EOL9857 - Amended
Cisco announces the end-of-sale and end-of life dates for the Cisco Unified Communications Manager Version 8.x Phone Units and Device License Units. The last day to order the affected product(s) is January 20, 2015. Customers with active service contracts will continue to receive support from the Cisco Technical Assistance Center (TAC) as shown in Table 1 of the EoL bulletin. Table 1 describes the end-of-life milestones, definitions, and dates for the affected product(s). Table 2 lists the product part numbers affected by this announcement. For customers with active and paid service and support contracts, support will be available under the terms and conditions of customers' service contract.
Table 1. End-of-Life Milestones and Dates for the Cisco Unified Communications Manager Version 8.x Phone Units and Device License Units
Milestone |
Definition |
Date |
End-of-Life Announcement Date |
The date the document that announces the end-of-sale and end-of-life of a product is distributed to the general public. |
July 22, 2014 |
End-of-Sale Date |
The last date to order the product through Cisco point-of-sale mechanisms. The product is no longer for sale after this date. |
January 20, 2015 |
Last Ship Date: |
The last-possible ship date that can be requested of Cisco and/or its contract manufacturers. Actual ship date is dependent on lead time. |
April 20, 2015 |
End of SW Maintenance Releases Date: |
The last date that Cisco Engineering may release any final software maintenance releases or bug fixes. After this date, Cisco Engineering will no longer develop, repair, maintain, or test the product software. |
January 20, 2016 |
End of New Service Attachment Date: |
For equipment and software that is not covered by a service-and-support contract, this is the last date to order a new service-and-support contract or add the equipment and/or software to an existing service-and-support contract. |
January 20, 2016 |
End of Service Contract Renewal Date: |
The last date to extend or renew a service contract for the product. |
April 17, 2017 |
Last Date of Support: |
The last date to receive applicable service and support for the product as entitled by active service contracts or by warranty terms and conditions. After this date, all support services for the product are unavailable, and the product becomes obsolete. |
January 31, 2018 |
Table 2. Product Part Numbers Affected by This Announcement
End-of-Sale Product Part Number |
Product Description |
Replacement Product Part Number |
Replacement Product Description |
Additional Information |
3911-PER-ROOM |
Number of 3911 per room |
There is currently no replacement product available for this product. |
- |
- |
3951-PER-ROOM |
Number of 3951 per room |
There is currently no replacement product available for this product. |
- |
- |
6921-PER-ROOM |
Number of 6921 per room |
There is currently no replacement product available for this product. |
- |
- |
6941-PER-ROOM |
Number of 6941 per room |
There is currently no replacement product available for this product. |
- |
- |
6961-PER-ROOM |
Number of 6961 per room |
There is currently no replacement product available for this product. |
- |
- |
7906-PER-ROOM |
Number of 7906 per room |
There is currently no replacement product available for this product. |
- |
- |
7911-PER-ROOM |
Number of 7911 per room |
There is currently no replacement product available for this product. |
- |
- |
792X-PER-ROOM |
Number of 792X per room |
There is currently no replacement product available for this product. |
- |
- |
7931-PER-ROOM |
Number of 7931 per room |
There is currently no replacement product available for this product. |
- |
- |
794X-PER-ROOM |
Number of 794X per room |
There is currently no replacement product available for this product. |
- |
- |
796X-PER-ROOM |
Number of 796X per room |
There is currently no replacement product available for this product. |
- |
- |
797X-PER-ROOM |
Number of 797X per room |
There is currently no replacement product available for this product. |
- |
- |
ADV-SIP-PER-ROOM |
