT: Interface Serial0:18 disconnected
from 9195552010 , call lasted 32 seconds
Mar 28 00:45:51.305: ISDN Se0:23: TX -> DISCONNECT pd = 8 callref = 0x8002
Mar 28 00:45:51.305: Cause i = 0x8090 - Normal call clearing
Mar 28 00:45:51.353: ISDN Se0:23: RX <- RELEASE pd = 8 callref = 0x02
Mar 28 00:45:51.353: ISDN Se0:23: TX -> RELEASE_COMP pd = 8 callref = 0x8002
Mar 28 00:45:51.365: %LINK-3-UPDOWN: Interface Serial0:18, changed state to down
Mar 28 00:46:20.748: RASlib::ras_sendto: msg length 76 from 172.16.120.2:49831
to 172.16.120.1:1719
Mar 28 00:46:20.748: RASLib::RASSendRRQ: RRQ (seq# 12168) sent to 172.16.120.1
Mar 28 00:46:20.752: RASLib::RASRecvData: successfully rcvd message of
length 52 from 172.16.120.1:1719
Mar 28 00:46:20.752: RASLib::RASRecvData: RCF (seq# 12168) rcvd from
[172.16.120.1:1719] on sock [0x6179E6A4]
Raleigh5300A#
Raleigh5300A#
Raleigh5300A#show call active voice GENERIC: SetupTime=54456184 ms Index=1 PeerAddress=9195552010 PeerSubAddress= PeerId=1 PeerIfIndex=56 LogicalIfIndex=26 ConnectTime=54456185 CallDuration=00:00:44 CallState=4 CallOrigin=2 ChargedUnits=0 InfoType=2 TransmitPackets=1475 TransmitBytes=75244 ReceivePackets=318 ReceiveBytes=10176 TELE: ConnectionId=[0x1ACB27D8 0x98F4006F 0x0 0x20755AB8] TxDuration=29800 ms VoiceTxDuration=6360 ms FaxTxDuration=0 ms CoderTypeRate=g729r8 NoiseLevel=-55 ACOMLevel=0 OutSignalLevel=-42 InSignalLevel=-56 InfoActivity=2 ERLLevel=15 SessionTarget= ImgPages=0 GENERIC: SetupTime=54457502 ms Index=1 PeerAddress=4085556400 PeerSubAddress= PeerId=2 PeerIfIndex=57 LogicalIfIndex=0 ConnectTime=54458807 CallDuration=00:00:18 CallState=4 CallOrigin=1 ChargedUnits=0 InfoType=2 TransmitPackets=318 TransmitBytes=6360 ReceivePackets=1121 ReceiveBytes=22420 VOIP: ConnectionId[0x1ACB27D8 0x98F4006F 0x0 0x20755AB8] RemoteIPAddress=172.16.110.2 RemoteUDPPort=17942 RoundTripDelay=2 ms SelectedQoS=best-effort tx_DtmfRelay=inband-voice SessionProtocol=cisco SessionTarget=ras OnTimeRvPlayout=15900 GapFillWithSilence=0 ms GapFillWithPrediction=0 ms GapFillWithInterpolation=0 ms GapFillWithRedundancy=0 ms HiWaterPlayoutDelay=70 ms LoWaterPlayoutDelay=50 ms ReceiveDelay=50 ms LostPackets=0 EarlyPackets=0 LatePackets=0 VAD = enabled CoderTypeRate=g729r8 CodecBytes=20 SignalingType=cas Raleigh5300A#
Raleigh5300A#show call active voice brief <ID>: <start>hs.<index> +<connect> pid:<peer_id> <dir> <addr> <state> dur hh:mm:ss tx:<packets>/<bytes> rx:<packets>/<bytes> <state> IP <ip>:<udp> rtt:<time>ms pl:<play>/<gap>ms lost:<lost>/<early>/<late> delay:<last>/<min>/<max>ms <codec> FR <protocol><y/n><y/n><y/n><on/off> [int dlci cid] vad: dtmf: seq: sig: <codec> (payload size) Tele <int>: tx:<tot>/<v>/<fax>ms <codec> noise:<l> acom:<l> i/o:<l>/<l> dBm 6F : 54456184hs.1 +1 pid:1 Answer 9195552010 active dur 00:00:40 tx:1279/73076 rx:172/5504 Tele 0:D:54: tx:25890/3440/0ms g729r8 noise:-55 acom:0 i/0:-55/-41 dBm 6F : 54457502hs.1 +1305 pid:2 Originate 4085556400 active dur 00:00:14 tx:172/3440 rx:925/18500 IP 172.16.110.2:17942 rtt:2ms pl:15900/0ms lost:0/0/0 delay:50/50/70ms g729r8
SanJose5300A Output
