THIS FIELD NOTICE IS PROVIDED ON AN "AS IS" BASIS AND DOES NOT IMPLY ANY KIND OF GUARANTEE OR WARRANTY, INCLUDING THE WARRANTY OF MERCHANTABILITY. YOUR USE OF THE INFORMATION ON THE FIELD NOTICE OR MATERIALS LINKED FROM THE FIELD NOTICE IS AT YOUR OWN RISK. CISCO RESERVES THE RIGHT TO CHANGE OR UPDATE THIS FIELD NOTICE AT ANY TIME.
Revision | Publish Date | Comments |
---|---|---|
1.3 |
07-Jun-23 |
Updated the Products Affected Section |
1.2 |
23-Dec-22 |
Updated the Workaround/Solution Section |
1.1 |
19-Jul-22 |
Updated the Products Affected, Problem Description, Problem Symptom, and Workaround/Solution Sections |
1.0 |
07-Apr-22 |
Initial Release |
Affected Product ID | Comments |
---|---|
CP-6851-3PCC-K9= |
|
CP-6841-3PCC-K9= |
|
CP-6821-3PCC-K9= |
|
CP-7861-3PCC-K9= |
|
CP-7841-3PCC-K9= |
|
CP-7821-3PCC-K9= |
|
CP-7811-3PCC-K9= |
|
CP-7832-3PCC-K9= |
|
CP-6871-3PCC-K9= |
|
CP-6861-3PW-K9 |
|
CP-8811-3PCC-K9= |
|
CP-8811-3PCC-K9++= |
|
CP-8811-3PC-RC-K9= |
|
CP-8851-3PCC-K9= |
|
CP-8861-3PCC-K9= |
|
CP-8841-3PCC-K9= |
|
CP-8865-3PCC-K9= |
|
CP-8845-3PCC-K9= |
|
CP-8832-3PCC-K9= |
|
ATA192-3PW-K9 |
|
ATA191-3PW-K9 |
|
CP-7811-K9= |
Manufacturing Date: 3/2022 and later |
CP-7821-K9= |
Manufacturing Date: 4/2022 and later |
CP-7841-K9= |
Manufacturing Date: 2/2022 and later |
CP-7861-K9= |
Manufacturing Date: 3/2022 and later |
CP-8811-A-K9= |
Manufacturing Date: 4/2022 and later |
CP-8811-K9++= |
Manufacturing Date: 5/2022 and later |
CP-8811-K9= |
Manufacturing Date: 2/2022 and later |
CP-8811-W-K9= |
Manufacturing Date: 3/2022 and later |
CP-8811-NC-K9= |
Manufacturing Date: 5/2022 and later |
CP-8841-K9++= |
Manufacturing Date: 5/2022 and later |
CP-8841-K9= |
Manufacturing Date: 5/2021 and later |
CP-8841-W-K9= |
Manufacturing Date: 2/2022 and later |
CP-8841-NC-K9= |
Manufacturing Date: 5/2022 and later |
CP-8851-A-K9= |
Manufacturing Date: 1/2022 and later |
CP-8851-K9++= |
Manufacturing Date: 4/2022 and later |
CP-8851-K9= |
Manufacturing Date: 5/2021 and later |
CP-8851-W-K9= |
Manufacturing Date: 2/2022 and later |
CP-8851-NC-K9= |
Manufacturing Date: 4/2022 and later |
CP-8851NR-K9++= |
Manufacturing Date: 4/2022 and later |
CP-8851NR-K9= |
Manufacturing Date: 2/2022 and later |
CP-8861-A-K9= |
Manufacturing Date: 1/2022 and later |
CP-8861-K9++= |
Manufacturing Date: 3/2022 and later |
CP-8861-K9= |
Manufacturing Date: 5/2021 and later |
CP-8861-NC-K9= |
Manufacturing Date: 3/2022 and later |
CP-8861-W-K9= |
Manufacturing Date: 1/2022 and later |
CP-8811-K9++= |
Manufacturing Date: 5/2022 and later |
CP-8811-NC-K9= |
Manufacturing Date: 5/2022 and later |
CP-7832-K9= |
Manufacturing Date: 11/22/2022 |
CP-7832-W-K9= |
Manufacturing Date: 11/22/2022 |
CP-7832-K9++= |
Manufacturing Date: 2/10/2023 |
CP-8832-K9 |
Manufacturing Date: 8/3/2022 |
CP-8832-W-K9 |
Manufacturing Date: 8/3/2022 |
CP-8832-W-K9= |
Manufacturing Date: 8/3/2022 |
CP-8832-NR-K9 |
Manufacturing Date: 8/3/2022 |
CP-8832-NR-K9= |
Manufacturing Date: 8/3/2022 |
CP-8832-K9++ |
Manufacturing Date: 2/1/2023 |
CP-8832-K9++= |
Manufacturing Date: 2/1/2023 |
CP-8832-NR-K9++ |
Manufacturing Date: 2/1/2023 |
CP-8832-NR-K9++= |
Manufacturing Date: 2/1/2023 |
CP-8832-EU-K9 |
Manufacturing Date: 8/3/2022 |
CP-8832-EU-K9= |
Manufacturing Date: 8/3/2022 |