Number of 3rd-party Advanced SIP Phones per room |
There is currently no replacement product available for this product. |
- |
- |
BASIC-SIP-PER-ROOM |
Number of 3rd-party Basic SIP Phones per room |
There is currently no replacement product available for this product. |
- |
- |
CM-DL-10000-CTDP= |
CM DLU FOR DEV PTR ONLY |
There is currently no replacement product available for this product. |
- |
- |
CM6.0-6.1-U-K9= |
SW Upgrade CM 6.0 to 6.1 |
There is currently no replacement product available for this product. |
- |
- |
CM71-K9-UPG= |
SW Upgrade to CUCM 7.1.5 for ESW/UCSS |
There is currently no replacement product available for this product. |
- |
- |
CP-6921-C-K9-APACP |
Cisco UC Phone 6921, Charcoal, Std handset, APAC |
There is currently no replacement product available for this product. |
- |
- |
CP-6921-C-K9-LATAM |
Cisco UC Phone 6921, Charcoal, Std Handset, LATAM |
There is currently no replacement product available for this product. |
- |
- |
CP-6921-CL-K9-APAC |
Cisco Unified IP Phone 6921, Charcoal, light handset, APAC |
There is currently no replacement product available for this product. |
- |
- |
CP-6921-CLK9-APACP |
Cisco UC Phone 6921, Charcoal, light handset, APAC |
There is currently no replacement product available for this product. |
- |
- |
CP-6921-CLK9-LATAM |
Cisco UC Phone 6921, Charcoal, Slimline Hdst, LATAM |
There is currently no replacement product available for this product. |
- |
- |
CP-6921-W-K9-APACP |
Cisco UC Phone 6921, White, Std handset, APAC |
There is currently no replacement product available for this product. |
- |
- |
CP-6921-WLK9-APACP |
Cisco UC Phone 6921, White, light handset, APAC |
There is currently no replacement product available for this product. |
- |
- |
CP-6941-C-K9-LATAM |
Cisco UC Phone 6941, Charcoal, Std Handset, LATAM |
There is currently no replacement product available for this product. |
- |
- |
CP-6941-CLK9-LATAM |
Cisco UC Phone 6941, Charcoal, Slimline Hdst, LATAM |
There is currently no replacement product available for this product. |
- |
- |
CP-7941G-PROMO |
Cisco Unified IP Phone 7941G With License - Special Bundle |
There is currently no replacement product available for this product. |
- |
- |
CP-7942G-APACSP |
Cisco UC phone 7942G AsiaPac Bundle |
There is currently no replacement product available for this product. |
- |
- |
CUCM-TP-BNDL-UPG |
Upgrade a TP Cluster Ala Carte |
There is currently no replacement product available for this product. |
- |
- |
HOSP-TERMS |
Mandatory Hospitality Terms and Conditions |
There is currently no replacement product available for this product. |
- |
- |
L-3PTY-DL-10000= |
Unified CM 3rd Party DLU for eLD - 10,000 units |
There is currently no replacement product available for this product. |
- |
- |
L-3PTY-DL-1000= |
Unified CM 3rd Party DLU for eLD - 1,000 units |
There is currently no replacement product available for this product. |
- |
- |
L-3PTY-DL-100= |
Unified CM 3rd Party DLU for eLD - 100 units |
There is currently no replacement product available for this product. |
- |
- |
L-3PTY-DL-100K= |
Unified CM 3rd Party DLU for eLD - 100,000 units |
There is currently no replacement product available for this product. |
- |
- |
L-3PTY-DL-10= |
Unified CM 3rd Party DLU for eLD- 10 units |
There is currently no replacement product available for this product. |
- |
- |
L-3PTY-DL-1M= |
Unified CM 3rd Party DLU for eLD - 1,000,000 units |
There is currently no replacement product available for this product. |
- |
- |
L-3PTY-DL-25000= |
Unified CM 3rd Party DLU for eLD - 25,000 units |
There is currently no replacement product available for this product. |
- |
- |
L-3PTY-DL-50000= |
Unified CM 3rd Party DLU for eLD - 50,000 units |
There is currently no replacement product available for this product. |
- |
- |
L-3PTY-DL-5000= |
Unified CM 3rd Party DLU for eLD - 5,000 units |
There is currently no replacement product available for this product. |
- |
- |
L-3PTY-DL-500= |
Unified CM 3rd Party DLU for eLD - 500 units |
There is currently no replacement product available for this product. |
- |
- |
