Configure a User as a Full External Administrator on Control Hub

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Updated:August 19, 2022

Document ID:218072

Bias-Free Language

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Introduction

This document describes steps to add a user as a full external adminstrator for user in Webex Contact Center.

Prerequisites

Requirements

Cisco recommends that you have knowledge of these topics:

Webex Contact Center 2.0
Webex Control Hub
This action can only be performed by a full internal adminstrator.

Components Used

The information in this document is based on these software versions:

Webex Contact Center 2.0

The information in this document was created from the devices in a specific lab environment. All of the devices used in this document started with a cleared (default) configuration. If your network is live, ensure that you understand the potential impact of any command.

Configure

Step 1: Sign in to https://admin.webex.com, Go to Users, select the Filter tab, scroll to the bottom of the list and select All External Adminstrators

Configuration GUI