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Revision | Publish Date | Comments |
---|---|---|
1.0 |
07-Jul-16 |
Initial Release |
10.0 |
16-Oct-17 |
Migration to new field notice system |
11 |
13-Nov-17 |
Content in FN is incorrect and needs to be updated |
12 |
27-May-20 |
Updated the Products Affected Section |
Affected OS Type | Affected Software Product | Affected Release | Affected Release Number | Comments |
---|---|---|---|---|
NON-IOS |
IOSXE |
3 |
3.10.7S, 3.16.1aS, 3.16.2bS, 3.16.2S, 3.17.0S, 3.17.1S |
Defect ID | Headline |
---|---|
CSCux37457 | Power supply status stuck on either "ps, fail" or "ok" |
The Power Supply Unit (PSU) failure events might not be accurately captured in the show platform command after boot up.
After system bootup, the PSU status can be viewed with the show platform command.
On all ASR1000 chassis that use Cisco IOS-XE images 3.10.7, 3.16.1a, 3.16.2, 3.16.2b, 3.17.0, and 3.17.1, the PSU status might be inaccurately displayed in these scenarios:
After bootup, the show platform command might incorrectly display 'ps,fail' or 'ok' with Cisco IOS-XE images 3.10.7, 3.16.1a, 3.16.2, 3.16.2b, 3.17.0 and 3.17.1
It is not required to create a Return Material Authorization (RMA) for the PSU. In order to fix this issue, upgrade to either of these images:
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