L-3PTY-DL-500K= |
Unified CM 3rd Party DLU for eLD - 500,000 units |
There is currently no replacement product available for this product. |
- |
- |
L-CM-DL-1000000= |
Unified CM Device License For ELD 1,000,000 Units |
There is currently no replacement product available for this product. |
- |
- |
L-CM-DL-100000= |
Unified CM Device License For ELD 100,000 Units |
There is currently no replacement product available for this product. |
- |
- |
L-CM-DL-10000= |
Unified CM Device License For ELD 10,000 Units |
There is currently no replacement product available for this product. |
- |
- |
L-CM-DL-1000= |
Unified CM Device License For ELD - 1000 Units |
There is currently no replacement product available for this product. |
- |
- |
L-CM-DL-100= |
Unified CM Device License For ELD - 100 Units |
There is currently no replacement product available for this product. |
- |
- |
L-CM-DL-10= |
Unified CM Device License For ELD - 10 Units |
There is currently no replacement product available for this product. |
- |
- |
L-CM-DL-25000= |
Unified CM Device License For ELD 25,000 Units |
There is currently no replacement product available for this product. |
- |
- |
L-CM-DL-500000= |
Unified CM Device License For ELD 500,000 Units |
There is currently no replacement product available for this product. |
- |
- |
L-CM-DL-50000= |
Unified CM Device License For ELD 50,000 Units |
There is currently no replacement product available for this product. |
- |
- |
L-CM-DL-5000= |
Unified CM Device License For ELD 5,000 Units |
There is currently no replacement product available for this product. |
- |
- |
L-CM-DL-500= |
Unified CM Device License For ELD - 500 Units |
There is currently no replacement product available for this product. |
- |
- |
L-CM6.0-7816= |
License Unified CM 6.0 7816 Appliance, 500 seats, eLD |
There is currently no replacement product available for this product. |
- |
- |
L-LIC-CM-DL |
Top level part number for Unified CM Device Licenses |
R-UCL-UCM-LIC-K9 |
Top Level SKU For 9.x/10.x User License - eDelivery |
- |
L-SW-CCM-UL-7911= |
CUCM 3.x or 4.x RTU lic. for single IP Phone 7911, spare |
There is currently no replacement product available for this product. |
- |
- |
LIC-3PTY-DL-10 |
Unified CM Third-Party Device License - 10 units |
There is currently no replacement product available for this product. |
- |
- |
LIC-3PTY-DL-10000= |
CallManager 3rd Party Device License - 10,000 units |
There is currently no replacement product available for this product. |
- |
- |
LIC-3PTY-DL-1000= |
CallManager 3rd Party Device License - 1,000 units |
There is currently no replacement product available for this product. |
- |
- |
LIC-3PTY-DL-100= |
CallManager 3rd Party Device License - 100 units |
There is currently no replacement product available for this product. |
- |
- |
LIC-3PTY-DL-100K= |
CallManager 3rd Party Device License - 100,000 units |
There is currently no replacement product available for this product. |
- |
- |
LIC-3PTY-DL-10= |
CallManager 3rd Party Device License - 10 units |
There is currently no replacement product available for this product. |
- |
- |
LIC-3PTY-DL-1M= |
CallManager 3rd Party Device License - 1,000,000 units |
There is currently no replacement product available for this product. |
- |
- |
LIC-3PTY-DL-25000= |
CallManager 3rd Party Device License - 25,000 units |
There is currently no replacement product available for this product. |
- |
- |
LIC-3PTY-DL-50000= |
CallManager 3rd Party Device License - 50,000 units |
There is currently no replacement product available for this product. |
- |
- |
LIC-3PTY-DL-5000= |
CallManager 3rd Party Device License - 5,000 units |
There is currently no replacement product available for this product. |
- |
- |
LIC-3PTY-DL-500= |
CallManager 3rd Party Device License - 500 units |
There is currently no replacement product available for this product. |
- |
- |
LIC-3PTY-DL-500K= |
CallManager 3rd Party Device License - 500,000 units |
There is currently no replacement product available for this product. |
- |
- |
LIC-CM-DL |
Top level part number for Unified CM Device Licenses |
