Introduction
This document describes how to identify what version of the AsyncOS is running on the Email Security Appliance (ESA), Web Security Appliance (WSA), or Security Management Appliance (SMA).
How do I determine which version of software is running on my appliance?
When dealing with Cisco Support, you may be asked for the version of the AsyncOS being run on the appliance. The AsyncOS version can be identified from one of the locations listed below:
- Web Interface Login Page.
- "System Status" Page in the Web Interface.
- "Upgrade" Page in the Web Interface.
- Command Line Interface options.
Web Interface Login Page
When logging into an appliance, the login splash page will show the version under the appliance description and above the "Username" field.
System Status Page in the Web Interface
After logging into the appliance, the version information can be found on the "System Status" Page. Appliance specific directions are shown below.
- ESA
- Select "Monitor -> System Status" from the menu.
- Look under the "System Status" section for "Operating System".
- WSA
- Select "Reporting -> System Status" from the menu.
- Look under the "Current Configuration" section for "Version".
- SMA
- Select "Management Appliance -> Centralized Services -> System Status" from the menu.
- Look under the "System Information" section for "Operating System".
Upgrade Page in the Web Interface
After logging into the appliance, the version information can be found on the "Upgrade" Page. Appliance specific directions are shown below.
- ESA
- Select "System Administration -> System Upgrade" from the menu.
- Look under the "Upgrade System" section for "Current AsyncOS Version".
- WSA
- Select "System Administration -> System Upgrade" from the menu.
- Look under the "Upgrade System" section for "Current AsyncOS Version".
- SMA
- Select "Management Appliance -> System Administration -> System Upgrade" from the menu.
- Look under the "Upgrade System" section for "Current AsyncOS Version".
Command Line Interface options
Within the Command Line Interface, there are two options that will show the current running version as noted below
Using the "version" command (Highlighted in Yellow below):
esa-c680.lab> version
Current Version
===============
UDI: C680 V XXXXXXXXXXX
Name: C680
Product: Cisco IronPort C680 Messaging Gateway(tm) Appliance
Model: C680
Version: 11.0.0-274
Build Date: 2017-10-07
Install Date: 2017-10-13 09:47:30
Serial #: XXXXXXXXXXXX-XXXXXXXXXXX
BIOS: C240M3.1.4.5.2.STBU
RAID: 3.220.75-2196, 5.38.00_4.12.05.00_0x05180000
RAID Status: Optimal
RAID Type: 10
BMC: 1.05
Using the "ipcheck" command (Highlighted in Yellow below):
esa-c680.lab> ipcheck
Ipcheck Rev 1
Date Fri Nov 10 09:59:40 2017
Model C680
Platform C240M3 (UCSC-C240-M3S)
MGA Version Version: 11.0.0-274
Build Date 2017-10-07
Install Date 2017-10-13 09:47:30
Burn-in Date Unknown
Serial No. XXXXXXXXXXXX-XXXXXXXXXXX
BIOS Version C240M3.1.4.5.2.STBU
RAID Version 3.220.75-2196, 5.38.00_4.12.05.00_0x05180000
RAID Status Optimal
RAID Type 10
RAID Chunk Unknown
BMC Version 1.05
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