SanJose5300A#show gateway Gateway SJ5300A@cisco.com is registered to Gatekeeper SJgk1 Alias list (CLI configured) H323-ID SJ5300A@cisco.com Alias list (last RCF) H323-ID SJ5300A@cisco.com H323 resource thresholding is Disabled
SanJose5300A#show log
Syslog logging: enabled (0 messages dropped, 0 flushes, 0 overruns)
Console logging: level debugging, 1787 messages logged
Monitor logging: level debugging, 0 messages logged
Buffer logging: level debugging, 1787 messages logged
Trap logging: level informational, 97 message lines logged
Log Buffer (50000 bytes):
Mar 28 00:45:25.585: RASlib::ras_sendto: msg length 74 from
172.16.110.2:52521 to 172.16.110.1:1719
Mar 28 00:45:25.585: RASLib::RASSendRRQ: RRQ (seq# 12137) sent to 172.16.110.1
Mar 28 00:45:25.589: RASLib::RASRecvData: successfully rcvd message of
length 52 from 172.16.110.1:1719
Mar 28 00:45:25.589: RASLib::RASRecvData: RCF (seq# 12137) rcvd from
[172.16.110.1:1719] on sock [0x61752218]
Mar 28 00:45:30.705: RASlib::ras_sendto: msg length 122 from
172.16.110.2:52521 to 172.16.110.1:1719
Mar 28 00:45:30.705: RASLib::RASSendARQ: ARQ (seq# 12138) sent to 172.16.110.1
Mar 28 00:45:30.709: RASLib::RASRecvData: successfully rcvd message
of length 24 from 172.16.110.1:1719
Mar 28 00:45:30.713: RASLib::RASRecvData: ACF (seq# 12138) rcvd from
[172.16.110.1:1719] on sock [0x61752218]
Mar 28 00:45:30.713: cc_api_call_setup_ind (vdbPtr=0x616F8D2C,
callInfo={called=408#4085556400,
calling=9195552010, fdest=1 peer_tag=2}, callID=0x6199B54C)
Mar 28 00:45:30.713: cc_process_call_setup_ind (event=0x619B2D6C) handed
call to app "SESSION"
Mar 28 00:45:30.713: sess_appl: ev(23=CC_EV_CALL_SETUP_IND), cid(39), disp(0)
Mar 28 00:45:30.713: ccCallSetContext (callID=0x27, context=0x61A60F64)
Mar 28 00:45:30.713: ssaCallSetupInd finalDest cllng(9195552010),
clled(408#4085556400)
Mar 28 00:45:30.713: ssaSetupPeer cid(39) peer list: tag(1) called
number (408#4085556400)
Mar 28 00:45:30.713: ssaSetupPeer cid(39), destPat(408#4085556400),
matched(11), prefix(6), peer(61A03B88)
Mar 28 00:45:30.713: ccCallProceeding (callID=0x27, prog_ind=0x0)
Mar 28 00:45:30.713: ccCallSetupRequest (Inbound call = 0x27, outbound peer =1, dest=,
params=0x61A60F78 mode=0, *callID=0x619BB9F0)
Mar 28 00:45:30.713: callingNumber=9195552010, calledNumber=408#4085556400,
redirectNumber=
Mar 28 00:45:30.713: accountNumber=, finalDestFlag=1,
guid=1acb.27d8.98f4.006b.0000.0000.2071.a5e8
Mar 28 00:45:30.713: peer_tag=1
Mar 28 00:45:30.713: ccIFCallSetupRequest: (vdbPtr=0x619AC884, dest=,
callParams={called=408#4085556400,
calling=9195552010, fdest=1, voice_peer_tag=1}, mode=0x0)
Mar 28 00:45:30.717: ccCallSetContext (callID=0x28, context=0x6194F3AC)
Mar 28 00:45:30.717: cc_api_call_proceeding(vdbPtr=0x619AC884, callID=0x28,
prog_ind=0x0)
Mar 28 00:45:30.717: sess_appl: ev(20=CC_EV_CALL_PROCEEDING), cid(40), disp(0)
Mar 28 00:45:30.717: ssaTraceSct: cid(40)st(1)oldst(0)cfid(-1)csize(0)
in(0)fDest(0)-cid2(39)st2(1)oldst2(0)
Mar 28 00:45:30.717: ssaIgnore cid(40), st(1),oldst(1), ev(20)
Mar 28 00:45:31.701: cc_api_call_alert(vdbPtr=0x619AC884, callID=0x28,