R-UCL-UCM-LIC-K9 |
Top Level SKU For 9.x/10.x User License - eDelivery |
- |
LIC-CM-DL-10 |
Unified CM Device License - 10 units |
There is currently no replacement product available for this product. |
- |
- |
LIC-CM-DL-1000000= |
CallManager Device License - 1,000,000 units |
There is currently no replacement product available for this product. |
- |
- |
LIC-CM-DL-100000= |
CallManager Device License - 100,000 units |
There is currently no replacement product available for this product. |
- |
- |
LIC-CM-DL-10000= |
CallManager Device License - 10,000 units |
There is currently no replacement product available for this product. |
- |
- |
LIC-CM-DL-1000= |
CallManager Device License - 1,000 units |
There is currently no replacement product available for this product. |
- |
- |
LIC-CM-DL-100= |
CallManager Device License - 100 units |
There is currently no replacement product available for this product. |
- |
- |
LIC-CM-DL-10= |
CallManager Device License - 10 units |
There is currently no replacement product available for this product. |
- |
- |
LIC-CM-DL-25000= |
CallManager Device License - 25,000 units |
There is currently no replacement product available for this product. |
- |
- |
LIC-CM-DL-500000= |
CallManager Device License - 500,000 units |
There is currently no replacement product available for this product. |
- |
- |
LIC-CM-DL-50000= |
CallManager Device License - 50,000 units |
There is currently no replacement product available for this product. |
- |
- |
LIC-CM-DL-5000= |
CallManager Device License - 5,000 units |
There is currently no replacement product available for this product. |
- |
- |
LIC-CM-DL-500= |
CallManager Device License - 500 units |
There is currently no replacement product available for this product. |
- |
- |
LIC-CM-TOTAL |
Unified CM Device License - 10 units |
There is currently no replacement product available for this product. |
- |
- |
LIC-CM-VID-SCCP= |
Single User License For SCCP Video Device |
There is currently no replacement product available for this product. |
- |
- |
LIC-CM7.X-2500= |
License CM7.X Additional 2500 Users |
There is currently no replacement product available for this product. |
- |
- |
PXY-7X-SPM-SW |
SIP Proxy Mode License 7.x |
There is currently no replacement product available for this product. |
- |
- |
PXY-7X-SPM-SW= |
SIP Proxy Mode License 7.x |
There is currently no replacement product available for this product. |
- |
- |
R-SW-CCM-UL-7941= |
CUCM 3.x or 4.x RTU lic. for single IP Phone 7941, spare |
There is currently no replacement product available for this product. |
- |
- |
SW-CCM-UL-7906 |
CUCM 3.x or 4.x RTU lic. for single IP Phone 7906 |
There is currently no replacement product available for this product. |
- |
- |
SW-CCM-UL-7906= |
CUCM 3.x or 4.x RTU lic. for single IP Phone 7906, spare |
There is currently no replacement product available for this product. |
- |
- |
SW-CCM-UL-7911 |
CUCM 3.x or 4.x RTU lic. for single IP Phone 7911 |
There is currently no replacement product available for this product. |
- |
- |
SW-CCM-UL-7911= |
CUCM 3.x or 4.x RTU lic. for single IP Phone 7911, spare |
There is currently no replacement product available for this product. |
- |
- |
SW-CCM-UL-7921G |
CUCM 3.x or 4.x RTU lic. for single W IP Phone 7921G |
There is currently no replacement product available for this product. |
- |
- |
SW-CCM-UL-7921G= |
CUCM 3.x or 4.x RTU lic. for single W IP Phone 7921G. spare |
There is currently no replacement product available for this product. |
- |
- |
SW-CCM-UL-7925G |
Communication Manager 4.x License for single Cisco 7925G |
There is currently no replacement product available for this product. |
- |
- |
SW-CCM-UL-7925G= |
Communication Manager 4.x License for single Cisco 7925G |
There is currently no replacement product available for this product. |
- |
- |
SW-CCM-UL-7936 |
CUCM 3.x or 4.x RTU lic. for single Conf. Station 7936 |
There is currently no replacement product available for this product. |
- |
- |
SW-CCM-UL-7936= |
CUCM 3.x or 4.x RTU lic. for single Conf. Stn 7936, spare |
