Cisco Security Advisory
Click Icon to Copy Verbose Score
CVSS:3.0/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:N/A:H/E:X/RL:X/RC:X
-
A vulnerability in the Session Initiation Protocol (SIP) call-handling functionality of Cisco IP Phone 6800, 7800, and 8800 Series Phones with Multiplatform Firmware could allow an unauthenticated, remote attacker to cause an affected phone to reload unexpectedly, resulting in a temporary denial of service (DoS) condition.
The vulnerability exists because the firmware of an affected phone incorrectly handles errors that could occur when an incoming phone call is not answered. An attacker could exploit this vulnerability by sending a set of maliciously crafted SIP packets to an affected phone. A successful exploit could allow the attacker to cause the affected phone to reload unexpectedly, resulting in a temporary DoS condition.
Cisco has released software updates that address this vulnerability. There are no workarounds that address this vulnerability.
This advisory is available at the following link:
https://tools.cisco.com/security/center/content/CiscoSecurityAdvisory/cisco-sa-20180606-multiplatform-sip
-
Vulnerable Products
This vulnerability affects Cisco IP Phone 6800, 7800, and 8800 Series Phones with Multiplatform Firmware if they are running a Multiplatform Firmware release prior to Release 11.1(2).
Products Confirmed Not Vulnerable
Only products listed in the Vulnerable Products section of this advisory are known to be affected by this vulnerability.
-
There are no workarounds that address this vulnerability.
-
Cisco has released free software updates that address the vulnerability described in this advisory. Customers may only install and expect support for software versions and feature sets for which they have purchased a license. By installing, downloading, accessing, or otherwise using such software upgrades, customers agree to follow the terms of the Cisco software license: https://www.cisco.com/c/en/us/products/end-user-license-agreement.html
Additionally, customers may only download software for which they have a valid license, procured from Cisco directly, or through a Cisco authorized reseller or partner. In most cases this will be a maintenance upgrade to software that was previously purchased. Free security software updates do not entitle customers to a new software license, additional software feature sets, or major revision upgrades.
When considering software upgrades, customers are advised to regularly consult the advisories for Cisco products, which are available from the Cisco Security Advisories and Alerts page, to determine exposure and a complete upgrade solution.
In all cases, customers should ensure that the devices to be upgraded contain sufficient memory and confirm that current hardware and software configurations will continue to be supported properly by the new release. If the information is not clear, customers are advised to contact the Cisco Technical Assistance Center (TAC) or their contracted maintenance providers.
Customers Without Service Contracts
Customers who purchase directly from Cisco but do not hold a Cisco service contract and customers who make purchases through third-party vendors but are unsuccessful in obtaining fixed software through their point of sale should obtain upgrades by contacting the Cisco TAC: https://www.cisco.com/c/en/us/support/web/tsd-cisco-worldwide-contacts.html
Customers should have the product serial number available and be prepared to provide the URL of this advisory as evidence of entitlement to a free upgrade.
Fixed Releases
This vulnerability is fixed in Multiplatform Firmware Releases 11.1(2) and later for Cisco IP Phone 6800, 7800, and 8800 Series Phones. Customers are advised to download the latest firmware release by visiting the Software Center on Cisco.com and navigating to Collaboration Endpoints > IP Phones > IP Phones with Multiplatform Firmware.
-
The Cisco Product Security Incident Response Team (PSIRT) is not aware of any public announcements or malicious use of the vulnerability that is described in this advisory.
-
This vulnerability was found during internal security testing.
-
To learn about Cisco security vulnerability disclosure policies and publications, see the Security Vulnerability Policy. This document also contains instructions for obtaining fixed software and receiving security vulnerability information from Cisco.
-
Show LessVersion Description Section Status Date 1.0 Initial public release. — Final 2018-June-06
-
THIS DOCUMENT IS PROVIDED ON AN "AS IS" BASIS AND DOES NOT IMPLY ANY KIND OF GUARANTEE OR WARRANTY, INCLUDING THE WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR USE. YOUR USE OF THE INFORMATION ON THE DOCUMENT OR MATERIALS LINKED FROM THE DOCUMENT IS AT YOUR OWN RISK. CISCO RESERVES THE RIGHT TO CHANGE OR UPDATE THIS DOCUMENT AT ANY TIME.
A standalone copy or paraphrase of the text of this document that omits the distribution URL is an uncontrolled copy and may lack important information or contain factual errors. The information in this document is intended for end users of Cisco products.