Field Notice: FN - 64315 - ASA Software - Stale VPN Context Entries Cause ASA to Stop Traffic Encryption - Software Upgrade Recommended

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Updated:December 20, 2017
Document ID:FN64315

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Notice

THIS FIELD NOTICE IS PROVIDED ON AN "AS IS" BASIS AND DOES NOT IMPLY ANY KIND OF GUARANTEE OR WARRANTY, INCLUDING THE WARRANTY OF MERCHANTABILITY. YOUR USE OF THE INFORMATION ON THE FIELD NOTICE OR MATERIALS LINKED FROM THE FIELD NOTICE IS AT YOUR OWN RISK. CISCO RESERVES THE RIGHT TO CHANGE OR UPDATE THIS FIELD NOTICE AT ANY TIME.

Revision History

Revision Publish Date Comments
1.0
20-Jul-17
Initial Release
10.0
18-Dec-17
Migration to new field notice system

Products Affected

Affected OS Type Affected Release Affected Release Number Comments
NON-IOS
9
9.1.7,9.2.4,9.4.3,9.5.2,9.5.3,9.6.2

Defect Information

Defect ID Headline
CSCvb29688 Stale VPN Context entries cause ASA to stop encrypting traffic despite fix for CSCup37416.

Problem Description

Some versions of the Adaptive Security Appliance (ASA) software might cause the ASA to stop traffic encryption for stale VPN Context entries.

Background

Stale VPN Context entries might cause some versions of the ASA software to stop traffic encryption. This applies to Internet Key Exchange Version 2 (IKEv2) LAN-to-LAN (L2L) tunnels configured with default IKEv2 rekey configuration that support both time and data-based rekeys. The affected traffic will be dropped by the ASA.

Problem Symptom

An ASA security appliance with a working L2L VPN tunnel suddenly stops traffic encryption. The Accelerated Security Path (ASP) table shows duplicate ASP entries and traffic that hits a stale ASP entry is dropped.

Workaround/Solution

Upgrade the ASA to one of these ASA software versions:

9.1(7.12) or later

9.2(4.21) or later

9.4(4) or later

9.5(3.3) or later

9.6(2.5) or later

9.6(3) or later

9.7(1) or later

9.8(1) or later

Note: Prior to an upgrade of the ASA software, enter the copy running-config command in order to create a backup of the system configuration and save the output to a file. Follow the software upgrade, enter the more system:running-config command, and compare the output to the saved file in order to ensure the original configuration was restored.

Updated Cisco ASA software that addresses this issue is available from Cisco Software Central for customers with a valid service contract.

For More Information

If you require further assistance, or if you have any further questions regarding this field notice, please contact the Cisco Systems Technical Assistance Center (TAC) by one of the following methods:

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