prog_ind=0x8, sig_ind=0x1)
Mar 28 00:45:31.701: sess_appl: ev(7=CC_EV_CALL_ALERT), cid(40), disp(0)
Mar 28 00:45:31.701: ssaTraceSct: cid(40)st(1)oldst(1)cfid(-1)csize(0)
in(0)fDest(0)-cid2(39)st2(1)oldst2(0)
Mar 28 00:45:31.701: ccCallAlert (callID=0x27, prog_ind=0x8, sig_ind=0x1)
Mar 28 00:45:31.701: ccConferenceCreate (confID=0x619BBA38, callID1=0x27,
callID2=0x28, tag=0x0)
Mar 28 00:45:31.701: cc_api_bridge_done (confID=0x14, srcIF=0x616F8D2C, srcCallID=0x27,
dstCallID=0x28, disposition=0, tag=0x0)
Mar 28 00:45:31.705: cc_api_bridge_done (confID=0x14, srcIF=0x619AC884, srcCallID=0x28,
dstCallID=0x27, disposition=0, tag=0x0)
Mar 28 00:45:31.705: cc_api_caps_ind (dstVdbPtr=0x616F8D2C, dstCallId=0x27,
srcCallId=0x28,caps={codec=0xEBF7, fax_rate=0xFF,
vad=0x3, modem=0x3 codec_bytes=1637472312, signal_type=2})
Mar 28 00:45:31.705: sess_appl: ev(28=CC_EV_CONF_CREATE_DONE), cid(39), disp(0)
Mar 28 00:45:31.705: ssaTraceSct: cid(39)st(3)oldst(0)cfid(20)csize(0)
in(1)fDest(1)-cid2(40)st2(3)oldst2(1)
Mar 28 00:45:32.517: cc_api_caps_ind (dstVdbPtr=0x619AC884, dstCallId=0x28,
srcCallId=0x27,caps={codec=0x4, fax_rate=0x2, vad=0x2, modem=0x1
codec_bytes=20, signal_type=0})
Mar 28 00:45:32.517: cc_api_caps_ack (dstVdbPtr=0x619AC884, dstCallId=0x28,
srcCallId=0x27, caps={codec=0x4, fax_rate=0x2, vad=0x2, modem=0x1
codec_bytes=20, signal_type=0})
Mar 28 00:45:32.521: cc_api_caps_ack (dstVdbPtr=0x616F8D2C, dstCallId=0x27,
srcCallId=0x28,caps={codec=0x4, fax_rate=0x2, vad=0x2, modem=0x1
codec_bytes=20, signal_type=0})
Mar 28 00:45:43.834: cc_api_call_connected(vdbPtr=0x619AC884, callID=0x28)
Mar 28 00:45:43.834: sess_appl: ev(8=CC_EV_CALL_CONNECTED), cid(40), disp(0)
Mar 28 00:45:43.834: ssaTraceSct: cid(40)st(4)oldst(1)cfid(20)csize(0)
in(0)fDest(0)-cid2(39)st2(4)oldst2(3)
Mar 28 00:45:43.834: ccCallConnect (callID=0x27)
Mar 28 00:45:43.834: ssaFlushPeerTagQueue cid(39) peer list: (empty)
Mar 28 00:45:51.258: cc_api_call_disconnected(vdbPtr=0x619AC884,
callID=0x28, cause=0x10)
Mar 28 00:45:51.258: sess_appl: ev(12=CC_EV_CALL_DISCONNECTED), cid(40), disp(0)
Mar 28 00:45:51.258: ssaTraceSct: cid(40)st(5)oldst(4)cfid(20)csize(0)
in(0)fDest(0)-cid2(39)st2(5)oldst2(3)
Mar 28 00:45:51.258: ssa: Disconnected cid(40) state(5) cause(0x10)
Mar 28 00:45:51.258: ccConferenceDestroy (confID=0x14, tag=0x0)
Mar 28 00:45:51.258: cc_api_bridge_drop_done (confID=0x14, srcIF=0x616F8D2C,
srcCallID=0x27, dstCallID=0x28, disposition=0 tag=0x0)
Mar 28 00:45:51.258: cc_api_bridge_drop_done (confID=0x14, srcIF=0x619AC884,
srcCallID=0x28, dstCallID=0x27, disposition=0 tag=0x0)
Mar 28 00:45:51.258: sess_appl: ev(29=CC_EV_CONF_DESTROY_DONE), cid(39), disp(0)
Mar 28 00:45:51.258: ssaTraceSct: cid(39)st(6)oldst(3)cfid(20)csize(0)
in(1)fDest(1)-cid2(40)st2(6)oldst2(5)
Mar 28 00:45:51.258: ccCallDisconnect (callID=0x27, cause=0x10 tag=0x0)
Mar 28 00:45:51.258: ccCallDisconnect (callID=0x28, cause=0x10 tag=0x0)
Mar 28 00:45:51.262: RASlib::ras_sendto: msg length 76 from 172.16.110.2:52521
to 172.16.110.1:1719
Mar 28 00:45:51.262: RASLib::RASSendDRQ: DRQ (seq# 12139) sent to 172.16.110.1
