CVSS:3.0/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:L/A:H/E:X/RL:X/RC:X
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A vulnerability in the application programming interface (API) of Cisco Smart Software Manager On-Prem could allow an unauthenticated, remote attacker to change user account information which can prevent users from logging in, resulting in a denial of service (DoS) condition of the web interface.
The vulnerability is due to the lack of input validation in the API. An attacker could exploit this vulnerability by sending a crafted HTTP request to an affected device. An exploit could allow the attacker to change or corrupt user account information which could grant the attacker administrator access or prevent legitimate user access to the web interface, resulting in a denial of service (DoS) condition.
Cisco has released software updates that address this vulnerability. There are no workarounds that address this vulnerability.
This advisory is available at the following link:
https://sec.cloudapps.cisco.com/security/center/content/CiscoSecurityAdvisory/cisco-sa-20200122-on-prem-dos
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Vulnerable Products
This vulnerability affects Cisco Smart Software Manager On-Prem releases earlier than 7-201910.
Note: Cisco Smart Software Manager Satellite and Cisco Smart Software Manager On-Prem are the same product. Prior to Release 7.0, this product was named Cisco Smart Software Manager Satellite. As of Release 7.0, this product is named Cisco Smart Software Manager On-Prem (SSM On-Prem).
Products Confirmed Not Vulnerable
Only products listed in the Vulnerable Products section of this advisory are known to be affected by this vulnerability.
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There are no workarounds that address this vulnerability.
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Cisco has released free software updates that address the vulnerability described in this advisory. Customers may only install and expect support for software versions and feature sets for which they have purchased a license. By installing, downloading, accessing, or otherwise using such software upgrades, customers agree to follow the terms of the Cisco software license:
https://www.cisco.com/c/en/us/products/end-user-license-agreement.htmlAdditionally, customers may only download software for which they have a valid license, procured from Cisco directly, or through a Cisco authorized reseller or partner. In most cases this will be a maintenance upgrade to software that was previously purchased. Free security software updates do not entitle customers to a new software license, additional software feature sets, or major revision upgrades.
When considering software upgrades, customers are advised to regularly consult the advisories for Cisco products, which are available from the Cisco Security Advisories and Alerts page, to determine exposure and a complete upgrade solution.
In all cases, customers should ensure that the devices to be upgraded contain sufficient memory and confirm that current hardware and software configurations will continue to be supported properly by the new release. If the information is not clear, customers are advised to contact the Cisco Technical Assistance Center (TAC) or their contracted maintenance providers.
Customers Without Service Contracts
Customers who purchase directly from Cisco but do not hold a Cisco service contract and customers who make purchases through third-party vendors but are unsuccessful in obtaining fixed software through their point of sale should obtain upgrades by contacting the Cisco TAC:
https://www.cisco.com/c/en/us/support/web/tsd-cisco-worldwide-contacts.htmlCustomers should have the product serial number available and be prepared to provide the URL of this advisory as evidence of entitlement to a free upgrade.
Fixed Releases
Cisco fixed this vulnerability in Cisco Smart Software Manager On-Prem Release 7-201910 and later.
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The Cisco Product Security Incident Response Team (PSIRT) is not aware of any public announcements or malicious use of the vulnerability that is described in this advisory.
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This vulnerability was found during internal security testing.
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To learn about Cisco security vulnerability disclosure policies and publications, see the Security Vulnerability Policy. This document also contains instructions for obtaining fixed software and receiving security vulnerability information from Cisco.
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Version Description Section Status Date 1.0 Initial public release. — Final 2020-January-22
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