There is currently no replacement product available for this product. |
- |
- |
SW-CCM-UL-7937 |
CUCM 3.x or 4.x RTU lic. for single Conf. Station 7937 |
There is currently no replacement product available for this product. |
- |
- |
SW-CCM-UL-7937= |
CUCM 3.x or 4.x RTU lic. for single Conf. Stn 7936, spare |
There is currently no replacement product available for this product. |
- |
- |
SW-CCM-UL-7940 |
CUCM 3.x or 4.x RTU lic. for single IP Phone 7940 |
There is currently no replacement product available for this product. |
- |
- |
SW-CCM-UL-7940= |
CUCM 3.x or 4.x RTU lic. for single IP Phone 7940, spare |
There is currently no replacement product available for this product. |
- |
- |
SW-CCM-UL-7941 |
CUCM 3.x or 4.x RTU lic. for single IP Phone 7941 |
There is currently no replacement product available for this product. |
- |
- |
SW-CCM-UL-7941= |
CUCM 3.x or 4.x RTU lic. for single IP Phone 7941, spare |
There is currently no replacement product available for this product. |
- |
- |
SW-CCM-UL-7942 |
CUCM 3.x or 4.x RTU lic. for single IP Phone 7942 |
There is currently no replacement product available for this product. |
- |
- |
SW-CCM-UL-7942= |
CUCM 3.x or 4.x RTU lic. for single IP Phone 7942, spare |
There is currently no replacement product available for this product. |
- |
- |
SW-CCM-UL-7945 |
CUCM 3.x or 4.x RTU lic. for single IP Phone 7945 |
There is currently no replacement product available for this product. |
- |
- |
SW-CCM-UL-7945= |
CUCM 3.x or 4.x RTU lic. for single IP Phone 7945, spare |
There is currently no replacement product available for this product. |
- |
- |
SW-CCM-UL-7960 |
CUCM 3.x or 4.x RTU lic. for single IP Phone 7960 |
There is currently no replacement product available for this product. |
- |
- |
SW-CCM-UL-7960= |
CUCM 3.x or 4.x RTU lic. for single IP Phone 7960, spare |
There is currently no replacement product available for this product. |
- |
- |
SW-CCM-UL-7961 |
CUCM 3.x or 4.x RTU lic. for single IP Phone 7961 |
There is currently no replacement product available for this product. |
- |
- |
SW-CCM-UL-7961= |
CUCM 3.x or 4.x RTU lic. for single IP Phone 7961, spare |
There is currently no replacement product available for this product. |
- |
- |
SW-CCM-UL-7962 |
CUCM 3.x or 4.x RTU lic. for single IP Phone 7962 |
There is currently no replacement product available for this product. |
- |
- |
SW-CCM-UL-7962= |
CUCM 3.x or 4.x RTU lic. for single IP Phone 7962, spare |
There is currently no replacement product available for this product. |
- |
- |
SW-CCM-UL-7965 |
CUCM 3.x or 4.x RTU lic. for single IP Phone 7965 |
There is currently no replacement product available for this product. |
- |
- |
SW-CCM-UL-7965= |
CUCM 3.x or 4.x RTU lic. for single IP Phone 7965, spare |
There is currently no replacement product available for this product. |
- |
- |
SW-CCM-UL-7970 |
CUCM 3.x or 4.x RTU lic. for single IP Phone 7970 |
There is currently no replacement product available for this product. |
- |
- |
SW-CCM-UL-7970= |
CUCM 3.x/4.x RTU license for single IP Phone 7970, spare |
There is currently no replacement product available for this product. |
- |
- |
SW-CCM-UL-7971G |
CUCM 3.x/4.x RTU license for single IP Phone 7971 |
There is currently no replacement product available for this product. |
- |
- |
SW-CCM-UL-7971G= |
CUCM 3.x/4.x RTU license for single IP Phone 7971, spare |
There is currently no replacement product available for this product. |
- |
- |
SW-CCM-UL-7975 |
CUCM 3.x/4.x RTU license for single IP Phone 7975 |
There is currently no replacement product available for this product. |
- |
- |
SW-CCM-UL-7975= |
CUCM 3.x/4.x RTU license for single IP Phone 7975, spa |
There is currently no replacement product available for this product. |
- |
- |
SW-CCM-UL-7985 |
CUCM 3.x/4.x RTU license for single IP Phone 7985 |
There is currently no replacement product available for this product. |
- |
- |
SW-CCM-UL-7985= |
CUCM 3.x/4.x RTU license for single IP Phone 7985, spare |
There is currently no replacement product available for this product. |
- |
- |