Mar 28 00:45:51.266: RASLib::RASRecvData: successfully rcvd message of
length 3 from 172.16.110.1:1719
Mar 28 00:45:51.266: RASLib::RASRecvData: DCF (seq# 12139) rcvd from
[172.16.110.1:1719] on sock [0x61752218]
Mar 28 00:45:51.266: cc_api_call_disconnect_done(vdbPtr=0x0,
callID=0x27, disp=0, tag=0x0)
Mar 28 00:45:51.270: sess_appl: ev(13=CC_EV_CALL_DISCONNECT_DONE), cid(39), disp(0)
Mar 28 00:45:51.270: ssaTraceSct: cid(39)st(7)oldst(6)cfid(-1)csize(0)
in(1)fDest(1)-cid2(40)st2(7)oldst2(5)
Mar 28 00:45:51.278: cc_api_call_disconnect_done(vdbPtr=0x619AC884,
callID=0x28, disp=0, tag=0x61726DDC)
Mar 28 00:45:51.278: sess_appl: ev(13=CC_EV_CALL_DISCONNECT_DONE), cid(40), disp(0)
Mar 28 00:45:51.278: ssaTraceSct: cid(40)st(7)oldst(5)cfid(-1)csize(1)in(0)fDest(0)
Mar 28 00:46:10.590: RASlib::ras_sendto: msg length 74 from 172.16.110.2:52521
to 172.16.110.1:1719
Mar 28 00:46:10.590: RASLib::RASSendRRQ: RRQ (seq# 12140) sent to 172.16.110.1
Mar 28 00:46:10.594: RASLib::RASRecvData: successfully rcvd message of
length 52 from 172.16.110.1:1719
Mar 28 00:46:10.594: RASLib::RASRecvData: RCF (seq# 12140) rcvd from
[172.16.110.1:1719] on sock [0x61752218]
Mar 28 00:46:55.595: RASlib::ras_sendto: msg length 74 from
172.16.110.2:52521 to 172.16.110.1:1719
Mar 28 00:46:55.595: RASLib::RASSendRRQ: RRQ (seq# 12141) sent to 172.16.110.1
Mar 28 00:46:55.599: RASLib::RASRecvData: successfully rcvd
message of length 52 from 172.16.110.1:1719
Mar 28 00:46:55.599: RASLib::RASRecvData: RCF (seq# 12141) rcvd
from [172.16.110.1:1719] on sock [0x61752218]
Mar 28 00:47:40.600: RASlib::ras_sendto: msg length 74 from
172.16.110.2:52521 to 172.16.110.1:1719
Mar 28 00:47:40.600: RASLib::RASSendRRQ: RRQ (seq# 12142) sent to 172.16.110.1
Mar 28 00:47:40.604: RASLib::RASRecvData: successfully rcvd
message of length 52 from 172.16.110.1:1719
Mar 28 00:47:40.604: RASLib::RASRecvData: RCF (seq# 12142) rcvd
from [172.16.110.1:1719] on sock [0x61752218]
Mar 28 00:48:25.604: RASlib::ras_sendto: msg length 74 from 172.16.110.2:52521
to 172.16.110.1:1719
Mar 28 00:48:25.604: RASLib::RASSendRRQ: RRQ (seq# 12143) sent to 172.16.110.1
Mar 28 00:48:25.608: RASLib::RASRecvData: successfully rcvd message
of length 52 from 172.16.110.1:1719
Mar 28 00:48:25.608: RASLib::RASRecvData: RCF (seq# 12143) rcvd from
[172.16.110.1:1719] on sock [0x61752218]
SanJose5300A#
SanJose5300A#
SanJose5300A# SanJose5300A#show call active voice brief <ID>: <start>hs.<index> +<connect> pid:<peer_id> <dir> <addr> <state> dur hh:mm:ss tx:<packets>/<bytes> rx:<packets>/<bytes> <state> IP <ip>:<udp> rtt:<time>ms pl:<play>/<gap>ms lost:<lost>/<early>/<late> delay:<last>/<min>/<max>ms <codec> FR <protocol><y/n><y/n><y/n><on/off> [int dlci cid] vad: dtmf: seq: sig: <codec> (payload size) Tele <int>: tx:<tot>/<v>/<fax>ms <codec> noise:<l> acom:<l> i/o:<l>/<l> dBm 6F : 54422877hs.1 +1301 pid:2 Answer 9195552010 active dur 00:00:38 tx:2122/42440 rx:836/16720 IP 172.16.120.2:16938 rtt:2ms pl:16720/0ms lost:0/0/0 delay:30/30/70ms g729r8 6F : 54422895hs.1 +1283 pid:1 Originate 408#4085556400 active dur 00:00:38 tx:836/-8996 rx:2143/68576 Tele 0:1 (42): tx:50050/42860/0ms g729r8 noise:-66 acom:0 i/0:-40/-71 dBm
