Field Notice: FN74131 - Cisco Nexus N9K-X9716D-GX V05 Line Card Running Cisco ACI Software Does Not Boot - Software Upgrade Recommended

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Updated:April 12, 2024
Document ID:FN74131

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Notice

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Products Affected


Affected Product Name Description Comments
N9K-X9716D-GX Nexus 9500 NXOS, ACI Spine, 16p 400G QSFP-DD Line Card  




Defect Information


Defect IDHeadline
CSCwj22703N9K-X9716D-GX V05 does not boot on ACI 15.1(2e), 15.1(3e) and 15.1(4c)

Problem Description


Cisco Nexus N9K-X9716D-GX V05 Line Cards do not boot and will go into power down or inserted state.

The following Cisco ACI releases are affected:

  • 15.1(2e)
  • 15.1(3e)
  • 15.1(4c)

Background


Component changes in Cisco Nexus N9K-X9716D-GX Line Cards will require all customers to upgrade to Cisco ACI Release 15.2(1g) or later, which contains the fix for CSCwj22703.


Problem Symptom


The module will fail to boot or remain in an inserted state.

Mod  Ports  Module-Type                         Model              Status
---  -----  ----------------------------------- ------------------ ---------- 
1    16     16p 400G Ethernet Module            N9K-X9716D-GX      testing
2    16     16p 400G Ethernet Module            N9K-X9716D-GX      testing


Mod  Ports  Module-Type                         Model              Status
---  -----  ----------------------------------- ------------------ ---------- 
1    -      -                                   -                  inserted 
2    -      -                                   -                  inserted

Workaround/Solution


Upgrade Cisco ACI Software to Release 15.2(1g) or later.

For further guidance, see Recommended Cisco APIC and Cisco Nexus 9000 Series ACI-Mode Switches Releases.


How to Identify Affected Products


Cisco ACI Software

This field notice applies only to versions 05 and later of Cisco N9K-X9716D-GX when running one of the following Cisco ACI Releases:

  • 15.1(2e)
  • 15.1(3e)
  • 15.1(4c)

To check the product ID (PID) and the corresponding serial number (SN) of a line card, enter the following command:

Switch# show inventory module X
NAME: "Slot X",  DESCR: "16x400G Ethernet Module "
PID: N9K-X9716D-GX          ,  VID: V05 ,  SN: FOCXXXXXXXX

Revision History


VersionDescriptionSectionDate
1.0Initial Release—2024-APR-12

For More Information

For further assistance or for more information about this field notice, contact the Cisco Technical Assistance Center (TAC) using one of the following methods:

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