SW-CCM-UL-ANA |
CUCM 3.x/4.x RTU license for single ATA |
There is currently no replacement product available for this product. |
- |
- |
SW-CCM-UL-ANA= |
CUCM 3.x/4.x RTU license for single ATA, spare |
There is currently no replacement product available for this product. |
- |
- |
SW-CCM-UL-IPCOMM= |
CUCM 3.x/4.x RTU license single IP Communicator, spare |
There is currently no replacement product available for this product. |
- |
- |
SW-CCM-UL-UPGRD= |
CUCM 3.x/4.x RTU license upgrade, spare |
There is currently no replacement product available for this product. |
- |
- |
UCM-HOSP-DLU-1 |
UCM Hospitality - Device Licence Units (DLUs) |
There is currently no replacement product available for this product. |
- |
- |
UCM-HOSP-LIC-1 |
UCM Hospitality Licenses |
There is currently no replacement product available for this product. |
- |
- |
UCM-HOSP-ROOMS |
UCM Hospitality - Number of Hotel rooms |
There is currently no replacement product available for this product. |
- |
- |
UCM-HOSPITALITY |
UC Hospitality Licensing |
There is currently no replacement product available for this product. |
- |
- |
UNIFIED-CM7.1 |
CUCM 7.1 top level part number |
R-UCL-UCM-LIC-K9 |
Top Level SKU For 9.x/10.x User License - eDelivery |
- |
Product Migration Options
Customers are encouraged to migrate to the Cisco Unified Communications Manager v 9.2 or later. Information about this product can be found at: http://www.cisco.com/en/US/products/sw/voicesw/ps556/index.html.
Customers may be able to use the Cisco Technology Migration Program (TMP) where applicable to trade-in eligible products and receive credit toward the purchase of new Cisco equipment. For more information about Cisco TMP, customers should work with their Cisco Partner or Cisco account team. Cisco Partners can find additional TMP information on Partner Central at http://www.cisco.com/web/partners/incentives_and_promotions/tmp.html.
Customers may be able to continue to purchase Cisco Unified Communications Manager Version 8.x Phone Units and Device License Units the Cisco Certified Refurbished Equipment program. Refurbished units may be available in limited supply for sale in certain countries on a first-come, first-served basis until the Last Date of Support has been reached. For information about the Cisco Certified Refurbished Equipment program, go to: http://www.cisco.com/go/eos.
Service prices for Cisco products are subject to change after the product End-of-Sale date.
The Cisco Takeback and Recycle program helps businesses dispose properly of surplus products that have reached their end of useful life. The program is open to all business users of Cisco equipment and its associated brands and subsidiaries. For more information, go to: http://www.cisco.com/web/about/ac227/ac228/ac231/about_cisco_takeback_recycling.html.
For More Information
For More Information Cisco Unified Communications Manager Version 9.2 or later, visit http://www.cisco.com/en/US/products/sw/voicesw/ps556/index.html, or contact your local account representative.
For more information about the Cisco End-of-Life Policy, go to: http://www.cisco.com/en/US/products/products_end-of-life_policy.html.
For more information about the Cisco Product Warranties, go to: http://www.cisco.com/en/US/products/prod_warranties_listing.html.
To subscribe to receive end-of-life/end-of-sale information, go to: http://www.cisco.com/cisco/support/notifications.html.
Subscribe for RSS Notifications for End-of-Life and End-of-Sale Notices
To subscribe to the End-of-Life and End-of-Sale RSS Feed, insert the following URL into your RSS application: http://www.cisco.com/web/feeds/products/end_of_life_rss.xml.
Any authorized translation issued by Cisco Systems or affiliates of this end-of-life Product Bulletin is intended to help customers understand the content described in the English version. This translation is the result of a commercially reasonable effort; however, if there are discrepancies between the English version and the translated document, please refer to the English version, which is considered authoritative.