SanJose5300A#show call actvice voice GENERIC: SetupTime=54422877 ms Index=1 PeerAddress=9195552010 PeerSubAddress= PeerId=2 PeerIfIndex=17 LogicalIfIndex=0 ConnectTime=54424178 CallDuration=00:00:44 CallState=4 CallOrigin=2 ChargedUnits=0 InfoType=2 TransmitPackets=2414 TransmitBytes=48280 ReceivePackets=836 ReceiveBytes=16720 VOIP: ConnectionId[0x1ACB27D8 0x98F4006F 0x0 0x20755AB8] RemoteIPAddress=172.16.120.2 RemoteUDPPort=16938 RoundTripDelay=2 ms SelectedQoS=best-effort tx_DtmfRelay=inband-voice SessionProtocol=cisco SessionTarget= OnTimeRvPlayout=16720 GapFillWithSilence=0 ms GapFillWithPrediction=0 ms GapFillWithInterpolation=0 ms GapFillWithRedundancy=0 ms HiWaterPlayoutDelay=70 ms LoWaterPlayoutDelay=30 ms ReceiveDelay=30 ms LostPackets=0 EarlyPackets=0 LatePackets=0 VAD = enabled CoderTypeRate=g729r8 CodecBytes=20 SignalingType=cas GENERIC: SetupTime=54422895 ms Index=1 PeerAddress=408#4085556400 PeerSubAddress= PeerId=1 PeerIfIndex=16 LogicalIfIndex=13 ConnectTime=54424178 CallDuration=00:00:44 CallState=4 CallOrigin=1 ChargedUnits=0 InfoType=2 TransmitPackets=836 TransmitBytes=-12488 ReceivePackets=2434 ReceiveBytes=77888 TELE: ConnectionId=[0x1ACB27D8 0x98F4006F 0x0 0x20755AB8] TxDuration=55880 ms VoiceTxDuration=48690 ms FaxTxDuration=0 ms CoderTypeRate=g729r8 NoiseLevel=-66 ACOMLevel=0 OutSignalLevel=-70 InSignalLevel=-42 InfoActivity=2 ERLLevel=15 SessionTarget= ImgPages=0 SanJose5300A#
Raleigh3600A Output
Raleigh3640A#show debug
H.323 RAS:
H.323 RAS Messages debugging is on
Raleigh3640A#und all
Raleigh3640A#show gatekeeper endpoint
GATEKEEPER ENDPOINT REGISTRATION
================================
CallSignalAddr Port RASSignalAddr Port Zone Name Type F
--------------- ----- --------------- ----- --------- ---- --
172.16.120.2 1720 172.16.120.2 49831 RALgk1 VOIP-GW
H323-ID: RAL5300A@cisco.com
Total number of active registrations = 1
Raleigh3640A#show gatekeeper gw-type-prefix
GATEWAY TYPE PREFIX TABLE
=========================
Prefix: 408#*
Prefix: 919#*
Zone RALgk1 master gateway list:
172.16.120.2:1720 RAL5300A
Raleigh3640A#show log
Syslog logging: enabled (0 messages dropped, 0 flushes, 0 overruns)
Console logging: level debugging, 277 messages logged
Monitor logging: level debugging, 0 messages logged
Buffer logging: level debugging, 277 messages logged
Trap logging: level informational, 107 message lines logged
Log Buffer (50000 bytes):
Mar 28 00:44:50.742: RASLib::RASRecvData: successfully rcvd
message of length 76 from 172.16.120.2:49831
Mar 28 00:44:50.742: RASLib::RASRecvData: RRQ (seq# 12164)
rcvd from [172.16.120.2:49831] on sock [0x60F2F9A0]
Mar 28 00:44:50.746: RASlib::ras_sendto: msg length 52
from 172.16.120.1:1719 to 172.16.120.2:49831
Mar 28 00:44:50.746: RASLib::RASSendRCF: RCF (seq# 12164)
sent to 172.16.120.2
Mar 28 00:45:30.682: RASLib::RASRecvData: successfully
rcvd message of length 115 from 172.16.120.2:49831
Mar 28 00:45:30.686: RASLib::RASRecvData: ARQ (seq# 12165)