CP-8832-EU-W-K9 |
Manufacturing Date: 8/3/2022 |
CP-8832-EU-W-K9= |
Manufacturing Date: 8/3/2022 |
CP-8832-J-W-K9 |
Manufacturing Date: 8/3/2022 |
CP-8832-J-W-K9= |
Manufacturing Date: 8/3/2022 |
CP-8832-LA-K9 |
Manufacturing Date: 8/3/2022 |
CP-8832-LA-K9= |
Manufacturing Date: 8/3/2022 |
CP-8832-LA-W-K9 |
Manufacturing Date: 8/3/2022 |
CP-8832-LA-W-K9= |
Manufacturing Date: 8/3/2022 |
CP-8845-K9= |
Manufacturing Date: 10/20/2022 |
CP-8845-W-K9= |
Manufacturing Date: 10/26/2022 |
CP-8845-K9++= |
Manufacturing Date: 1/27/2023 |
CP-8845-A-K9= |
Manufacturing Date: 11/9/2022 |
CP-8845-NC-K9= |
Manufacturing Date: 1/27/2023 |
CP-8865-K9= |
Manufacturing Date: 10/20/2022 |
CP-8865-W-K9= |
Manufacturing Date: 10/26/2022 |
CP-8865-K9++= |
Manufacturing Date: 1/27/2023 |
CP-8865NR-K9= |
Manufacturing Date: 10/20/2022 |
CP-8865NR-K9++= |
Manufacturing Date: 1/27/2023 |
CP-8865-A-K9= |
Manufacturing Date: 11/9/2022 |
CP-8865-NC-K9= |
Manufacturing Date: 1/27/2023 |
ATA191-K9 |
Manufacturing Date: 11/4/2022 |
CP-8875-L-K9= |
Manufacturing Date: from shipping |
CP-8875-K9= |
Manufacturing Date: from shipping |
CP-8875NR-K9= |
Manufacturing Date: from shipping |
CP-8875NR-K9++= |
Manufacturing Date: from shipping |
Defect ID | Headline |
---|---|
CSCwb15715 | MPP/Enterprise Phones and ATA: Shipping with MIC certificate issued by new Cisco Manufacturing CA |
Multiplatform Phones (MPPs), Analog Telephone Adapters (ATAs), and Enterprise Phones will fail to operate if a new Certificate Authority (CA) is not added in the server trust list. Newly manufactured MPPs, ATAs, and Enterprise Phones will ship with a Cisco Manufacturing CA III or Cisco Manufacturing HA SUDI CA issued device certificate. If the new CA is not added in the server trust list, secure network deployment will fail to operate.
If the new CA is not added in the server trust list, secure network deployment will fail to operate. An administrator must install the new CA in order to ensure secure device communication and operation.
This field notice lists the base Product IDs (PIDs), but pertains to all PIDs of the same model. See the Products Affected section for further details.
Secure network deployment will fail to operate on affected MPP and Enterprise devices.
An administrator must install the new CA information in order to ensure secure device communication and operation.
For the affected MPP, ATA, and Enterprise Phone, service providers and administrators need to add the necessary files, based on the device type, to the trusted root certificate bundle they use to validate the phones' device certificate against.
MPP and ATA
The certificate (CER) and Privacy Enhanced Mail (PEM) file links are included here:
Enterprise Phone
The CER and PEM file links are included here:
For the Cisco Unified Communictions Manager (UCM) version equal to or later than 11.5 SU9, 12.5 SU4, and 14, the new CA is natively installed, therefore it will not be affected. For the process of CA installation on Cisco UCM and Identity Services Engine (ISE), refer to:
If you require further assistance, or if you have any further questions regarding this field notice, please contact the Cisco Systems Technical Assistance Center (TAC) by one of the following methods:
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