Field Notice: FN - 72484 - BroadWorks Network Server Release 2022.07 is No Longer Available for Download - Software Upgrade Recommended

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Updated:October 17, 2022
Document ID:FN72484

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Notice

THIS FIELD NOTICE IS PROVIDED ON AN "AS IS" BASIS AND DOES NOT IMPLY ANY KIND OF GUARANTEE OR WARRANTY, INCLUDING THE WARRANTY OF MERCHANTABILITY. YOUR USE OF THE INFORMATION ON THE FIELD NOTICE OR MATERIALS LINKED FROM THE FIELD NOTICE IS AT YOUR OWN RISK. CISCO RESERVES THE RIGHT TO CHANGE OR UPDATE THIS FIELD NOTICE AT ANY TIME.

Revision History

Revision Publish Date Comments
1.0
10-Oct-22
Initial Release

Products Affected

Affected OS Type Affected Software Product Affected Release Affected Release Number Comments
NON-IOS
Base Software
RI
RI.2022.07
Cisco BroadWorks Release Independent

Defect Information

Defect ID Headline
CSCwc96657 NS 2022.07 removed from Cisco Software Download

Problem Description

BroadWorks Network Server Release 2022.07 is no longer available for download due to an issue with a third-party component.

Background

An issue was found with a new version of a third-party component which was introduced in Release 2022.07 of the BroadWorks Network Sever. The issue impacts database replication and is triggered by a combination of factors, with the primary factor being the use of network device monitoring.

Problem Symptom

Healthmon reports critical replication lagging. New or changed users and devices are not able to place calls, download configuration files or log in to clients.

Workaround/Solution

Workaround

Remain on a BroadWorks Network Server release earlier than Release 2022.07.

Solution

Upgrade to Release 2022.08 or later.

For More Information

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