rcvd from [172.16.120.2:49831] on sock [0x60F2F9A0]
RASLib::parse_arq_nonstd: ARQ Nonstd
decode succeeded, remlen = 0
Mar 28 00:45:30.686: RASlib::ras_sendto: msg length 7 from
172.16.120.1:1719 to 172.16.120.2:49831
Mar 28 00:45:30.686: RASLib::RASSendRIP: RIP (seq# 12165) sent to 172.16.120.2
Mar 28 00:45:30.686: RASLib::RAS_WK_TInit: ipsock [0x60F0ED1C] setup successful
Mar 28 00:45:30.690: RASlib::ras_sendto: msg length 79
from 172.16.120.1:55415 to 172.16.110.1:1719
Mar 28 00:45:30.690: RASLib::RASSendLRQ: LRQ (seq# 28) sent to 172.16.110.1
Mar 28 00:45:30.698: RASLib::RASRecvData: successfully
rcvd message of length 128 from 172.16.110.1:1719
Mar 28 00:45:30.698: RASLib::RASRecvData: LCF (seq# 28)
rcvd from [172.16.110.1:1719] on sock [0x60F0ED1C]
RASLib::parse_lcf_nonstd: LCF Nonstd
decode succeeded, remlen = 0
Mar 28 00:45:30.702: RASlib::ras_sendto: msg length 24 from
172.16.120.1:1719 to 172.16.120.2:49831
Mar 28 00:45:30.702: RASLib::RASSendACF: ACF (seq# 12165) sent to 172.16.120.2
Mar 28 00:45:35.746: RASLib::RASRecvData: successfully rcvd message of
length 76 from 172.16.120.2:49831
Mar 28 00:45:35.746: RASLib::RASRecvData: RRQ (seq# 12166) rcvd
from [172.16.120.2:49831] on sock [0x60F2F9A0]
Mar 28 00:45:35.750: RASlib::ras_sendto: msg length 52 from
172.16.120.1:1719 to 172.16.120.2:49831
Mar 28 00:45:35.750: RASLib::RASSendRCF: RCF (seq# 12166) sent to 172.16.120.2
Mar 28 00:45:51.274: RASLib::RASRecvData: successfully rcvd
message of length 76 from 172.16.120.2:49831
Mar 28 00:45:51.274: RASLib::RASRecvData: DRQ (seq# 12167)
rcvd from [172.16.120.2:49831] on sock [0x60F2F9A0]
Mar 28 00:45:51.274: RASlib::ras_sendto: msg length 3
from 172.16.120.1:1719 to 172.16.120.2:49831
Mar 28 00:45:51.278: RASLib::RASSendDCF: DCF (seq# 12167)
sent to 172.16.120.2
Mar 28 00:46:20.750: RASLib::RASRecvData: successfully
rcvd message of length 76 from 172.16.120.2:49831
Mar 28 00:46:20.750: RASLib::RASRecvData: RRQ (seq# 12168)
rcvd from [172.16.120.2:49831] on sock [0x60F2F9A0]
Mar 28 00:46:20.750: RASlib::ras_sendto: msg length 52 from
172.16.120.1:1719 to 172.16.120.2:49831
Mar 28 00:46:20.754: RASLib::RASSendRCF: RCF (seq# 12168)
sent to 172.16.120.2
Mar 28 00:47:05.750: RASLib::RASRecvData: successfully
rcvd message of length 76 from 172.16.120.2:49831
Mar 28 00:47:05.754: RASLib::RASRecvData: RRQ (seq# 12169)
rcvd from [172.16.120.2:49831] on sock [0x60F2F9A0]
Mar 28 00:47:05.754: RASlib::ras_sendto: msg length 52
from 172.16.120.1:1719 to 172.16.120.2:49831
Mar 28 00:47:05.758: RASLib::RASSendRCF: RCF (seq# 12169)
sent to 172.16.120.2
Mar 28 00:47:50.754: RASLib::RASRecvData: successfully
rcvd message of length 76 from 172.16.120.2:49831
Mar 28 00:47:50.758: RASLib::RASRecvData: RRQ (seq# 12170)
rcvd from [172.16.120.2:49831] on sock [0x60F2F9A0]
Mar 28 00:47:50.758: RASlib::ras_sendto: msg length 52
from 172.16.120.1:1719 to 172.16.120.2:49831
Mar 28 00:47:50.758: RASLib::RASSendRCF: RCF (seq# 12170) sent to 172.16.120.2
Raleigh3640A#
Raleigh3640A#
Raleigh3640A#show gatekeeper call
Total number of active calls = 1.
