Field Notice: PA-SRP Models Require Newer IOS Releases to Operate in Newer 7200VXR Chassis

June 28, 2004

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Products Affected

Product	Comments
PA-SRP-OC12MM	When installed in 7200VXR systems shipped after January 25, 2004.
PA-SRP-OC12SMI	When installed in 7200VXR systems shipped after January 25, 2004.
PA-SRP-OC12SML	When installed in 7200VXR systems shipped after January 25, 2004.
PA-SRP-OC12SMX	When installed in 7200VXR systems shipped after January 25, 2004.

Problem Description

PA-SRP Port Adapters when coupled with a NPE-G1 will fail boot-up when used with the following :

CISCO7206VXR (midplane) HW version 2.8 or newer - 800-04667-11
CISCO7204VXR (midplane) HW version 2.8 or newer - 800-04766-11

For the purposes of this Field Notice, the term PA-SRP refers to the Port Adapters listed in the Products Affected section, above.

Background

The incompatibility between the PA-SRPs and the products listed above in the Problem Description section are due to a change implemented in January of 2004. PCN E076429, which implemented the newer PCI Bridge.

Problem Symptoms

The symptom will be that the PA-SRPs will not boot-up.

Console output

Self decompressing the image : 
#############################################################################
[OK]

Restricted Rights Legend

Use, duplication, or disclosure by the Government is
subject to restrictions as set forth in subparagraph
(c) of the Commercial Computer Software - Restricted
Rights clause at FAR sec. 52.227-19 and subparagraph
(c) (1) (ii) of the Rights in Technical Data and Computer
Software clause at DFARS sec. 252.227-7013.

cisco Systems, Inc.
170 West Tasman Drive
San Jose, California 95134-1706

Cisco Internetwork Operating System Software 
IOS (tm) 7200 Software (C7200-JS-M), Version 12.3(8.3), MAINTENANCE INTERIM SOFTWARE
Copyright (c) 1986-2004 by cisco Systems, Inc.
Compiled Mon 19-Apr-04 17:22 by kellythw
Image text-base: 0x60008AF4, data-base: 0x6200E000

cisco 7206VXR (NPE-G1) processor (revision A) with 458752K/65536K bytes of memory.
Processor board ID 26813817
SB-1 CPU at 700MHz, Implementation 1, Rev 0.2, 512KB L2 Cache
6 slot VXR midplane, Version 2.6

Last reset from power-on
Bridging software.
X.25 software, Version 3.0.0.
SuperLAT software (copyright 1990 by Meridian Technology Corp).
TN3270 Emulation software.

PCI bus mb1 has 150 bandwidth points
PCI bus mb2 has 0 bandwidth points

1 FastEthernet/IEEE 802.3 interface(s)
3 Gigabit Ethernet/IEEE 802.3 interface(s)
1 SRP network interface(s)
509K bytes of non-volatile configuration memory.

47040K bytes of ATA PCMCIA card at slot 0 (Sector size 512 bytes).
62976K bytes of ATA PCMCIA card at slot 1 (Sector size 512 bytes).
62976K bytes of ATA PCMCIA card at slot 2 (Sector size 512 bytes).
16384K bytes of Flash internal SIMM (Sector size 256K).
Logging of %SNMP-3-AUTHFAIL is enabled 

Unexpected exception, CPU signal 10, PC = 0x60542468

-Traceback= 60542468 605468D8 60552814 60857934 60859248 60859300 60859C44 60665134 6067410C 60674248 6067435C 
60740E74 6073C110 6073615C 6073E244 6073E430 606403EC
$0 : 00000000, AT : 63180000, v0 : 00000042, v1 : 000000FF
a0 : 63A2C7C8, a1 : 3D840402, a2 : 3D840000, a3 : 0000003F
t0 : 63A2C4A4, t1 : 3400E101, t2 : 60729E48, t3 : FFFF00FF
t4 : 60729E30, t5 : 00000000, t6 : 00012470, t7 : 636B2068
s0 : 63A28054, s1 : 00000000, s2 : 634B0000, s3 : 63A292A0
s4 : 00000000, s5 : 00000000, s6 : 00000000, s7 : 63670000
t8 : 63A2C808, t9 : 00000000, k0 : 3040D001, k1 : 00000000
gp : 6318F608, sp : 636B1F80, s8 : 63670000, ra : 605468D8
EPC : 60542468, ErrorEPC : A376BACB, SREG : 3400E103
MDLO : 00000000, MDHI : 00000002, BadVaddr : 32C2DC10
Cause 0000401C (Code 0x7): Data Bus Error exception

Writing crashinfo to bootflash:crashinfo_20010918-204744

=== Flushing messages (20:47:45 UTC Tue Sep 18 2001) ===

Buffered messages:
Queued messages:
00:00:27: %SYS-3-LOGGER_FLUSHING: System pausing to ensure console debugging output.

*Sep 18 20:47:43.439: %LINK-3-UPDOWN: Interface GigabitEthernet0/1, changed state to up
*Sep 18 20:47:43.439: %LINK-3-UPDOWN: Interface GigabitEthernet0/2, changed state to up
*Sep 18 20:47:43.439: %LINK-3-UPDOWN: Interface GigabitEthernet0/3, changed state to up
*Sep 18 20:47:43.439: %LINK-3-UPDOWN: Interface FastEthernet0/0, changed state to up
*Sep 18 20:47:43.459: %LINK-3-UPDOWN: Interface SRP3/0, changed state to up
*Sep 18 20:47:43.463: %SRP-4-ALARM: SRP3/0 Side B Keepalive Failure (MAC)
*Sep 18 20:47:43.463: %SRP-4-ALARM: SRP3/0 Side A Keepalive Failure (SLOF)
*** System received a Bus Error exception ***
signal= 0xa, code= 0x1c, context= 0x634e2104
PC = 0x60542468, SP = 0x636b1f80, RA = 0x605468d8
Cause Reg = 0x0000401c, Status Reg = 0x3400e103
rommon 2 > 

Workaround/Solution

Workaround:

None

Solution:

For customers who experience a problem, the solution is to upgrade the IOS to a version that resolves the boot failure. View the Bug ID presented below in the DDTS section for versions of IOS that correct the failure.

DDTS

To follow the bug ID link below and see detailed bug information, you must be a registered user and you must be logged in.

DDTS	Description
CSCee33258 (registered customers only)	PA-SRP fails to initialize

For More Information

If you require further assistance, or if you have any further questions regarding this field notice, please contact the Cisco Systems Technical Assistance Center (TAC) by one of the following methods:

• Open a service request on Cisco.com
• By email
• By telephone

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