GATEKEEPER CALL INFO
====================
LocalCallID Age(secs) BW
24-6872 45 64(Kbps)
Endpt(s): Alias E.164Addr CallSignalAddr Port RASSignalAddr Port
src EP: RAL5300A 9195552010 172.16.120.2 1720 172.16.120.2 49831
dst EP: 408#408555640 172.16.110.2 1720 172.16.110.2 1720
Raleigh3640A#
SanJose3640A Output
SanJose3640A#show debug
H.323 RAS:
H.323 RAS Messages debugging is on
SanJose3640A#show gatekeeper endpoint
GATEKEEPER ENDPOINT REGISTRATION
================================
CallSignalAddr Port RASSignalAddr Port Zone Name Type F
--------------- ----- --------------- ----- --------- ---- --
172.16.110.2 1720 172.16.110.2 52521 SJgk1 VOIP-GW
H323-ID: SJ5300A@cisco.com
Total number of active registrations = 1
SanJose3640A#show gatekeeper gw-type-prefix
GATEWAY TYPE PREFIX TABLE
=========================
Prefix: 919#*
Prefix: 408#*
Zone SJgk1 master gateway list:
172.16.110.2:1720 SJ5300A
SanJose3640A#show log
Syslog logging: enabled (0 messages dropped, 0 flushes, 0 overruns)
Console logging: level debugging, 1301 messages logged
Monitor logging: level debugging, 0 messages logged
Buffer logging: level debugging, 1293 messages logged
Trap logging: level informational, 103 message lines logged
Log Buffer (50000 bytes):
Mar 28 00:45:25.592: RASLib::RASRecvData: successfully rcvd
message of length 74 from 172.16.110.2:52521
Mar 28 00:45:25.592: RASLib::RASRecvData: RRQ (seq# 12137) rcvd
from [172.16.110.2:52521] on sock [0x60FE9B04]
Mar 28 00:45:25.596: RASlib::ras_sendto: msg length 52 from
172.16.110.1:1719 to 172.16.110.2:52521
Mar 28 00:45:25.596: RASLib::RASSendRCF: RCF (seq# 12137) sent to 172.16.110.2
Mar 28 00:45:30.692: RASLib::RASRecvData: successfully rcvd message
of length 79 from 172.16.120.1:55415
Mar 28 00:45:30.692: RASLib::RASRecvData: LRQ (seq# 28) rcvd from
[172.16.120.1:55415] on sock [0x60FE9B04]
RASLib::parse_lrq_nonstd: LRQ Nonstd decode succeeded, remlen = 0
Mar 28 00:45:30.696: RASlib::ras_sendto: msg length 128 from
172.16.110.1:1719 to 172.16.120.1:55415
Mar 28 00:45:30.696: RASLib::RASSendLCF: LCF (seq# 28) sent to 172.16.120.1
Mar 28 00:45:30.712: RASLib::RASRecvData: successfully rcvd message
of length 122 from 172.16.110.2:52521
Mar 28 00:45:30.712: RASLib::RASRecvData: ARQ (seq# 12138) rcvd from
[172.16.110.2:52521] on sock [0x60FE9B04]
RASLib::parse_arq_nonstd: ARQ Nonstd decode succeeded, remlen = 0
Mar 28 00:45:30.716: RASlib::ras_sendto: msg length 24 from 172.16.110.1:1719
to 172.16.110.2:52521
Mar 28 00:45:30.716: RASLib::RASSendACF: ACF (seq# 12138) sent to 172.16.110.2
Mar 28 00:45:51.268: RASLib::RASRecvData: successfully rcvd message
of length 76 from 172.16.110.2:52521
Mar 28 00:45:51.268: RASLib::RASRecvData: DRQ (seq# 12139) rcvd
from [172.16.110.2:52521] on sock [0x60FE9B04]
Mar 28 00:45:51.268: RASlib::ras_sendto: msg length 3 from
172.16.110.1:1719 to 172.16.110.2:52521
Mar 28 00:45:51.268: RASLib::RASSendDCF: DCF (seq# 12139) sent to 172.16.110.2
Mar 28 00:46:10.596: RASLib::RASRecvData: successfully rcvd message of
length 74 from 172.16.110.2:52521
Mar 28 00:46:10.596: RASLib::RASRecvData: RRQ (seq# 12140) rcvd
from [172.16.110.2:52521] on sock [0x60FE9B04]
Mar 28 00:46:10.600: RASlib::ras_sendto: msg length 52 from 172.16.110.1:1719
to 172.16.110.2:52521
Mar 28 00:46:10.600: RASLib::RASSendRCF: RCF (seq# 12140) sent to 172.16.110.2
Mar 28 00:46:55.600: RASLib::RASRecvData: successfully rcvd message of
length 74 from 172.16.110.2:52521
Mar 28 00:46:55.600: RASLib::RASRecvData: RRQ (seq# 12141) rcvd from
[172.16.110.2:52521] on sock [0x60FE9B04]
Mar 28 00:46:55.604: RASlib::ras_sendto: msg length 52 from 172.16.110.1:1719
to 172.16.110.2:52521
Mar 28 00:46:55.604: RASLib::RASSendRCF: RCF (seq# 12141) sent to 172.16.110.2
Mar 28 00:47:40.604: RASLib::RASRecvData: successfully rcvd message of
length 74 from 172.16.110.2:52521
Mar 28 00:47:40.608: RASLib::RASRecvData: RRQ (seq# 12142) rcvd from
[172.16.110.2:52521] on sock [0x60FE9B04]
Mar 28 00:47:40.608: RASlib::ras_sendto: msg length 52 from 172.16.110.1:1719
to 172.16.110.2:52521
Mar 28 00:47:40.608: RASLib::RASSendRCF: RCF (seq# 12142) sent to 172.16.110.2
Mar 28 00:48:25.608: RASLib::RASRecvData: successfully rcvd message of
length 74 from 172.16.110.2:52521
Mar 28 00:48:25.612: RASLib::RASRecvData: RRQ (seq# 12143) rcvd from
[172.16.110.2:52521] on sock [0x60FE9B04]
Mar 28 00:48:25.612: RASlib::ras_sendto: msg length 52 from 172.16.110.1:1719
to 172.16.110.2:52521
Mar 28 00:48:25.612: RASLib::RASSendRCF: RCF (seq# 12143) sent to 172.16.110.2
SanJose3640A#
SanJose3640A#
SanJose3640A#show gatekeeper calls
Total number of active calls = 1.
GATEKEEPER CALL INFO
====================
LocalCallID Age(secs) BW
21-6872 63 64(Kbps)
Endpt(s): Alias E.164Addr CallSignalAddr Port RASSignalAddr Port
src EP: 9195552010
dst EP: SJ5300A 408#408555640 172.16.110.2 1720 172.16.110.2 52521
Troubleshoot
This section provides the information to troubleshoot your configuration.
Troubleshooting Commands
The Output Interpreter Tool (registered customers only) (OIT) supports certain show commands. Use the OIT to view an analysis of show command output.
Note: Refer to Important Information on Debug Commands before you issue debug commands.
-
debug voip aaa - Enables debugging messages for gateway aaa to be output to the system console.
-
debug isdn q931 - Displays information about call setup and teardown of ISDN network connections (Layer 3) between the local router (user side) and the network.
-
debug voip ccapi inout - Debugs the call control API.
-
debug voip ivr - Debugs the IVR application.
-
debug ras - Displays the types and addressing of Registration, Admission and Status Protocol (RAS) messages sent and received.
Related Information
- TCL IVR API Version 1.0 Programmer's Guide
- Configuring Interactive Voice Response for Cisco Access Platforms
- Cisco H.323 Gateway Security and Accounting Enhancements
- Voice Technology Support
- Voice and Unified Communications Product Support
- Troubleshooting Cisco IP Telephony
- Technical Support & Documentation - Cisco Systems
FeedbackContact Cisco
- Open a Support Case
- (Requires a Cisco Service Contract)